Project Category: Case Study
iPad App for Smarter Data Repository and Sharing
Challenges:
Enable LEGO enthusiasts to easily access instructions and other data about their LEGO pack on their iPad
Industry
Manufacturing
Solutions:
iPad App for Smarter Data Repository and Sharing
Results:
Enabling easy access to manuals and instructions about the game on iPads to enhance customer experience and boost user enthusiasm.
Locations:
India
About the Client
The LEGO Group is a leading plastic toy manufacturing company based in Denmark. It is a leading player in the toy industry. LEGO consists of colorful plastic pieces that can be connected and assembled into various shapes and structures. The game captivates users for hours of fun, enthusiasm, and creative development.
LEGO enthusiasts are often seen having multiple collections of LEGO packages. These packages may have been manufactured years before, and stores might not have the proper instructions or manuals to assist users. That’s why our client decided to create an iPad app that would help users easily access the instructions for all LEGOs in one place.
Case Overview
Fingent helped the client develop an iPad app that syncs with the client’s website. The application allows users to search, view, and download instruction sheets for LEGO sets. The app stores instructions for all LEGO sets released and can be filtered by year of release.
Users can easily search for LEGO instructions based on categories, names, or numbers other than the year of release. They can also download the LEGO instructions they need and add them to their favorites for offline access.
CHALLENGES
Roadblocks Faced in the Existing System
Difficulty in accessing user manuals of older LEGO versions
Lack of proper data repository
Enhance user experience
Engage users online and improve customer reach
Combat the increased use of mobiles and iPads among new users
SOLUTION
Fingent’s Approach - iPad App for Smarter Data Repository and Sharing
The app enables users to quickly access information on LEGOs released in any year with a tap of their fingers. Users can also download instructions and manuals or save them to their favorites for offline use. The app serves as a streamlined platform for easy data repository and sharing medium.
Easily search LEGO data by product name/ product number
Ease to download and add LEGO sets to favorites
Gallery preview of assembling manuals
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BENEFITS
Making An Impact On Client Success
This innovative solution enables easy data sharing. The app enhances user experience, fosters engagement, and strengthens customer reach across mobile platforms. It also helps the client store, save, and manage a large amount of data safely.
A user-friendly interface designed for quick navigation
Improves customer satisfaction
Encourages online interaction
Expands reach among tech-savvy LEGO users
Seamless search options
Enhanced user experience
Offline access
Engagement boost
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Lewtan: Developing Efficiency And Productivity Through Business Consolidation
How Fingent assisted Lewtan, a leading provider of technology solutions for asset-securitization, modernize their business and technology scenario.
Lewtan
Industry
Financial Services
Region
United States
Technologies
.NET
About the Customer
Lewtan is the leading provider of a wide range of content and technology-based solutions to members of the global asset-securitization industry. These include issuers, investors, underwriters, servicers, credit enhancers, and rating agencies representing more than 300 institutions worldwide that rely on Lewtan intelligence and surveillance solutions.
Lewtan’s product maintenance management was a growing concern. As their products were developed from different business and technology streams, consolidation was a key issue. Lewtan approached Fingent to help them asses their current business and technology scenario and provide a road map towards modernization.
Fingent’s Solution
Fingent deployed a thorough study of Lewtan products, their processes, and infrastructure. A detailed study, involving product overviews from product managers, detailed overview and application demo was undertaken. Fingent reviewed code snippets and Database Schema along with the infrastructure and Management setup.
From the results of this study, Fingent was able to formulate an extensive set of recommendations for Lewtan. With Fingent’s roadmap, Lewtan was able to understand their business scenario and was able to execute adequate steps to increase their efficiency. Fingent’s strategy also helped Lewtan modernize its products reaching a far wider audience effectively and efficiently.
How we helped our client
Fingent strategized adaptable business process plans that helped Lewtan streamline critical business functions.
In the technology front, Fingent identified gaps between the latest version and supported versions of their product. This also resulted in innumerable versions of source code maintained and supported by Lewtan, proving to be quite a challenge for technology consolidation.
Fingent further drafted a cloud product consolidation and migration strategy.
Fingent clearly defined a migration path that simplified technology transition.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Xorcom - Improving Customer Support and Engagement
We developed a mobile app to assist Xorcom’s customers in identifying the warranty status of their products and request for support whenever required
Xorcom
Industry
Communications
Region
United States, Canada
Technologies
Drupal, PHP, LAMP, XML, AJAX, Javascript, Apache, CSS3, Media-queries, JSON, XML, REST API
About the Customer
Xorcom, established in 2004, designs and manufactures business telephony solutions that support both traditional PSTN and VoIP communication. Xorcom wanted an easy process wherein users can get information regarding the product.
