How is AI Transforming Various Industry Sectors?

From Siri to self-driving cars, Artificial Intelligence has been breaking into new realms, including industries that are late to adopt technology or that heavily rely on manual labor. Gartner predicts that by 2020, AI will produce more jobs than it displaces. By 2022, one in five workers engaged in mostly non-routine tasks will rely on AI to do a job.

The future of AI only looks bright! 

According to experts, AI and the future of work will amplify human efficiency and productivity. AI may match or even surpass human intelligence and capabilities on tasks related to pattern recognition, complex decision making, sophisticated analytics, language translation, reasoning and learning, and speech recognition. 

This article discusses how five major industries are benefiting from AI and its innovations.

1. Healthcare

No surprises here. AI in healthcare always comes first on the list. From doctors, surgeons, nurses to desk receptionists at clinics, Artificial Intelligence is enabling process automation across the healthcare community and ecosystem.

AI tools enable medical professionals to diagnose symptoms, identify trends, analyze data or information that would predispose a person to a particular disease.

AI-powered bots assist surgeons with heart, thoracic, and colorectal surgeries. Using bots for surgeries helps lower the risk of infection and blood loss, reduce pain, ensure higher accuracy, shorten hospital stays, and expedite recovery. Digitized health records (EHRs) help patients access their information on a shared online health portal.

Along with other technologies, Artificial Intelligence is being widely used in the ongoing fight against the COVID-19 pandemic. Remote patient monitoring using AI-powered medical equipment or devices help doctors maintain a safe distance from the patients, while offering treatment. The massive amounts of data generated every second in the field of medicine can be utilized effectively to continuously train AI systems through which these systems acquire the capabilities to generate insights that can aid medical researchers.   

Read more: How Emerging Technology is Transforming the Healthcare Industry? 

The future of AI in healthcare could include everything from answering the phone to interpreting radiology images, and designing therapeutic drugs.

2. Manufacturing

AI plays a key role in helping achieve better productivity, efficiency, and visibility across manufacturing operations. AI systems can transform the way organizations run their production lines, enhance human capabilities, garner real-time insights, and facilitate the design and product innovation.

Read more: Digital Transformation in Manufacturing 

Following are some of the ways by which AI impacts the manufacturing sector:

  • AI systems help monitor every stage of the production cycle and machine learning algorithms can be used to predict the fill rate, thereby optimizing the manufacturing processes and production planning.
  • Small, lightweight “cobots” help create safer working environments. Manufacturers can adopt robotics to perform dangerous jobs, thus sparing their employees for crucial tasks, thereby avoiding occupational health hazards. Cobots are considerably less expensive and easy to program than the usual industrial robots. Soon, machine learning algorithms can improve their capabilities and help the cobots take instructions from humans and interact with them in a better way.

Read more: What Are Cobots and How Can They Benefit Industries? 

  • Predictive maintenance helps companies understand when machines need to be attended and serviced. Using machine learning, predictive maintenance can generate valuable data that helps prevent unplanned downtime. Sensors and advanced analytics in manufacturing equipment allow manufacturers to respond to alerts and resolve machine issues on time.
  • Engineers or designers can input design goals and other parameters into generative design software (a program that generates several outputs to meet specific criteria) to explore better designs. Using machine learning, designers can learn from each iteration and understand what works and what does not.

3. Finance

According to a report by Business Insider Intelligence, about 75% of bank respondents with assets worth over $100 billion said that they are using AI technologies compared to the 46% of banks with assets less than $100 billion. 

As much as $199 bn is saved for the front office and $217 bn for the middle office. AI technologies in banking can help generate over $250 billion in value. Considering the significant savings opportunities, more and more companies are implementing AI. Simply put, AI helps financial services companies mitigate risk, reduce overheads, and generate more revenue.

4. Education

Thanks to the numerous AI applications, the academic world is becoming more personalized. Today, a student can access study materials easily through computers and smart devices. AI helps automate administrative chores and minimizes the time required to complete complex tasks thereby allowing teachers to spend more time with each student. 

Teachers can assess both multiple choice tests as well as written responses easily. Robots are helping create smart content such as video lectures and simulations as well as digitized textbooks that can be customized to the learning requirements. Along with the learning aids, these digitized interfaces help students of all academic ages and grades. 

There is also a rising interest towards smart campus initiatives. A smart campus is a physical or digital set-up in which humans and technology- based systems come together to create and deliver automated experiences across higher education institutions.

AI is eliminating the boundaries of learning regardless of the physical locations. Today, students can learn any course from anywhere across the globe, at any time. AI-powered education helps nurture the fundamental IT skills of students and soon, there will be a wide range of highly interactive and personalized courses available online.

5. Retail

The retail and e-commerce industry has huge volumes of customer information, sales forecasting, stock and inventory to be tracked. Artificial Intelligence helps simplify data management to a large extent. For example, while searching for a product on an e-commerce application, AI recommends similar items according to your budget, color preference, purchase history, browsing data, online behavior, etc. 

Cart abandonment is a common issue in the e-commerce industry which occurs when a customer adds items to their shopping cart but does not purchase them. With the help of chatbots and predictive analysts, the likelihood of cart abandonment can be reduced. Chatbots can remind your customer of the items left in their cart before they choose to navigate away.

Previously, people had to rely on the FAQ section of the website to get their questions answered. However, this included unchangeable questions and static answers and most customers were not satisfied with the answers. Today, however, it is changing. A chatbot agent can respond to questions using Natural Language Processing or NLP in a much better way and ensure that potential customers don’t abandon your website. Integrating voice search features into e-commerce applications helps offer a seamless digital customer experience. 

Read more: How Will Artificial Intelligence Transform The World By 2030 

Final Thoughts

Artificial Intelligence and machine learning together are promising to help transform every industry by guiding, organizing, and automating work. AI is definitely here to stay! At Fingent, we have the expertise to help businesses of all sizes including startups as well as established enterprises to gain an edge over competitors. 

From suggesting products or providing basic customer service or running software tests, developing apps, and completing extensive problem-solving procedures for industries, we use AI technologies such as machine learning, natural language processing, and business rules that will provide you with optimal results. Get in touch with us to learn more. 

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    Sreejith

    I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

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      The Growing Application of AI in Insurance Leads to a Radical Transformation

       

      Introduction

      Digital transformation is not a business decision, it is a survival strategy. The Insurance industry is slowly recognizing that this vital truth is applicable to them as well. As insurers face several strategic and operational challenges due to the COVID-19 pandemic, they are recognizing that technology is the only answer and solution. Armed with this knowledge, the insurance industry is undergoing a swift and tremendous transformation, driven by the burning need to improve customer experience. 

      Artificial Intelligence lies at the heart of these changes and is fundamental to success. AI tries to solve the age-old problems by integrating them with existing infrastructure or by replacing legacy systems. This article answers some of the pertinent questions that will assist industry leaders in making an informed decision.

      Why does the insurance industry require AI now?

