An Innovative Radio Mobile App

Challenges:

A radio app with a fresh design, new features, and simple navigation to match the new age preferences of mobile radio listeners.

Industry

Nonprofit

Solutions:

CBN Radio - An Innovative Mobile Radio App

Results:

Simple to use radio app that engages mobile users better with unique experiences

Locations:

US

About the Client

The Christian Broadcasting Network (CBN) is a global ministry committed to preparing the world for Jesus Christ's coming. Its chief motive lies in helping the young and old understand the principles of the Kingdom of God that relate to the spheres of human endeavor.

Utilizing the power of mass media communications, CBN reaches over 150 countries and territories through programs and content in over 70 languages to spread the glory of God and extend generous assistance in resolving human suffering.

Case Overview

Recognizing the constantly evolving heat in the internet radio market and analyzing CBN Radio's audiences, the client wanted a complete UI revamp for the app, giving it a new look, simple navigation, and exciting features.

Fingent initiated a whole new layout and design for the app, along with new features. The app’s new UI/UX and simple navigation elevated the user experience. The app also now supports background playing, enabling users to function effectively with other apps on mobile devices.

CHALLENGES

Roadblocks Faced in the Existing System

Reach a wider audience

Revamp and redesign the existing Radio app

Enhance mobile app user experience

Enable simple navigation and enhance UI/UX

Utilize the latest in mobile technology

SOLUTION

Fingent’s Approach - Redesigning Of The CBN Radio

The newly designed CBN Radio app allows users to seamlessly play, pause, stop, and stream through stations in the background, parallel with other apps. These features and designs are available on all iPhones or iOS devices.

A new, improved Homepage with daily devotionals, videos, and articles

Allows users to skip through songs and access on-demand streams

Added options like an open mic, suggesting a song or sharing a testimony

Want to explore our client's full story?

BENEFITS

Making an Impact on Client Success

CBN Radio proved to be a successful channel for the CBN group to reach a wider audience. The app has over 196K users and fans across the globe, appreciating good Christian music, gospels, and news stories from around the world.

Enabled CBN to match the changing customer behavior and preferences

Improved engagement with features like ‘Request Prayers’

Allow users to utilize the app to the fullest with autoplay alarm options

Continuous collaboration to remove bugs and other app issues

Improved UI/UX

Wider reach

High user engagement

Improved ratings

Have a similar challenge or an idea to discuss?

Download Case Study





    Subscribe to Fingent's emails and newsletters

    Stay up to date on what's new

      About the Author

      ...
      Author

      Talk To Our Experts

        Custom Curriculum Mapping Software for K-12 and Higher Education

        Challenges:

        Render educational requirements in a simple and comprehensive manner

        Industry

        Education

        Solutions:

        INTERACT123® - A Custom Course Mapping & Pivoting App

        Results:

        Easy course mapping and pivoting across various learning formats, from face-to-face to hybrid, HyFlex, and online.

        Locations:

        US

        About the Client

        K-12 and higher education institutions have varying academic and instructional requirements linked to accreditation and licensure. For K-12 education, measurement is often defined by meeting a minimum number of total days annually (e.g., 180) with days broken down by instructional time. Higher education uses a credit hour system for measurement.

        Substantive Solution.Inc. (SSI) created an analytical approach to assist K-12 and higher education institutions with mapping, designing, and redesigning courses in alignment with credit hours, accreditation, and licensure. SSI’s requirement was to assist them in making their solution more practical and secure.

        Case Overview

        The client’s legacy application made it difficult to render the educational requirements in a simple and comprehensive manner. The complexities were more as the legacy systems relied on Excel Sheets, which were created using very complex formulae to track interaction and credit hours in alignment with specified institutional measurements.

        Fingent’s solution - INTERACT123®, offers K-12 and higher education institutions a pioneering approach for mapping and pivoting courses across learning formats (face-to-face, hybrid, HyFlex, online) to support instructional design, educational delivery, engagement, professional development, and student success.

        CHALLENGES

        Roadblocks Faced in the Existing System

        Need for a user-friendly course management application

        Complex accreditation processes

        Difficulty for instructors to update and manage credit hours

        Dependency on legacy and complex applications

        Complicated Excel Sheet formulae make workflows even more tedious

        SOLUTION

        Fingent’s Approach - INTERACT123® - A Custom Course Mapping & Pivoting App

        Fingent developed a new cloud-based web and mobile responsive application that provided higher education institutions with a pioneering approach to addressing compliance with online, hybrid, and onsite programs related to instructional design, educational delivery, engagement, and professional development.

