Category: Digital Transformation

3 Reasons to Embrace Prescriptive Analytics in Healthcare

From flagging an unsafe drug interaction to activating a yearly reminder call for a mammogram, healthcare providers are leveraging patient data for a wide array of healthcare tasks. Yet, a worrying number of healthcare providers struggle to understand which one of the big data analytics methods, prescriptive or predictive, is most effective for their business.

Related Reading: 5 Ways Big Data is Changing the Healthcare Industry

Understanding the difference between prescriptive analytics and predictive analytics is the key to finding the right path to viable and productive solutions for your healthcare industry. This blog discusses why you should consider prescriptive analytics rather than predictive analytics to drive value to your business.  

Predictive Analytics: The Ability to Forecast What Might Happen

Predictive analytics has been helpful to healthcare providers as they look for evidence-based methods to minimize unnecessary costs and avoid adverse events, which can be prevented. Predictive analytics aims to detect problems even before they occur using historical patterns and modeling. As the word itself suggests, it predicts. It gives you collated and analyzed data that could serve as raw material for informed decision making. 

Related Reading: Data Mining and Predictive Analytics: Know The Difference

However, the healthcare industry demands a more robust infrastructure. It needs access to real-time data that allows quick decision-making both clinically and financially.  It also requires medical devices that can provide information on the vitals of a patient up to the nanosecond. Based on the information available for the individual patient, clinical decision support systems should be able to provide an accurate diagnosis and the treatment options available. This must take into consideration the latest advances in medicine available as well. That is where prescriptive analytics comes into the picture.

Prescriptive Analytics: Reveals Actionable Next Steps

Prescriptive analytics takes it a step further by providing actionable next steps. If predictive analytics sheds light on the dark alley, prescriptive analytics reveals the stepping stones that would help map out the course of action to be taken. It empowers you to make more accurate predictions and gives you more options so you can make well-defined split-second decisions, which is critical for the healthcare industry. 

According to Research and Markets, the global prescriptive and predictive analytics market is expected to reach $28.71 billion by 2026. The reason for such an increase is because prescriptive analytics has the capacity to analyze, sort and learn from data and build on such data more effectively than any human mind can. Hence, the most outstanding benefit of prescriptive analytics is the outcome of the analysis. 

Three Reasons to Consider Prescriptive Analysis

MarketWatch states that Healthcare prescriptive analytics market is poised to grow significantly during the forecast period of 2016-2022. Here are 3 reasons why.

1. Sound Clinical Decision-Making Options

Unlike predictive analytics which stops at predicting an upcoming event, prescriptive analytics empowers healthcare providers with the capability to do something about it, helping them take the best action to mitigate or avoid a negative consequence. 

To illustrate, a healthcare service provider might be experiencing an inordinately increased number of hospital-acquired infections. Prescriptive analytics wouldn’t just stop at flagging the anomaly and highlighting who would be the next possible patient with vulnerable vitals. It would also point to the nurse who is responsible for spreading that particular infection to all these patients. It could also prevent similar outbreaks in the future by helping healthcare providers develop a sound antibiotic stewardship program.  

2. Sound Clinical Action

Prescriptive analytics doesn’t limit itself to interpreting the evidence. It also allows health care providers to consider recommended actions for each of those predicted outcomes. It carefully links clinical priorities and measurable events such as clinical protocols or cost-effectiveness to ensure that viable solutions are recommended. 

To illustrate, a healthcare provider might be able to forecast a patient’s likely return to the hospital in the very next month using predictive analysis. On the other hand, prescriptive analytics would be able to drive decisions regarding the associated cost simulation, pending medication, real-time bed counts, and so on. Or, it could help you decide if you need to adjust order sets for in-home follow-up. It empowers the hospital staff to identify the patient with a greater risk of readmission and take needed action to mitigate such risks.

3. Sound Financial Decisions

Prescriptive analytics has the capability to lower the cost of healthcare from patient bills to the cost of running hospital departments. In other words, it helps in making sound financial and operational decisions, providing short-term and long-term solutions to administrative and financial challenges. 

Gain the Benefits of Prescriptive Analysis

Prescriptive analytics provides enormous scope and depth as developers improve technologies in the future. It is making truly meaningful advances with regard to the quality and timeliness of patient care and is reducing clinical and financial risks. Are you ready to get on board? Contact us for help. 

2020 Turning The Year Of Multi-Cloud Adoption for Enterprises

There has been a lot of hype going on around businesses adopting multi-cloud strategies that make use of public, private, and hybrid cloud services. Businesses, especially the mid-market and enterprise-level industries can utilize multi-cloud strategy as a smart investment by leveraging the benefits of its resilient performance and virtual infrastructure.

A multi-cloud strategy is all about adopting a mixture of IAAS (Infrastructure As A Service) services from multiple cloud providers and sharing workloads among each of these services which are reliable, secure, flexible, and of course cost-effective. 

Why Must Businesses Opt For A Multi-Cloud Strategy?

Businesses can adopt a multi-cloud strategy to acquire an optimal distribution of assets across the user’s cloud-hosting environments. With a multi-cloud strategy, businesses can have access to multiple options such as favorable Service Level Agreement terms and conditions, greater upload speed selection, customizable capacity, cost terms, and many more.