      Unlike many other challenges that are usually contained to one geographic location, COVID-19 is impacting essentially every corner of the world. It gave the entire planet a crash course in connected living and has made massive changes. Small insurance companies are now struggling to survive the onslaught of new requests and most larger firms may need to downsize to make it through these stressful economic times. In this climate of uncertainty, AI will be one of the key factors that will help winners survive. Until recent times, the insurance industry has only used AI in minimal ways. But there are several processes that could be improved drastically using AI.

      1. Marketing and sales: 

      AI technologies can be used to price insurance policies more relevantly and competitively. It can be used to recommend the most beneficial products to their customers. Insurers can customize the price of their products based on individual needs and lifestyles so that their customers are happy to pay only for the coverage they need. This heightens the appeal of insurance to a wider audience while attracting some newer customers. 

      2. Risk management: 

      Neural networks of AI can be used to red flag fraud patterns and minimize fraudulent claims. AI can also be used to improve actuarial models and risks that could lead to working out more profitable products. 

      3. Operations: 

      Chatbots can be developed to understand and answer the bulk of customer queries over chat, phone calls, and email. This is especially helpful during situations like the pandemic where customers and insurers are unable to meet with each other. This can free up significant resources and time for the insurers that can be used in more profitable activities. 

      Read our white paper: How can your business use AI to achieve higher profits now?

      What are the benefits of AI in the insurance industry?

      1. Efficient process: 

      Currently, we are witnessing the first wave of tangible opportunities. The automation provided by AI is offering insurers reduced costing along with more efficient processes. The work dividends form the first wave of benefits. Monotonous, low-level, hazardous, and long-drawn-out tasks are taken over by machines freeing humans to do the high-level and more productive tasks. It also ensures efficiency without the margin of human error.

      2. Accurately measured and priced data: 

      The role of underwriters is changing as AI is set to re-engineer and amplify insurance underwriting. Powered by the disruptive growth of data, AI has the potential to help underwriters analyze vast amounts of information, locate red flags, and help them make more accurate decisions. While we are not expecting to eliminate human underwriters, working alongside AI systems will ensure that all risks are accurately measured and priced. 

      Read more: 6 Ways Artificial Intelligence Is Driving Decision Making

      3. Claims processing made easy: 

      Claims processing has long been a pain-point for the insurance industry. Managing claims requires a significant manual effort right from document processing to flagging potential fraud. Restricted movement during the COID-19 pandemic makes this task especially difficult. AI can be used to automate document processing. It can scan complex forms quickly and accurately. The insurance company can cut its claims processing time from weeks to just a matter of minutes. AI can help ensure that rejection of any claim is based on solid reasons. This way, insurance companies can drive cost efficiencies by reducing the number of denials that prevent claimants from going for appeals which insurance companies may ultimately have to settle. 

      Top 3 primary use cases for AI in the insurance industry

      The advent of AI represents a quantum leap in how insurance is bought and sold, and how customers are served. Also, it is creating opportunities for insurance companies to affix their leadership positions within the industry. 

      Here are five primary use cases. If beginners can use this approach to disrupt the old guard, established firms can stave off new competitors and differentiate themselves from conventional foes. 

      Use Case 1: Always-on customer service

      Insurance companies are expected to meet the customer’s expectations themselves. Gone are the days when we companies used to delegate customer service to brokers or agents. Customers expect to reach their insurance providers through any channel-like website, email, mobile app, voice call, chat, social media, etc. It’s become mandatory for insurance providers to possess multi-channel capabilities to handle queries and attend service requests. This is where AI comes to the rescue enabling insurance firms to be on the job 24/7. Always-on, multi-channel service available through chatbots, and customized interactive tools will be your secret sauce to exemplary customer service. 

      Read more: How AI is Redefining the Future of Customer Service

      Use Case 2: Automate processes that are difficult to automate

      Insurance companies employ a large workforce to manually perform operational processes. Variations in products, state-specific rules, and lack of adoptions of standards across the value chain previously made it harder to automate the process. With AI, it is now possible to predict and continuously improve the process by leveraging ML thus automating the processes effectively. By combining RPA tools with cognitive technologies, insurance companies can automate processes such as customer service requests, endorsements, and claims-processing, and provide a faster turn-around time. 

      Use Case 3: Continually improve the value from data

      Predictive models help insurance companies determine business-critical aspects such as the maximum possible loss, probability, and pricing. However, as the companies innovate products, reach out to newer customer segments, and address new risks, these predictive models quickly get outdated making it difficult to keep up with changes. AI makes it possible to provide a feedback loop for machines to learn and adapt to ever-changing insurance business needs. 

      Read more: How Blockchain Enables the Insurance Industry to Tackle Data Challenges

      Must-have AI technologies for the insurance industry

      AI has become the cornerstone of digital transformation for the insurance industry. Leveraging AI technologies can help insurance companies address various issues that they may encounter. These are some must-have AI technologies in the insurance industry:

      1. Image analytics 

      Insurance companies must carry out inspections to validate their decisions based on actual facts. This helps them spot any existing or potential risks and support their customers in risk management. This can be very time-consuming. The use of AI focuses on the reduction of inspection time and increases the surveyor’s productivity. It can be applied in property and casualty insurance to analyze the images of cars at the accident scene, determine the parameters, and assess replacement costs. 

      Advanced image analytics enables quick analysis of photos to determine parameters crucial from the perspective of life insurance. These parameters enable insurers to decide whether medical underwriting is required or not and provide an instant quote and formulate policies.

      2. Internet of Things

      IoT allows insurance companies to cross-sell to existing customers. They could offer discounted insurance to existing customers. There are several IoT backed devices that can detect and alert a customer when there is an issue within their home or commercial property. Integrating IoT with AI, insurance companies can offer a far superior service and enhance the customer experience. 

      3. Machine Learning in underwriting

      The automated process eliminates the tedious and error-prone job of dealing with unstructured documents and extracts information from them to make business decisions. AI, ML, and Deep Learning can help in extracting such information, aligning it to common vocabulary, and making that information accessible through virtual assistants or search engines. This way underwriting now becomes an automated process that lasts just a few seconds. 

      4. End to end automation

      AI helps insurers automate complex processes, end to end. Using RPA, you can tackle simpler and repeatable tasks. For example, the claims assessment process can be automated to enable the assessor to receive evidence through more advanced AI-based techniques.

      Insurance companies receive data from brokers in a variety of formats and require many people to convert the data to a standard format. AI can map this data accurately allowing insurers to reduce inefficiencies in their processes. It can also improve data quality by detecting gaps and addressing those gaps in the incoming data. 

      Read more: Scalable Benefits of RPA in Banking, Insurance, and Logistics

      5. Machine Learning for price sophistication 

      Price optimization techniques with the help of ML and GLMs help insurance companies to understand their customers, allows them to balance capacity with demand, and drive better conversion rates.  

