Established in 1977 by Joseph N. D’Amico, Security Service Northwest has been meeting the security needs of Pacific Northwest. SSNW’s round-the-clock monitoring facility ensures complete and total security services for residential and commercial customers. Their services include Site Security, Residential/Commercial Patrol, Event Security, Maritime Security, and a host of other security services. However, SSNW felt they were lagging behind in the digital race, and wanted to create specific tools that would help improve their digital presence in the security services business. They wanted to create an app that could help the US citizens.
Fingent’s Solution
Fingent helped SSNW build a system, including a mobile application, to alert users instantly on various threats, such as shooting or terrorism. The system gathers data from various trusted sources and analyzes threat levels. Further, the mobile app communicates this information to people notifying them of imminent dangers. The application also helps users in danger by informing them of the steps they should take for the reported incidents.
How we helped our client
Send alerts related to security incidents to users based on their location and act as a warning system
Warn the users of possible threats in an area by creating threat zones
Send alerts to users warning the presence of offenders nearby
Provide an online marketplace for users to buy security-related products and vendors to market their products
Provide the locations of nearby police stations, hospitals, and fire departments
Users can report incidents which are then used to alert others after a verification process
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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The client wanted a mobile application that could help them identify leads in need of houses for lease. The solution was expected to help them follow-up with clients promptly, ensuring their comfort in the new space.
Challenges
Huge number of leads, diverse set of functions across different properties, peak season management, overlapping schedules, key exchange overheads, and other property management hurdles hindered their work.
Results
Fingent developed a “Self-Showing App” that uses IoT for connecting clients to rental properties through Lockbox, a point central device for keyless access, which requires minimal hardware investment.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Camp Mohawk wanted to radically improve their camping experience, streamline camp management, and enable real-time communication between the parents of campers and staff.
Challenges
Without a camp management solution on board, Camp Mohawk was unable to keep track of their activities and failed at creating an engaging experience for every registered camper.
Results
Fingent came up with Mohawk 360, an integrated camp management platform with role-based features and provisions to streamline and manage the end-to-end activities of camping.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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The customer approached Fingent to create an enterprise mobility solution to transform their business by increasing productivity and overall efficiency.
Challenges
Limiting the employees’ working options to desktops affected their productivity. Without a proper restructuring of their existing process, SCI could not achieve the efficiency that they aimed for.
Results
The application simplified the driver registration process for SCI, which enabled them to expand their user base and obtain a 20% increase in driver registration on their portal.
“After a rigorous quality assurance process, Fingent delivered several functional versions of the app within schedule. The team was responsive throughout the development process, and won praise for their adaptive scheduling, clear communication, and quick turnaround times.”
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The customer needed an efficient, automated, and transparent ticket management solution for their internal use.
Challenges
Lack of a systematic process for overall ticket management including the tickets raised and distributed within the team.
Results
PwC gained an 80% increase in productivity and 67% faster ticket resolution rate through the smart ticketing system.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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The customer required a tightly integrated property lifecycle management solution that can streamline and organize their workflow, systematize their functions, and reduce their complexities.
Challenges
The customer used to follow complex internal processes. Highly fragmented functions, traditional business proceedings and systems were obstructing the growth of the enterprise.
Results
Honey Badger eased the asset management challenges of the customer resulting in increased productivity, growth, and streamlined management of investment property portfolio.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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The Salvation Army wanted to utilize modern-day technologies and facilities to unify and improve their teaching methods and make their teaching process more efficient and transparent for the students, teachers, and management.
Challenges
Organizing classes in a unified manner for students across different territories, getting region-wise reports on the status and performances, and forming a consolidated teaching system.
Results
We created a mobile application and a web backend to support the application that carefully organized and managed the teaching curriculum for all students across the different territories.
“We had a very complex thing that we had to break down, and they made it very easy.
Exceptional customer service and an appropriate communication style
made a reasonably complex project much more manageable.”
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Microsoft .NET, AngularJS, ASP.NET MVC, Entity Framework, RESTful API, IIS8, Android, iOS
Requirement
Our client who owns a leading property management firm wanted to create a single platform that centralizes all aspects of the property management lifecycle.
Challenges
A highly fragmented and unconnected industry could not help the customer acquire their anticipated ROI. The use of inefficient communication systems added to the prevalent inefficiencies.
Results
Streamlined all processes in the property management lifecycle under one hood named Rentmoji. The product suite comes with a collection of mobile apps that addresses field service functions.
“Fingent’s resources are highly experienced, professional, and responsive.
They suggest ways to streamline
production and can work at a fast pace, making them an ideal partner for startups. ”
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The customer wanted to engage the audience better, making video watching a more interactive experience. They required an app that provides interactive second-screen experience to
video content viewers.
Challenges
The challenge was to connect people watching a news story or documentary on television with related, additional content, through a second screen app on their smartphones.
Results
Fingent solved the technical hurdles of creating a synchronized second screen app that delivers an engaging experience in line with the story, allowing the second screen to display content in sync with the video on the primary screen.
“I have been very pleased with Fingent Corporation’s user experience and design capabilities.
Reviews from engineers testify that their code was consistently solid and comprehensively documented. ”
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