How Can Businesses Make A Multi-Cloud Adoption Decision?

Multi-cloud adoption decisions are based on 3 major considerations:

• Sourcing – Agility can be improved and chances of vendor lock-in can be avoided or minimized by sourcing. This decision can be driven by factors such as performance, data sovereignty, availability, regulatory requirements, and so on.
• Architecture – Architecture is a major decision-driver as many modern applications are mostly of modular fashion that can span multiple cloud providers and obtain services from any number of clouds.
• Governance – Businesses can now standardize policies, procedures, processes, and even share tools that can enable cost governance. By adopting services from multiple cloud providers, enterprises can now ensure operational control, unify administrative processes, and monitor their IT systems more effectively and efficiently.

Better disaster recovery and easier migration are the other key benefits that drive enterprises to adopt multi-cloud strategies.

Related Reading: Cloud Computing Trends To Expect In 2020

Top 7 Reasons To Adopt Multi-Cloud For Your Business

• Ability To Find The Best-In-Class Multi-Cloud Providers

Businesses administrators can bring in the best-in-class cloud hosting providers for each task that best suits their requirements. In a recent survey by Gartner, 81% of respondents said that the multi-cloud approach proved beneficial to them. Businesses are free to make their decisions based on the sourcing, architecture, and governance factors as mentioned above.

• Agility

According to a recent study by RightScale, organizations leverage almost 5 different cloud platforms on average. This figure shows the transformation of enterprises increasingly towards multi-cloud environments. Businesses struggling with legacy IT systems, hardware suppliers, and on-premise structures can benefit from adopting multi-cloud infrastructures to improve agility as well as workload mobility amongst heterogeneous cloud platforms.

• Flexibility And Scalability

With a competent multi-cloud adoption, enterprises can now scale their storage up or down based on their requirements. A multi-cloud environment is a perfect place for the storage of data with proper automation as well as real-time syncing. Based on the requirements of individual data segments, businesses can depend on multiple cloud vendors specifically. For improved scalability, enterprises must focus on achieving the following 4 key factors:

1. A single view of each cloud asset
2. Portable application design
3. The capability to automate and orchestrate across multiple clouds
4. Improved workload placement

•  Network Performance Improvement

With a multi-cloud interconnection, enterprises can now create high-speed, low-latency infrastructures. This helps to reduce the costs associated with integrating clouds with the existing IT system. When businesses extend their networks to multiple providers in this manner, proximity is ensured and low-latency connections are established that in turn improves the application’s response time along with providing the user a better experience. 

• Improved Risk Management

Risk management is a great advantage that multi-cloud strategies can provide businesses with. For instance, consider the case where a vendor has an infrastructure meltdown or an attack. A multi-cloud user can mitigate the risk by switching to another service provider or back up or to a private cloud, immediately. Adopting redundant, independent systems that provide robust authentication features, vulnerability testing as well as API assets consolidation ensure proper risk management. 

• Prevention Of Vendor Lock-In

With a multi-cloud strategy, enterprises can evaluate the benefits, terms, and pitfalls of multiple service providers and can choose the option to switch to another vendor after negotiation and careful validation. Analyzing terms and conditions before signing a partnership with a vendor can prevent vendor lock-in situations.

• Competitive Pricing

Enterprises can choose between the vendors and select the best-suited based on their offerings such as adjustable contracts, flexible payment schemes, the capacity to customize, and many other features.

To learn more about adopting an effective multi-cloud strategy and the benefits it offers, drop us a call and talk to an expert. 

It’s Time to Bid Goodbye to the Legacy Technology!

The decade’s end has seen numerous inevitable changes in the technology market. It hasn’t been long since we bid adieu to Python 2, and now Microsoft Silverlight is nearing its end-of-life!

This surely brings a million questions to your curious mind! 

Why did Microsoft decide to end all support for Silverlight? What are the next best alternatives available in the market? And most of all, is it okay to still keep using Silverlight? 

Read on as we answer it all!

What is Microsoft Silverlight?

Silverlight, an application framework designed by Microsoft, has been driving rich media on the internet since 2007. Created as an alternative to Adobe Flash, this free, browser focused developer tool facilitated web development by enabling computers and browsers to utilize UI elements and associated plugins for rich media streaming. With the emergence of video streaming platforms like Netflix and Amazon Prime, Silverlight turned out to be a great option to enable sophisticated effects.

So What Led To The Demise of Microsoft Silverlight?

A couple of things, but mostly Silverlight could not catch up with the rapidly evolving software market!

When Microsoft Silverlight was released in 2007, it looked like a huge success. Especially with the successful online streaming of the huge Beijing Olympics coverage in 2008, the political conventions of 2008, and the 2011 Winter Olympics, Silverlight was on a roll, later pulling in major video streaming platforms like Netflix and Amazon Prime onboard.

However, Silverlight could not shine for long. A few problems started to surface soon. Bugs in several applications were just one manifestation. The worst issues came about with Microsoft misjudging the real requirements of the market.

