Mobility Leverages Field Service Management in Real Estate

How Fingent helped Easa Saleh Al Gurg Group LLC to optimize their field management services by leveraging mobility and reducing manual processes


Easa Saleh Al Gurg Group LLC (ESAG)

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Real Estate

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Middle East

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Sap Pm, Sap Mm, Sap Re-Fx

real estate software
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A mobile-based solution that will enable Al Gurg to receive and route customer complaints directly to their core ERP (SAP) system.

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Manual procedures and paper-based forms limited their visibility into tracking service requests and optimizing field service activities.

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Three role-based mobile apps improved the Turn Around Time for customer complaints, reduced manual work, and increased profitability.

“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”

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