Build a Smarter Hotel Property Management System That Elevates Every Guest Stay
Running your hotel operations requires more than off-the-shelf software. Fingent helps you build a custom hotel property management system that unifies your reservations, front-desk workflows, housekeeping tasks, guest engagement, and revenue operations.
Trusted by 800+ Clients, Driven by Excellence for Two Decades
Beyond the Booking: Client Success Stories
That Fingent Scripted for the Travel Industry
Streamlining Private Jet Charter Operations with a Customized Integrated Solution
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Custom Web & Mobile App for Working Professionals & Hospitality Entrepreneurs
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Custom Mobile App Developed for Travelers
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"Fingent’s flexibility and great communication stand out."
Fingent delivered a functional platform that has streamlined internal processes by consolidating all the different activities. They understood the business need and translated that into a great product. In addition to being very adaptable, the team is also organized and keeps detailed documentation.
Co-Owner, Relocation & Utilities Company
Key Features of Fingent’s Hotel Property Management System
Centralized reservation software
Manage every booking, guest detail, and room update from one unified dashboard, reducing errors, saving time, and ensuring every reservation is handled flawlessly.
Front -Desk Operations Automation
Streamline check-ins and check-outs, automate room assignments based on booking type, and execute guest authentication with automated workflows.
Restaurant Module
Run your restaurant operations and manage F&B inventory effortlessly with an integrated restaurant module meant for billing and operations management.
Housekeeping Module
Assign room cleaning tasks, track real-time clearing status, and maintain brand housekeeping standards with a dedicated housekeeping module
Maintenance Module
Create, assign, and monitor work orders related to scheduled maintenance tasks and ad hoc requirements on a dedicated maintenance module.
Inventory Management
Set min-max levels, reorder levels, and maintain a steady pulse of inventory movement and stock-in-hand with a dedicated inventory module.
Channel Manager Integration
Sync rates and reservations across major OTAs, booking platforms in real-time to avoid double bookings and to improve visibility.
Revenue & Rate Management
Maximize room revenue with dynamic rate adjustments, occupancy forecasts, and demand signals engineered to maximize RevPAR.
Multi-Property Management
Automate and streamline Manage multiple hotels forming part of a bigger chain from a single platform with standardized processes, unified reporting, and consolidated finances.
Guest Experience & CRM Module
Capture guest preferences, maintain individual guest profiles, track stay history, and much more to drive loyalty.
Reporting & Analytics Suite
Monitor all key metrics like occupancy, revenue, F&B revenue, housekeeping, and maintenance revenue with real-time insights.
Develop Custom Hotel Property Management System That Unifies Every Moving Part of Your Hotel Operations
Fingent will enable you to upgrade your operations with custom-built PMS solutions that do more than manage rooms. Our custom-built software will help you orchestrate your entire hospitality workflow. When your PMS works exactly the way your hotel does, efficiency soars, staff feel empowered, and guests never forget their stay.
Fingent brings to the table development experience spanning two decades. We have deep expertise ina ll mainstream and emerging technologies making us a frontrunner in providing travel-related software solutions. Whether you need multi-property control, dynamic rate automation, CRM personalization, mobile front-desk tools, or integrations with your existing tech stack, we build it—custom, intuitive, and future-ready.
Tailored to your operations
Unified guest journey
Increased occupancy rate
Increased staff productivity
Data-Driven Decisions
Unified hotel operations
AI-driven Innovations for Hotel Property Management System Development
Predictive Occupancy Forecasting
Get accurate forecasts about occupancy spikes, low seasons, and expected cancellations with AI models that scour real-time and historical data.
Automated Rate Parity Monitoring
Prevent pricing discrepancies that could lead to revenue leakage. AI scans every OTA for pricing mismatches and corrects them instantly to protect your rate integrity.
Demand Signal Detection
Leverage demand surges through proactive demand signals based on local events, weather shifts, tourist seasons, flight schedules, travel trends, etc.
Dynamic Pricing Engines
Maximize revenue by adjusting room rates in real-time with AI models that respond to market demand, competitor moves, booking behavior.
AI voice assistants and chatbots
Provide round-the-clock customer support with AI-powered voice assistants and chatbots that can work 24/7/365 without any breaks or holidays.
Personalized Offer Recommendations
Unlock higher guest spending. By identifying guest preferences and behavior patterns to recommend tailored upgrades, packages, and loyalty perks that convert.
Explore how our experts can turn your innovative ideas into reality
We craft travel software solutions for all types of travel businesses
Travel Agencies
From managing real-time bookings to automated workflows, Fingent helps travel agencies deliver personalized travel experiences to customers.
