Project Category: Case Study
Payment Processing Made Easy with UPS
How Fingent empowered Universal Processing System with custom solutions to enhance their productivity and efficiency
Universal Processing System
Industry
Logistics
Region
United States
Technologies
Android, iOS
About the Customer
UPS – Universal Processing system is an ERP system for Credit Card Processing. Using an OPEN-ERP Technology with a centralized server, UPS enables all the necessary features of an ERP.
Fingent’s Solution
Fingent aimed to enable better reach for UPS through a mobile application. Fingent also helped UPS improve existing capabilities by developing the Application Form of the ERP system. The goal was not to create yet another payment system but a complete productivity system for businesses.
How we helped our client
Send E-mail with PDF attachment
Create PDF on the Server
Capture Signature
Capture Image
Save data locally
Sync data with the server
Offline usage
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Praise.com – High Traffic, Rich Content, Cross-Device
How Fingent helped CBN design and deploy a website that offers contemporary praise and worship music, news, videos and more
CBN
Industry
Nonprofits
Region
United States
Technologies
WordPress
About the Customer
CBN (Christian Broadcasting Network), is a large American Christian-oriented religious media conglomerate with a focus on evangelical media production for television and radio. It was founded by tele-evangelist, Pat Robertson with its headquarters and main studios in Virginia Beach, Virginia. They wanted a means to effectively communicate the message of Jesus Christ to a hurting world through praise and worship music online. Praise.com was their means to achieve this goal.
Fingent’s Solution
For CBN, Fingent designed and deployed Praise.com, a site that offers contemporary praise and worship music, news, videos and reviews to a wide audience. With Praise.com, CBN was able to deliver exactly what they intended and reach out to a large number of people by helping them share their stories in faith. The key challenges in the development of Praise.com were in its design, content scaling, migration, creating feeds and page rendering.
How we helped our client
Offers the latest in contemporary praise and worship music, news, videos and reviews from a Christian perspective.
Provides reviews of recent album releases, videos of the biggest Christian contemporary artists and thought-provoking devotionals.
Includes all ways to strengthen faith in Jesus Christ, even an online Bible.
It provides opportunities for users to share inspiring and edifying content among one another.
“They’re an honest company to deal with … they were always fair and reasonable. Fingent’s project team demonstrated passion and commitment throughout the dev cycle and it was very evident in their work.”
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Platform to Learn and Prepare with Friends
Fingent developed an Android mobile app for QSLEAP that allows aspiring candidates to take tests from a mobile device
QSLEAP
Industry
Education
Region
India
Technologies
Android
About the Customer
QSLEAP is the world’s first social and free preparatory platform that allows candidates to access a global community of aspirants, experts, and test prep organizations. QS Leap aims to create a platform that provides free learning resources and expert guidance to aspirants of higher education.
Fingent’s Solution
Fingent helped QS leap to develop an Android Mobile App that will help the aspirants to take tests from a mobile device. The app helps students gauge their progress, analyze their growth paths and schedule their study plans. Fingent focused on following a personalized learning practice while developing the mobile application.
How we helped our client
Test Report and Test Analysis
Test Attempt, Test Mode and Practice Mode
Social Media Sign Up
Dashboard with a progress bar, point system, daily progress tracking
Study Schedule Setup
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Improving Workplace Efficiency and Employee Motivation with a Mobile App
How Fingent helped a leading internet marketing firm develop a mobile app to keep their employees motivated and encouraged through instant awards and appreciation
Pidgin
Industry
Marketing
Region
United States
Technologies
Android, iOS
About the Customer
The project was executed for Pidgin, a global marketing, web development, and design company based in Arizona. It is one of the largest internet marketing firms in the southwest and is known for transforming the online presence and performance of hundreds of national and international companies, by improving their web design, internet marketing, PR, web traffic, and brand development. In order to keep their employees motivated and encouraged, they wanted a platform through which they could instantly share appreciations and rewards.
Fingent’s Solution
Fingent proposed the idea of a mobile app to instantly gratify employees for their extraordinary performances with streamlined appraisals and in-job benefits. The app works in one of two ways- Cash Rewards & custom Kudos messages. With Cash Rewards, Managers can send cash to employees on the go, which hit their bank accounts instantly. With the app, anyone in the company can send custom appreciation messages to others. It thus allows employees to appreciate and encourage one another, making everyone happy.
How we helped our client
Complete accounting package.
Pre-paid card integration.
Employer to employee instant messaging and ACH transfer.
