Project Category: Case Study
Intuitive Mobile App Enhancing Customer Experience in Car Rental Service
Challenges:
Renting a car is tedious without the convenience of comparing prices in real time, checking availability, and scheduling dates appropriately.
Industry
Travel
Solutions:
A Mobile Application To Ease Car Rental Bookings
Results:
The application eases customers' car rental booking journey by allowing them to easily browse through available cars, compare prices, and schedule dates.
Location:
UAE
About the Client
Rental Car Group is one of the UAE's largest independent car rental brokers. They offer secure online bookings for all airports and major cities worldwide. As a large volume broker, they offer lower rates than travel agents.
For every location, the client’s team negotiates with the local agencies and then chooses the agency with the best rates and services. The client wanted a mobile application to streamline their operations and better manage their bookings.
Case Overview
When Absolutely Leisure approached Fingent, they wanted to leverage the latest technology to enable online booking management. They wanted a reliable solution to help them easily manage online bookings and offer a happy customer experience.
Fingent built an online booking system, enabling ease of booking and appointment management. The app allows clients to securely schedule and book go-karting sessions and other activities from the convenience of their home.
CHALLENGES
Roadblocks Faced In The Existing Systems
Lack of Online Booking Convenience
Limited Accessibility to Identify Available Bookings
Lack of Online Engagement for Customers
More Unsatisfied and Frustrated Customers
Need for Streamlined Management of Customer Bookings
SOLUTION
Fingent’s Approach - A Custom-built Online Booking System
Fingent developed a custom online booking system that offers real-time slot availability and a seamless booking experience. The solution enabled customers to easily schedule Go-Karting sessions from anywhere, improving accessibility and satisfaction.
Quick user registration and navigation with simple UI/UX
Streamlined payments with easy credit card processing
Access to the product catalogue and calendar coordination
Enable a smooth and effortless AI transition journey with Fingent
BENEFITS
Making An Impact On Client Success
The new booking system enhanced customer satisfaction and streamlined Absolutely Leisure's booking operations. It also improved staff efficiency and increased online engagement.
Real-time slot visibility reduces booking confusion
24/7 online access boosted customer convenience
Lowered staff workload with automated scheduling
Increased bookings through a user-friendly interface
Efficient Booking Management
Online Customer Engagement
Wider Reach
Enhanced Customer Experience
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Multi-Parcel Auctions Application to Conduct Live Auctions
How Fingent helped Ranch Marketing Associates create a cloud-hosted application to organize auction data in real time and improve their online auction process
Ranch Marketing Associates
Industry
Real Estate
Region
United States
Technologies
WordPress
About the Customer
Ranch Marketing Associates, LLC is one of the top ranch brokers in the west (USA), specializing in ranches for sale throughout the west including ranch land, recreational ranches, cattle ranches, investment ranches, hunting ranches, sporting ranches, fishing ranches, guest ranches, horse property, and equestrian properties. They wanted a specialized auction platform to provide their bidders with real-time intelligence during auctions and to improve the online auction process.
Fingent’s Solution
Fingent worked with founder Billy Long to create a cloud-hosted application to organize auction data in real-time and to facilitate live multi-parcel bidding remotely and on-site using smartphones and tablets. With the app, they were better able to capture the highest sales price for their clients.
How we helped our client
It is capable of predicting that bidder and bid combination of ranches that would fetch the maximum profit for the owner based on a particular algorithm and show them with lighted up lots depending on the leading bidder with his color.
It provides a simple and easy registration process for the bidders.
It promotes a safe and secure bidding process as it allows only registered bidders to take part in the auctions.
It also has a website linked, which takes care of registration and marketing.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Quantlogic – Algorithmic Trading and Analytics
How Fingent assisted QuantLogic in streamlining and simplifying their data through technology
QuantLogic
Industry
Financial Services
Region
United Kingdom
Technologies
.NET
About the Customer
Quantlogic is one of the leading providers of algorithmic strategies, financial research, trading signals, real-time trade management tools, and 24 hours of trade monitoring services. They basically deliver major services to investment banks, hedge funds, private investors and the like.
Fingent’s Solution
The data that they dealt with was developed from monetary predictions, after estimating changes in currency value while relating them between exchange markets of different countries. This helped them to better plan their investments.
How we helped our client
The data formed over 200,000 data touchpoints that included relations between resistive and support functions, predictive and actual value and the like. It also included the rate of success of predictions.
Each of these data touchpoints was further associated with 12 derived unique verticals in real-time.
Fingent’s advanced analytical solutions, helped Quantlogic maintain Data Quality that improved their predictive algorithm.