        Super admin portal for the high-level authority to easily manage all other institutional admins under them

        Institution admin portal to manage all schools & colleges coming under an institution or university

        School or college admin portal to manage schools and colleges and other instructors under them

        Want to explore our client's full story?

        BENEFITS

        Making An Impact On Client Success

        INTERACT123® simplifies the path for mapping and pivoting courses across face-to-face, hybrid, HyFlex, and online formats in alignment with accreditation and licensure. The top benefits of the app are as follows:

        Instructors can collaborate within the application to design or redesign courses

        Users can handle their profiles and update data from anywhere, anytime

        Reduced cost and efforts in preparing courses and compliance reviews

        Cloud environment offers high scalability and integration capabilities

        LTI integration & 508 compliance

        Seamless integration

        Streamlined workflow

        Reduced costs and
        manual efforts

        Have a similar challenge or an idea to discuss?

        Download Case Study





          Subscribe to Fingent's emails and newsletters

          Stay up to date on what's new

            About the Author

            ...
            Author

            Talk To Our Experts

              Virtual Reality Campus Tours with GearUp VR App

              Challenges:

              Help students, especially those from underprivileged areas, find an appropriate college education

              Industry

              Education

              Solutions:

              GearUp VR Mobile App

              Results:

              Gear Up VR app enables students to visit campuses cost-effectively and virtually experience every facility offered.

              Locations:

              US

              About the Client

              The University of North Carolina is recognized for its world-class teaching and dedicated public services. It offers over 200 academic programs and graduates more than 54,000 students annually. The organization wanted to improve students' performance and participation in higher secondary and post-secondary education and reduce college dropouts.

              The GearUp project was initiated to significantly increase enrollments from underprivileged areas of the state. The client wanted to improve students' performance and participation in higher secondary and post-secondary education by helping them gain a better understanding of the various programs available to them in the universities.

              Case Overview

              Realizing the increased use of mobile apps among students, the client wanted to invest in mobile technology to create more engagement among students and encourage them to enroll in various courses. They wanted the app to be a medium to educate students on the various programs available.

              Enabling immersive experiences, Fingent deployed virtual reality to create an app that instantly connected students with the universities' programs. Through the app, the students can virtually experience every facility provided on the organization's 16 campuses.

              CHALLENGES

              Roadblocks Faced in the Existing System

              Increase the number of enrolments

              Educate students on various available courses

              Time-consuming and costly campus visits

              Allow students to access information regarding the university quickly

              Utilize mobile technology to increase influence

              SOLUTION

              Fingent’s Approach - GearUp VR Mobile App

              Implementing the latest mobile technology and 360-degree VR video abilities, Fingent helped the University build an innovative mobile app that promptly connected students with all 16 UNC campuses through their mobile devices, giving them more insight into the available courses and opportunities.

              The app lets you explore the 16 campuses of UNC through a single mobile device

              Students can experience a pool of 360-degree VR videos of the campuses and classrooms

              The app also features the option to ask questions about the programs, compare each campus, and more.

              Want to explore our client's full story?

              BENEFITS

              Making An Impact On Client Success

              With the GearUp app, students are now closer to college education and the 16 campuses of the UNC than ever before. Eliminating tedious and costly campus visits, the GearUp app has regulated and streamlined the complete search process for colleges.

              Facilitates a better understanding of the various college programs at UNC

              Enables students to visit campuses eliminating high costs and time spent virtually

              Helping students better engage with and comprehend the vast pool of opportunities.

              Assists students in choosing the right career paths for a better future.

              Improved enrolment

              Cost-effective campus visits

              Enhanced student engagement

              Better student-university interaction

              Have a similar challenge or an idea to discuss?

              Download Case Study





                Subscribe to Fingent's emails and newsletters

                Stay up to date on what's new

                  About the Author

                  ...
                  Author

                  Talk To Our Experts

                    Innovative Web & Mobile Weight Loss Tracking Apps

                    Challenges:

                    Revamp their existing Signatur Patient Tool, making it more engaging and innovative. Enable a companion mobile app as well.

                    Industry

                    Healthcare

                    Solutions:

                    Innovative Web & Mobile Weightloss Tracking Solution

                    Results:

                    The new Medi-Weightloss app helped them increase their number of happy customers by 16%, offering effective weight loss programs.

