About Client

LEGAL AID OF NEBRASKA (LAN) provides access to free civil legal advice, brief service & representation to low-income people in areas like consumer law, family law, housing law, disability benefits, public benefits, unemployment benefits, clearing a criminal record, medicare, education, tax issues, & power of attorney. It is a non-profit law firm since 1963 with offices in Grand Island, Omaha, North Platte, Lincoln, Norfolk, Bancroft, Scottsbluff and Lexington, providing free civil legal services to low-income Nebraskans across its counties.

Fingent’s approach

Legal institutions assist disempowered people in acquiring their entitlements from government offices where they often face hassles. However, Ignorance on how to act when faced with law-related situations is a common issue faced by such disempowered people. Legal Aid of Nebraska wants to help such illiterate people deal with the legal formalities smoothly, help them fill up forms quickly, and provide more opportunities for verbal communication to avail benefits irrespective of their literacy level.

We proposed a web-based interview system to perform user screening and data sharing with other participating systems in order to implement the interview system in simple language appropriate for those with low-level literacy. The goal was to provide users greater access to legal services in real time and simplify their legal processes.

Identify legal problems based on an interview

Determine if litigants are eligible for free legal services

Guide litigants quickly to free legal services and information

Direct any user to helpful legal guides and resources

Helps to easily fill legal forms and import/export as pdf

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