Although Silverlight reduced the user’s dependency on Flash to access rich graphics, animations, videos, and live streams online, it did so with a heavy reliance on Microsoft tools at the backend. Using Microsoft .Net Framework and XAML coding format, Silverlight offered the support for Windows Media Audio(WMA), Windows Media Video(WMV), advanced audio coding and the rest. 

This seemed difficult, as well as risky for developers, especially to depend on a single vendor’s framework. Meanwhile, constant push to upgrade Silverlight made things more complicated, leaving developers more comfortable adopting low cost opens source alternatives like Flash and JavaScript over Silverlight. With HTML5 -and other browser standards on the rise, Silverlight became an outlier in the market.

In 2013, the Redmond giant stopped the development of Silverlight but continued to roll out bug fixes and patches regularly. In September 2015, Google Chrome ended support for Silverlight, followed by Firefox in March 2017. Microsoft-edge does not support Silverlight plug-ins at all, and with modern browsers transitioning to HTML5, Microsoft did not see any need to keep maintaining this application framework.

So, it’s official! Microsoft has announced the support end date for Silverlight to be on October 12, 2021. 

And what is Netflix going to do? Well, Netflix currently supports Silverlight 4 and Silverlight 5. So Netflix viewers, using it on Windows XP or Windows 7 PC (both themselves now unsupported) can use either the Silverlight plug-in or HTML5 player.

What Happens After October 2021?

Not to worry, there won’t be a big boom on October 12, 2021! 

It is true that Silverlight will be completely unsupportive after the said date and will no longer receive any future quality or security updates. But however, Microsoft is not preventing or terminating any Silverlight applications for now.

So should you still be using Silverlight?

Well, no! Fewer users will be able to still use Silverlight driven apps. However, this would turn worse, with developers wanting to work in a dead-end development environment, which will immensely raise the cost of supporting Silverlight apps.

What Are The Next Best Options?  

No doubt Microsoft Silverlight has served as a great option for developing rich apps. However, with the end of support for Silverlight, here’s listing a couple of new tech stacks that promises to be more reliable alternatives. 

AngularJS, a popular framework maintained by Google is simply a great option for developers around the world. It is an open-source framework designed to address the challenges of web development processes and offers ease in integrating with HTML code and application modules. Moreover, it automatically synchronizes with modules that make the development process seamless, and following a DOM methodology, it focuses on improving performance and testability. Adding to this, AngularJS uses basic HTML that enables building rich internet applications effectively. Also, with an MVC built architecture and various extensions, this technology proves to be a great option for designing applications that are dynamic and responsive.  

ReactJS is another application framework that can easily be labeled as a “best seller”, based on the popularity and affection it has gained in the developer community. Launched in 2013, the ReactJS framework is today well regarded and used by leading companies like Apple, PayPal, Netflix, and of course Facebook. React Native is a variant of the ReactJS JavaScript library that combines native application development with JavaScript UI development, to build web pages that are highly dynamic and user-responsive. While native modules allow implementing platform-specific features for iOS and Android, the rest of the code is written with JavaScript and shared across platforms.

Related Reading: React Native Or Flutter – The Better Choice For Mobile App Development

With technologies running in and disappearing from the market, it can be quite difficult to decide on the stack of digital tools that would best fit your business. Our business and solution experts can help ensure that you transform with the right technology to meet industry challenges and enhance your revenue opportunities. To discuss more on how we can help you identify the right technology for your company, get in touch with our experts today!

Understanding the Importance of Times Series Forecasting 

To be able to see the future. Wouldn’t that be wonderful! We probably will get there someday, but time series forecasting gets you close. It gives you the ability to “see” ahead of time and succeed in your business. In this blog, we will look at what time series forecasting is, how machine learning helps in investigating time-series data, and explore a few guiding principles and see how it can benefit your business.

What Is Time Series Forecasting?

The collection of data at regular intervals is called a time series. Time series forecasting is a technique in machine learning, which analyzes data and the sequence of time to predict future events. This technique provides near accurate assumptions about future trends based on historical time-series data.

The book Time Series Analysis: With Applications in R describes the twofold purpose of time series analysis, which is “to understand or model the stochastic mechanism that gives rise to an observed series and to predict or forecast the future values of a series based on the history of that series.” 

Time series allows you to analyze major patterns such as trends, seasonality, cyclicity, and irregularity. Time series analysis is used for various applications such as stock market analysis, pattern recognition, earthquake prediction, economic forecasting, census analysis and so on. 

Related Reading: Can Machine Learning Predict And Prevent Fraudsters?

Four Guiding Principles for Success in Time Series Forecasting

1. Understand the Different Time Series Patterns

Time series includes trend cycles and seasonality. Unfortunately, many confuse seasonal behavior with cyclic behavior. To avoid confusion, let’s understand what they are:

• Trend: An increase or decrease in data over a period of time is called a trend. They could be deterministic, which provides an underlying rationale, or stochastic, which is a random feature of time series.
• Seasonal: Oftentimes, seasonality is of a fixed and known frequency. When a time series is affected by seasonal factors like the time of the year or the day of the week, a seasonal pattern occurs.
• Cyclic: When a data exhibit fluctuates, a cycle occurs. But unlike seasonal, it is not of a fixed frequency.