                    Locations:

                    US

                    About the Client

                    The client, a leading fitness firm, offers weight loss programs, products, and services in over 90 locations across the US. The organization was founded by a group of physicians and registered dietitians who are qualified in the area of weight loss. Medi-Weightloss employs a holistic approach to help people control their calories and enable weight loss.

                    Medi-Weightloss wanted to innovate its Signature Patient Tool with the latest innovations in web and mobile solutions, to enhance customer engagement and increase patient participation. Considering the growing business, the organization was looking for a robust technology partner to help revamp their existing web application and develop a mobile app within a limited time.

                    Case Overview

                    Analyzing the rapid evolution in web and mobile technologies, the organization wanted to transform its Signature Tool to enhance customer experience and improve user engagement. They wanted their app to promote more intuitive content that could help clients in their weight loss journey.

                    Focusing on improving customer engagement and user experience, Fingent innovated the existing Medi-Weightloss web application with a fresh look and unique new features. Along with the standard weight loss tracking system, the app could now allow patients to maintain daily journals, set daily nutrition and fitness goals, and receive badges on goal completions.

                    CHALLENGES

                    Roadblocks Faced in the Existing System

                    Inability to track customer weight loss journey

                    Limitations to engage clients with interactive content to promote weight loss

                    Engage patients through a mobile app

                    Build a user-friendly signature tool

                    Reach a wider audience through mobile app ability

                    SOLUTION

                    Fingent’s Approach - Innovative Web & Mobile Weight loss Tracking Solution

                    Fingent helped build a web application using Django for the backend - a Python-based web framework and React for the front end. Minimizing the implementation complexities and adoption time, Fingent’s solution seamlessly blended within Medi-WeightLoss's existing environment and met their important delivery deadlines.

                    Journals allow users to log their daily workouts & intake of food

                    Users can set weight loss goals in their journal

                    Badges for users who have completed their weight loss goals

                    Want to explore our client's full story?

                    BENEFITS

                    Making an Impact on Client Success

                    The new, improved tool enabled Medi-Weightloss to enhance its weight loss programs with more intuitive videos and sessions. They could now upload over 1,730 recipes and exercises seamlessly to their Signature Tool. The intuitive and mobility-enabled platform enhanced user experiences, encouraging more patients to participate. As a result, their number of happy and successful customers increased by 16%.

                    User-friendly design and unique features

                    Medi-Weightloss helps its users all over the country lead a successful weight loss journey

                    Leveraging the latest technologies in web and mobile development

                    Allows admins to manage and engage customers better

                    User-friendly app

                    Wider reach

                    Enhanced customer engagement

                    More successful weight loss stories

                    Have a similar challenge or an idea to discuss?

                    Download Case Study





                      Subscribe to Fingent's emails and newsletters

                      Stay up to date on what's new

                        About the Author

                        ...
                        Author

                        Talk To Our Experts

                          Creating Immersive Learning Experience With Custom Software

                          Challenges:

                          Truly understanding the original bible verses requires a proper understanding of the biblical languages, which are often difficult to learn due to their complexities.

                          Industry

                          Education

                          Solutions:

                          Biblingo - An Immersive Learning App

                          Results:

                          Biblingo helps students quickly recognize literary patterns, grammatical structures, and senses of words, enabling them to learn biblical languages faster and stress-free.

                          Locations:

                          US

                          About the Client

                          Analyzing the decline in Bible reading and biblical literacy in today’s culture, Kevin Grasso, a passionate linguist and Bible translator, envisioned Biblingo as a way to advance God’s Word in the world. He realized that making the biblical languages more accessible and easier to learn would help spread knowledge of God’s word.

                          The client aimed to help laborers of all kinds master the culture and languages of the Bible and aid them in transforming the world with bible teachings. However, students often found the biblical languages Hebrew and Greek very complex and difficult to grasp. Thus, the team wanted to implement an interesting and captivating teaching mode.

                          Case Overview

                          Learning biblical languages is daunting and frustrating. Without solid resources, it is difficult to grasp or actively use them daily. Students often spend hours together on Greek and Hebrew, only to make little progress in originally using the languages and having a perfect understanding.

                          Fingent helped the client build a fun, interactive, engaging, and intuitive platform that promoted immersive learning. The custom-built app Biblingo uses proven second language acquisition techniques and modern language studies to enable students to grasp biblical languages quickly.

