Unify Every Retail Touchpoint With Omnichannel Integration
Connect online and offline channels to deliver consistent, personalized shopping journeys across every touchpoint.
Trusted by Global Leaders for Over Two Decades
“73% of customers use multiple channels before making a purchase.”
Modern customers move fluidly between online and offline - from browsing on mobile to purchasing in-store. Omnichannel integration ensures retailers stay connected at every stage of their purchase journey.
- Unified customer view across all channels
- Seamless transitions between online and offline shopping
- Real-time data synchronization for inventory, pricing, and promotions
- Personalized experiences, no matter where customers shop
Key Integration Capabilities
eCommerce Integration
Connect Shopify, Magento, WooCommerce, or custom stores to backend systems.
POS Integration
Sync in-store POS with online platforms for unified sales and customer data.
ERP Integration
Streamline supply chain, inventory, and financials by integrating ERP systems.
CRM Integration
Get a 360° view of customers with connected CRM for targeted engagement.
Inventory Integration
Real-time stock visibility across warehouses, stores, and online.
Order Management Integration
Centralize order processing from multiple channels.
Marketplace Integration
Connect Amazon, eBay, Walmart, and more for expanded reach.
Payments & Wallet Integration
Provide flexible payment options across all touchpoints.
Analytics Integration
Unified dashboards combining sales, customer behavior, and operations.
A Glimpse of Our Success Stories
Implementing 3D Commerce for Boosting Customer Engagement
A prominent retail and custom printing player wanted to boost their online customer engagement and streamline product customization. Fingent developed a 2D and 3D product configurator along with seamless integration with Shopify and Etsy.
Solution Highlights:
- Reduced textile printing errors
- Cost-effective product customization
- Easy integration with shopping sites
- Improved customer reach
- Reduced manufacturing cost
A Web-based Solution Enabling Smarter Locker Management
An established family locker business faced common delivery challenges, which led to missed deliveries and the hassle of rescheduling. Fingent developed a web-based platform for managing locker installations, managing parcel deliveries, and tracking shipments.
Solution Highlights:
- Reduces their manual internal workload of managing lockers by 50%.
- Simplifies locker installation and management from the customer side.
- Helped the client increase customer base by 43%.
Transforming Retail Data into Actionable Insights
Premium Retail, a leader in merchandising and field marketing services, needed a modern solution to manage massive data volumes and replace its outdated communication system. Fingent built a powerful application that transformed complex datasets into clear, visual insights for faster, smarter decision-making.
Solution Highlights:
- Interactive and customized charts and reports
- Real-time interactive feeds across departments
- Department-specific dashboards
- Data representation in various formats
Powering Sales Management with Replika Software
Replika Software provides retailers with a sales management suite to drive sales and monitor performance. To strengthen this platform, Fingent implemented a solution that tracks the customer’s digital journey across multiple touchpoints and delivers an augmented retail experience for both brands and sales teams.
Solution Highlights:
- Performance tracking across brands, stores, and individual salespeople
- Dashboards to monitor brand- and store-level sales in real time
- Purchase history reports for deeper customer insights
- Activity logs to track brand admin and salesperson activity
Hear from Our Clients
"Beyond their reasonable price structure and technical knowledge, their team is reliable and productive."
Technical Director, Click n Collect Pty Ltd
5.0
Project Summary
Fingent developed a full-scale software suite for an e-commerce locker company, delivering design, coding, and QA services that resulted in a powerful, end-to-end solution.
We Build Retail Software Solutions For Every Business Need
Smart eCommerce Platforms
Retail POS
Systems
Inventory, Supply Chain & Logistics Solutions
Retail ERP & CRM Systems
Retail Mobile
Apps
AI-Powered Chatbots & Virtual Assistants
AI
Solutions
In-Store Digital
Solutions
Personalized Digital Experience
Custom Marketplaces & Drop Shipping Platforms
Loyalty Program
Software
Discover the Right Solution for Your Retail Needs!
Fingent, Your Trusted Partner in Building Smart Retail Experiences
- 20+ Years of Expertise in Retail
- End-to-End Development and Support
- Innovation-First Approach
- Client-Centric Delivery
Frequently Asked Questions
Which retail systems can you integrate?
We integrate a wide range of systems, including eCommerce platforms (Shopify, Magento, WooCommerce, custom stores), POS systems, ERP solutions, CRM tools, loyalty platforms, marketplaces (Amazon, eBay, Walmart), and payment gateways. Our goal is to create a seamless ecosystem that connects all your customer touchpoints.
Will my current operations be disrupted during integration?
No. We follow a phased integration approach to ensure minimal disruption. Core functions remain operational while we connect systems in the background, with full testing before going live.
How secure are the integrations?
Security is a top priority. We implement industry-standard encryption, secure APIs, PCI DSS compliance for payments, GDPR compliance for customer data, and regular audits to keep your systems protected.
Can you support global multi-store operations?
Yes. Our solutions are built to scale for multi-store, multi-region, and multi-currency operations, ensuring consistent customer experiences worldwide.
How long does an integration project take?
Timelines depend on the complexity of your systems. Most projects range from 3-6 months, with faster delivery for straightforward integrations and phased rollouts for larger retailers.
What support do you provide after integration?
We provide ongoing support and maintenance, including monitoring, performance optimization, feature upgrades, and troubleshooting. Our dedicated team ensures your integrations continue to run smoothly as your business evolves.
