About Us
Award-Winning Custom Software Development Company
Fingent is an award-winning and ISO 27001:2013-certified custom software development company. We deliver strategic and innovative custom software services that solve the toughest business challenges. We have been in business for nearly two decades, delivered 700+ projects for clients across four continents, and have offices across the US, UAE, Australia, and India
Build or Buy?
Custom Software Development vs. Off-the-Shelf Software
What is custom software development?
Custom software development is the process of designing, developing, and deploying software that caters to a specific set of users, processes, and business requirements. Also known as bespoke software, it is focused on defined requirements and helps to achieve a competitive edge for your unique business needs.
What is off-the-shelf software?
Off-the-shelf software is ready-made software that can be readily rolled out for immediate use by a mass audience. It comes with well-rounded solutions and features to streamline business operations at a faster pace, and acts like a one-size-fits-all solution to a broad spectrum of common problems.
Instant availability | Business-specific features | Quick implementation | Scalable to business needs | Seamless integration | Support & maintenance | Long term cost-efficiency | Enhanced security | Low upfront cost | Competitive advantage | |
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Off-the-shelf Software | ![]() |
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Custom Software | Off-the-shelf Software | |
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Instant availability | ![]() |
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Business-specific features | ![]() |
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Quick implementation | ![]() |
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Scalable to business needs | ![]() |
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Seamless integration | ![]() |
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Support & maintenance | ![]() |
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Long term cost-efficiency | ![]() |
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Enhanced security | ![]() |
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Low upfront cost | ![]() |
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Competitive advantage | ![]() |
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Custom Software vs Off-the-Shelf
Custom Software
Pros
- Features are tailored to your exact needs
- Fully compatible with your business ecosystem
- Easily adaptable and scalable as your business grows
- IP ownership and part of your organization asset
- Enhanced security
- Gives you a distinct edge over competitors
- Use of AI-based programming
- Ability to adapt latest technology
Cons
- Longer development time
- Initial upfront cost can be high
- Solely dependent on the custom software provider
- Dependability on the provider
Off-the-Shelf
Pros
- Readily available
- Quick and easy to deploy
- Lower upfront costs
- Trial or demo of the software is available
- Regular upgrades in terms of features
Cons
- Incurs licencing and subscription fees in the long run
- May not be compatible with your systems or third-party
- Limited scope for customization and integration
- Rigid and difficult to modify as your business expands
- Same software is available to all your competitors
Making a decision
Choosing Between Custom Software Development & Off-the-Shelf Software
Custom Software Development
- You need a software personalized to your company's exact needs.
- You want to easily integrate new software with your existing systems.
- You want to save costs in the long run with a long-term focus.
- You want to attain a competitive advantage.
- You are dealing and working with sensitive data.
Off-the-Shelf Software
- You need a working software right away.
- You have limited budget constraints.
- You are a start-up organization and have no immediate plans to scale.
- You are looking for a generalized software solution.
- You don’t need software to integrate with your existing systems.
Estimating the Spend
Cost of Building the Software
Making the decision between custom software development or off-the-shelf software can be a daunting task, but it’s important to consider the cost-effectiveness of each option.
Off-the-Shelf Software is a quick and affordable solution.
- Upfront cost is low, but has hidden costs that adds up in the long run
- Packed with a wide range of features but may not merely meet all your needs
- Updates and support to keep your software up-to-date
Custom Software Development is tailored, but cost-effective in the long run.
- Personalized to your company’s exact needs, unlike off-the-shelf software
- Flexible and scalable in design and functionality ensuring your software works exactly you want it to
- Potential for long-term cost savings as your business grows and evolves
The cost-effectiveness of each option will depend on your specific business requirements and goals. However, investing in a custom software solution will provide you a unique competitive advantage that will unlock bigger opportunities.
Successful software cost estimation requires expertise and an understanding of industrial factors.
Building Custom Software
Moving to Custom Software Development
Switching to custom software doesn’t have to mean breaking down your existing system and starting from scratch. This can be done through a phased implementation approach, where the new software is integrated incrementally into the existing system. This approach minimizes the risk of disruption and allows for a smooth transition to the new software.
Working with an experienced software development partner can help ensure a smooth transition to custom software and enjoy the many advantages of custom software for their business. The right experts can also provide guidance on the best practices and tools for seamless integration. A well-defined software development process starts with a consultation and analyzing the underlying business ecosystem. Experts suggest that following a structured and well-defined process enables to deliver high-quality software that meets the business requirements and provides long-term value.
Fingent’s approach
Custom Software Development Process
A well-defined software development process starts with consultation and analyzing the underlying business ecosystem. First, understanding the business needs and defining the project scope, goals, and timeline. Gather all the details about what the software must do and document it. Next, create a visual representation of the software and build a working prototype to see and feel the software before it’s fully built.
Followed by development, testing, and deploying the software. Once complete, the software must be administered with ongoing support, bug fixes, and upgrades to ensure the software continues to meet business needs.
According to Fingent, following a structured and well-defined process enables to deliver high-quality software that meets the business requirements and provides long-term value.

