Established in 1977 by Joseph N. D’Amico, Security Service Northwest has been meeting the security needs of Pacific Northwest. SSNW’s round-the-clock monitoring facility ensures complete and total security services for residential and commercial customers. Their services include Site Security, Residential/Commercial Patrol, Event Security, Maritime Security, and a host of other security services. However, SSNW felt they were lagging behind in the digital race, and wanted to create specific tools that would help improve their digital presence in the security services business. They wanted to create an app that could help the US citizens.
Fingent’s Solution
Fingent helped SSNW build a system, including a mobile application, to alert users instantly on various threats, such as shooting or terrorism. The system gathers data from various trusted sources and analyzes threat levels. Further, the mobile app communicates this information to people notifying them of imminent dangers. The application also helps users in danger by informing them of the steps they should take for the reported incidents.
How we helped our client
Send alerts related to security incidents to users based on their location and act as a warning system
Warn the users of possible threats in an area by creating threat zones
Send alerts to users warning the presence of offenders nearby
Provide an online marketplace for users to buy security-related products and vendors to market their products
Provide the locations of nearby police stations, hospitals, and fire departments
Users can report incidents which are then used to alert others after a verification process
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Web Solution Enabling Smarter Locker Management – VLocker
A web-based solution that enables VLocker to track, control, and take care of deliveries more efficiently, and reduce their internal workload of managing lockers
A web-based solution that enables VLocker to track, control, and take care of deliveries more efficiently and cater to other VLocker services such as V-Laundry, V-Rental, and V-Grocery.
Challenges
The customer found it difficult to control the locker installations in different locations, manage and track the parcel delivery system, and get timely notifications about delays and hardware failures.
Results
VLocker saw a 43% increase in customer base within the first six months of using our solution, and were able to reduce their manual internal workload of managing lockers by 50%.
“Beyond their reasonable price structure and technical knowledge, their team is reliable and productive.
Their flexible pricing model and structured approach enable them to deliver outstanding
work within budget”
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