Project Category: Case Study
Enabling A Smarter Digital Workplace
Challenges:
Disconnected workplace, limiting the ability to operate efficiently with smooth collaboration and communication
Industry
Telecommunications
Solutions:
Bitrix 24, SharePoint 2016, Atlassian
Results:
Considering the long-term IT roadmap, cost/budget constraints, employee competence, and the timeline for deployment, Fingent suggested 3 possible solutions: Bitrix 24, SharePoint 2016, Atlassian. Each of these solutions is projected to increase employee communication by over 30%.
Locations:
Japan
About the Client
Sony Mobile Communications Inc. is a multinational telecommunications company and an iconic smartphone brand that pioneered innovation in the 2000s. With research and development facilities across borders, the company consistently strived to break new ground in the telecommunications sector.
However, Sony's extensive and globally distributed workforce challenged the company to execute a well-connected work culture. The company was determined to end a siloed and disconnected workplace environment by leveraging the latest technologies.
Case Overview
Fingent’s analysis aimed to gather key pain points, improvement ideas, and IT demands, ultimately crafting a roadmap to achieve a collaborative digital workspace. The survey highlighted challenges in sharing and accessing information, coordinating tasks, finding the right expertise, and more.
Fingent shortlisted 3 software solutions for SONY Mobiles: Bitrix 24, SharePoint 2016, Atlassian. These solutions were then subjected to pairwise comparisons for each of the nine capability features to determine the most suitable option.
CHALLENGES
Roadblocks Faced in the Existing System
Complexities of a digital workspace landscape
Lack of Inter-connectivity and usability
Diverse perspectives on needs
Inability to use new-age technology
Need for a customized solution
SOLUTION
Fingent’s Approach - Identifying A Smarter & Connected Digital Workplace
Fingent’s meticulous User Needs Analysis process helped identify 23 suitable software solutions from over 300 available options. These solutions span various categories, including Enterprise Portals, Enterprise Content Management, Collaborative Project Management, Intranet Solutions, and Document Management Solutions. The technology analysis phase included:
Installation, usage trials, and vendor discussion
Analysis of reviews and feedback from users
Customizability, interconnectivity, and extensibility checks
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BENEFITS
Making an Impact on Client Success
The solutions identified by Fingent are projected to increase employee communication by over 30%, significantly boosting productivity and overall efficiency. With these improvements, Sony Mobile could meet deadlines twice as effectively and deliver nearly triple the value in their projects.
Super-connected digital workplace solution
Flexible to leverage new-age technology
Enhanced performance capabilities
Foster a collaborative work environment
Seamless collaboration
Boosted performance
Instant communication
Connected workplace
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SimpleRent – a Customized Solution to Simplify Property Management
How we created a simple, customized, SaaS-based property management platform to solve the everyday challenges of a property manager
Company
SimpleRent and Sealey Investment LL
Industry
Real Estate
Region
United States
Technologies
ASP.NET, MVC
Requirement
The property management area is a complex space and it is hard to make some of the functionalities simple. Ben Sealey, the co-founder and partner of Sealey Investments, LLC approached us to create a customized property management solution.
Challenges
It was challenging for the customer to manage tenants, maintain properties, collect rent, and carry out the other responsibilities of property management using their existing software.
Results
SimpleRent not only eased the lives of property managers and tenants but also represented great value for the customer. With numerous positive reviews and high ratings, the customer now prides the ownership of SimpleRent.
“The quality of their work is excellent. The UI is great, and I’ve received positive feedback many times about the look and feel of the site. Fingent has created a highly affordable product for us.”
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Mobility Leverages Field Service Management in Real Estate
How Fingent helped Easa Saleh Al Gurg Group LLC to optimize their field management services by leveraging mobility and reducing manual processes
Company
Easa Saleh Al Gurg Group LLC (ESAG)
Industry
Real Estate
Region
Middle East
Technologies
Sap Pm, Sap Mm, Sap Re-Fx
Requirement
A mobile-based solution that will enable Al Gurg to receive and route customer complaints directly to their core ERP (SAP) system.
Challenges
Manual procedures and paper-based forms limited their visibility into tracking service requests and optimizing field service activities.
Result
Three role-based mobile apps improved the Turn Around Time for customer complaints, reduced manual work, and increased profitability.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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GST Implementation in SAP for a Chemical Manufacturer
How we did a successful implementation of GST into the SAP system of a leading manufacturer of vital organic chemicals in India
Company
HOCL
Industry
Manufacturing
Region
India
Technologies
SAP S/4HANA
Requirement
The customer’s requirement was to integrate Goods and Services Tax (GST) into their existing SAP system by analyzing and making the required technical changes to support GST implementation.
Challenges
Diverse entities, complex business scenarios, stringent timelines, identifying and installing relevant SAP support packs, and making technical changes and functional modifications.
Results
We did a 100% compliant GST implementation in the customer’s SAP system by carefully addressing all taxable scenarios and specific requirements.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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