WRI Property Management is a leading real estate service provider for single families in the United States. They strive to provide high-quality homes and property maintenance solutions to residents. To maintain their quality, they follow a complex internal process that demands incessant interactions with property owners, rigorous study of property details, scheduling and conducting numerous inspections, ensuring timely property maintenance, screening tenant applicants, maintaining proper accounts and so on.
However, managing efficiency in such a complex environment was a challenge. With highly fragmented functions, the enterprise faced immense strain in coordinating effectively. Traditional business proceedings and systems were obstructing the growth of the enterprise.