Fingent’s Solution
Fingent understood Xorcom’s customer behavior and planned to deploy a mobile-based web application. The application will enable users to quickly get the necessary product details right on their mobile phones. Keeping this in mind, Fingent developed a mobile site for Xorcom that helped its customers to identify the warranty status of their products and request for support where needed.
How we helped our client
Request Support
Get product and warranty details
Track products
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Ecommerce Gift Center for Personalized Planet
Challenges:
Leverage the latest in ecommerce to enhance customer experience and boost sales.
Industry
Retail
Solutions:
Ecommerce Platform Powered by Magento to simplify product administration and structure online shopping
Results:
Enabling online shopping helped the client boost sales. Moreover, the ecommerce channel eased and streamlined the categorizing of products and managing sales.
Locations:
US
About the Client
Personalized Planet specializes in gifts for moms, dads, grandparents, newlyweds, children, and pets. Within just a few years of its inception, the business expanded to add jewelry, apparel, room decor, picture frames, kitchenware, and pet supplies to its store.
The client realized they needed to leverage digitization to match the changing market trends and customer demands. Offering customers online shopping experiences could boost their sales and also help them better manage their products, various categories, and sales.
Case Overview
Fingent realized that the client needed a solution that could enhance their customers' shopping experiences. Thus, Fingent strategized to design an ecommerce platform that was user-friendly and eased customers' shopping journey with easy access to various products.
Fingent structured the online shopping portal to make it accessible to gift buyers of all ages and interests. Fingent used expertise in the Magento framework to quickly and affordably implement the customized ecommerce capabilities while providing a backend that makes product administration intuitive and straightforward.
CHALLENGES
Roadblocks Faced in the Existing System
Lack of Online Shopping Facilities
Customer Engagement Gaps
Need for a Unique Shopping Experience
Lack of Quick Customer Support
Competitive Industry Pressure
SOLUTION
Fingent’s Approach - Ecommerce Platform Powered by Magento
Fingent designed and developed a Magento-based eCommerce platform tailored to enhance Personalized Planet’s digital presence and shopping experience. The platform ensured intuitive navigation for users and simplified backend management for the client.
Simplified ecommerce management
Product administration
Category and filter management
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BENEFITS
Making an Impact on Client Success
The new ecommerce platform improved customer engagement and streamlined internal operations. It empowered the client to scale efficiently while meeting evolving market demands.
Easy user account management
Streamlined shopping experience for customers with shopping carts
Faster time-to-market for new product categories
Greater flexibility to enhance the shopping experience
Enhanced Customer Experience
Improved Brand Value
Improved Service Efficiency
Stronger Competitive Advantage
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AI Chatbots for Enhanced Learning Experiences
Challenges:
Limitations in providing prompt assistance to learner queries
Industry
Education
Solutions:
Automated Intelligence-driven ecosystem that includes AI-enabled chatbots and teaching assistants
Results:
Better instructor-student communication, prompt assistance to student queries, streamlined management, and improved learning experiences.
Locations:
US
About the Client
Established in the late 18th century, the client - The University of North Carolina, is one of the oldest state universities in the nation. The university has a proud legacy of enabling innovative methods of teaching, research, and student engagement.
The client is one of the leading centers of educational and economic development. The faculty is also dedicated to creating an environment of innovation and excellence. Encouraging more innovation, the university wanted to leverage modern technology to ease student-instructor collaboration and enhance learning experiences.
Case Overview
Fingent, as the client’s technology partner, helped the university develop an Automated Intelligence-driven ecosystem that facilitates students to interact with an AI-enabled Teaching Assistant (AiTA).
The ecosystem powered by IBM Watson is tightly integrated with many Teaching Assistant Bots, enabling educators to upload relevant content easily and students to access and interact with the teaching assistants safely for enriched learning experiences. The solution avoids delays in responding to student queries, strengthening student-instructor relationships.
CHALLENGES
Roadblocks Faced in the Existing System
Limitation to offer one-on-one student support
Inefficient content delivery methods
Delayed responses to student queries
Difficulty in scaling student-instructor interactions
Need for an intelligent system to support 24/7 student assistance
SOLUTION
Fingent’s Approach - AI-enabled Teaching Assistant (AiTA)
The AI-driven learning ecosystem powered by IBM Watson enables seamless interaction between students and AI-enabled Teaching Assistants (AiTA). The solution ensures real-time query resolution, streamlined content delivery, and enhanced student-instructor collaboration.
Instructors can easily upload relevant content for students
Integration with IBM Watson makes it easier for instructors to train bots
Multiple chatbots to manage student queries
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BENEFITS
Making an Impact on Client Success
The AI-powered solution enhances learning experiences by providing instant support and fostering continuous engagement. It also improves instructional efficiency and makes personalized learning more accessible.