2. Use Features Carefully

It is important to use features carefully, especially when their future real values are unclear. However, if the features are predictable or have patterns you will be able to build a forecast model based on them. Using predicted values as features is risky as it can cause substantial errors and provide a biased result. Properties of a time series and time-related features that can be calculated could be added to time series models. Mistakes in handle features could easily get compounded resulting in extremely skewed results, so extreme caution is in order.

Related Reading: Machine Learning Vs Deep Learning: Statistical Models That Redefine Business

3. Be Prepared to Handle Smaller Time Series

Don’t be quick to dismiss smaller time series as a drawback. All time-related datasets are useful in time series forecasting. A smaller dataset wouldn’t require external memory for your computer, which makes it easier to analyze the entire dataset and make plots that could be analyzed graphically.

4. Choose The Right Resolution

Having a clear idea of the objectives of your analysis will help yield better results. It will reduce the risk of propagating the error to the total. An unbiased model’s residuals would either be zero or close to zero. A white noise series is expected to have all autocorrelations close to zero. In other words, choosing the right resolution will also eliminate noisy data that makes modeling difficult.

Types of Time Series Data and Forecasts

Times series basically deals with three types of data –  time-series data, cross-sectional data, and pooled data, which is a combination of time series data and cross-sectional data. Large amounts of data give you the opportunity for exploratory data analysis, model fidelity and model testing and tuning. The question you could ask yourself is, how much data is available and how much data am I able to collect?

There are different types of forecasting that could be applied depending on the time horizon. They are near-future, medium-future and long-term future predictions. Think carefully about which time horizon prediction you need.

Organizations should be able to decide which forecast works best for their firm. A rolling forecast will re-forecast the next twelve months, whereas the traditional, or a static annual forecast creates new forecasts towards the end of the year. Think about whether you want your forecasts updated regularly or you need a more static approach.

By allowing you to harness down-sampling and up-sampling data, the concept of temporal hierarchies can mitigate modeling uncertainty. It is important to ask yourself, what temporal frequencies require forecasts?

Keep Up With Time

As businesses grow more dynamic, forecasting will get increasingly harder because of the increasing amount of data needed to build the Time Series Forecasting model. Still, implementing the principles outlined in this blog will help your organization be better equipped for success. If you have any questions on how to do this, just drop us a message. 

A Look Into The Cloud Computing Trends for 2020

“Fewer, but larger, public cloud platform providers and a maturing SaaS ecosystem will dominate enterprise cloud spending” – The Public Cloud Market Outlook, 2019 To 2022 Forrester Report.

Organizations are recognizing the importance of cloud computing and are adopting the technology steadily over the past few years. With recent technological advancements creating new excitement around the idea of cloud computing, the adoption is now skyrocketing! 

According to Gartner, the worldwide public cloud services market will gain a positive growth of 17% in 2020. That is an increase from $227.8 billion in 2019 to 266.4 billion in 2020. This makes it vital for organizations to identify the forces that will shape the cloud computing market this year. This article will help you with this as we discuss five specific trends that will transform cloud computing in 2020.

Why Keep Up with Cloud Computing?

Aggregated mostly around Amazon, Google and Microsoft, the cloud market underwent a profound change in the recent past. The pace for cloud adoption and innovation will inevitably continue to accelerate across industries and regions providing new opportunities, and new levels of quality and efficiency. The question you must be asking is: What is in store for the cloud computing market and how should you prepare for it in 2020?

1. Shifting Gears from Multi-Cloud to Hybrid-Cloud

2019 has seen how organizations routinely deployed workloads across multiple clouds. In order to achieve expected outcomes in business, organizations will have to adopt the right and appropriate cloud strategy. A hybrid cloud computing structure uses an orchestration of local servers, private cloud, and third-party public cloud services to achieve desired results. According to The RightScale 2019 State of The Cloud Report, the hybrid cloud adoption rate was estimated at 58% last year.

In this transitional era, the hybrid-cloud will become an integral part of the long-term vision for industries on how they will meet their needs. It can provide a seamless experience to enterprises and help them solve complicated challenges around latency. Customers too won’t have to deal with two different pieces of infrastructure; on-premise and public cloud. Thus, the shift to a hybrid-cloud will make things easier for both the organization as well as the customers.

Related Reading: Hybrid Cloud Infrastructure: How It Benefits Your Business

2. Serverless Computing 

“Serverless computation is going to fundamentally change not only the economics of what is back-end computing, but it’s going to be the core of the future of distributed computing,” says Satya Nadella, Chief Executive Officer at Microsoft. This comment clearly shows what the future of serverless computing is. 

Serverless computing ensures that developers must only focus on their core product without worrying about operating and managing the servers. This is an advantage that moves enterprises to adopt serverless computing. According to Gartner, more than 20% of global enterprises will deploy serverless computing technologies by 2020.

3. Cloud Security will Become Paramount

Many organizations feel that cloud computing could pose security issues. They might have concerns about regulatory and privacy issues, along with compliance and governance issues. Consequently, security features of public data have become the key focus in 2020. It will not be just about access controls or policy creations. Aspects such as data encryption, cloud workload security, and threat intelligence will gain priority as part of an organization’s security measures. 2020 will also see security features such as privileged access management and shared responsibility models.

