Smart eCommerce Platform for the Next-Gen Shopper
Deliver seamless, personalized, and scalable shopping experiences across web, mobile, and in-store.
Trusted by Global Leaders for Over Two Decades
"Retailers with personalized digital experiences see a 20–30% increase in revenue."
Modern customers expect more than just an online storefront—they want seamless, personalized, and connected shopping journeys across every touchpoint. A Smart eCommerce Platform enables retailers to meet these expectations while staying ahead of competitors.
- Omnichannel Presence – Unify web, mobile, and in-store experiences
- AI-Driven Personalization – Deliver tailored recommendations in real time
- Scalable Architecture – Handle traffic spikes during sales & seasonal peaks
- Data-Backed Decisions – Leverage advanced analytics for demand forecasting
- Frictionless Checkout – Multiple secure payment options, faster conversions
Key Features of Smart eCommerce Platforms
AI-Powered Personalization
Deliver tailored product recommendations and offers in real time.
Omnichannel Integration
Create a seamless shopping experience across web, mobile, POS, and social platforms.
Secure & Flexible Payments
Support multiple gateways, digital wallets, and BNPL options for hassle-free checkout.
Scalable Cloud Architecture
Handle high traffic volumes and seasonal spikes without downtime.
Mobile Responsiveness
Customers should easily browse, select, and check out products from anywhere, at any time.
Seamless Integrations
Connect with CRM, ERP, logistics, and marketing automation systems.
Inventory Management
Gain real-time visibility into stock levels and optimize supply chain operations.
Order Management
Automate order processing, tracking, and fulfillment for faster delivery and happier customers.
Advanced Analytics Dashboard
Track customer behavior, sales performance, and emerging retail trends.
Retailers Can Enjoy Perks Like
Increase conversions by up to 30%
Boost customer retention by 25%
Reduce cart abandonment by 35%
Cut operational costs by 20%
Scale effortlessly during peak seasons
Improve demand forecasting
A Glimpse of Our Success Stories
Implementing 3D Commerce for Boosting Customer Engagement
A prominent retail and custom printing player wanted to boost their online customer engagement and streamline product customization. Fingent developed a 2D and 3D product configurator along with seamless integration with Shopify and Etsy.
Solution Highlights:
- Reduced textile printing errors
- Cost-effective product customization
- Easy integration with shopping sites
- Improved customer reach
- Reduced manufacturing cost
A Web-based Solution Enabling Smarter Locker Management
An established family locker business faced common delivery challenges, which led to missed deliveries and the hassle of rescheduling. Fingent developed a web-based platform for managing locker installations, managing parcel deliveries, and tracking shipments.
Solution Highlights:
- Reduces their manual internal workload of managing lockers by 50%.
- Simplifies locker installation and management from the customer side.
- Helped the client increase customer base by 43%.
Transforming Retail Data into Actionable Insights
Premium Retail, a leader in merchandising and field marketing services, needed a modern solution to manage massive data volumes and replace its outdated communication system. Fingent built a powerful application that transformed complex datasets into clear, visual insights for faster, smarter decision-making.
Solution Highlights:
- Interactive and customized charts and reports
- Real-time interactive feeds across departments
- Department-specific dashboards
- Data representation in various formats
Powering Sales Management with Replika Software
Replika Software provides retailers with a sales management suite to drive sales and monitor performance. To strengthen this platform, Fingent implemented a solution that tracks the customer’s digital journey across multiple touchpoints and delivers an augmented retail experience for both brands and sales teams.
Solution Highlights:
- Performance tracking across brands, stores, and individual salespeople
- Dashboards to monitor brand- and store-level sales in real time
- Purchase history reports for deeper customer insights
- Activity logs to track brand admin and salesperson activity
Hear from Our Clients
"Beyond their reasonable price structure and technical knowledge, their team is reliable and productive."
Technical Director, Click n Collect Pty Ltd
5.0
Project Summary
Fingent developed a full-scale software suite for an e-commerce locker company, delivering design, coding, and QA services that resulted in a powerful, end-to-end solution.
Latest Innovations in Smart eCommerce
Voice Commerce
Enable customers to shop using voice assistants like Alexa and Google Assistant for hands-free convenience.
AR/VR Shopping
Let shoppers virtually try on products or visualize items in their space before buying.
AI-Driven Chatbots
Provide 24/7 instant support, personalized recommendations, and guided shopping assistance.
Predictive Analytics
Anticipate customer needs and optimize inventory with data-backed demand forecasting.
Smart Checkouts
Power cashier-less checkouts, smart shelves, and in-store customer insights.
We Build Retail Software Solutions For Every Business Need
Omnichannel Retail Integration
Retail POS
Systems
Inventory, Supply Chain & Logistics Solutions
Retail ERP & CRM Systems
Retail Mobile
Apps
AI-Powered Chatbots & Virtual Assistants
AI
Solutions
In-Store Digital
Solutions
Personalized Digital Experience
Custom Marketplaces & Drop Shipping Platforms
Loyalty Program
Software
Discover the Right Solution for Your Retail Needs!
Fingent, Your Trusted Partner in Building Smart Retail Experiences
- 20+ Years of Expertise in Retail
- End-to-End Development and Support
- Innovation-First Approach
- Client-Centric Delivery
Frequently Asked Questions
How long does it take to build a smart eCommerce platform?
The timeline depends on the scope and complexity of your project. A basic platform with essential features can take weeks, while more advanced solutions with AI, integrations, and custom modules may take months. We use an agile approach to deliver core features quickly and continuously add enhancements.
What support and maintenance do you provide post-launch?
We provide ongoing support, including system monitoring, bug fixes, performance optimization, security updates, and feature enhancements. We provide a dedicated support team to ensure your platform runs smoothly.
Can it integrate with my existing ERP/CRM systems?
Yes. Our smart eCommerce platforms are designed to seamlessly integrate with existing ERP, CRM, POS, logistics, and marketing systems. This ensures you have a connected ecosystem and no disruption to current operations.
How do you ensure data security & compliance (PCI DSS, GDPR)?
We implement industry-standard security protocols, including PCI DSS compliance for payment security, GDPR compliance for data privacy, end-to-end encryption, and role-based access control. Regular audits and updates keep your platform safe against evolving threats.
Can the platform scale for seasonal demand spikes?
Absolutely. Our platforms are built on scalable cloud infrastructure that automatically adjusts to handle traffic surges during sales events or holiday seasons, ensuring zero downtime and smooth customer experiences.
Is the platform mobile-friendly and optimized for all devices?
Yes. Our smart eCommerce platforms are built with a mobile-first approach, ensuring seamless performance across smartphones, tablets, and desktops. Features like responsive design, fast load times, and app-like experiences guarantee a smooth shopping journey on any device.