Hotels & Resorts
Fingent enables hotels and resorts to optimize their routine operations, enhance guest service, and build lasting guest loyalty.
Tour Operators
Bring every journey to life with custom tour management platforms that handle everything, including itineraries, pricing, and customer communication.
Transportation & Rentals
Fingent develops robust fleet, rental and management systems that optimize routes, enhance visibility, and elevate customer convenience from pickup to drop-off.
More tailored solutions for your Travel business
Fingent offers a comprehensive suite of travel software solutions. Our travel software will help you streamline operations, deliver customized traveler experiences, and maximize booking revenue. As your technology partner, we will help you handpick the right tech stack and build travel solutions that will grow your business.
Price comparison engines
Travel booking app
Booking management software
Hotel booking software
OTA integrations
Concierge services
Contactless hospitality management
Virtual agents
Chartered flight management
Financial management for hotels
Dynamic packages
Travel booking engines
GDS API integration
Your Trusted Software Development Company
Helping Businesses Since 2003
Fingent specializes in creating solutions that address the business needs of a client that cannot be satisfied by regular off-the-shelf software. These needs are often driven by the services offered by clients, which uniquely position them in the market and allow them to stand apart from and ahead of their competition.
Employing the latest technologies and unique approaches, we provide state-of-the-art user experiences and solutions for clients who specialize in serving a wide range of real estate markets.
Latest Technology & Agile Approach
Round-the-clock Support
Robust Security Measures
Quality Assurance
Real Estate Compliance
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Frequently Asked Questions
How do you ensure data security and compliance (e.g., GDPR, PCI DSS)?
A Hotel Property Management System is a software platform that manages reservations, front-desk operations, housekeeping, billing, guest profiles, and reporting for hotels and hospitality businesses.
What integrations does a Hotel Property Management System need?
Essential integrations include OTAs, channel managers, booking engines, POS systems, accounting software, payment gateways, CRM, and revenue management systems.
Can a custom PMS support multi-property management?
Yes. A custom PMS can be built to manage multiple hotel locations, centralize reporting, maintain brand-wide policies, and streamline corporate-level oversight.
How do you ensure data security and compliance (e.g., GDPR, PCI DSS)?
At Fingent, we take data protection and regulation compliance as high priorities with zero compromise. We build systems that have robust encryption, secure authentication, and access control measures. We ensure full compliance with global data privacy and safety regulations like GDPR, PCI DSS, and other emerging protocols.
How long does the travel CRM software development process take?
At Fingent, we take data protection and regulation compliance as high priorities with zero compromise. We build systems that have robust encryption, secure authentication, and access control measures. We ensure full compliance with global data privacy and safety regulations like GDPR, PCI DSS, and other emerging protocols.
Why should we choose Fingent for travel CRM development?
Fingent brings over two decades of experience in crafting custom software solutions that drive business growth. Our consultative approach, deep industry knowledge, and commitment to innovation make us a trusted partner for travel companies worldwide. We don’t just build software. We build solutions that move your business forward.
Why do need hotels need a property management system (PMS)?
Hotels need a PMS for a variety of reasons, the most important being:
- To streamline daily property management operations
- Maintain accurate records across front office, restaurant, housekeeping, maintenance, etc.
- Deliver a memorable guest experience
- Maintain rate parity across channels
- Maximize revenue by preventing revenue leakage
How does a PMS help increase hotel revenue?
A PMS increases revenue through dynamic pricing, improved occupancy forecasting, enhanced guest personalization, reduced operational errors, and higher staff efficiency.
Is a custom PMS better than off-the-shelf software?
Yes. A custom PMS offers full control over features, workflows, integrations, security, scalability, and user experience, unlike generic solutions with rigid limitations.
What emerging technologies (e.g., AI, ML) do you incorporate into travel solutions?
Fingent actively adopts and implements Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), Robotic Process Automation (RPA), and Augmented/Virtual Reality (AR/VR) to deliver smart, connected, personalized travel experiences.
How much does travel CRM software development cost?
Custom travel CRM software development is based on several factors, like the project’s scope, features, integrations, and technology stack used. To help evaluate the budget better, Fingent offers flexible engagement models suitable for various budgets ranging from MVP development to enterprise-grade platforms. After understanding your requirements, we’ll provide a transparent, no-obligation quote.
Can existing customer data be migrated into a new travel CRM?
Absolutely. It is always possible to migrate the current customer data into a new travel CRM. Fingent has the expertise to move your existing customer data without any data loss to a newly developed CRM software.
