Powering Manufacturing Operations with Custom CRM Solutions

Streamline operations, boost customer relationships, and drive growth with tailored CRM solutions built for manufacturers.

Trusted by 800+ Clients, Driven by Excellence for Two Decades

Essential Features Every Manufacturing CRM Should Have

In the fast-paced world of manufacturing, custom CRM systems are a game-changer. They adapt to your workflows, integrate with your operations, and address the specific challenges manufacturers face every day. From managing complex sales cycles and distributor networks to ensuring seamless after-sales support, a tailored CRM empowers your teams with the tools they need to perform efficiently and stay connected.

Looking for specific features? Let’s build a solution that works exactly the way you need it!

01 Sales & Order Management
Track leads, manage quotes, and convert them into orders – all from one place.
Build strong relationships with customers, suppliers, and distributors through centralized communication and support.
Get real-time insights into inventory levels, production status, and order fulfillment to avoid delays and stockouts.
Streamline warranty management, service requests, and maintenance schedules to enhance customer satisfaction.
Reduce manual tasks and increase efficiency with customizable workflows and real-time alerts.
Make data-driven decisions with detailed reports on sales, production efficiency, customer behavior, and more.
Seamlessly connect with your existing ERP systems to keep data unified and operations running smoothly.

A Glimpse of Our Success Stories

Tailored 3D Web Configurator for Cabin Designs

A cabin and storage shed manufacturer based in Ohio elected to work with Fingent in the creation of a bespoke 3D Web Configurator. This innovative solution enriches customer interactions by offering novel self-service possibilities and an immersive user experience.

Solution Highlights:

  • Interactive floor plans and designs
  • Real-time 3D visuaization
  • Accurate pricing estimation
  • Seamless integration with the existing system
Get the Complete Story

Standardizing International Operations with SAP S/4HANA

AGP Group, a global leader in high-tech glazing manufacturing with multiple production facilities and technology innovation centers, aimed to standardize quality by streamlining operations across all its plants. While most locations operated under a unified global SAP ERP system, one facility was still functioning on disparate systems. Fingent successfully aligned its operations with the global standard through a seamless migration to SAP S/4HANA.

Solution Highlights:

  • Unified business processes
  • Streamlined reporting
  • Consistent performance tracking
  • Reduced maintenance costs
Get the Complete Story

Hear from Our Clients

"Fingent was quick and helpful in mitigating arising issues."

Direct of Development, Healthcare Publishing Company

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Project Summary

Fingent partnered with a healthcare publishing company to deliver custom software development services aimed at modernizing their digital presence. The project involved migrating 33 legacy websites to the React framework, providing a robust and future-ready solution.

"The entire process has been really smooth — working with Fingent has been a lovely experience."

VP of Sales & Marketing, Kogland Commerce Pvt Ltd

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Project Summary

Fingent partnered with a premier B2B e-commerce marketplace to upgrade their website to Magento 2. The team also integrated the client’s Odoo CRM. Fingent provides continuous support and maintenance for their website.

"I like the quality of their deliverables, the timeliness with which they deliver, and the budget."

Co-Founder & CTO, Chemical Safety Software

5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Project Summary

Fingent developed a software solution for a chemical safety company, leveraging Microsoft technology for UI, development, and QA. The team also provided business analysis to ensure a comprehensive and effective solution.

Unlock the Full Potential of Your Manufacturing Business!

Smarter Manufacturing with AI-Powered CRM Solutions

Predictive Sales Forecasting

Use historical data and AI models to forecast future sales trends, helping manufacturers align production and inventory with demand.

Automated Follow-ups & Workflow Triggers

AI identifies the best times and channels to follow up with prospects or customers, automatically triggering personalized emails or tasks.

Dynamic Pricing Suggestions

AI analyzes market conditions, customer behavior, and historical deals to recommend optimal pricing for different segments.

Demand Planning & Inventory Optimization

Use AI to anticipate product demand and optimize inventory levels, minimizing overstock or shortages.

Product Recommendation Engines

Based on past orders and preferences, AI suggests relevant products or accessories, driving upsells and cross-sells.

Churn Prediction & Customer Retention

Analyze behavioral patterns and support interactions to predict customer churn and proactively suggest retention strategies.

Fingent - Your Trusted Partner For Manufacturing Software Development

Fingent is a global software development company specializing in custom software development for the manufacturing industry. With deep expertise in ERP, Industrial IoT (IIoT), AI, automation, and enterprise software solutions, we help manufacturers optimize operations, reduce costs, and improve efficiency. Our tailored software solutions empower businesses with real-time data insights, predictive analytics, and seamless system integrations, enabling them to stay competitive in an evolving industry. From smart factories to supply chain optimization, Fingent is your trusted partner in digital transformation.

Helping Businesses Since 2003

Latest Technology & Agile Approach

Round-the-clock Support

Robust Security Measures

Quality Assurance

HIPAA Compliance

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Here’s How We Can Help You!

Connect & Collaborate

We deep dive into your business goals, processes, and challenges to ensure our solutions align with your vision.

Innovate & Develop

Using cutting-edge technologies, our team crafts a tailored ERP/MRP solution designed to meet the specific needs of your manufacturing operations.

Support & Enhance

Our partnership doesn’t end at delivery - we provide ongoing support, performance monitoring, and continuous enhancements to keep your system efficient and future-ready.

    Tell Us About Your Requirement





    Frequently Asked Questions

    Why should I invest in a custom CRM instead of using an off-the-shelf solution?
    Off-the-shelf CRMs often come with generic features that may not align with the unique workflows of manufacturing. A custom CRM is built specifically around your processes, teams, and goals – resulting in better efficiency, integration, and ROI.
    A custom CRM can help with sales pipeline management, order tracking, distributor coordination, after-sales service, inventory visibility, production planning, and customer communication – all from a centralized platform.
    Yes. Our custom solutions are designed to integrate seamlessly with your current ERP, MRP, accounting, or inventory systems to ensure a smooth flow of data and minimal disruption.
    Absolutely. Custom CRMs are built with flexibility in mind, allowing new features, users, or modules to be added as your business evolves.
    Security is a top priority. We implement enterprise-grade security protocols, including data encryption, user access controls, and regular backups to protect your data.
    We offer ongoing support, updates, and maintenance plans to ensure your CRM stays optimized, secure, and aligned with any new business requirements.

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