How Modern Healthcare is Being Revolutionized with Automation

Healthcare Automation

Automatic control, which has been the foundation of automation, has been here for centuries. As far back as the 17th century, systems with automatic control devised for the regulation of steam engines, temperature control, and other applications. Automation has come a long way since then. Its application in the Health care sector that has been …

Role of Data Analytics in Internet of Things (IoT)

IoT

IoT and data remain intrinsically linked together. Data consumed and produced keeps growing at an ever expanding rate. This influx of data is fueling widespread IoT adoption as there will be nearly 30.73 billion IoT connected devices by 2020. The Internet of Things (IoT) is an interconnection of several devices, networks, technologies, and human resources …

Ways to Leverage Smart IT Solutions for your Retail Business

Leveraging Retail Business

Automation in the retail space improves efficiency, enhances the quality of service, and reduces the cost for all stakeholders. Retailers who realize this fact strive to offer innovative products and solutions, based on automation technology, to differentiate themselves from competitors. Here are some of the ways in which retailers leverage automated solutions to optimize their …

INFOGRAPHIC : 8 Ways to Boost Operational Excellence in Retail Stores

Operational Excellence Retail Industry

Why do retailers undertake operational improvement? Enhancing operational excellence will improve customer satisfaction, reduce compliance cost and optimize procurement. Today, retailers are taking a closer look at different aspects of their operations to improve customer experience. Top-notch retailers implement new technologies and processes on a continual basis to boost operational excellence. This infographic lists 8 ways …

How Machine Learning Boosts Customer Experience

Machine Learning and Customer experience

Improving the customer experience is the mantra for survival in today’s highly competitive business environment. More and more businesses have identified machine learning as a reliable tool towards this end. Machine learning is in essence software coded differently to traditional software. Rather than a long list of if-then-else statements typical of traditional software, machine learning …

How AI is Redefining the Future of Customer Service

Customer Service - AI

Artificial Intelligence (AI) is the simulation of human intelligence processes with the aid of machines. These machines primarily include computer systems and tools that carry out learning, problem-solving, reasoning and perception. Customer service is one area where AI tools and technology can be used efficiently. As per a recent study, it is estimated that nearly …

How Digital Innovation Transformed Today’s Business World

Digital Transformation

Digital revolution has not just changed how business is perceived but also how business is performed. In today’s day and age, every aspect of business such as operation and management is run using modern technology. Such a digital transformation has changed every industry and revolutionized the way of serving the customers. This complete overhaul of …

6 Trends in Customer Experience for Enterprises in 2018

Business Custom Software

In today’s age of hyper-competition, businesses need to focus their systems on the customer. A critical area of focus is business software. Much of business software hitherto focused on internal efficiency. However, competitive pressure mandate a realign, with the focus on the customer, and specifically customer support. Businesses Need to Roll Out Mobile Solutions Nowadays, …

7 Top Predictions for Digital Disruptors in 2018

Digital Disruptors

The year 2017 has been eventful for digital transformation, with technologies such as Big Data coming of age. Digital transformation promises to be more disruptive in 2018, as evident from the following predictions. 1. IoT Becoming Mainstream The much-hyped IoT will walk its talk fully in 2018. About 8.4 million “things” are already part of …