      6. Connected claims processing

      Advanced algorithms can help insurance claims to be automated which allows insurers to attain high levels of accuracy and efficiency. Data-capture technologies can replace manual methods. Evaluation of the validity of a claim is also made much simpler.

      Read more: 5 Steps to Gain Business Value with AI Adoption 

      Are you ready to ride on the wave of AI?

      Rapid advances in AI will lead to disruptive changes in the insurance industry. The winners in AI-based insurance will be those who harness the power of new technologies. Most importantly those companies who do not view disruptive technologies as a threat to their current business will thrive in the insurance industry.  Get started on making sure you are one of them! Contact us to adopt the power of AI into your insurance business.  

       

       

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        About the Author

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        Vinod Saratchandran

        Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

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          How Time Series Analysis Enables Businesses to Improve Their Decision Making

           

          Introduction

          Time series analysis is one of the most common data types encountered in daily life. Most companies use time series forecasting to help them develop business strategies.  These methods have been used to monitor, clarify, and predict certain ‘cause and effect’ behaviours. 

          In a nutshell, time series analysis helps to understand how the past influences the future. Today, Artificial Intelligence (AI) and Big Data have redefined business forecasting methods. This article walks you through 5 specific time series methods.

           

          Definition of Time Series

          Time series is a sequence of time-based data points collected at specific intervals of a given phenomenon that undergoes changes over time. It is indexed according to time. 

          The four variations to time series are (1) Seasonal variations (2) Trend variations (3) Cyclical variations, and (4) Random variations.

          Time Series Analysis is used to determine a good model that can be used to forecast business metrics such as stock market price, sales, turnover, and more. It allows management to understand timely patterns in data and analyze trends in business metrics. By tracking past data, the forecaster hopes to get a better than average view of the future. Time Series Analysis is a popular business forecasting method because it is inexpensive. 

          Read more: Why Time Series Forecasting Is A Crucial Part Of Machine Learning

           

          The 5 Most Effective Time Series Methods for Business Development

           

          1. Time Series Regression

          Time series regression is a statistical method used for predicting a future response based on the previous response history known as autoregressive dynamic. Time series regression helps predictors understand and predict the behaviour of dynamic systems from observations of data or experimental data. Time series data is often used for the modeling and forecasting of biological, financial, and economic business systems. 

          Predicting, modeling, and characterization are the three goals achieved by regression analysis. Logically, the order to achieve these three goals depends on the prime objective. Sometimes modeling is to get a better prediction, and other times it is just to understand and explain what is going on. Most often, the iterative process is used in predicting and modeling. To enable better control, predictors may choose to model in order to get predictions. But iteration and other special approaches could also be used to control problems in businesses. 

          The process could be divided into three parts: planning, development, and maintenance.

          Planning: 

          • Define the problem, select a response, and then suggest variables.
          • Ordinary regression analysis is conditioned on errors present in the independent data set.
          • Check if the problem is solvable.
          • Find the correlation matrix, first regression runs, basic statistics, and correlation matrix.
          • Establish a goal, prepare a budget, and make a schedule.
          • Confirm the goals and the budget with the company.

          Development: 

          • Collect and check the quality of the date. Plot and try those models and regression conditions.
          • Consult experts.
          • Find the best models. 

          Maintenance:

          • Check if the parameters are stable. 
          • Check if the coefficients are reasonable, if any variables are missing, and if the equation is usable for prediction.
          • Check the model periodically using statistical techniques. 

           

          2. Time Series Analysis in Python

          The world of Python has a number of available representations of times, dates, deltas, and timespans. It is helpful to see how Pandas relate to other packages in Python. Pandas software library (written for Python) was developed largely for the financial sector, so it includes very specific tools for financial data to ensure business growth.

          Read more: How Predictive Algorithms and AI Will Rule Financial Services

          Understanding Date and Time Data:

          • Time Stamps: Refers to particular moments in time.
          • Time intervals and periods: Refers to a length of time between a particular beginning and its endpoint. 
          • Time deltas or durations: Refers to an exact length of time. 

          Native Python dates and times:

          Python’s basic objects for working with dates and times are in the built-in module. Scientists could use these modules along with a third-party module, and perform a host of useful functionalities on dates and times quickly. Or, you could use the module to parse dates from a variety of string formats. 

          Best of Both Worlds: Dates and Times

          Pandas provide a timestamp object that combines the ease-of-use of datetime and dateutil with vectorized interface and storage. From these objects, pandas can construct datetimeIndex that can be used to index data in dataframe

          Fundamental Pandas Data Structures to Work with Time Series Data: 

          The most fundamental of these objects are timetstamp and datatimeIndex objects. 

          • Time Stamps type: It is based on the more efficient numpy.datetime64 datatype. 
          • Time Periods type: It encodes a fixed-frequency interval based on numpy.datetime64
          • Time deltas type: It is based on numpy.timedelta64 with TimedeltaIndex as the associated index structure.

           

          3. Time Series in Relation To R

          R is a popular programming language and free software environment used by statisticians and data miners to develop data analysis. It is made up of a collection of libraries specifically designed for data science. 

          R offers one of the richest ecosystems to perform data analysis. Since there are 12,000 packages in the open-source repository, it is easy to find a library for any required analysis. Business managers will find that its rich library makes R the best choice for statistical analysis, particularly for specialized analytical work. 

          R provides fantastic features to communicate the findings with presentation or documentation tools that make it much easier to explain analysis to the team. It provides qualities and formal equations for time series models such as random walk, white noise, autoregression, and simple moving average. There are a variety of R functions for time series data that include simulating, modeling, and forecasting time series trends. 

          Since R is developed by academicians and scientists, it is designed to answer statistical problems. It is equipped to perform time series analysis. It is the best tool for business forecasting.

           

          4. Time Series Data Analysis

          Time series data analysis is performed by collecting data at different points in time. This is in contrast to the cross-sectional data that observes companies at a single point in time. Since data points are gathered at adjacent time periods, there could be a correlation between observations in Time Series Data Analysis. 

          Time series data can be found in:

          • Economics: GDP, CPI, unemployment rates, and more. 
          • Social sciences: Population, birth rates, migration data, and political indicators.
          • Epidemiology: Mosquito population, disease rates, and mortality rates.
          • Medicine: Weight tracking, cholesterol measurements, heart rate monitoring, and BP tracking. 
          • Physical sciences: Monthly sunspot observations, global temperatures, pollution levels. 

          Seasonality

          Seasonality is one of the main characteristics of time series data. It occurs when the time series exhibits predictable yet regular patterns at time intervals that are smaller than a year.  The best example of a time series data with seasonality is retail sales that increase between September to December and decrease between January and February.

          Structural breaks

          Most often, time-series data shows a sudden change in behaviour at a certain point in time. Such sudden changes are referred to as structural breaks. They can cause instability in the parameters of a model, which in turn can diminish the reliability and validity of that model. Time series plots can help identify structural breaks in data. 

           

          5. Deep Learning for Time Series

          Time series forecasting is especially challenging when working with long sequences, multi-step forecasts, noisy data, and multiple inputs and output variables.

