About Client

As consumers increasingly become digitally enabled, numerous retailers are finding it hard to reach their target audience. Here Replika Software provides retailers instant access to a network of digital marketplaces, websites, etc. Replika software provides retailers with a complete sales management suite to drive sales and monitor the impact. This enables salespeople and influencers to generate desire, drive sales and receive attribution for their successful efforts.

Replika brings together the products, content and online marketing channels into a single platform. Replika empowers sales teams with digital tools to improve collaboration, engagement and generate interest efficiently.

Fingent’s solution

Fingent implemented a solution that followed a customer’s digital journey touch points. The solution provides operational support for three user types – Replika Admin, Brand Admin, and Salesperson (SA).  

  • Replika Admin – Person in charge of all the brands, in charge of the Replika Application.
  • Brand Admin – Manages the brand application and all the stores that come under the brand
  • Salesperson (SA) – Assigned a store and they manage the salesperson application.

Activity Logs to track BA’s and SA’s tasks.

Report on purchase history.

Track performance across brands, stores, salesperson total sales.

View sales report of each brand and store.

Create brands and stores under the brand.