Free consultations

Ideation

Strategy

Design

Development

Testing

Maintenance
Ensuring Reliability
Software Maintenance and Support
However well designed, every software requires periodic maintenance and support services- from fixing the bugs and errors to improving its features and functionality. There are different types of software maintenance performed for various reasons and purposes- corrective, preventive, and adaptive maintenance and support. A software may have to undergo one or more types of maintenance throughout the software maintenance life cycle. A reliable software development partner ensures that the following activities are performed in a timely manner.

Application Re-engineering

Bugs and Flaws Tracking

Application Migration

Performance Monitoring
Choosing Your Partner
Finding the Right Custom Software Development Company
- Identify your business needs, evaluate the problems, and analyze the solution.
- Gather information about the company’s technical skills and expertise.
- Perform a company background check on social media and customer review portals.
- Determine whether the cost of the project falls within your budget.
- Ensure the quality of support services after deployment.
It is always better to know more about your software development partner before getting into the business.
About Us
Award-Winning Custom Software Development Company
Fingent is a globally recognized, award-winning custom software development company with ISO 27001:2013 certification. With nearly two decades of experience, we specialize in delivering strategic and innovative custom software services that effectively address the most complex business challenges. Our extensive track record includes completing over 700 projects for clients across four continents. With offices located in the US, UAE, Australia, and India, we provide seamless support and cater to a diverse global clientele.









Fingent Ranked as Top Software Developer
Don’t take our word for it. Take a glimpse of our few customer reviews featured on Clutch.
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Service Portfolio
Comprehensive Custom Software Development Services for Enterprises
Custom Application Development
Develop scalable and flexible software applications that are secure and compatible with legacy systems. With strong expertise and presence across different verticals, we deliver solutions that maximize your business productivity.
Custom Web Development
Full-cycle customized web application development services that engage and convert your audience. We listen to your requirements and join forces to deliver the latest innovative ideas to give your customers added value and differentiation in a competitive market.
Enterprise Application Development
Next-generation and innovative enterprise applications on the web, mobile, and desktop to optimize critical business processes and functions. We efficiently transform your business with seamless integration and modernizing monolithic architecture.
Mobile Development
Craft top-notch mobile experiences for both native as well as cross-platform mobile applications. We employ a robust development process to create powerful mobile applications that meet the changing market needs, improve customer satisfaction, and boost conversions.
Cloud Development
Help organizations migrate from legacy systems through cloud transformation by deploying on public, private, or hybrid cloud platforms. We analyze the current environment and en route the safest path to the cloud journey without bringing significant hindrances to the existing system.
Legacy Modernization
Transform your legacy systems into more agile and efficient through deep automation, machine learning solutions, and cloud transformation. Our legacy modernization approach uses the best practices to renew your existing applications to help you get maximum value and long-term business productivity.
SaaS Development
Provides end-to-end SaaS development services from design, prototyping, and development to support and maintenance. With our strong product development experience, we build innovative and reliable products that will delight your customers, enlighten your team, and help your business scale.
Advanced Tech Expertise
Custom Software Development Services Using Advanced Technologies

Artificial Intelligence (AI)

Augmented Reality (AR)

Virtual Reality (VR)

RPA

IoT

Data Analytics
Industry Expertise
Custom Software Development Services for Various Industries
Every industry's needs and challenges differ. Unlock the benefits for your business with tailored custom solutions.
Success Stories
Our Featured Custom Software Development Project
Johnson & Johnson
Fingent created a customized project management solution for the American giant Johnson & Johnson to streamline their existing system with improved team communication, identify project requirements, and escalate issues.
Outcomes:
- 55% gain in overall productivity.
- Slashed half of the technology expenses.
- Real-time intelligence for better decision-making.
- Streamlined management of projects and tasks.