          Deep learning methods offer time-series forecasting capabilities such as temporal dependence, automatic learning, and automatic handling of temporal structures like seasonality and trends. 

          Read more: Machine Learning Vs Deep Learning: Statistical Models That Redefine Business

           

          Benefits of Using Deep Learning to Analyze Your Time Series

          • Easy-to-extract features: Deep neural networks minimize the need for data scaling procedures and stationary data and feature engineering processes which are required in time series forecasting. These neural networks of deep learning can learn on their own. With training, they can extract features on their own from the raw input data. 
          • Good at extracting patterns: Each neuron in Recurrent Neural Networks is capable to maintain information from the previous input using its internal memory. Hence, it is the best choice for the sequential data of Time Series. 
          • Easy to predict from training data: The Long short-term memory (LSTM) is very popular in time series. Data can be easily represented at different points in time using deep learning models like gradient boosting regressor, random forest, and time-delay neural networks.

           

          Time Series is Valuable for Business Development

          Time series forecasting helps businesses make informed business decisions because it can be based on historical data patterns. It can be used to forecast future conditions and events. 

          • Reliability: Time series forecasting is most reliable, especially when the data represents a broad time period such as large numbers of observations for longer time periods. Information can be extracted by measuring data at various intervals. 
          • Seasonal patterns: Data points variances measured can reveal seasonal fluctuation patterns that serve as the basis for forecasts. Such information is of particular importance to markets whose products fluctuate seasonally because it helps them plan for production and delivery requirements. 
          • Trend estimation: Time series method can also be used to identify trends because data tendencies from it can be useful to managers when measurements show a decrease or an increase in sales for a particular product. 
          • Growth: Time series method is useful to measure both endogenous and financial growth. Endogenous growth is the development from within an organization’s internal human capital that leads to economic growth. For example, the impact of policy variables can be evidenced through time series analysis. 

          Read more: An Introduction to Deep Reinforcement Learning and its Significance

          We can help you get the best of Time Series Analysis to benefit your business. Reach out to us to understand more about our data analytics and machine learning capabilities and how it can help your business grow.

           

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            Bhuvana O G

            Bhuvana is a Senior Content Specialist at Fingent. She loves to research and develop creative and unique content related to technology and marketing. When not involved in full-time writing, you can see her pitching into editing and proof-reading all sorts of marketing collateral crucial for the company's branding.

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              Understanding the concept and significance of Deep Reinforcement Learning

              The field of reinforcement learning has exploded in recent years with the success of supervised deep learning continuing to pile up. People are now using deep neural nets to learn how to use intelligent behavior in complex dynamic environments. Deep reinforcement learning is one of the most exciting fields in artificial intelligence where we combine the power of deep neural networks to comprehend the world with the ability to act on that understanding.    

              In deep learning, we take samples of data and supervise the way we compress and code the data representation in a manner that you can reason about. Deep reinforcement learning is when we take this power and apply it to a world where sequential decisions are to be made. 

              We use deep reinforcement learning to solve tasks where an agent or an intelligent system has to make a sequence of decisions that directly affect the world around the agent. While trial-and-error is the fundamental process by which reinforcement learning agents learn, they do use neural networks to represent the world.  

              Read more: Key Differences Between Machine Learning And Deep Learning Algorithms

              Types of learning

              All types of machine learning– supervised learning, unsupervised learning, semi-supervised learning, and reinforcement learning are supervised by a loss function. Even in unsupervised learning, there is some kind of human intervention required to determine and provide inputs on what is good or bad. Only the cost of human labor required to obtain this supervision is low. Thus, the challenges and the exciting opportunities of reinforcement learning lie in how we get that supervision in the most efficient way possible.  

              In supervised learning, you take a bunch of data samples and use them to learn patterns to interpret similar samples in the future. However, in reinforcement learning, you teach an agent through experience. So the essential design step in reinforcement learning is to provide the environment in which the agent has to experience and gain rewards. In other words, a designer has to design not only the algorithm but also the environment where the agent is trying to solve a task. 

              The most difficult element in reinforcement learning is the reward – good vs bad. For example, when a baby learns to walk, success is the ability to walk across the room and failure is the inability to do so. Simple! Well, this is reinforcement learning in humans. How we learn from so few examples through trial-and-error is a mystery. It could be the hardware – 230 million years of bipedal movement data that is genetically encoded in us or it could be the ability to learn quickly through the few minutes or hours or years of observing other humans walking. So the idea is if there was no one around to observe, we would never be able to walk. Another possible explanation is the algorithm that our brain uses to learn which has not yet been understood. 

              The promise of deep learning is that it converts raw data into meaningful representations whereas the promise of deep reinforcement learning is that it builds an agent that uses this representation to achieve success in the environment.     

              Deep Q learning

              Q-learning is a simple and powerful algorithm that helps an agent to take action without the need for a policy. Depending on the current state, it finds the best action on a trial-and-error basis. While this works for practical purposes, once the problem size starts increasing, maintaining a Q-value table becomes infeasible considering the amount of memory and time that would be required. This is where neural networks come in. 

              From a given input of action and state, a neural network approximates the Q-value function. Basically, you feed the initial state into the neural network to get the Q-value of all possible actions as the output. This neural network is called Deep Q-Network. However, DQN is not without challenges. The input and output undergo frequent changes in reinforcement learning with progress in exploration. The concepts of experience replay and target network help control these changes.

              Read more: Top 10 Machine Learning Algorithms in 2020

              Deep Reinforcement Learning Frameworks

              Here are the three Deep Reinforcement Learning frameworks:

              1. Tensorflow reinforcement learning

              RL algorithms can be used to solve tasks where automation is required. However actual implementation is easier said than done. You can ease your pain by using TF-Agents, a flexible library for TensorFlow to build reinforcement learning models. TF-Agents makes it easy to use reinforced learning for TensorFlow. TF-Agents enables newbies to learn RL using Colabs, documentation, and examples as well as researchers who want to build new RL algorithms. TF-Agents is built on top of TensorFlow 2.0. It uses TF-Eagers to make development and debugging a lot easier, tf.keras to define networks and tf.function to make things faster. It is modular and extensible helping you to pick only those pieces that you need and extend them as required. It is also compatible with TensorFlow 1.14.

              2. Keras reinforcement learning

              Keras is a free, open-source, neural network Python library that implements modern deep reinforcement learning algorithms. Using Keras, you can easily assess and dabble with different algorithms as it works with OpenAI Gym out of the box. Keras offers APIs that are easy and consistent, thus reducing the cognitive load. These APIs can handle the building of models, defining of layers or implementation of multiple input and output models. Keras is fast to deploy, easy to learn, and supports multiple backends. 

              3. PyTorch Reinforcement learning

              PyTorch is an open-source machine learning library for Python based on Torch and is used for applications such as natural language processing. It consists of a low-level API that focuses on array expressions. This framework is mostly used for academic research and deep learning applications that require optimized custom expressions. The PyTorch framework has a high processing speed with complex architecture.  

