Tag: software development company

Fingent Yet Again Ranked Amongst The Top Developing Companies of New York

Utilizing enterprise technology, Fingent develops best in class software solutions for businesses, to help them prepare better for the future. With our customized web and mobile applications, leading enterprises of variant industries have transformed efficiently to provide quality customer services and remarkably grow in the market. Recognizing our hard work and dedication to our clients, we are yet again ranked amongst the top developing companies. 

We’re excited to announce that Fingent has been featured as a top-performing New York developer on Clutch!

Clutch is a ratings and reviews platform for B2B agencies like ours, and they are dedicated to showcasing the best companies around the globe. We earned recognition as a top custom software development firm from Clutch after being evaluated on several different factors, including our market presence, our extensive online portfolios, and, most importantly, verified reviews from former clients. Since we value our client’s opinion above anything else, we are proud to see their positive reviews on our Clutch profile. Here’s just one example of our awesome reviews that have resulted in a 4.9-star rating on Clutch:

We’re grateful to Be Strong and to 26 of our other clients who have taken the time to leave us a review. Our CEO and MD had a few words to share with the Fingent community about winning this award: 

“Clutch’s new assessment putting us at the forefront as a leading development company in the United States once again testifies to the sheer quality of services that we offer. Being included in the report highlights our core capabilities as a professional development company that constantly upholds exceptional development standards and service integrity.” – Varghese Samuel, CEO & MD, Fingent

We would also like to highlight our presence on The Manifest, Clutch’s sister site and business how-to resource. We are also featured on Visual Objects, a platform that equips buyers with a digital portfolio of the past projects of various B2B agencies. 

To know more about why Fingent is constantly rated as the top developing company of New York and how our skills and expertise can bring your business the competitive advantage to excel, contact us now! 

So, You– one of the key decision makers of your company, have a cool idea, a plan or a requirement for a software application, a mobile application for your business, a website, or need to automate an ineffective business process. You might have an overview of what you need, but can’t do it yourself, or you don’t know any good connections doing the job.

What would you do?

How will you choose that perfect custom software development company which can provide the best solutions among the millions of other custom software development firms out there? I am sure that you know there is a lot of difference between finding a software firm and finding the best software development company for your requirements.
The majority of the established firms out there are masters of their art providing excellent solutions and service. They are all well-experienced in creating software or applications from scratch to enterprise levels. Most of these have spent a considerable period in the industry, know the trends and are constantly striving in a market that is highly competitive and advancing day by day. So, how do you select that one provider from these many experts out there in the market? It’s indeed a very tricky job and should be done with caution. However, you will find great use of the points given below to select your right software outsourcing partner.

 Identify your Needs

How can you choose the best when you don’t know what you want? Identify your business needs properly, talk to your employees, evaluate the problems and analyze the solution. Form an outline of the solution you want to meet the objectives. Depending on the nature of your project, the requirements and reputation choose offshore or onshore providers.

 Check the Company’s Technical Skills and Expertise

Gather information about the company – the skill , knowledge of the team members and their portfolio working in the latest technologies in similar domain as yours, company’s experience handling projects in the particular niche/ domain, company’s skill in decoding your requirements into apt solution, the communication effectiveness, adherence to deadlines, and the like. Look for teams providing direct access to developers who can communicate well with you. Software houses with teams experienced in agile or hybrid agile methodologies are always better choices. Have casual getting to know each other kind of chats, but gather solid information in the course of your interaction, that clearly showcases their efficiency in previous works.

 Check their Reputation with Others

Of course, you want to partner with the best custom software development company, but would you go for a company that is not polite and nice to work with? How scalable are their solutions? Know the company’s flexibility to get on with different atmospheres by looking at their client base and client relationship history. Check the clients’ and customers’ testimonials/reviews on platforms like Clutch, GoodFirms, etc. or connect with one of their clients through social media channels to know their opinion about the company, talk to real people via online forums, discussions and other social media to know their opinion, direct or indirect experience with this company. Doing these will sometimes leave you confused with overwhelming responses from different people, nevertheless, take an average of pros and cons and decide what cons can you overlook for better pros of the company that aligns with your requirements.