24/7 student support through AI-enabled Teaching Assistants
Faster resolution of queries without instructor intervention
Improved student satisfaction and engagement
Streamlined content management for educators
Enhanced Learning Experience
Engaged and Driven Students
Improved Instructor Efficiency
Enhanced Personalization
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Augmented Reality Powered Facial Recognition App
Challenges:
Ability to identify people and access their basic data with facial recognition
Industry
Education
Solutions:
A unique mixed reality application enabling quick identification of people through facial recognition
Results:
The application can enhance security checks and protocols with easy identification of people. Real-time access to databases and image comparison and recognition abilities make the app a groundbreaking innovation.
Locations:
US
About the Client
The client is a renowned university in the US, known for its innovative researches, teaching methods, and public services. As a part of their research, the organization wanted to explore on the opportunities of enhanced security and communications through facial recognition.
Fingent, being their global technology partner for years, collaborated to establish a solution with mixed reality. Fingent had previously assisted the university in developing projects involving upcoming technologies such as AR, VR, and AI.
Case Overview
The client sought a groundbreaking solution, and Fingent ensured they got it! Using Microsoft Hololens, Fingent developed a mixed reality, first-of-its-kind application that enables users to identify people using facial recognition.
The application can further link the facial recognition to the biodata of a person for more relevancy. The app will further have the capability to capture images and compute similarities between the captured images and compute similarities with images in secured database.
CHALLENGES
Roadblocks Faced in the Existing System
Lack of high recognition accuracy
Enhance security and privacy
Secure management of student/staff database
Inability to quickly scan biodata and student details
Complexities of leveraging new-age technology
SOLUTION
Fingent’s Approach - AR-powered Facial Recognition App
Fingent delivered a first‑of‑its‑kind mixed reality solution on Microsoft HoloLens, combining on‑device facial recognition with secure cloud‑based data retrieval to instantly overlay validated biodata in real-time, enabling:
3D bubble hologram to display biodata using UNITY 3D Engine
Uses Microsoft Face API to verify and identify the correct match
Capture a facial image and compare it with the existing database
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BENEFITS
Making an Impact on Client Success
The app streamlines identity checks and accelerates security workflows. The intuitive HoloLens interface and optimized edge‑cloud processing ensure rapid, reliable performance and seamless campus integration.
Instant on‑the‑spot identification
Real‑time biodata overlays
Enhanced privacy and security
Intuitive MR interface for quick adoption
Enhanced Security
Easy Scanning of Biodata
Improved Management of Databases
Quick Identification of People
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Teachucator - A Collaborative App Empowering Educators
Challenges:
Inability to collaborate and communicate with fellow co-educators to remain updated on the teaching methods and content
Industry
Education
Solutions:
A light-touch solution that helped solve the problems of a teacher who dealt with at-risk children
Results:
The application helped build a community to empower teachers dealing with at-risk children, allowing them to connect with the right resources and guidance.
Locations:
US
About the Client
Risk-Eraser is the brainchild of Marc Hauser, a former professor at Harvard. Risk-Eraser transforms the learning and decision-making capabilities of at-risk children by providing programs with tools to assess their growth, strengthen executive function, and sharpen critical thinking.
They design programs that make use of simple systems to collect and analyze scientific evidence, with novel approaches to learning and decision-making that grow out of the rich scientific evidence. Teachucator is one such venture of Risk-Eraser.
Case Overview
Fingent engaged with Risk-Eraser to create a light solution that could easily expand to a vast audience. The solution aimed to negate the problems that teachers who dealt with at-risk children faced.
The app formed a common platform where experts, clinicians, consultants, and teachers could converge to discuss and share their knowledge and opinions to improve and reduce the risks that at-risk children faced. Fingent scaled an existing model, providing a professional solution through better design and features while maintaining low risks and costs.
CHALLENGES
Roadblocks Faced in the Existing System
Lack of a unified platform for educators and experts to collaborate
Difficulty in scaling existing solutions to a broader audience
Inability to gain expert insights without incurring excess cost and effort
Limited tools to assess and support at-risk children effectively
Lack of collaboration between teachers, clinicians, and counselors.
SOLUTION
Fingent’s Approach - Teachucator - A Collaborative App For Educators
Fingent developed a scalable, user-friendly platform that brings together educators, experts, and clinicians to share insights and best practices to support at-risk children. The solution streamlines collaboration, organizes expert input, and reduces effort and cost.
The application enables easy interaction between teachers and educators
It empowers teachers by providing a pool of experts per teacher
The app enhances privacy with unique logins and passwords for each user
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BENEFITS
Making an Impact on Client Success
The platform enhances collaboration and knowledge sharing among educators and experts, improving support for at-risk children. Its scalable design reduces operational effort while enabling a broader impact at a lower cost.