              All these frameworks have gained immense popularity and you can choose the one that suits your requirements.

              While deep reinforcement learning holds immense potential for development in various fields, it is vital to focus on AI safety research as well. This is going to be fundamental in the coming years in order to tackle threats like autonomous weapons and mass surveillance. We should, therefore, ensure that there are no monopolies that can enforce their power with the malignant use of AI. So international laws need to keep up with the rapid progress in technology. 

              We have tried to brush across the basics of deep reinforcement learning and the top 3 frameworks that are in use currently. Want to know more about this amazing technology? Reach out to us at Fingent! 

               

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                ...
                Tony Joseph

                Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                  What is Transfer Learning and how can it help you?

                  Have you ever tried teaching a baby to recognize objects?

                  That’s an example of Transfer Learning at work in its most elementary form.  Babies as young as eight months old can transfer learning from images to objects. As we grow, we continue to use the same method to learn things. We continue to use the knowledge we gain from one domain to learn other things faster in another domain. This is the concept in Artificial Intelligence that has come to be known as Transfer Learning. This blog discusses transfer learning and its vital role in the future of AI.

                  What is Transfer Learning?

                  Transfer Learning is a method in which a model developed for a particular task is used as a building block to solve a different problem. It is a domain of AI, which uses machine learning algorithms to improve learning capacities in one domain through previous exposure to another domain.

                  Currently, Transfer Learning is gaining much popularity because it can train deep neural networks with lesser data. The goal of transfer learning is to build a model that can be applied to different, yet related problem areas.

                  It is interesting to note that the pre-trained AI models are called “teacher” models, and fine-tuned AI models are called “student” models. For example, we need not learn and remember that a bus has wheels on four ends. Why? Because we are capable of relating it to what we already know: that a vehicle generally has four wheels. On the other hand, a computer needs to develop such logic by learning all the attributes of a bus. That is the reason why a computer needs much more data than we do. This is where transfer learning comes into play. Transfer Learning aims to reduce the need to use huge amounts of data, by using data available from related domains.

                  It is important to note that Transfer Learning is different from Traditional Machine Learning. Traditional learning works in isolation, in the sense that it is based on specific tasks and datasets, and separate isolated models are trained through this. The knowledge gained is not retained or transferable to other models. Transfer Learning, on the other hand, ensures that this knowledge is retained and leveraged to train newer models to perform different yet related tasks.

                  Related Reading: Classifying Knowledge Representation In Artificial Intelligence

                  Transfer Learning Collaborates Perfectly With AI

                  Being a fast-evolving frontier of data science, transfer learning can be used by data scientists to tap into statistical knowledge that is gained from previous projects. Its benefits are manifold. 

                  • Boosts productivity: Deep Learning and Machine Learning projects address solution domains for which huge amounts of data have already been collected, used and stored. The same work can be used by data scientists to develop and train fresh neural networks. This boosts productivity and accelerates the time required to gain insight into new modeling projects. 

                  Transfer Learning also enhances productivity when there are close parallels between the source and target domains. For example, deep learning knowledge gained from training a computer to translate from English to Arabic can also be partially applicable to help it learn to translate from English to Hindi.

                  Related Reading: Why Time Series Forecasting Is A Crucial Part Of Machine Learning

                  • Risk Reduction: At times, underlying conditions of the phenomenon that has been modeled might change radically. That will render the previous training data set inapplicable. On such occasions, data scientists can use Transfer Learning to leverage useful subsets of that previous training data from related domains as they now build a fresh model.

                  Transfer Learning can be used to predict certain problems in domains that are susceptible to highly improbable events. For example, a stock-market crash might be useful to predict political catastrophes. This way, Transfer Learning can stand at the forefront of data science by gaining and applying fresh contextual knowledge through various forms of AI.

                  • Improves learning: Transfer Learning can use the knowledge gained from source models to improve learning in the target model. This improves baseline performance. It also saves time because it does not have to learn from scratch.

                  Transfer learning allows the use of small datasets to solve complex problems.  If a new domain lacks sufficient labeled training data, transfer data can assist in leveraging relevant data from older modeling projects. Applications of deep learning generate enormous amounts of complex data. Managing such data manually would require a lot of human resources. Hence, Transfer Learning is critical for the success of IoT and deep learning applications. 

                  https://www.fingent.com/insights/portfolio/achieve-higher-business-growth-profits-with-artificial-intelligence/

                  Transfer Learning for Future Innovation

                  As machine learning and deep learning continue to accelerate, transfer learning will accomplish things with improved efficiencies that were unimaginable in the past. Transfer learning will support deep neural networks in running businesses more efficiently. 

                  In a tutorial called Nuts and bolts of building AI applications using Deep Learning, renowned professor and data scientist Andrew Ng predicted that “after supervised learning — Transfer Learning will be the next driver of ML commercial success.” We are seeing that happen right in front of our eyes. Explore this revolutionary tool with Fingent’s experts and see if this is something that could help your business. 

                   

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                    About the Author

                    ...
                    Tony Joseph

                    Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                      CX Solution to Improve Retail Growth

                      Nurturing communities and building loyalties is now more critical than ever for all retail brands. With instant access to the latest trends and technologies, customers demand better experiences in their interactions with retail brands across all touchpoints. Hence, Customer experience (CX) has become the most important facet of the retail marketing strategy. Retailers, therefore, have to focus on improving CX through every channel.

                      Importance of CX solutions

                      Companies can leverage authentic data and modern technology to transform customer experiences and positively impact their business’ future. While most organizations do have systems in place to track the performances of their CX strategies, few track the end-to-end customer journey. Using appropriate CX solutions, organizations can bridge the gap between expected and actual experiences. CX solutions help companies measure and understand the impact of their CX management strategies. 

                      By employing CX solutions, you can manage the interactions that current and potential customers can have with your brand, thus enabling you to meet or exceed their expectations. CX solutions leverage customer interactions to align the brand image according to the customer’s perceptions. This helps you foster strong and long term customer relationships.

                      Related Reading: 5 Ways to Enrich Customer Experience at Your Retail Store

                      Top Trends in CX

                      Staying abreast of the latest technologies and trends in Customer Experience will help you stay ahead of the competition. It’s time to hone your CX strategies by following these latest trends that rule the CX market.