The Budget

Cost is always as important as the company’s expertise. Determine whether the cost of the project falls in your budget. Unless confident on the guaranteed ROIs, you don’t want to go bankrupt buying an over expensive software that automates parts of your business. That said, you don’t have to compromise on the quality of the software for low costs either. Certain companies price their solutions for the sheer fact of overcharging to seem like a bigger and better company. Do not forget to look for hidden or additional costs in the contract, like additional fees for documents management, annual setup/ maintenance in addition to monthly support charges, in-person training, etc.

Support your Core Business Functions with Efficient KPO Solutions.

 Size of your Software Project

Is your project small, medium, large or huge? Not all companies undertake any size of custom software development projects. Certain software development companies commit only to big fishes, providing them giant, multi-year, million dollar projects. These are usually famous brands and industry experts. Whereas many smart small to medium size companies take multi-year projects. Such companies’ growth curve over a small period of time shall showcase their competency and potential. Has the company been growing fast or diminishing in size or stagnant over this period?

 How Passionate are they to Develop the Solution

The company to which you outsource must understand your requirement in a way you understand and aspire to. Are they as passionate as you about this project? Are they completely dedicated to making a quality product or are they just doing a duty for money they take? These are evident from the way they suggest added features which can be included, future scopes for the product, or deny with an idea that is not quite useful. However, make sure they back their opinion with proper facts and reasons that convince you about their dedication and is not just to ‘make the task easy’ for them.

 What happens in the Case of Divorce?

Jon Lincoln, business development specialist at Etfile says that, “Some vendors try shady tactics by holding your data hostage (as if they own it!) or charge an exorbitant amount to sway you from leaving”. Get proper agreement on safety and security issues and how you get your data back in case you leave the vendor. Expect some charges especially if the data was encrypted, but it shouldn’t make you bankrupt in any case.

Quality of After- Sale Support and Services:

Even the most perfect solutions guarantee only 99.9999% up-time. Unfortunately, there are no 100% perfect solutions. Even though too small, there is always a fraction of the chance that things might go wrong after delivery, especially in the case of software. So make sure your vendor company provides direct access to the technical team and offer good support, maintenance, cloud-based updates and upgrades and troubleshooting services for a fair period of time after sales.

Evaluate your Software Package Now!

 Take a Test Drive

Most companies these days provide a free trial to ensure the quality of the features, benefits, and usability. Ensure that the software meets your requirements, have necessary features and functionality. During the trial, feel free to ask your vendor all the questions and doubts you may have.
Your first stepping stone to establishing your goal is choosing the right custom software development company. A fault here might lead to devastating results. So, take no chance, do thorough research and study based on the factors mentioned above. Based on our experience developing and deploying custom software for a wide range of industries and organizations of varying sizes, we believe that the Best Company is that which deliver a solution blending with your business process to the highest degree, within the stipulated cost and time and without a compromise on quality!

So your company has recently purchased an Enterprise Software that will help the organization run. But did you check whether the technology solution provider has provided a maintenance plan along with it? Or, have you researched whether the software builders are competent when it comes to after-sales support? Like a vehicle that requires maintenance, software is no different. It is imperative to include a maintenance plan when you buy a software solution because:

Corrections and bug fixing

A fully-functional software might not display errors and bugs in the beta stage until it is put actively in the environment. A maintenance contract will ensure that these bugs and bad codes are fixed. It also covers the systems for major repairs and advanced problem solving that otherwise would cost more money and time.

Flexibility

A software solution is adaptive since it evolves with use every single day. With changes on a daily basis, your software might need an upgrade, update, and even change in modules. Plug in these changes can along with the maintenance team that knows the ins and outs of the software. It also keeps the software up-to-date and increases its lifespan in the company.

