Elevate Your Shopping Experience with Personalized Experiences

Harness advanced analytics and AI-driven insights to deliver the perfect experience for every shopper- across all touchpoints, in real time.

Trusted by Global Leaders for Over Two Decades

Personalize Your Shopping Experience for Maximum ROI

Delivering personalized shopping experiences is no longer reserved for the biggest retail giants- it’s now a necessity for every retailer. With niche markets growing and value-driven consumers demanding more, the challenge is clear: how do you design and execute marketing campaigns that truly reflect unique customer preferences? Personalized retail solutions give you the tools to do just that, ensuring your brand stands out, your customers feel seen, and your investments deliver maximum return.

Personalized Solutions That Drive Retail Growth

AI-Powered Product Recommendations

Suggest the right product at the right time, tailored to each shopper’s preferences and history.

Dynamic Pricing & Promotions

Deliver customized offers based on behavior, purchase patterns, and loyalty status.

Omnichannel Personalization

Ensure consistency across web, app, email, and in-store experiences.

Personalized Loyalty Programs

Reward customers with benefits and incentives that match their unique needs.

Future-Ready Experiences

AR/VR shopping, conversational commerce, and AI-powered virtual assistants.

Customer Segmentation

Use data-driven insights to create micro-segments and highly targeted campaigns.

Want to deliver personalized experiences?

The ROI of Digital Experience Personalization

+20–30% conversions with AI-driven personalization

31% of e-commerce revenue comes from recommendations.

80% of shoppers prefer tailored experiences.

Up to 200% ROI in the first year.

1.5–2x customer lifetime value with personalization.

A Glimpse of Our Success Stories

Implementing 3D Commerce for Boosting Customer Engagement

A prominent retail and custom printing player wanted to boost their online customer engagement and streamline product customization. Fingent developed a 2D and 3D product configurator along with seamless integration with Shopify and Etsy.

Solution Highlights:

  • Reduced textile printing errors
  • Cost-effective product customization
  • Easy integration with shopping sites
  • Improved customer reach
  • Reduced manufacturing cost
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A Web-based Solution Enabling Smarter Locker Management

An established family locker business faced common delivery challenges, which led to missed deliveries and the hassle of rescheduling. Fingent developed a web-based platform for managing locker installations, managing parcel deliveries, and tracking shipments.

Solution Highlights:

  • Reduces their manual internal workload of managing lockers by 50%.
  • Simplifies locker installation and management from the customer side.
  • Helped the client increase customer base by 43%.
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Transforming Retail Data into Actionable Insights

Premium Retail, a leader in merchandising and field marketing services, needed a modern solution to manage massive data volumes and replace its outdated communication system. Fingent built a powerful application that transformed complex datasets into clear, visual insights for faster, smarter decision-making.

Solution Highlights:

  • Interactive and customized charts and reports
  • Real-time interactive feeds across departments
  • Department-specific dashboards
  • Data representation in various formats
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Powering Sales Management with Replika Software

Replika Software provides retailers with a sales management suite to drive sales and monitor performance. To strengthen this platform, Fingent implemented a solution that tracks the customer’s digital journey across multiple touchpoints and delivers an augmented retail experience for both brands and sales teams.

Solution Highlights:

  • Performance tracking across brands, stores, and individual salespeople
  • Dashboards to monitor brand- and store-level sales in real time
  • Purchase history reports for deeper customer insights
  • Activity logs to track brand admin and salesperson activity
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Hear from Our Clients

"Beyond their reasonable price structure and technical knowledge, their team is reliable and productive."

Technical Director, Click n Collect Pty Ltd

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Project Summary

Fingent developed a full-scale software suite for an e-commerce locker company, delivering design, coding, and QA services that resulted in a powerful, end-to-end solution.

Fingent, Your Trusted Partner in Building Smart Retail Experiences

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    Frequently Asked Questions

    How complex is it to implement personalization in retail?

    Modern personalization platforms are designed for fast deployment and easy integration with existing retail systems (POS, CRM, e-commerce).

    No. Even with limited data, retailers can begin with behavioral insights and scale up as more customer data is collected.

    Personalized offers and recommendations create stronger emotional connections, making customers feel valued and more likely to return.

    Absolutely. Omnichannel personalization ensures shoppers have consistent, tailored experiences whether they’re browsing online or visiting in-store.

    Retailers typically see higher conversions, increased basket sizes, and stronger long-term loyalty, often with measurable ROI within months.

    Leading solutions comply with strict data privacy regulations (like GDPR/CCPA) and use advanced encryption to ensure data is safe and protected.

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