                       

                      • Omni-channel CX: Customer journeys have become more dynamic than ever. Based on convenience, customers constantly switch mediums. Since the line between physical and digital channels are blurring, customers expect seamless experiences in their interactions across all channels. It’s important for retailers to strike a proper balance between the “traditional” and “online” business models based on their customers’ preferences. Adopting omnichannel customer care strategies will help resolve complex issues quickly.
                      • Artificial Intelligence: CX enhancement requires comprehending vast amounts of chaotic and complex data in real-time at high speeds. This scenario is most suitable for AI-powered solutions. Using AI, you can replicate human-like engagements (chatbots for example), track customer-behavior and roll out customized campaigns on their preferred channel of operation. Thus you turn your data into valuable customer insights.
                      • Hyper personalization: Customers expect high levels of personalization and prefer to buy from brands that offer services/products that are fine-tuned according to their requirements. With a hyper-personalized approach, retailers can identify subtle customer traits and deliver highly targeted and relevant services. To develop this level of hyper-personalization, your data and analytics have to be aligned to paint a clear picture of your customers’ choices.   
                      • AR/VR: Augmented Reality (AR) and Virtual Reality (VR) technologies are touted as the “technologies of the future” since they provide highly immersive and engaging customer experiences. AR and VR provide customers with a hands-on experience which helps them make better choices. Many retailers are already reaping the benefits of implementing these futuristic technologies. For instance, Ikea allows customers to check how the furniture would look in their homes before buying using AR. Famous clothing brand Marks and Spencer uses virtual try-on mirrors to boost their store experiences.
                      • Virtual assistants and chatbots: Virtual assistants and chatbots enable companies to deliver faster and more efficient services at low costs. Some may argue that chatbots lack empathy and hence cannot replace human customer service representatives. However, you should not overlook the fact that advances in AI have given bots the ability to decipher human emotions. By combining the technologies of a virtual assistant and chatbots, you can provide your customers with personalized and empathetic experiences.

                       

                      Related Reading: Capitalizing on AI Chatbots Will Redefine Your Business: Here’s How

                      Future of CX

                      Customer Experience will continue to be crucial for brands to survive in a disruptive business environment. Retailers need to adopt agile models to retain customers and attract new ones. Going forward, CX will also depend on employee experiences. If your employees are empowered, they will in turn care for your customers. Your interactions, both with your customers as well as your employees across all channels need to be more meaningful and effective.

                      https://www.fingent.com/insights/portfolio/smart-product-ordering-system/

                      Gartner states that 64% of consumers give more importance to their experiences with a brand than to the price of a product or service. Fingent helps you implement the latest technological advancements to make your CX strategies fruitful. Contact us to know more. 

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                        About the Author

                        ...
                        Tony Joseph

                        Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                          How is AI poised to transform our future?

                          “Artificial Intelligence is the new electricity. It has the potential to transform every industry and create huge economic value”, says Chinese-English scientist and entrepreneur, Andrew Ng. The impact of artificial intelligence on our daily lives cannot be overlooked. From smartphones to ride-sharing apps, smart home devices, Google search, and Social media- there is hardly any industry or sector that is left untouched by AI. 

                          There has been a huge surge in patenting of artificial intelligence in the last few years. PwC estimates that by 2030, AI would contribute a whopping $15.7 trillion to the global GDP. Analysis by the World Intellectual Property Organization (WIPO) states that the number of AI-related patent applications rose from 18,995 in 2013 to 55,660 in 2017. WIPO Director-General, Francis Gurry says that “We can expect a very significant number of new AI-based products, applications, and techniques that will alter our daily lives and also shape future human interaction with the machines we created”.

                          Industries such as healthcare, automotive, and financial services were the fastest to adopt AI.

                          Following are a few key domains that would be impacted most by AI in the coming years:

                          Related Reading: How AI Integration Helps Maximize Your Business ROI

                          AI will transform these areas in the coming years:

                          1. Transport

                          The general public would widely adopt self-driving vehicles. Apart from cars, self-driving vehicles would also include delivery trucks, autonomous delivery drones, and personal robots. Commutes may shift towards an on-demand approach like the Uber-style “cars as a service approach”. Commute-time would be viewed as a time to relax or just another way to work productively. People would live further away from their homes, reducing the need for parking space. This would change the face of modern cities. 

                          However, enhanced connectivity, real-time tracking, traffic gauging, route calculations, peer-to-peer ride-sharing, and self-driving cars would be impossible without personal user data. This calls for the need to implement more stringent measures to secure the data and privacy of citizens.

                          2. Home/ service robots

                          Robots have already entered our homes in the past fifteen years. Recent advances in mechanical and AI technologies substantiate the increasing safety and reliability of using home robots. In the foreseeable future, we can expect special-purpose robots to deliver packages to our doors, clean offices and enhance security. 

                          We are already familiar with the vacuum cleaning robot – Roomba, which has gained its place in millions of homes across the world. The AI capabilities of these kinds of robots are being increased rapidly with drastic improvements in the processing power and RAM capacity of low cost embedded processors. Low cost and safe robot arms are being used in research labs all over the world. Further advances enabled by deep learning will enable us to better interact with robots.

                          3. Healthcare

                          Healthcare is a promising domain for the use of AI technologies. AI-based applications have started gaining the trust of doctors, nurses, and patients. By revising the policies and other commercial regulations regarding the development and usage of such applications, AI can be used to improve health outcomes and quality of life for millions of people in the coming years. Patient monitoring, clinical decision support, remote patient monitoring, automated assists to perform surgeries, and healthcare management systems are some of the potential applications of AI in healthcare. 

                          4. Education

                          AI has the potential to enhance education at all levels, by providing personalization at scale. While computer learning will not replace human teachers, Massive open online courses (MOOCs) will help students learn at their own pace with techniques that work for them. AI technologies such as Natural language processing, machine learning, and crowdsourcing are giving an impetus to online learning. If these technologies can be meaningfully integrated with face-to-face learning, AI will find more applications in our classrooms

                          5. Entertainment

                          AI has already transformed this domain to a considerable extent. AI-driven entertainment is gaining huge traction and response from the masses with overwhelming enthusiasm. AI-enabled entertainment will become more interactive, personalized and engaging by 2030. However, the extent to which technology replaces or enhances sociability is debatable. More research is required to understand how to leverage these attributes of AI for the benefit of society.  

                          Related Reading: Building Incredible Mobile Experiences by Combining AR and AI

                          Concerns about AI

                          Advances in AI have already impacted our lives. However, you may also have heard of the dire predictions regarding AI made by some of the brightest minds such as the late scientist Stephen Hawking and Elon Musk (Tesla and SpaceX chief). Pew Research Centre surveyed some 979 technology experts to find out whether advancing AI and related technology would help or harm humanity. 63% of the respondents were hopeful of a better future in 2030. Many of them said that all would go well only if the concerned authorities paid close attention to how these tools, platforms, and networks are engineered, distributed and updated. 

                          Following were the concerns that were mentioned most often:

                          1. Individuals would lose control over their lives due to the use of AI
                          2. Surveillance and data systems that favor efficiency over human betterment would be dangerous.
                          3. AI would cause millions of people to lose their jobs leading to economic and social upheaval.
                          4. As people continue to depend on AI, their cognitive, social and survival skills would be diminished. 
                          5. Cybercrime, cyberwarfare and the possibility of essential organizations being endangered by weaponized information would open new facets of vulnerabilities. 