Compatibility

Since technology is growing each day, the addition of new hardware to the systems is inevitable. A maintenance contract from your software provider can help in addressing compatibility issues with this newer hardware. It would help one tackle with ease, any modification of the existing system.

Improve performance

Some vendors provide one or two free upgrades and patches in their maintenance contract that help in keeping your software on par with the latest trends. These upgrades might include some major overhaul or issues raised by other users.

Saving IT expenditure

A smart move in any business is to save money before earning the profits. Having a maintenance contract does cost a little extra but covers important bug fixes, routine upgrades, and critical problem-solving. In a way, it fixes an annual price on the IT expenditure and removes the chance of any unforeseeable expense that might occur due to the software.

Re-engineering the software

As a part of preventive maintenance, the software can be re-engineered and restructured to adapt to the changing conditions. This type of maintenance is mostly used as a preventive measure to avoid problems that might occur instead of fixing existing problems.

Staying ahead in the race

As you evolve and grow, so does your competition. Your enterprise software plays an important role when it comes to staying in forefront of the competitors or fulfilling the requirements of tech-savvy customers. A regular maintenance can help with adapting to time. Also, changes in business patterns and legal government rules can be done easily under a contract.

Remember each technology solution provider will offer various types of maintenance. You will have to first identify what are the requirements of your business and what type of maintenance will suit them. Secondly, check if the contract is worth the price with respect to the coverage and the background of the provider. See what are the different maintenance features provided. These may include the number of updates provided in a year, availability of support team in need of emergency, and turnaround time for problem-solving.

Robert Glass has a very well-written fact about maintenance that goes like this – ‘60% of software’s cost is maintenance, and about 60% of the maintenance cost is an improvement.’ Established and genuine software providers not only offer complete software solutions but also maintenance services that encompass all the said points that help run a smooth business.

In today’s digital age, a website is your business’ window to the world, irrespective of whether you are a brick and mortar establishment or an online entity. Similarly, the need for a dedicated website is not just limited to startups but is equally vital for established business. Even if your business is doing exceptionally well, investing in a well-designed and responsive website can help you reach out to a wider cross-section of the audience and increase your sales manifold.

Here is rundown on how custom website development services can turn the tide for your business:

Website Development and Its Advantages

Custom web development is one of the finest things you can do to guarantee the success of your business. In addition to improving your visibility, customized website development can help your business in the following ways:

1. Customized website development boosts your credibility and adds a certain brand authority to your business.
2. A professional-looking website can bring you big gains without an astronomical investment, thus, offering a higher return on investment (ROI) than traditional means of advertising.
3. It does not matter whether you are a newbie or a seasoned market player, there is bound to be competition in your realm of trade. A dedicated website can assist you in leveling playing field and even beating your competitors.
4. It boosts your advertising and marketing endeavors across different channels. Your social media marketing and email marketing campaigns are likely to resonate better with your audience if these lead them to a website.
5. Custom designed websites are cross-browser well-matched.
6. Custom developed websites also costs nearly same as of any template based solution. They may have little higher cost but offer numerous benefits and total control on each part and role of the website.

Specialized, clean, and well-organized online presence is essential for preserving your brand reputation. General designs can create a negative impression of the product or service quality, the reason being customers see you as no dissimilar from thousand other companies. The website represents your business in terms of superiority, quality, and individuality, so you need to have one developed skillfully.

Importance of Multiple-Channel Presence

At a time when smartphones and handheld gadgets rule the roost, the number of people accessing websites through a desktop computer is fast dwindling. Almost everyone likes to browse the internet on the go. Therefore, a website with a responsive design – that ensures your website is displayed correctly and uniformly across platforms, devices and screen sizes – is essential to stay relevant in the dynamic online landscape.

As per statistics, whopping 67 percent users are more likely to use an enlisted service or buy products on a website with a clean, responsive design. In contrast, 61 percent users are likely to exit a website with an unfriendly layout and design. The bottom line is – a potential user may bounce back from your website and move to that of your competitors if you don’t cater to a multiple-channel presence.