Instant cash transfer by selecting the employee’s name.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Plananza – Scalable, Social, C2C Event Management Application
How Fingent helped develop Plananza, an event discovery platform that allows people to discover events happening in their city, buy tickets and more.
Five Brothers
Industry
Event Management
Region
United States
Technologies
.NET
Solution Overview
Plananza is an event discovery platform that allows people to discover the things happening in their city. Plananza takes interest into consideration when making suggestions and ensures that the people are only notified of what they care about. Additionally, Plananza also allows people to follow their favorite performers and venues, buy tickets, interact with social media friends, and much more.
Solution Details
Fingent provided advanced information management and analytics software, coupled with simple visualization solutions, to bring to life a social media app for promoting events such as concerts and other nightlife activities. The platform had to provide a rich user experience and at the same time handle valuable marketing data on events, event sponsors, and users.
How we helped our client
It helps in creating an event in just a few clicks and also list it under different categories or set its privacy limits or even send out reminders to those who are invited for the event.
It helps in marketing the event through social media sharing, email marketing and making use of promo codes and the like.
It enables safe and secure handling of payments with automated ticket generation and confirmation and authorized payment methods.
It provides a simple and easy registration process for the attendees of events with the option of rating and commenting on venues and events for the attendees.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Streamlining Online Listing and Inventory Management
How we helped Bonanza create an efficient process through which their customers can edit and manage their listings offline
Bonanza
Industry
Retail
Region
United States
Technologies
.NET
About the Customer
Bonanza is an online marketplace that empowers entrepreneurs to build a sustainable business based on repeat customers. Their aim is to simplify the technology practices for building an online business and make selling online easy and profitable.
Voted as the “Most Recommended Marketplace” in 2016, Bonanza helps sellers simplify online product sales management, enabling them to build better relationships with their customers.
Fingent’s Solution
The difficulty with which online sellers tracked and updated their inventory concerned Bonanza. Their customers needed a system to manage their inventory data and product listings offline, prior to updating the details in an online marketplace. This could help them streamline their inventory process and manage their interactions with multiple marketplaces. Understanding this customer need, Bonanza wanted to create an efficient process through which their customers could edit and manage their listings offline.
Fingent conceived a desktop listing editor called Spark Lister, that allows sellers to list, edit, and store their product listings online or offline. They could then easily sync the list to their Bonanza or eBay accounts. Spark Lister allows the seller to post their listings online immediately or schedule the post for a convenient time. The seller can create templates, export listings, and link multiple Bonanza or eBay accounts to his application.
Fingent conceived a desktop listing editor called Spark Lister, that allows sellers to list, edit, and store their product listings online or offline. They could then easily sync the list to their Bonanza or eBay accounts. Spark Lister allows the seller to post their listings online immediately or schedule the post for a convenient time. The seller can create templates, export listings, and link multiple Bonanza or eBay accounts to his application.
How we helped our client
Manage items and sync with marketplace accounts
Link to multiple Bonanza and eBay accounts
Plan and schedule list synchronizations
Create templates for item listing and enable bulk import of items
Create and back up data. Export data as CSVs
Track activity log
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Real-Time Safety Alert Mobile App
How Fingent helped SSNW build a safety alert mobile app to warn users and facilitate incident reporting related to security issues
SSNW
Region
United States
Industry
Security Services
Technologies
AngularJS, NodeJS, Android, iOS
About the Customer
Established in 1977 by Joseph N. D’Amico, Security Service Northwest has been meeting the security needs of Pacific Northwest. SSNW’s round-the-clock monitoring facility ensures complete and total security services for residential and commercial customers. Their services include Site Security, Residential/Commercial Patrol, Event Security, Maritime Security, and a host of other security services. However, SSNW felt they were lagging behind in the digital race, and wanted to create specific tools that would help improve their digital presence in the security services business. They wanted to create an app that could help the US citizens.
Fingent’s Solution
Fingent helped SSNW build a system, including a mobile application, to alert users instantly on various threats, such as shooting or terrorism. The system gathers data from various trusted sources and analyzes threat levels. Further, the mobile app communicates this information to people notifying them of imminent dangers. The application also helps users in danger by informing them of the steps they should take for the reported incidents.