                          Overcoming the concerns

                          Following are a few solutions to take positive advantages of AI:

                          1. The global population should join hands and create cohesive approaches in tackling AI’s challenges.
                          2. The development, policies, regulation, and certification of autonomous systems should undergo essential transformations to ensure that any kind of AI development would be directed towards the common good.
                          3. Corporate and government organizations should shift their priorities towards the global advancement of humanity rather than profits and nationalism. AI advances should be aimed at human augmentation, regardless of economic class. 

                          Nicholas Beale rightly said, “AI done right will empower.” As artificial intelligence continues to be embedded in most human endeavors, let us make broad changes for the better. Let us be more thoughtful about how these technologies are implemented constructively.   

                          If you would like to know more about Fingent’s development and implementation approach on AI, give us a call

                           

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                            About the Author

                            ...
                            Sachin Raju

                            Working as a Project Coordinator and Business Analyst at Fingent, Sachin has over 3 years of experience serving industries across multiple domains. His key area of interest is Artificial Intelligence and Data Visualization and has expertise in working on R&D and Proof Of Concept projects. He is passionate about bringing process change for our clients through technology and works on conceptualizing innovative technologies for businesses to visibly enhance their efficiency.

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                              How AR and AI work together to build unique mobile experiences?

                              The intriguing partnership of Augmented Reality (AR) and Artificial Intelligence (AI) is a match made in the digital heaven. An AR application can become more beneficial when AI is incorporated into it. The natural bridging of AR and AI enables mobile app developers to build more interactive and intriguing apps. This article explores a few practical ways in which AR and AI can be combined to build incredible mobile experiences.

                              Awesome Ways AI and AR Complement Each Other

                              The partnership between AR and AI is likely to have a profound impact on customer experience. Companies are developing next-generation applications for mobiles that employ AR and AI technologies. In fact, AI is the heart of AR platforms.

                              Related Reading: How Top Brands Embrace Augmented Reality for Immersive Customer Experiences

                              Though Artificial Intelligence and Augmented Reality have distinct technologies, they can sync with one another on a variety of applications. They can leverage each other’s best features and aspects building incredible mobile experiences. AI enables AR to have a multidimensional interaction with the physical environment. It allows you to manipulate 2D and 3D virtual objects with your words, eyes, and hands. 

                              It is anticipated that the demand for AR apps is bound to soar in the next four to five years. Hence, the search for appropriate software development kits (SDK) and application program interfaces (API) for AI and AR is on.

                              Current State of SDKs and APIs For AR and AI

                              As the capabilities of current SDKs (Software Development Kits) and APIs (Application Programming Interfaces) rapidly expand, the number of commercial opportunities increase exponentially. Consider a few examples:

                                • Vuforia: It is an Augmented Reality SDK that enables app developers to build mobile-centric, immersive AR experiences. It is capable of supporting both IOS and Android, allowing brands to develop apps with minimal commercial and technical risks. 
                                • ARCore: It is Google’s proprietary AR SDK. It enables developers to get their AR apps up and running on mobile devices. ARCore supports IOS devices and allows developers to build rich and immersive AR experiences supported by mobile devices.  
                                • Core ML: It is a Machine Learning framework used across Apple devices. This API allows you to perform real-time predictions of live images on your device. Its low latency and near real-time results are its biggest advantages. Core ML is an application that can be run without network connections. 
                                • TensorFlow Lite: It is an open-source deep learning framework focused on mobile device inference. TensorFlow Lite enables developers to insert their own custom models.

                              Practical Ways to Combine AR and AI

                              The marriage of AR and AI opens up endless opportunities. Here are a few ways in which this combination is working to create digital miracles.

                              1. Speech recognition: As an AI model listens to what you say, AR effects appear in front of you. For example, if you say ‘pizza,’ a virtual pizza slice appears in front of your mouth. 

                              2. Image recognition and image tracking: It allows customers to see how an object would look and fit in a given space. Combining AR with AI technology allows users to move still photos of items into a still image of a room and assists them in making a decision. Example: IKEA Place

                              3. Human pose estimation: It is a technique that detects human figures and poses. It predicts the positions of a person’s joints in an image or video. This can be used in controlling AR content. Yopuppet.com is one example. 

                              4. Education: It allows students to have new perspectives through interaction with virtual reality. For example, it enables them to visualize and interact with a 3D life-size version of the human body. 

                              Related Reading: Impact Of Augmented Reality In Education Industry

                              5. Recognizing and labeling: When the camera is pointed to a scene or an image, the AR app displays a label that indicates the object or the item when it recognizes it. 

                              6. Car recognition: Using a smartphone camera, it allows its customers to sit inside the car and explore the car’s interiors. There isn’t even a need to download the application. 

                              7. Object detection: AR-AI combination can be applied to automatically learn and detect the position and extent of the objects within an image or a video. This mobile-friendly model facilitates interaction between physical and digital objects. 

                              Take Away

                              The bridging of AR and AI is offering businesses an opportunity to empower their customers more than ever before with information shared in captivating ways. Together, AR and AI continue to enhance mobile experiences.  It enables developers to design richer and more intuitive, relevant experiences for their diverse consumers. As we noted earlier, the applications of AR and AI are numerous. 

                              To know more about how Fingent can help you build incredible mobile experiences by combining AR and AI, get in touch with our experts today!

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                                About the Author

                                ...
                                Girish R

                                Girish R, Programmer for 17 yrs, Blogger at Techathlon.com, LifeHacker, DIYer. He loves to write about technology, Open source & gadgets. He currently leads the mobile app development team at Fingent.

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                                  How AI is bringing change to the software testing practice

                                  Artificial Intelligence is penetrating into multiple functions performed by the software industry. In software testing, the technology holds the potential to be a game-changer. Imagine the capability of your software to test and diagnose itself and make self-corrections! This will lead to huge savings on your resources. With this in mind, let’s try and understand exactly how AI will impact the traditional way of software testing. 

                                  Before we proceed, let’s get one thing clear – Do we really need AI in software testing?

                                  Do We Really Need AI in Software Testing? 

                                  Software testing came into existence as a result of the evolution of development methodologies. It fed the need for robust, error-free software products. Testing was a laborious task for sure. However, automating software testing required traceability and versioning, both of which were critical and needed careful consideration. Something was needed to resolve this.

                                  As businesses move towards digital transformation and the software market continues to grow, businesses expect a real-time risk assessment across all stages of the software delivery cycle. AI in software testing is the right response to these challenges. AI can develop error-free applications while enabling greater automation in software testing. This helps meet the expanded, critical demands for testing. It improves the quality of engineering and reduces testing time allowing the tester to focus on more important things. The verdict is clear then – We Really Need AI for Software Testing!

                                  Five Impressive Ways AI Impacts Software Testing

                                  1. Improves object application categorization

                                  AI is widely used in object application categorization. When tools and testers are created, unique pre-train controls can be created. Once the hierarchy of the controls is categorized, testers can create a technical map to obtain labels for the different controls. 