Quantlogic increased its probability of successful predictions along with radical data association and data archival processes.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Property Management Software Customized for a Leading Real Estate Company
An advanced property lifecycle management solution that addresses all the possible process flows in the single-family real estate business
WRI
Industry
Real Estate
Region
United States
Technologies
.NET, Android, iOS
About the Customer
This project was done for a leading property investment and management company, handling more than 8000 properties segmented under single family real estate. They manage real estate portfolios of private equity funds, offering a vertical spectrum of services ranging from property acquisition to lease or sale management.
The inefficiency of manual business processes and the immediate need to scale up owing to a growing customer base forced them to think of a software solution. Their need was to streamline and automate key business operations effectually making them more efficient. Though a leading property management software was inducted into the environment, the solution didn’t really blend with their culture as it primarily catered to multi-family real estate requirements ( like most other prevalent solutions ) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure several manual processes and inefficiencies.
Fingent’s Solution
With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. Therefore a phased approach had to be adopted. The challenge was to ensure business continuity while deploying solutions on a unified platform. The client’s business processes were thus classified into three major cycles – Property Acquisition, Management, and Maintenance, each module having its own web and mobile applications tightly integrated into a unified platform. The solution automated every function within the property management lifecycle which led to exponential business growth for the client. Their growth was eventually recognized and was listed by the Inc. Magazine. They ranked amongst the Top 10 for real estate companies and Top 200 overall. A whopping growth of 2626% was registered over 3 years.
How we helped our client
Facilitates transparency across functions and departments alongside exhaustive customized reporting, delivering maximized performance.
Efficient data sourcing enables tight department wise integration, helps to create a proficient workflow and enables easy data migration from disparate data sources.
Seamless integration with industry-leading service providers for payment, credit verification, accounting, listings, etc. Individual portals for the owner, tenant, and vendor.
A cloud-based solution, delivering features via web and mobile platform, with the capability to scale at ease.
An advanced property lifecycle management solution that exhaustively covers all possible process flows in single-family real estate business.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Payment Processing Made Easy with UPS
How Fingent empowered Universal Processing System with custom solutions to enhance their productivity and efficiency
Universal Processing System
Industry
Logistics
Region
United States
Technologies
Android, iOS
About the Customer
UPS – Universal Processing system is an ERP system for Credit Card Processing. Using an OPEN-ERP Technology with a centralized server, UPS enables all the necessary features of an ERP.
Fingent’s Solution
Fingent aimed to enable better reach for UPS through a mobile application. Fingent also helped UPS improve existing capabilities by developing the Application Form of the ERP system. The goal was not to create yet another payment system but a complete productivity system for businesses.
How we helped our client
Send E-mail with PDF attachment
Create PDF on the Server
Capture Signature
Capture Image
Save data locally
Sync data with the server
Offline usage
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Praise.com – High Traffic, Rich Content, Cross-Device
How Fingent helped CBN design and deploy a website that offers contemporary praise and worship music, news, videos and more
CBN
Industry
Nonprofits
Region
United States
Technologies
WordPress
About the Customer
CBN (Christian Broadcasting Network), is a large American Christian-oriented religious media conglomerate with a focus on evangelical media production for television and radio. It was founded by tele-evangelist, Pat Robertson with its headquarters and main studios in Virginia Beach, Virginia. They wanted a means to effectively communicate the message of Jesus Christ to a hurting world through praise and worship music online. Praise.com was their means to achieve this goal.
Fingent’s Solution
For CBN, Fingent designed and deployed Praise.com, a site that offers contemporary praise and worship music, news, videos and reviews to a wide audience. With Praise.com, CBN was able to deliver exactly what they intended and reach out to a large number of people by helping them share their stories in faith. The key challenges in the development of Praise.com were in its design, content scaling, migration, creating feeds and page rendering.
How we helped our client
Offers the latest in contemporary praise and worship music, news, videos and reviews from a Christian perspective.
Provides reviews of recent album releases, videos of the biggest Christian contemporary artists and thought-provoking devotionals.
Includes all ways to strengthen faith in Jesus Christ, even an online Bible.
It provides opportunities for users to share inspiring and edifying content among one another.
“They’re an honest company to deal with … they were always fair and reasonable. Fingent’s project team demonstrated passion and commitment throughout the dev cycle and it was very evident in their work.”
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Platform to Learn and Prepare with Friends
Fingent developed an Android mobile app for QSLEAP that allows aspiring candidates to take tests from a mobile device
QSLEAP
Industry
Education
Region
India
Technologies
Android
About the Customer
QSLEAP is the world’s first social and free preparatory platform that allows candidates to access a global community of aspirants, experts, and test prep organizations. QS Leap aims to create a platform that provides free learning resources and expert guidance to aspirants of higher education.
