How Fingent Helps
To become a digitally enabled business, an enterprise must leverage the capabilities of modern IT systems. Integration is a vital step in modernizing its infrastructure. Our integration services enable your enterprise to become more flexible, agile, and scalable while saving costs both in the long term and short term.
Fingent’s integration services assist your business in installing as well as scaling your IT infrastructure. Our expertise in computer telephony integration software, IVR applications, predictive dialers, emails, webchat, and advanced call center software allows you to introduce new, cost-effective methods to seamlessly connect with your customers. Explore
Our Integration Services
Deep Experience in Innovative Technologies
Our team of experienced experts is skilled in assessing the gaps between your current IT environments and your business strategies and goals, which those environments must enable. Our experts can assess your current infrastructure and show you both the advantages and limitations of multiple options that boost your organization’s abilities to support business goals.
Specialized Up-To-Date Expertise
Highly Customizable Configurations
Proactive Security Integration
Why innovate your business with us
Consistent high-quality results with robust agile teams and dedicated QA practices
Highly cost-effective and best-of-breed solutions with no last minute surprises
Transparent project management with maximum adherence to deadlines
Our Unique Approach & Process
By initiating your project with Fingent, you get a dedicated and skilled team backing you up round-the-clock. All our processes are customer-oriented, designed to reduce the cost of business operations, address IT resourcing challenges, and offer you a competitive edge. We start with a deep analysis of your requirements and continue our relationship with post-launch support and updates
Research and Discovery
Validating and Shaping Idea
Design and Prototyping
Testing and Quality Assurance
Maintenance and Support
Hundreds of leading businesses have derived strategic advantages from our transformative solutions.
The entire engagement was completely transparent and very systematic. It’s been an exceptional working experience.
Their team is completely committed to our success as a client, and they do that with their dynamic team.
They’ve also been great at meeting the needs of our timeframe versus theirs.
They go above and beyond what the typical developer interaction would be.
They were highly responsive to our needs.
We found their project management solid.
Reviews from engineers testify that their code was consistently solid and comprehensively documented.
I have been very pleased with Fingent Corporation’s user experience and design capabilities.
Fingent’s project team demonstrated passion and commitment throughout the dev cycle and it was very evident in their work.
They’re an honest company to deal with … they were always fair and reasonable.
Integrated infrastructure is a validated configuration that combines hardware and software components to form a single “out-of-the-box” solution. Unification and joining of information flows can significantly simplify business processes. Integrated infrastructure will lead to the growth of interaction efficiency both inside the organization and outside the organization such as with your clients and partners.
- Traditional model: Under the traditional model, most organizations will have to spend time on aspects such as sizing each infrastructure component, ordering and installing each of those components and configuring and optimizing each component and so on.
- Evolving model: In the evolving model, integrated infrastructure eliminates more than half of the time spent on various steps. Integration simplifies every aspect of the IT infrastructure lifecycle.
Challenges to integration tend to persist. Whether in the cloud or on-premises, infrastructure must continue to evolve so that business strategies and innovations can efficiently respond to the changing expectations of the customers. At times, some challenges are future-facing and dramatic whereas at other times they may seem downright mundane but critical to the organizations’ ability to thrive. Basic issues such as how well your computing, networking, and storage resources work to share, process and store data can cause inestimable damage to an enterprise.
Businesses need secure, reliable and scalable infrastructure integration to support their objectives and growth. The right technological expertise can propel your business forward, delivering agility, efficiency, and security. However, ever-changing technology developments and innovations require experienced professionals with expert knowledge, right toolsets and proven methodologies to transform, maintain and enhance the infrastructure for greater efficiency.
It consists of a set of middleware technologies that provides interoperable services essential to establish communication between applications. The services are separated into horizontal and vertical layers.
- Horizontal: Provide basic infrastructure services useful for most current and new generation applications.
- Vertical: Provides functionalities associated with specific tasks within the infrastructure that spans through various horizontal layers.
It is unusual to find a single technology to build a comprehensive enterprise-wide infrastructure integration. Also choosing and mixing different technologies requires focusing on their interoperability.