Dock Builder Supply is a marine construction warehouse that provides high-quality marine construction materials for fixed and floating docks. To increase their customer engagement, Dock Builder Supply wanted to create an online tool that helps users design their docks including styles, shapes, and more.
Fingent’s Solution
Fingent developed a web application that enables the customer to design and build a 2-D representation of a dock. The app also takes into consideration dock styles, deck styles, water depth, tax, and shipping distance to generate an automated quote.
How we helped our client
Admin backend to change the prices of components/accessories
Provision to choose from different delivery options
Automated quote management to generate quotes according to customer choice
Online visualisation tool to custom design decks according to specific requirements
Provision for customers to select from a variety of dock and deck styles
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
Let’s work together to solve your business challenge
The customer wanted to replace their incumbent single form portal with a comprehensive and holistic solution to manage their end-to-end operations.
Challenges
TAG was handling its entire spectrum of operations manually through a single form portal which resulted in human errors, inaccurate quotes, and delayed follow-ups with entities.
Results
Fingent created three intuitive solutions that streamlined TAG’s internal processes and facilitated seamless handling of larger volumes of transactions.
“Fingent’s communicative and proactive approach has created a seamless partnership between the two organizations. Their cutting-edge solution has increased our billing efficiency by 20% and is a vast improvement over our older system.”
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Let’s work together to solve your business challenge