Fingent’s Solution
Fingent helped QS leap to develop an Android Mobile App that will help the aspirants to take tests from a mobile device. The app helps students gauge their progress, analyze their growth paths and schedule their study plans. Fingent focused on following a personalized learning practice while developing the mobile application.
How we helped our client
Test Report and Test Analysis
Test Attempt, Test Mode and Practice Mode
Social Media Sign Up
Dashboard with a progress bar, point system, daily progress tracking
Study Schedule Setup
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Improving Workplace Efficiency and Employee Motivation with a Mobile App
How Fingent helped a leading internet marketing firm develop a mobile app to keep their employees motivated and encouraged through instant awards and appreciation
Pidgin
Industry
Marketing
Region
United States
Technologies
Android, iOS
About the Customer
The project was executed for Pidgin, a global marketing, web development, and design company based in Arizona. It is one of the largest internet marketing firms in the southwest and is known for transforming the online presence and performance of hundreds of national and international companies, by improving their web design, internet marketing, PR, web traffic, and brand development. In order to keep their employees motivated and encouraged, they wanted a platform through which they could instantly share appreciations and rewards.
Fingent’s Solution
Fingent proposed the idea of a mobile app to instantly gratify employees for their extraordinary performances with streamlined appraisals and in-job benefits. The app works in one of two ways- Cash Rewards & custom Kudos messages. With Cash Rewards, Managers can send cash to employees on the go, which hit their bank accounts instantly. With the app, anyone in the company can send custom appreciation messages to others. It thus allows employees to appreciate and encourage one another, making everyone happy.
How we helped our client
Complete accounting package.
Pre-paid card integration.
Employer to employee instant messaging and ACH transfer.
Instant cash transfer by selecting the employee’s name.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Plananza – Scalable, Social, C2C Event Management Application
How Fingent helped develop Plananza, an event discovery platform that allows people to discover events happening in their city, buy tickets and more.
Five Brothers
Industry
Event Management
Region
United States
Technologies
.NET
Solution Overview
Plananza is an event discovery platform that allows people to discover the things happening in their city. Plananza takes interest into consideration when making suggestions and ensures that the people are only notified of what they care about. Additionally, Plananza also allows people to follow their favorite performers and venues, buy tickets, interact with social media friends, and much more.
Solution Details
Fingent provided advanced information management and analytics software, coupled with simple visualization solutions, to bring to life a social media app for promoting events such as concerts and other nightlife activities. The platform had to provide a rich user experience and at the same time handle valuable marketing data on events, event sponsors, and users.
How we helped our client
It helps in creating an event in just a few clicks and also list it under different categories or set its privacy limits or even send out reminders to those who are invited for the event.
It helps in marketing the event through social media sharing, email marketing and making use of promo codes and the like.
It enables safe and secure handling of payments with automated ticket generation and confirmation and authorized payment methods.
It provides a simple and easy registration process for the attendees of events with the option of rating and commenting on venues and events for the attendees.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Streamlining Online Listing and Inventory Management
How we helped Bonanza create an efficient process through which their customers can edit and manage their listings offline
Bonanza
Industry
Retail
Region
United States
Technologies
.NET
About the Customer
Bonanza is an online marketplace that empowers entrepreneurs to build a sustainable business based on repeat customers. Their aim is to simplify the technology practices for building an online business and make selling online easy and profitable.
Voted as the “Most Recommended Marketplace” in 2016, Bonanza helps sellers simplify online product sales management, enabling them to build better relationships with their customers.
Fingent’s Solution
The difficulty with which online sellers tracked and updated their inventory concerned Bonanza. Their customers needed a system to manage their inventory data and product listings offline, prior to updating the details in an online marketplace. This could help them streamline their inventory process and manage their interactions with multiple marketplaces. Understanding this customer need, Bonanza wanted to create an efficient process through which their customers could edit and manage their listings offline.
Fingent conceived a desktop listing editor called Spark Lister, that allows sellers to list, edit, and store their product listings online or offline. They could then easily sync the list to their Bonanza or eBay accounts. Spark Lister allows the seller to post their listings online immediately or schedule the post for a convenient time. The seller can create templates, export listings, and link multiple Bonanza or eBay accounts to his application.
Fingent conceived a desktop listing editor called Spark Lister, that allows sellers to list, edit, and store their product listings online or offline. They could then easily sync the list to their Bonanza or eBay accounts. Spark Lister allows the seller to post their listings online immediately or schedule the post for a convenient time. The seller can create templates, export listings, and link multiple Bonanza or eBay accounts to his application.
How we helped our client
Manage items and sync with marketplace accounts
Link to multiple Bonanza and eBay accounts
Plan and schedule list synchronizations
Create templates for item listing and enable bulk import of items
Create and back up data. Export data as CSVs
Track activity log
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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