                                  In the near future, AI will become capable of observing users perform exploratory testing on the testing site. And once user behavior is assessed, it can assign, monitor, and categorize the risk preference.

                                  2. Automation of test case writing 

                                  Gone are the days of web crawlers. As automation is picking momentum, AI tools have become capable of learning business usage scenarios of test applications. 

                                  Related Reading: Unconventional Ways Artificial Intelligence Drives Business Value

                                  They can automatically collect insightful data such as HTML pages, screenshots and page loading time and eventually train ML models for expected patterns of the app. And as soon as they are executed, any variations are marked as potential issues. This makes it easier for the tester to find and validate differences and fix issues. 

                                  3. Enhanced accuracy

                                  To date, source analysis requires human resources to accomplish the task. Unfortunately, because of the enormity of the data, even the best experts could overlook, or miss out on observing certain critical defects. Human error and the tendency to lose focus further impairs the experts involved in software testing. It can be disastrous if bugs caused by these errors are caught by consumers before project stakeholders. Product positioning and brand reputation can be jeopardized. 

                                  Thankfully, AI can teach systems to learn source analysis and, in the future, apply this acquired knowledge. This ensures that testers have greatly enhanced accuracy. It eliminates the probability of human error and also shortens the time to run a test and increases the possibility of finding defects or bugs. 

                                  4. Automation without the user interface

                                  AI-based techniques can be applied for non-functional tests such as performance, security and unit integration. It can also be applied on various application logs which assists in developing auto-scaling capabilities such as bug prediction.

                                  AI algorithms can enhance UI testing, predict the next test, determine the outcomes for subjective and complex tests and much more. In other words, AI could increase the overall test coverage while it increases the depth and scope of the test itself.

                                  5. Reduces cost and decreases time to market

                                  The need for manually repeating a test is time-consuming and extremely expensive. But with AI, such tests can be automated to repeat several times over. Each time the software test is repeated automatically, the source code gets modified to correct any bugs. This eliminates the additional cost of repeating the test and increases the speed of the test from days to hours, which in turn saves more money.

                                  Related Reading: Quality Assurance in Software Testing – Past, Present & Future

                                  Allow AI to Revolutionize your Business

                                  AI has proven to have a significant impact on software testing with its benefits ranging from optimization to extraordinary savings. It enables testers to move beyond the traditional route and dive toward precision-based testing processes. This can prove invaluable to your business. To find out how you can make this happen for your business, contact us

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                                    About the Author

                                    ...
                                    Sreejith

                                    I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

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                                      Knowledge Representation Models in Artificial Intelligence  

                                      Knowledge representation plays a crucial role in artificial intelligence. It has to do with the ‘thinking’ of AI systems and contributes to its intelligent behavior. Knowledge Representation is a radical and new approach in AI that is changing the world. Let’s look into what it is and its applications. 

                                      Understanding Knowledge Representation and its Use

                                      Knowledge Representation is a field of artificial intelligence that is concerned with presenting real-world information in a form that the computer can ‘understand’ and use to ‘solve’ real-life problems or ‘handle’ real-life tasks.

                                      The ability of machines to think and act like humans such as understanding, interpreting and reasoning constitute knowledge representation. It is related to designing agents that can think and ensure that such thinking can constructively contribute to the agent’s behavior. 

                                      In simple words, knowledge representation allows machines to behave like humans by empowering an AI machine to learn from available information, experience or experts. However, it is important to choose the right type of knowledge representation if you want to ensure business success with AI

                                      Four Fundamental Types of Knowledge Representation

                                      In artificial intelligence, knowledge can be represented in various ways depending on the structure of the knowledge or the perspective of the designer or even the type of internal structure used. An effective knowledge representation should be rich enough to include the knowledge required to solve the problem. It should be natural, compact and maintainable. 

                                      Related Reading: 6 Ways Artificial Intelligence Is Driving Decision Making

                                      Here are the four fundamental types of knowledge representation techniques: 

                                      1. Logical Representation

                                      Knowledge and logical reasoning play a huge role in artificial intelligence. However, you often require more than just general and powerful methods to ensure intelligent behavior. Formal logic is the most helpful tool in this area. It is a language with unambiguous representation guided by certain concrete rules. Knowledge representation relies heavily not so much on what logic is used but the method of logic used to understand or decode knowledge.

                                      It allows designers to lay down certain vital communication rules to give and acquire information from agents with minimum errors in communication. Different rules of logic allow you to represent different things resulting in an efficient inference. Hence, the knowledge acquired by logical agents will be definite which means it will either be true or false. 

                                      Although working with logical representation is challenging, it forms the basis for programming languages and enables you to construct logical reasoning.

                                      2. Semantic Network

                                      A semantic network allows you to store knowledge in the form of a graphic network with nodes and arcs representing objects and their relationships. It could represent physical objects or concepts or even situations. A semantic network is generally used to represent data or reveal structure. It is also used to support conceptual editing and navigation. 

                                      A semantic network is simple and easy to implement and understand. It is more natural than logical representation. It allows you to categorize objects in various forms and then link those objects. It also has greater expressiveness than logic representation. 

                                      Related Reading: Understanding The Different Types Of Artificial Intelligence

                                      3. Frame Representation

                                      A frame is a collection of attributes and its associated values, which describes an entity in the real world. It is a record like structure consisting of slots and its values. Slots could be of varying sizes and types.  These slots have names and values. Or they could have subfields named as facets. They allow you to put constraints on the frames. 

                                      There is no restraint or limit on the value of facets a slot could have, or the number of facets a slot could have or the number of slots a frame could have. Since a single frame is not very useful, building a frame system by collecting frames that are connected to each other will be more beneficial. It is flexible and can be used by various AI applications. 

                                      4. Production Rules

                                      Production rule-based representation has many properties essential for knowledge representation. It consists of production rules, working memory, and recognize-act-cycle. It is also called condition-action rules. According to the current database, if the condition of a rule is true, the action associated with the rule is performed. 

                                      Although production rules lack precise semantics for the rules and are not always efficient, the rules lead to a higher degree of modularity. And it is the most expressive knowledge representation system. 

                                      Gain the Benefits of Knowledge Representation

                                      Used properly, knowledge representation enables artificial intelligence systems to function with near-human intelligence, even handling tasks that require a huge amount of knowledge. The increasing use of natural language also makes it human-like in its responses. Making the right choice in the type of knowledge representation you must incorporate is crucial and will ensure that you get the best out of your artificial intelligence system. If you need help with this, we’re here. Please reach out to us

                                      Stay up to date on what's new

                                        About the Author

                                        ...
                                        Sachin Raju

                                        Working as a Project Coordinator and Business Analyst at Fingent, Sachin has over 3 years of experience serving industries across multiple domains. His key area of interest is Artificial Intelligence and Data Visualization and has expertise in working on R&D and Proof Of Concept projects. He is passionate about bringing process change for our clients through technology and works on conceptualizing innovative technologies for businesses to visibly enhance their efficiency.

                                        Talk To Our Experts

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