                          CHALLENGES

                          Roadblocks Faced in the Existing System

                          Limitations in understanding bible verses that are written in biblical languages

                          Difficulties in grasping the complex biblical languages

                          Time-consuming learning process

                          Difficulty in finding the right instructors

                          Reduced efficiency in fulfilling the organization’s missions

                          SOLUTION

                          Fingent’s Approach - Biblingo - An Immersive Learning App

                          Fingent helped create an intuitive learning app with user-specific portals that facilitated easy learning for students while enabling easy administration for instructors. With simple registration, students can access all learning materials and instructions in the selected language with ease. The admin side, on the other hand, allows the organization to upload files, create classrooms, and manage students.

                          Biblingo uses multimedia and rich vocabulary to reconstruct the Bible culturally

                          Flashcards, Dictionaries, and Vocabulary features help students learn words and phrases

                          Teachers can create classrooms for better student management

                          Want to explore our client's full story?

                          BENEFITS

                          Making an Impact on Client Success

                          Executing an immersive and interactive approach, Biblingo helps students learn the biblical languages in a fun and engaging manner. It helps students quickly advance in learning the biblical languages and understand and imbibe the culture of the Bible. With simple-to-use features, Biblingo is an effective learning app for schools, organizations, families, and individuals who enjoy and think can benefit from learning biblical languages.

                          In-built study tools to elevate the learning experience

                          Detailed list of students with ID numbers to enable admins to manage the users better

                          Built-in dictionary to allow users to get more clarity of words while reading the Bible

                          Better understanding and readability of the Bible verses

                          Immersive learning

                          Convenient access to learning materials

                          Easily grasp and retain knowledge

                          Improved instructor-learner relationship

                          Have a similar challenge or an idea to discuss?

                          Download Case Study





                            Subscribe to Fingent's emails and newsletters

                            Stay up to date on what's new

                              About the Author

                              ...
                              Author

                              Talk To Our Experts

                                A Customized Solution To Unite Against Bullying

                                Challenges:

                                Creating a “digital bridge” to allow the youth to instantly connect with the right help, support, and guidance during any emergencies.

                                Industry

                                Nonprofit

                                Solutions:

                                A Bullying Prevention App With Both Web And Mobile Accessibility

                                Results:

                                A custom-built mobile and web application to enable quick access to helplines and resources to stay equipped during emergencies. Better understanding of rights and support against bullying.

                                Locations:

                                US

                                About the Client

                                Be Strong is a national non-profit organization working to empower youth in preventing bullying. Utilizing a comprehensive student-led approach, Be Strong strives to change peer behavior by helping students reveal their challenges and training them to become more resilient. The organization provides resources, support from friends, families, and communities, interventions, programs, and best practices to help students battle emotional, behavioral, and everyday challenges.

                                The client wanted to support a larger group by creating a “digital bridge”. They wanted the students to have the ability to instantly connect with the right help or support, guaranteeing more safety. Merely having a website was not helping engage the respective groups rightly.

                                Case Overview

                                Be Strong wanted to enhance its website capabilities, enabling a wider engagement. The team wanted to initiate live broadcasting of events, push notifications, interactive surveys, quizzes, and polls. Analyzing the increased usage of mobile devices amongst today’s youth, Be Strong also wanted to create a mobile app solution for both iOS and Android to ensure more people benefit from the various contents, resources, and supports delivered by the team.

                                Utilizing expertise in custom web and mobile app development, Fingent initiated mobile app development and web app modification simultaneously to reduce production time. Considering that the mobile app solution was intended primarily for students, teachers, parents, and school administrators, user roles were created for both iOS and Android device users.

                                CHALLENGES

                                Roadblocks Faced in the Existing System

                                Develop a “digital bridge” for youth to access the right support

                                Enable better website engagement and experience

                                Bring vital resources and helplines closer to the youths in need

                                Enable polls and live-streaming

                                Reach a wider audience through mobile convenience

                                SOLUTION

                                Fingent’s Approach - Web & Mobile Bullying Prevention App

                                Fingent helped the client build a custom cross-platform mobile app and modified their existing website to enable more intuitive apps for bullying prevention. The mobile app allows students and users to reach emergency contacts and helplines instantly. Users also get the opportunity to learn and interact better with Student-led programs for more support. The web app was enhanced by utilizing custom plugins for more interactions and engagement.

                                Easy access to resources that prevent bullying and build youth resilience

                                Content filters to match user roles like teachers, students, administrators, etc.