According to Kristin Davis of 42crunch.com, 2019 became the year where API Security threats came to notice. As the year progressed, we have observed a lot of high profile API breaches and vulnerabilities, including the ones at Facebook, Amazon Ring, GitHub, Cisco, Kubernetes, Uber, Verizon, etc. In their October 2019  report, Gartner estimates that by 2021, exposed APIs will form a larger attack surface than UIs for 90% of web-enabled applications. In 2020, we expect API security getting to the top of the agenda of a chief information security officer. Also, DevOps tools and processes are expanding to DevSecOps, to lower the risks and implement security by design. 

Mihai Corbuleac, Senior IT Consultant at StratusPointIT predicts security acquisitions to make more headlines in 2020, it has made the headlines over the last year. It is because all cloud companies that can’t develop in-house modern security solutions have to look to buy them.

Related Reading: How Secure is Your Business in a Multi-Cloud Environment

4. Digital Natives

As the workforce evolves, the expectations of the workers will definitely increase. Those joining the workforce will be well-acquainted with cloud computing and its advantages. Such workers are called ‘digital natives.’  

Organizations will have two sets of workers as a consequence: those who have adopted digital best practices and those who have not. This would call for a need to train the second set of workers, which is called ‘reverse mentoring.’ The adoption of cloud computing and related technologies will enable organizations to integrate both the workgroups into one unified workforce. 

5. Quantum Computing 

Quantum computing requires massive hardware developments. This opens up the potential to exponentially increase the efficiency of computers in 2020. It allows computers and their servers to process more rapidly than ever before. Quantum computing also has the potential to limit energy consumption. It requires lesser consumption of electricity while generating massive amounts of computing energy. Best of all, quantum computing can have a positive effect on the environment and the economy. 

Are You Keeping Up the Pace? 

Whether you are a large organization or a small one, cloud computing will remain a compelling, fast-moving force in 2020. Adopting cloud computing technology will enable organizations to mitigate risks and capitalize on opportunities. Ultimately, organizations will have a number of decisions to make with regards to cloud computing. It will include deciding when and how to adopt cloud computing technology, as well as for deciding on the specific model they would like to adopt. 

Related Reading: Cloud Migration: Essentials to Know Before You Jump on the Bandwagon

With years of experience in helping clients transform their business by the power of the cloud, Fingent can help you understand and implement this technology seamlessly in your business. Contact us to know more.

How AI and Voice Search Will Impact Your Business in 2020

“It is common now for people to say ‘I love you’ to their smart speakers,” says Professor Trevor Cox, Acoustic engineer, Salford University. 

The Professor wasn’t exactly talking about the love affair between robots and humans, but his statement definitely draws attention to the growing importance of voice search technology in our lives. AI-driven voice computing technology has drastically changed the way we interact with our smart devices and it is bound to have a further impact as we move into 2020. 

In this blog, we will consider six key predictions for AI-Driven voice computing in 2020.

How Essential Is AI-Driven Voice Search For Businesses?

Voice search is becoming increasingly popular and is evolving day after day. It can support basic tasks at home, organize and manage work, and the clincher – it makes shopping so much easier. No doubt about it, AI-driven voice search and conversational AI are capturing the center stage. 

Related Reading: Why you can and should give your app the ability to listen and speak

Voice-based shopping is expected to hit USD 40 billion in 2022. In other words, more and more consumers will be expecting to interact with brands on their own terms and would like to have fully personalized experiences. As the number of consumers opting for voice-based searches keeps increasing, businesses have no option than to go all-in with AI-driven voice search. With that in mind, let’s see where this is going to be leading businesses in 2020. 

Six key predictions for AI-driven voice search and conversational AI in 2020

1. Voicing a human experience in conversational AI

Chatbots are excellent, but the only downside is that most of them lack human focus. They only provide information, which is great in itself, but not enough to provide the top-notch personalized experience that consumers are looking for.  This calls for a paradigm shift in conversational design where the tone, emotion, and personality of humans are incorporated into bot technologies. 

Statista reports that by 2020, 50% of all internet searches will be generated through voice search. Hence, developers are already working on a language that would be crisp, one that is typically used in the film industry. Such language could also be widely used on various channels such as websites and messaging platforms. 

Related Reading: Capitalizing on AI Chatbots Will Redefine Your Business: Here’s How

2. Personalization

A noteworthy accomplishment in voice recognition software enhancing personalization is the recent developments in Alexa’s voice profiling capabilities. Personalization capabilities already in place for consumers are now being made available to skill developers as part of the Alexa Skills Kit. This will allow developers to improve customers’ overall experience by using their created voice profiles.

Such personalization can be based on gender, language, age and other aspects of the user. Voice assistants are building the capacity to cater even to the emotional state of users. Some developers are aiming to create virtual entities that could act as companions or councilors. 