Our Featured Custom Software Development Project
Ambit: AI Machine Learning ProgramAmbit, an AI machine learning program developed by Fingent, simplifies the time-consuming steps involved in the processing of compensation claims for workers.
RentmojiFingent developed a robust, single-source property management solution for Rentmoji that streamlined all processes in the property management lifecycle.
Trade Alliance Group (TAG)Fingent formulated a smart product ordering system that streamlined TAG’s internal processes and facilitated the seamless handling of larger volumes of transactions.
We have more captivating stories packed with valuable insights that can fuel your business.
Fingent Assurances
Empowering Excellence With Our Traits in Custom Software Development

Open and transparent communication

Optimized project management

Scalable, flexible, and secure architecture

Extremely skilled techno-functional professionals

Value addition through innovation

Quality assurance and testing

Demand and change management methodologies

Agile methodology framework
Fingent’s Approach
Meeting Business Needs: Proven Approach from a Custom Software Development Company
We have well-versed and experienced professionals who cover every aspect of the custom software development process to ensure customer satisfaction and efficiency. Our impeccable workflow and best practices foster structured software development and reduce the cost of business operations.
“We don’t just simply initiate your project. We step into your shoes and do a detailed analysis of your business landscape to give you the most purposeful solution.”

Dileep Jacob
Senior VP - Global Operations

Free consultations
Connect with our solution engineer to share your requirement.

Ideation
Brainstorm and work closely with you to craft a collaborative software development plan.

Strategy
Develop a unique strategy by defining the overall system architecture and technology stack.

Design
Create an actionable prototype that provides a concrete picture of how your software will look and function.

Development
Create an actionable prototype that provides a concrete picture of how your software will look and function.

Testing
Evaluate the quality of the software at every stage of development, detecting defects, reporting, and re-testing.

Maintenance
Provide after-release support and maintenance by optimizing performance, improving functionality, and bug fixes, if any.
Ready to tackle your requirements or challenges head-on?
Insights
More Insights on Custom Software Development
Custom Accounting Software Development: Understand The Steps, Costs, and Benefits
Custom accounting software is a tailor-made software program designed to address your business-specific accounting needs, such as cash flow tracking, tax calculation, internal auditing, financial transactions, invoicing, reconciliation, business analysis, reporting, and more.
Warehouse Management System: Business Applications & Case Studies
A warehouse management system is a must-have for any business that wants to expand their e-commerce footprint and address their omni-channel fulfillment requisites. For several years, warehouse management systems have been in the spotlight, enjoying a higher adoption rate across multiple industries.
Custom Healthcare Software Development: Why Is It Better To Outsource It?
With the ongoing COVID-19 pandemic, the healthcare industry is spiraling at an unexpected speed and is continuously inventing healthcare solutions to drive streamlined operations. Medical organizations are now largely depending on custom healthcare software solutions to maintain medical history
How custom software development helps manufacturing industry
When Fingent started operations nearly two decades ago, we had the vision of helping organizations solve business challenges using technology. As we have helped numerous clients in the manufacturing as well as other industries, we have seen one thing – there isn’t a one-solution-fits-all software in the world that fits the needs of every organization.FAQ
Frequently Asked Questions
Customized software saves your IT expenditure by offering subscription-based pricing and reduces your maintenance costs. Custom application development enhances your operational efficiency, saves your labor and training costs, and offers you the ability to scale with the market needs. A property management portal/application that allows field agents/ brokers to coordinate between buyers and sellers is an example of customized software in real estate.
An example of customized software in the healthcare sector will be an Appointment Management System that enables clinics or hospitals to track patient appointments.
A number of factors weigh into this decision including scalability, existing platforms, client’s existing infrastructure, data types, and so on. Primarily, the decision should be based on your specific business needs and set of features expected out of the application.
For instance, Microsoft .NET is a highly versatile framework that can be used for nearly every solution, while certain demands can be better executed using a PHP/MySQL stack or a specific similar technology. Fingent’s Development Team is well-versed in nearly all available development technologies and applies the appropriate technology to the appropriate solution.
It’s tough to estimate the exact development cost of custom software because every piece of software is tailor-made and unique. No two custom-built applications are the same. Hence, sharing an approximation of general costs without understanding the project’s specific requirements is difficult.
There are numerous aspects that contribute to the costs of custom software development which include the size of the software (the number of pages/ screens), the complexity of the software, design specifications, integration with other systems, migration of existing data, usage patterns, and so on.
In certain cases, it is possible to do so. Fingent’s software architects will guide you by analyzing the needs, scalability, and supportability of your older app and offer you the appropriate recommendations. Integrating your existing application to a newer application is also dependent upon the level of access that we have to your older app’s fundamental functions or if an API is made available by the app. (API or Application Programming Interface is a built-in feature that allows external connection to an app’s data).