How Digital Marketing Can Help

Building a website from scratch is no big deal, given the user-friendly content management systems like WordPress. Even so, if you really want to make an impact with your web presence, it is advisable to use professional custom website development services because you don’t just need to build a carefully-strategized site but also work toward improving your search engine rankings to attract massive traffic. People will know that you exist, only when your website is visible in search engine results. A smart digital marketing campaign can help in bolstering your web presence to clock-in tangible gains.  

Enterprise software solutions are the backbone of an organization. Selecting one for your organization is a great responsibility as it requires detailed analysis at each and every step. The major challenge lies in understanding that every organization’s structure is different and cannot do with the same software that was used in your previous organization or is used at the competitor’s company. To make your task easy, here are 8 challenges to avoid before purchasing an Enterprise Software.

1. Change Management

One of the key understandings that should come with a new Enterprise Software is that there is a need for identifying the changes in the IT infrastructure beforehand and then implementing it. Know how much change is required and if it is possible to handle before purchasing the new software. Also, the employees need proper training for change management and to get them comfortable with the new system before it goes live on an organizational scale.

2. Physical Requirements

Before jumping into a purchase decision, figure out what is the current IT infrastructure landscape, if it fits well or requires changes. For a newer setup, choose the software wisely and then plan the landscape. But remember, the software you choose defines this landscape and should be thoroughly checked to avoid any unwanted changes in the future.

3. The load of migration

Data is the basis for every industry functioning in this day and age. Introducing newer software to the system means adding your current data to it for validation and future operations. Check the requirements of the new system you plan on incorporating and if the required is way too much. Remember data is imperative to the organization and correct migration will minimize errors.

4. What the vendor has to offer

Sometime Enterprise Software vendors are too enthusiastic to sell the product but lack a structure post-purchase. Figure out what are the key support promises that they offer and if they have a track of delivering them. A due diligence of the provider should not be skipped especially if the vendor is not a big company.

5. Readying the team

Internal challenges are one of the key points to consider for the purchase. You will have to understand the requirements of the enterprise software development company well along with the features required. Each department will offer a different list of features they need. The challenge is to create a project scope that encapsulates all these important points and uses it as a foundation to identify the right software.

6. Software scope

Considering any enterprise software, and its capabilities, it is quite hard to find one that has everything that a business needs. As organizations strive to meet individual customer demands, they rely on customization to align their strategic objectives with enterprise solutions. For instance, one of our leading real estate organizations wanted to add a document management function that enabled them to share documents easily with their field agents. However, this posed numerous regulatory constraints considering security and privacy. Our solutions experts realigned the software architecture and build processes to meet the client’s requirement.

7. Taking unwanted risks

The market has opened up for Enterprise Software like never before and every day a new solution surfaces that promises to offer the best of all worlds. New-age technology can be highly enticing but always look under the hood and see if it has been taken for a test drive. Check LinkedIn, job boards, or other forums to find out more about the seller and the software itself. Don’t elevate your risks by getting attracted to high-end technology or pricing.

8. No detailed analysis

One of the issues that hamper the procurement of the right enterprise software is the lack of understanding of your own system. Run the analysis several times and match it with what the software will provide. Keep in mind to not depend on what the next version update will feature, rely only on what the solution provides today.

9. Cutting the influences  

Decision making in organizations sometimes doesn’t necessarily stay with the designated employees. It is directly or indirectly influenced by the owners or other people in important positions. No matter how well they know or what better deal is offered through a reference, ensure that the decision, in the end, comes keeping the organization in mind and not the influences.

10. Exploring all opportunities 

Do not hesitate to look at third-party support alternatives as they might offer something similar or better than premium vendor support. Look at the maintenance rates that come with the software as it is something that your organization will incur on a regular basis.

Whether you are trying to set up a new system or replace an old one, an expert perspective can help reduce these risks and challenges.