3. Security will be addressed 

Hyper personalization will require that businesses acquire large amounts of data related to each individual customer. According to a Richrelevance study, 80% of consumers demand AI transparency. They have valid reasons to be concerned about their security. This brings the onus on developers to make voice computing more secure, especially for voice payments.

4. Natural conversations

Both Google and Amazon assistants had a wake word to initiate a new command. But recently it was revealed that both companies are considering reducing the frequency of the wake word such as “Alexa.” This would eliminate the need to say the wake word again and again. It would ensure that their consumers enjoy more natural, smooth and streamlined conversations.

5. Compatibility and integration

There are several tasks a consumer can accomplish while using voice assistants such as Amazon’s Alexa or Google’s Assistant. They can control lights, appliances, smart home devices, make calls, play games, get cooking tips, and more. What the consumer expects is the integration of their devices with the voice assistant. 2020 will see a greatly increased development of voice-enabled devices.

6. Voice push notifications

Push notification is the delivery of information to a computing device. These notifications can be read by the user even when the phone is locked. It is a unique way to increase user engagement.  Now developers of Amazon’s Alexa and Google Assistant have integrated voice push notifications which allow its users to listen to their notifications if they prefer hearing over reading them.

What Does It Mean for Your Business In 2020?

AI-driven voice computing and conversational AI is going to change all aspects of where, when and how you engage and communicate with your consumers. By 2020, IDC  estimates a double-digit growth in the smart home market. Wherever they are and whatever channel they are using, you will be required to hold seamless conversations with your customers across various channels. 

“Early bird catches the worm.” Be the first in your industry to adopt and gain the benefits of voice search and conversational AI.  Call us and find out how we can make this happen for you.

Attaining Digital Transformation Success with AIOps in 2020

Your IT infrastructure is the key pillar of your organization and this dependency will only increase steadily in 2020. You need help to cope with this massive dependency, and digital transformation will play a crucial role in this. Now, in order to make your digital transformation successful, you need something powerful, radical and looking up to the next-gen. That is what AIOps is.

Related Reading:  How Digital Innovation Transformed Today’s Business World

This blog will discuss how organizations can apply AIOps to drive digital transformation and make your IT operations a success for the future of your business.

Defining AIOps and Its Crucial Role

AIOps was initially used by Gartner in 2017 as an acronym for Artificial Intelligence for IT operations. AIOps is a beautiful synchronization of machine learning, analytics, and AI. These technologies are brought together in order to derive meaning from massive datasets. It pools all kinds of data gathered from different sources and uses advanced AI and ML operations to enhance a wide range of IT operations. The insights derived are far beyond what human analysis could achieve. 

As IT infrastructure is becoming progressively complex with the demands of digital transformation, this potential of AIOps is becoming critical to successful IT development. Traditional methods of managing your complex infrastructure could increase your costs, create maintenance issues and increase possibilities of slowdowns. AIOps can equip your IT teams to overcome such problems, trends, and slowdowns. It allows your teams to prioritize and focus on the most important information while AIOps reduces normal alert noises and identifies patterns automatically without human input.

Related Reading: How IT-as-a-Service Boost the Digital Transformation of Enterprises

In fact, AIOps is becoming a necessity for every organization. Gartner predicts that 30% of large enterprises will adopt AIOps by 2023.  According to another research, AIOps platform market is expected to grow to $11.02 billion by 2023. Hence, the question larger organizations should ask themselves is not “if” they need to adopt AIOps, but “when.” 

How is AIOps Driving Digital Transformation?

Since digital transformation includes cloud adoptions, quick change and implementation of new technologies, it requires a shift in focus. Instead of users struggling with traditional services and performance management strategies and tools, AIOps offers organizations a perfect model to handle digital transformation. It can help your team to manage the speed, scale, and complexity of changes, which are the key challenges of digital transformation. 

Here are some essential steps to effective AIOps:

1. Act Fast

Timing is everything in business and hesitation in the adoption of technologies can set you back more than you can imagine. Even if you feel that you aren’t ready to adopt AIOps yet, read about it and familiarize yourself with the vocabulary and capabilities of AIOps. It will help you make an informed decision when it is the right time. 

2. Start Small

All in or all out doesn’t necessarily apply to digital transformation. Starting small could actually prove beneficial to your organization. This would mean that you focus on what is practical and achievable. Your initial use cases could include application performance monitoring, dynamic baselining, predictive event management, and event-driven automation.

3. Restructure Your Team

Successful adoption of AIOps might require restructuring the roles of your team. This would ensure that the best resources are used for the right jobs. Also, identify experience gaps and fill those gaps by providing the necessary training. 

Related Reading: Fingent Speaks: What it Takes to Build a Successful Digital Transformation Strategy

4. Leverage Available Resources

Your organization might already have data and analytic resources. Since these teams are already skilled in data management, their skill set can be effectively leveraged for AIOps.

5. Increase Proficiency by Developing Core Capabilities

Developing core capabilities such as machine learning, open data access, and big data can prove beneficial. For example, the massive amount of data generated by digital transformation can be overwhelming.  Since the AIOps platform must support responsive ad-hoc data exploration and deep queries, developing this capability can also help you build up progress towards the use of AIOps.