                                Ability to create polls on the website

                                Want to explore our client's full story?

                                BENEFITS

                                Making an Impact on Client Success

                                The custom-built mobile and web applications now enable the client to reach a wider audience seamlessly. Updated IT infrastructure and scalable APIs on the website allow smooth streaming of live events, streamlined functioning of live polls, receive feedback and updates from students, and enable a stronger support system.

                                Quick access to anti-bullying and suicide hotlines

                                Connects users via zip codes to food, housing, and escape violence

                                Enable better user engagement on the website with live streams and polls

                                Allow a better ecosystem to prevent bullying and extend support

                                Better user engagement

                                Easy access to vital resources

                                Wider reach

                                Bridging the gap with technology

                                Have a similar challenge or an idea to discuss?

                                Download Case Study





                                  Subscribe to Fingent's emails and newsletters

                                  Stay up to date on what's new

                                    About the Author

                                    ...
                                    Author

                                    Talk To Our Experts

                                      Migrating 36 Websites to the Headless CMS Sanity.io

                                      Challenges:

                                      Transform with better and modern technology to allow more user engagement on websites.

                                      Industry

                                      Life Sciences

                                      Solutions:

                                      Migration of 36 Websites from Discrete Versions of Drupal to the Headless CMS Sanity.io

                                      Results:

                                      Restructured content management following a CI-CD (Continuous Integration-Continuous Delivery) model to enable better user engagement and website traffic.

                                      Locations:

                                      US

                                      About the Client

                                      MJH Life Sciences™ is the largest privately held medical media company in North America that delivers trusted healthcare news across multiple channels, providing healthcare professionals with the information and resources they need to optimize patient outcomes.

                                      For a dynamic industry that generates volumes of data every second, staying on a legacy technology could block the road to progress. That is why the client required 36 of their websites hosted on various versions of Drupal to be migrated to Headless CMS Sanity.io. They also wanted to reduce the interdependence between the front end and back end as maintenance and enhancements consumed more time and money.

                                      Case Overview

                                      A legacy database prevented the client from staying relevant with the latest technology, posing challenges in delivering an engaging digital content experience. Pushing content to numerous touchpoints was also complex and time-consuming.

                                      Fingent helped the client reconstruct content management within a limited time ensuring the least downtime of existing applications. Enabled migration of 36 websites to Sanity.io Headless CMS while ensuring no data was lost. Better user engagement on the websites helped reduce website bounce rates and improve traffic rates.

                                      CHALLENGES

                                      Roadblocks Faced in the Existing System

                                      Delivering content to numerous touchpoints was time-consuming

                                      Challenges with omnichannel user engagement and experience

                                      Legacy websites built on multiple versions of traditional CMS

                                      Lesser agility and slower customization of systems.

                                      Interdependence between front-end and back-end complicated maintenance

                                      SOLUTION

                                      Fingent’s Approach - Migration of 36 Websites to Headless CMS Sanity.io

                                      MJH Life Sciences™ wanted to migrate 36 of their websites hosted on different versions of Drupal to an advanced headless CMS without losing any crucial data. Fingent developed customized migration PHP scripts for moving content from Drupal’s database to Sanity’s without losing any content. The front end was parallelly developed using React.

                                      Easily export content and control how and where the content should appear

                                      Customize and upgrade digital assets without affecting performance

                                      Align content management well with modern frameworks and practices

                                      Want to explore our client's full story?

                                      BENEFITS

                                      Making an Impact on Client Success

                                      Fingent helped MJH restructure its content management within a limited time frame, ensuring the least downtime of the existing systems. Following the CI-CD (Continuous Integration-Continuous Delivery) deployment model, the continuous updates were rapidly moved to the production environment.

                                      Ability to customize front-end without relying on the CMS

                                      Increased customer retention rates led to reduced bounce rates

                                      Ad components are built and placed as provided by Google Ad Manager to

                                      Transform data to suit their display logic through consumable APIs

                                      Improved user engagement

                                      Flexible to utilize new technology

                                      Boosted website traffic

                                      Improved revenue

                                      Have a similar challenge or an idea to discuss?

                                      Download Case Study





                                        Subscribe to Fingent's emails and newsletters

                                        Stay up to date on what's new

                                          About the Author

                                          ...
                                          Author

                                          Talk To Our Experts

                                            Custom Online Booking Software For An Outdoor Adventure Superstore

                                            Challenges:

                                            Tedious paper-based management of customer bookings depreciated the client’s service value.