Encourages simple discussions
Eases management
Keeps users in the loop with alerts and notifications
A platform for streamlined collaboration
Enhanced Collaboration
Reduces Stress for Educators
Enhanced Support Capabilities
Immediate Assistance & Guidance
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CBN Superbook - An Innovative Mobile Learning App for Kids
Challenges:
Enable kids to easily understand and learn the Bible through interactive mobile learning elements
Industry
Nonprofits
Solutions:
CBN Superbook - A Mobile App To Bring The Bible To Life
Results:
The app was developed for both Android and iOS platforms and was selected as one of the ‘top ten iTunes apps for kids.
Locations:
US
About the Client
CBN (Christian Broadcasting Network) is a large American Christian-oriented religious media conglomerate that focuses on evangelical media production for television and radio. It was founded by a televangelist, Pat Robertson, and its headquarters and main studios are in Virginia Beach, Virginia.
They wanted a way to teach children timeless moral truths and life lessons with the help of a captivating, Bible-based animated adventure series of two time-traveling children and their robot friend. Their goal was to bring the Bible to life for the entire family with the help of the animated adventure series. Superbook was a highly successful initiative in this regard.
Case Overview
Fingent designed and developed the Superbook Bible Mobile App for CBN to achieve its goal of bringing the Bible to life. The app featured animated adventure stories to enhance learning experiences and knowledge retention in kids.
Focusing on replicating the success of the EMMY-nominated Superbook adventure series, Fingent worked on further improving the experience with images, videos, interactive games, and other features. It was developed for Android and iOS platforms and selected as one of the ‘top ten iTunes apps for kids.’
CHALLENGES
Roadblocks Faced in the Existing System
Difficulty in retaining children's attention
Needed an engaging digital extension of the Superbook animated series
Limited interactivity and multimedia content in existing learning tools
Reaching a global audience across different mobile platforms
Ensuring a safe, age-appropriate, and user-friendly experience for kids
SOLUTION
Fingent’s Approach - CBN Superbook - A Mobile Learning App For Kids
Fingent developed the Superbook Bible App, a dynamic and interactive mobile platform that brings Bible stories to life through animations, games, and multimedia content. Designed for both Android and iOS, the app delivers an engaging, family-friendly experience that enhances learning and retention.
It offers 24-hour accessibility with both offline as well as online features
Enables character profiles based on the series to promote easier learning and entertainment
Good quality video streaming and multi-language support for a wider reach
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BENEFITS
Making an Impact on Client Success
The app makes Bible learning fun and interactive, increasing engagement and retention among children. Its cross-platform design ensures wider reach and accessibility for families around the world.
Photo capture and tagging for better interaction
Bookmarks and notes for better scheduling
integrates educational games such as word searches and quizzes to promote interactive education
Selected as one of the ‘top ten iTunes apps for kids
Easy management of bookings
Quality & prompt service
Seamless integration
Centralized management
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Simplor – Foreclosure Management Solutions
How Fingent helped create a web-based management tool to streamline the business processes of the fast-growing Foreclosure Response Team
Simplor
Industry
Real Estate
Region
United States
Technologies
ASP.NET
About the Customer
Foreclosure Response Team is the fastest-growing consumer advocacy association of professionals in the country with the best resources to assist borrowers in preventing foreclosure. Agent Affiliates are provided superior branding, lead generation, lead management, marketing support, exclusive Simplor default technology, and critical administrative services.
Fingent’s Solution
The Fingent team focused on creating a web-based, short sale management tool. We designed and developed a high performing and extensible solution by extracting the best capabilities of ASP.NET technologies while keeping the traditional system intact. With this tool, Simplor was able to increase their efficiency and simplify their business processes.
How we helped our client
Helps to simplify and organize complex transactions related to short sales process automation.
It provides a single point of contact linking all critical working parties.
It makes use of comprehensive data conversion scripts that support large amounts of data.
Being cloud-based, it has all the benefits of the cloud-like easy accessibility and fewer data storage hassles.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Simplifying CMS with User-Based Customization
How Fingent optimized the customer’s content management system enabling their sales and marketing teams to achieve their goals easily
RAK
Industry
Financial Services
Region
UAE
Technologies
WordPress
About the Customer
The client is a leading Insurance institution established in 1974. To remain competitive amidst the financial slowdown, the client ’s marketing teams wanted the ability to quickly create campaigns, run experiments, and learn from customers. The organization knew that with such insights they could deliver better services to its customers and generate leads from the website visitors.
Fingent’s Solution
Fingent optimized the existing content management system that helped the sales and marketing teams achieve their goals easily. The end product was a web publishing platform built on a secure CMS that was easy to manage with the ability to quickly deploy new content without having to rely on designers and developers.
How we helped our client
Delivered online training for CMS management and content optimization options available in the CMS
Optimized CMS for easier management of content types, SEO tags and translations to local languages
Improved CMS architecture to reduce the need of technical knowledge to manage the website content
Improved user management of the CMS to provide role-based content management access
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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