AI Solutions for Smart Retail Experiences
Stay ahead of the competition with AI-driven insights, personalized shopping, and smarter operations designed specifically for retail businesses.
Trusted by Global Leaders for Over Two Decades
“70% of retailers say AI is essential for future growth.”
Artificial Intelligence is transforming the retail sector by helping businesses understand customers, optimize operations, and create personalized shopping experiences at scale. From predicting demand to automating customer interactions, AI retail solutions deliver measurable growth and efficiency.
- Predict consumer trends with AI-powered analytics.
- Personalize customer experiences in-store and online.
- Automate repetitive tasks to reduce costs.
- Enhance inventory management and reduce stock-outs.
- Improve decision-making with real-time insights.
Our AI-Powered Retail Solutions
Conversational AI Bots
Deliver 24/7 personalized customer support and engagement.
Virtual Try-Ons & AR Experiences
Let customers visualize products before buying, boosting confidence and reducing returns.
Intelligent Visual Search
Enable shoppers to find products using images instead of text.
Voice-Enabled Shopping
Offer hands-free shopping experiences with AI-powered voice search.
AI-Powered Loyalty Programs
Drive repeat purchases with personalized rewards and predictive engagement.
Demand Forecasting & Inventory Optimization
Predict customer demand and reduce stock-outs or overstocks.
Personalized Product Recommendations
Increase conversions with tailored suggestions based on customer behavior.
AI-Powered Visual Recognition
Automate shelf management, checkout, and in-store analytics.
Dynamic Pricing Engines
Adjust prices in real-time to maximize revenue and competitiveness.
Agentic AI: The Future of Retail
Agentic AI goes beyond automation - it creates autonomous, decision-making retail agents that continuously learn, adapt, and optimize operations. Retailers gain not just smarter tools but self-directed AI “agents” that collaborate with staff and systems to maximize efficiency and customer satisfaction.
Autonomous Customer Service Agents
Handle inquiries, resolve issues, and upsell without human intervention.
Smart Inventory Managers
Monitor stock levels, predict shortages, and trigger reordering in real-time.
Adaptive Merchandising Agents
Dynamically adjust product placement and recommendations based on live shopper behavior.
AI-Powered Pricing Agents
React instantly to market demand, competitor pricing, and seasonal trends.
Proactive Fraud & Risk Detection
Continuously scan transactions for anomalies and act before risks escalate.
Operational Efficiency Agents
Automate routine back-office tasks, freeing staff to focus on customer experience.
A Glimpse of Our Success Stories
Implementing 3D Commerce for Boosting Customer Engagement
A prominent retail and custom printing player wanted to boost their online customer engagement and streamline product customization. Fingent developed a 2D and 3D product configurator along with seamless integration with Shopify and Etsy.
Solution Highlights:
- Reduced textile printing errors
- Cost-effective product customization
- Easy integration with shopping sites
- Improved customer reach
- Reduced manufacturing cost
A Web-based Solution Enabling Smarter Locker Management
An established family locker business faced common delivery challenges, which led to missed deliveries and the hassle of rescheduling. Fingent developed a web-based platform for managing locker installations, managing parcel deliveries, and tracking shipments.
Solution Highlights:
- Reduces their manual internal workload of managing lockers by 50%.
- Simplifies locker installation and management from the customer side.
- Helped the client increase customer base by 43%.
Transforming Retail Data into Actionable Insights
Premium Retail, a leader in merchandising and field marketing services, needed a modern solution to manage massive data volumes and replace its outdated communication system. Fingent built a powerful application that transformed complex datasets into clear, visual insights for faster, smarter decision-making.
Solution Highlights:
- Interactive and customized charts and reports
- Real-time interactive feeds across departments
- Department-specific dashboards
- Data representation in various formats
Powering Sales Management with Replika Software
Replika Software provides retailers with a sales management suite to drive sales and monitor performance. To strengthen this platform, Fingent implemented a solution that tracks the customer’s digital journey across multiple touchpoints and delivers an augmented retail experience for both brands and sales teams.
Solution Highlights:
- Performance tracking across brands, stores, and individual salespeople
- Dashboards to monitor brand- and store-level sales in real time
- Purchase history reports for deeper customer insights
- Activity logs to track brand admin and salesperson activity
Hear from Our Clients
"Beyond their reasonable price structure and technical knowledge, their team is reliable and productive."
Technical Director, Click n Collect Pty Ltd
5.0
Project Summary
Fingent developed a full-scale software suite for an e-commerce locker company, delivering design, coding, and QA services that resulted in a powerful, end-to-end solution.
More Retail Solutions We Offer
Smart eCommerce Platforms
Omnichannel Retail Integration
Retail POS
Systems
Inventory, Supply Chain & Logistics Solutions
Retail ERP & CRM Systems
Retail Mobile
Apps
AI-Powered Chatbots & Virtual Assistants
In-Store Digital
Solutions
Personalized Digital Experience
Custom Marketplaces & Drop Shipping Platforms
Retail Loyalty & Customer Engagement Platforms
Discover the Right Solution for Your Retail Needs!
Fingent, Your Trusted Partner in Building Smart Retail Experiences
- 20+ Years of Expertise in Retail
- End-to-End Development and Support
- Innovation-First Approach
- Client-Centric Delivery
Frequently Asked Questions
How can AI improve my retail sales?
AI identifies customer preferences, predicts buying patterns, and provides tailored product recommendations, leading to increased conversions and sales.
Is AI only for large retailers?
No, AI solutions are scalable and cost-effective. Small and mid-sized retailers can benefit from chatbots, analytics, and automation just as much as large enterprises.
How quickly can AI solutions be implemented?
Implementation timelines vary, but many retail AI solutions like chatbots and recommendation engines can be deployed within weeks.
Will AI replace my staff?
AI is designed to support, not replace, retail staff. It automates repetitive tasks so employees can focus on delivering great customer service.
How secure is AI for retail businesses?
AI solutions follow strict compliance and data protection standards, ensuring customer and business data is safe.
What’s the ROI of AI in retail?
Retailers typically see ROI in the form of increased sales, reduced operational costs, improved inventory efficiency, and stronger customer loyalty.