                                            Industry

                                            Entertainment

                                            Solutions:

                                            A Custom-built Online Booking System

                                            Results:

                                            The custom-built online booking application with seamless integration allowed the client to streamline bookings from all locations from a single platform

                                            Locations:

                                            UAE

                                            About the Client

                                            Adventure HQ, an initiative of the Sharaf Group, is a leading outdoor adventure superstore in Dubai, UAE. Along with a wide range of professional gear and other 10,000+ sports products, the client offers adventure activities ranging from camping, biking, kayaking, and more.

                                            The client company is a one-stop solution for all adventure and sports needs. However, as the brand became more popular, the client faced difficulty managing its online customer bookings for sports and adventures, resulting in miscommunications, delayed services, operational inefficiencies, and poor customer service.

                                            Case Overview

                                            The client realized an increased need to leverage modern technology. They wanted to scrap their traditional paper-based methods and implement smarter ways of operation. Bookings from various locations and channels were poorly handled, which led to low service quality and risked brand reputation.

                                            Fingent helped the client custom-build an online booking application that enabled seamless integration of all the booking applications in use. This allowed all bookings to be centrally managed through one system, improving visibility and service planning.

                                            CHALLENGES

                                            Roadblocks Faced in the Existing System

                                            Tedious paper-based workflow

                                            Multiple channels for customer booking

                                            Difficulty in managing customer bookings

                                            Lack of visibility of the services booked

                                            Difficulty in scheduling events and activities

                                            SOLUTION

                                            Fingent’s Approach - A Custom-built Online Booking System

                                            Fingent developed an advanced online booking application to streamline Adventure HQ’s booking process. The application's seamless integration allowed the client to easily manage bookings from all locations through a single app.

                                            Notes and reminders were initiated in the app to allow service efficiency

                                            Availability tracker to instantly recognize available dates for selected services

                                            Admin dashboards to ease booking management

                                            Explore how our experts can turn your innovative
                                            ideas into reality

                                            BENEFITS

                                            Making an Impact on Client Success

                                            Fingent provided the client with a simple-to-use system that eased their customer booking management. The system enabled easy tracking of available dates, streamlined staff scheduling, and effective user profile and role management, which enabled the client to offer quality services with fewer wait times.

                                            Easy user profile and role management

                                            Easy-to-use scheduler

                                            Centralized management and enhanced visibility

                                            Smarter operations and enhanced customer experience

                                            Easy management of bookings

                                            Quality & prompt service

                                            Seamless integration

                                            Centralized management

                                            Have a similar challenge or an idea to discuss?

                                            Stay up to date on what's new

                                              About the Author

                                              ...
                                              liji raj

                                              Talk To Our Experts

                                                Custom-built Appointment Management System For Beauty Salons

                                                Challenges:

                                                An ultimate solution for all merchants, hairdressers, and beauty salons to manage appointments.

                                                Industry

                                                Beauty & Wellness

                                                Solutions:

                                                Appt Pro - A Custom-built Appointment Management System

                                                Results:

                                                The custom-built online booking application with seamless integration allowed the client to streamline bookings from all locations from a single platform

                                                Locations:

                                                US

                                                About the Client

                                                The client wanted an ultimate solution for merchants, hairdressers, and salon businesses to utilize an online tool to manage customer appointments easily. The tool could also be a medium to allow these small-scale beauty and wellness firms to improve growth and customer reach.

                                                The client also envisioned the application to be able to allow users or potential customers to check service availability, schedule and reschedule appointments, share feedback, and more. This would ease the customer’s stress of booking appointments and keep them engaged and satisfied.

                                                Case Overview

                                                The client's objectives were clear! They needed an online tool to easily manage appointments for salons, hairdressers, and other beauty and wellness firms registered with the app. They not only needed a software product that could scale with time but also a medium for small-scale firms to reach a wider audience.

                                                Consistent collaboration with the client enabled Fingent to understand the project's needs better. Fingent aimed to design a simple, easy-to-use application that could be utilized by anyone with minimum tech skills on the client side to manage appointments, clients, and reports easily.

