Project Category: White Paper
Empowering New Business Technology To Boost Customer Satisfaction
Learn why business leaders are bound to invest in technologies that deliver increased personalization and improved customer interactions.
Topics Covered
- Enhanced digital platforms
- Customer analytics tools
- Knowledge management tools
- Agent-assist technology
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challenge
What can you learn about?
The seven leading business technologies that deliver customer satisfaction
Forrester’s three tenets of a great customer experience
How agent-assist tools improve customer outcomes
How digital platforms will help brands differentiate themselves from the competition
Key Take Away
“With digital technology creating a more connected world, the power structure in the relationship between the consumer and brands has shifted in favor of the consumer.”
– The Deloitte Consumer Review, 2018
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Choosing The Right Mobile App Development Approach For Your Business
Learn how to choose the right mobile app development approach for the four most broadly used types of applications in the market.
Topics Covered
- Native mobile applications
- Hybrid mobile applications
- Progressive web apps
- Responsive web design
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challenge
What can you learn about?
The different types of mobile apps in the market
Understand the purpose, advantages, and disadvantages of each approach
Weigh the four approaches in terms of cost, performance, capability, and usability
Key Take Away
Stakeholders and developers must consider their specific business goals before selecting a mobile application development strategy, and each approach should address those goals in a unique way.
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Achieve Higher Business Growth And Profits With AI
As more and more companies adopt various forms of AI, it becomes important to understand this drastically evolving technology better and unlock hidden opportunities to gain a competitive advantage.
Topics Covered
- Basics of AI
- Business capabilities and opportunities with AI
- Building a successful AI strategy
- Simplified AI integration
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challenge
What can you learn about?
The three categories of Artificial Intelligence
The three key business areas where AI is driving the maximum value
The key steps to getting started with your first AI initiative
How companies are implementing their own AI solutions
Key Take Away
“The leading companies in our research know that tomorrow’s advantage will go to those who design systems that adjust to people – not those who continue to expect people to adjust to systems.”
– Harvard Business Review.
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