6. Track Business Value

Make sure that the value of AIOps is tied to your overall business objective. The key performance indicators must correlate with best practices and should remain measurable. Ensure that your business is able to obtain a complete and referenceable history of such values.

What Is Your Plan of Action?

AIOps might be taking its first steps, but it is what will eventually drive your digital transformation with unmatched speed and stability. Selecting the right use cases might be challenging initially and might require significant process reengineering. Fingent can help you get there. Call us to find out more.  

Factors To Consider While Migrating Your Code To Python 3

It’s clear that Python 2 will be sunsetting on January 1, 2020. The Python Software Foundation (the organization behind Python) has stated that Python 2 will not be improved anymore after that day and no support will be provided to existing Python 2 users even if they find a security problem. The only option is to upgrade to Python 3 as soon as you can. Migrating your business suite from an old to a new software version comes with its own challenges. How can you ensure a successful and smooth migration to Python 3? Here is a guideline that addresses the prerequisites and key considerations. 

Related Reading: Switching to Python 3: Is It An Apt Decision For Your Business?

Steps To Successfully Migrate To Python 3

The recommended steps or course of action is to follow intermediate steps in modernizing incrementally and addressing issues progressively. Simultaneously, it is also important to aim for cross-generational compatibility without replacing the code entirely. A seamless migration process requires the following steps:

1. Drop Support For Python 2.6 And Older Versions

It is to be noted that Python 2.6 is no longer supported freely and is not receiving fixes for bugs. Hence, solving issues that come across while working with Python 2.6 or older versions will be difficult. For instance, Pylint which is used for setting up a Linter coverage is not supported by Python 2.6.

2. Specify A Proper Version Support In The setup.py File

In the setup.py file, a proper trove classifier has to be mentioned. This will help in determining whether all packages are Python 3 compatible. 

3. Ensure A Proper Test Coverage

Proper test coverage can avoid many bugs at production. For instance, your test suite must have at least 80% code coverage. The code coverage will let you know how much source code is executed during testing. coverage.py is the best-recommended tool to measure your test coverage.

4. Update Your Code

Most projects will include multiple third-party dependencies. It is thus important to ensure that all third-party packages are compatible. You can make a choice between two tools namely, Futurize and Modernize to port your code automatically.  

5. Division 

Python 3 evaluates 5/2 == 2.5 and not 2. That means, all divisions of int values in Python 3 result in a float value. Going through your code and adding from_future_import division to your files and updating the division operator to // or using floor division will do the needful.

6. Understanding The Confluence Of Text And Binary Data

It is important to decide which  APIs take text and which of them take binary data. For instance, Python 2 made sure that APIs that take text work with Unicode and APIs that take binary data work with bytes. However, Python 3 takes text as str, and binary as bytes. Additionally, Python 3.5 adds the _mod_ method to the bytes type. 

7. Utilize Feature Detection Instead Of Version Detection

Relying on feature detection helps in avoiding potential problems of compatibility errors. For instance, suppose you require access to a feature of importlib that is available in Python’s standard library since Python 3.3 version. Consider the fact that it is also available for Python 2 via importlib2 on PyPI. In this situation, it is very common to write code using the version. This will create issues with Python 4. It is thus better to utilize feature detection. 

8. Prevent Compatibility Regressions

Once the code is translated and made compatible with Python 3, it is important to ensure that the code does not regress. You can use the Pylint for the same. Example, pip install pylint.

9. Check For Dependencies That Can Block Your Transition

The caniusepython3 will help you determine all projects that directly or indirectly can block your transition to Python 3.

10. Continuous Integration To Ensure Compatibility

It is important to run your tests under multiple Python interpreters such as tox by integrating them with your system. 

11. Use Of Optional Static Type Checking

A static type checker such as mypy or pytype on your code will help in porting your code. It analyzes your code and checks whether it can run on Python 3 as well. For instance, if you tend to misuse a binary data type in one particular version of Python, running a static type checker will solve the issue.  

The Python Software Foundation offers a comprehensive guide on how to achieve cross-generational compatibility for enterprises that require Python 2 and 3 to run simultaneously. More guidelines and steps to be noted while migrating to Python 3 can be found in these places: 

• An official Python porting guide
• Reference to python-future
• Porting to Python 3 – Django Tips

To learn more about migrating to Python 3 seamlessly, stay tuned to our latest articles and blogs. If you are looking for a technology partner to help your business transform with the latest digital trends, then get in touch with our experts today!

Accelerate Your Transition to SAP S/4HANA With These Tips

Increasing digitization has caused businesses to face a multitude of challenges in their working environment. In order to map business processes and forecast better business decisions, your data and work processes to be analyzed in real-time. SAP S/4HANA is an intelligent ERP software designed to cover all your day-to-day enterprise requirements. It integrates crucial functions from various lines of businesses as well as industries and incorporates parts of SAP Business Suite Products. 

SAP will be offering its support for its ECC ERP software until December 31, 2025. Any business that seeks continued support from SAP will need to migrate to SAP’s flagship ERP software, SAP S/4HANA. Prior to performing SAP S/4HANA implementation or migration, you need to define your business needs and priorities. Having an appropriate migration strategy is crucial for achieving your goals with minimal disruption. 