How we helped our client
Send alerts related to security incidents to users based on their location and act as a warning system
Warn the users of possible threats in an area by creating threat zones
Send alerts to users warning the presence of offenders nearby
Provide an online marketplace for users to buy security-related products and vendors to market their products
Provide the locations of nearby police stations, hospitals, and fire departments
Users can report incidents which are then used to alert others after a verification process
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Healthcare Services Platform
How an online platform created by Fingent enabled NovitaCare to engage patients, providers, researchers, and nonprofit organizations
NovitaCare
Industry
Healthcare
Region
United States
Technologies
Drupal, LAMP, AJAX, JavaScript, Apache, Rackspace, AES, SSL, HTML5, CSS3
About the Customer
NovitaCare aims to improve caregiver coordination by making it easier for caregivers to manage health information with patients and their family members. Their vision is to empower caregivers and family members with the tools, knowledge, and support to achieve well-being.
Fingent’s Solution
We equipped the early-stage healthcare startup with an online platform for engaging patients, providers, researchers, and nonprofit organizations. Our application provides a streamlined online workflow for a variety of healthcare services, including those for patient-caregiver and caregiver-patient interactions, eliminating wastage, improving accountability, and raising the quality of care.
How we helped our client
Easy administration
Streamlined workflow
HIPPA compliance
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Easy Dock Builder App
Challenges:
Increase customer engagement with an online tool to help users design their docks, style, and shape them.
Industry
Construction
Solutions:
A Custom-built Web Application To Enable Easy 2D Replicas of Docks
Results:
The application enables users to design and create 2D replicas of docks easily. The app also calculates dock style, water depth, tax, shipping distance and more to generate automated quotes.
Locations:
Seneca, NY
About the Client
Bestmade Docks is a leading manufacturer of high-quality dock systems based in Seneca Falls, NY. With decades of expertise, they specialize in designing and building customizable, durable docks for residential and commercial waterfront needs.
In order to streamline their operations and enable customers to be more involved in the building of docks, the client needed an online tool. Through this tool, they wanted the customers to be a part of the dock designing and building processes so that the expectations were met well, wastage was reduced, accuracy was maintained, and customers felt more engaged.
Case Overview
The project's objective was clear: customer engagement was the priority, and operational efficiency would be enhanced by adopting new technology. Fingent, after a thorough analysis of the client operations, realized that a web application with 2D features would be an apt solution.
The web application Dock Builder App allowed users to collaborate with designing and creating 2D replicas of their dock designs, styles, and more. The app also helps generate automated quotes by calculating deck style, water depth, shipping distance, and more. The app offers convenience, improved collaboration, customer engagement, and operational efficiency.
CHALLENGES
Roadblocks Faced in the Existing System
Lack of customer involvement in the design process
Difficulty in visualizing custom designs
Quote generation was complex
Scope for inaccuracy and wastage
Limited client collaboration and engagement
SOLUTION
Fingent’s Approach - Easy Dock Builder App
The web app solution used 2D design capabilities to allow customers to bring their ideas to life visually. This helped Bestmade Docks better understand customer expectations and deliver accurate services. The app not only helped design docks but also eased quote generation, making the operations more seamless, along with other top features like,
The admin backend allows to change the prices of components/accessories.
Provision to choose from different delivery options
Automated quote generation as per customer choice
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BENEFITS
Making an Impact on Client Success
The Dock Builder App empowered customers to visualize and customize their dock designs, ensuring clarity and reducing design-related errors. The solution enhanced customer satisfaction, minimized wastage, and strengthened collaboration throughout the design process.
Easy quote management
Communicate dock design specifications with more ease
Online tool to easily customize dock designs
Ease for customers to choose from a variety of dock styles
Enhanced Customer Experience
Improved Service Efficiency
Improved Brand Value
Stronger Competitive Advantage
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Smart Product Ordering System for Trade Alliance Group
How we streamlined our customer’s operations by creating an intuitive CRM, a smart product ordering system, and a member portal
Company
Trade Alliance Group (TAG)
Industry
Construction
Region
Australia
Technologies
Microsoft, jQuery, C#, Visual Studio, Xero, RingCentral, SharePoint
Requirement
The customer wanted to replace their incumbent single form portal with a comprehensive and holistic solution to manage their end-to-end operations.
Challenges
TAG was handling its entire spectrum of operations manually through a single form portal which resulted in human errors, inaccurate quotes, and delayed follow-ups with entities.
Results
Fingent created three intuitive solutions that streamlined TAG’s internal processes and facilitated seamless handling of larger volumes of transactions.
“Fingent’s communicative and proactive approach has created a seamless partnership between the two organizations. Their cutting-edge solution has increased our billing efficiency by 20% and is a vast improvement over our older system.”
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