                                                CHALLENGES

                                                Roadblocks Faced in the Existing System

                                                Difficulty in managing appointments

                                                Challenge for customers to reach the right service

                                                Difficulty in identifying available dates

                                                Complexities in reporting

                                                Lack of a proper system to manage customer feedback

                                                SOLUTION

                                                Fingent’s Approach - Appt Pro - A Custom-built Appointment Management System

                                                Fingent developed Appt Pro, a booking app for beauty and wellness service providers. Through simple registration, users can utilize the app to search, filter by categories, view available time slots, and confirm customer bookings. The customer side supports scheduling, rescheduling, and canceling appointments.

                                                Client management through emails and mobile

                                                Feedback mechanism allowing service providers to manage customer reviews

                                                Scheduling calendar appointments and management abilities

                                                Explore how our experts can turn your innovative
                                                ideas into reality

                                                BENEFITS

                                                Making an Impact on Client Success

                                                Appt Pro enables seamless appointment scheduling for beauty and wellness clients, enhancing customer satisfaction and engagement. Salon owners can efficiently manage bookings, view availability, and receive customer feedback, creating a streamlined process that saves time and boosts business growth. The solution supports scalability, allowing small-scale salons to expand their customer reach and improve operational efficiency.

                                                Enhanced customer satisfaction and engagement

                                                Streamlined process and efficient management

                                                Expanded customer reach

                                                A scalable and flexible product solution

                                                Easy appointment booking and management

                                                Synchronized to calendar

                                                Feedback mechanism

                                                Extensive reporting

                                                Have a similar challenge or an idea to discuss?

                                                Stay up to date on what's new

                                                  About the Author

                                                  ...
                                                  liji raj

                                                  Talk To Our Experts

                                                    Streamlining Event Management With Custom WordPress Solution

                                                    Challenges:

                                                    Improve back-end processes to manage events and ticketing better.

                                                    Industry

                                                    Event Management

                                                    Solutions:

                                                    Website Revamp With Custom WordPress Plugins

                                                    Results:

                                                    Fingent revamped the client’s website with custom WordPress plugins to streamline backend processes and ticketing, all from a single point.

                                                    Locations:

                                                    Australia

                                                    About the Client

                                                    The client Australian Retailers Association (ARA) specializes in conducting workshops and events for retailers across Australia. Their services mainly include training new recruiters in retail and managing events for experienced retailers. They are the oldest, largest, and most diverse national retail body in Australia, representing 120,000 retail shopfronts and online stores.

                                                    The client’s functionalities mostly include upskilling employees and updating them with current trends. These events and their ticketing are all managed through their websites, which became a hurdle with the company's increased growth.

                                                    Case Overview

                                                    Managing multiple events, tracking performance, and ticketing are tedious tasks, especially with separate websites and portals. The client, amidst similar challenges, needed technology support to improve their back-end processes and ease managing events and ticketing from a single point

                                                    Fingent helped the client revamp their website with custom WordPress plugins. These latest plugins, adhering to responsive website guidelines, reduced load times and improved render times on the website, improving the client's event management and ticketing processes.

                                                    CHALLENGES

                                                    Roadblocks Faced in the Existing System

                                                    Difficulty in managing multiple events on multiple websites

                                                    Complex ticketing process

                                                    Outdated websites

                                                    Restricted API Integrations

                                                    Poor website load time and render time

                                                    SOLUTION

                                                    Fingent’s Approach - Website Revamp With Custom WordPress Plugins

                                                    Fingent built a custom WordPress plugin that enabled the client to manage events from a single point. The plugin also integrates with the Eventbrite API to streamline ticketing and attendee registration. Fingent further revamped the website with a custom responsive WordPress theme that conforms to the latest responsive website guidelines.

                                                    WordPress plugins that integrate with the Eventbrite API

                                                    Revamped website with custom responsive WordPress theme

                                                    Ease of event management and ticketing from a single-point

                                                    Explore how our experts can turn your innovative
                                                    ideas into reality

                                                    BENEFITS

                                                    Making an Impact on Client Success

                                                    The website revamped with custom WordPress plugins significantly improved the client’s event management and ticketing capabilities, including centralized event management, streamlined ticketing processes, improved website performance, and more.

                                                    Reduced load time and render times on the website

                                                    Easy event management and ticketing from a single-point

                                                    Customized WordPress plugins

                                                    Improved scalability and flexibility

                                                    Smart ticketing

                                                    API Integration

                                                    Attendee management

                                                    Improved website performance

                                                    Have a similar challenge or an idea to discuss?

                                                    Stay up to date on what's new

                                                      About the Author

                                                      ...
                                                      liji raj

                                                      Talk To Our Experts

                                                        ×