Here are a few tips that will help you ensure a smooth transition to SAP S/4HANA. 

Tip 1: Analyzing The Right Platform That Addresses Challenges

Switching to SAP S/4 HANA successfully requires businesses to first analyze their requirements and budget. 

With the on-premise deployment of SAP HANA, the user gets to manage the entire HANA database, applications, OS, middleware, servers, networking, data centers, and virtualization. On-premise deployment of SAP S/4 HANA thus ensures control in addition to maximum risk reduction. This requires choosing a certified SAP HANA appliance from a hardware partner of SAP. Additionally, SAP HANA’s TDI (Tailored Data Center Integration) helps in reducing infrastructure costs.

Related Reading: How To Choose Best IT Infrastructure For SAP HANA

SAP S/4 HANA Cloud integration which is the SaaS version of S/4 HANA can function without the need for hardware, databases, or IT personnel. SAP HANA Enterprise Cloud is SAP’s very own cloud offer and provides improved flexibility, and scalability. 

TIP 2:  Providing User Support For Improved Decision-Making Process

The simple data model provided by SAP S/4 HANA makes it easier for decision-making and performance improvement. Hence, analyzing and identifying master grids in the system, specifically the key values that were not being used even after a key date provided by the user. This will prevent errors happening in the future. These benefits and necessary changes need to be provided to the users for better support to enhance the decision-making process. 

TIP 3: Real-Time Insights From Prepared Data To Ensure Reduced Down Times And Costs

Real-time insights are crucial for businesses to be able to optimize various processes involved. SAP S/4HANA platform involves a simplified data model that makes data migration quick and simple. SAP HANA provides advanced analytical tools that help in analyzing large chunks of data in real-time. A preparatory activity of cleansing data is crucial to avoid risks of licensing, downtimes, and so on.

TIP 4: Creating A Deployment Group Of SAP Experts

A proficient group of SAP experts is the key to ensuring a successful transition to SAP S/4HANA. The deployment requires conducting workshops on functional planning, which can be performed by an SAP partner or can utilize internal resources with adequate training as well. Getting the deployment group of experts on board might even require prototypes and test systems to be installed. This can be done quite inexpensively with the cloud.

Related Reading: SAP HANA Technology: The Game Changer

TIP 5: Creating A Detailed Road-map For Business

Mission-critical applications can now be separated from peripheral LoBs (Business line applications) with the SAP BIModal IT. These applications are developed on the SAP cloud platform and allow SAP S/4HANA to perform as the digital core of organizations. Additionally, SAP business services provide technical support services during implementation.

TIP 6: Planning Migration with High Industry Standards

All actions from the planning phase to migration are critical and require to be methodical. The SAP must be in its latest version for a smooth transition. Also, it is equally important to have backups and archive points to avoid unnecessary risks.

TIP 7: Create SAP Sandpit Environment Initially As A Proof Of Concept

Implementing a proof of concept is vital before performing the actual migration process. This helps in identifying various issues and resolving risks if any. It also supports the decision-making process and improves the overall performance of the project. 

SAP S/4HANA is the future of SAP. Ensuring a smooth transition to SAP S/4HANA is crucial for outcomes concerning data processing, analytics, overall performance improvement, and improved profitability. Get in touch with our SAP expert to get free guidance on migrating to SAP S/4HANA seamlessly.

How to Solve Accounting Challenges in Business with Augmented Intelligence

The challenges faced by finance and accounting teams are like the underwater icebergs that can crash a huge ship. The Titanic sank because of poor decision-making. Likewise, weak financial decisions can affect your business. This blog will help your finance and accounting teams to identify the hidden challenges and provide insights on how to use Augmented Intelligence to overcome complex business challenges effectively. 

5 Reasons Why Augmented Intelligence Is Gaining Importance 

Many businesses are embracing Augmented Intelligence because;

• Enormous volumes of data can be processed quickly and efficiently with Augmented Intelligence.
• Accounting tasks such as audits, payrolls, taxes, and banking can be automated using Augmented Intelligence.
• Due to its ability to continuously learn, Augmented Intelligence can constantly improve efficiency while eliminating the risk of human error.
• It enables humans to make crucial decisions without bias by providing fair information and recommendations.
• Tedious tasks such as bookkeeping can be automated and streamlined.

Top 4 Solutions Offered by Augmented Intelligence 

Challenge 1: Protecting the business from fraud

According to the 2018 global fraud and identity report, 63% of businesses still continue to experience the same number or more fraud losses than the preceding year. And only 54% are ‘somewhat confident’ in their ability to detect fraudulent activity. The wide variety of fraud types and the enormity of the work involved in reviewing the data manually or by rule-based systems can make the detection and prevention of fraud a huge challenge.

Solution: 

With the help of Augmented Intelligence, large transactions can be analyzed in real-time which helps in detecting fraud. Since Augmented Intelligence can even categorize the score of fraudulent activity, investigators are able to prioritize their work effectively. Once the fraud is detected, Augmented Intelligence allows you to reject the transaction outright. Since Augmented Intelligence continues to learn from past data, it can learn from investigators’ reviews and understand how to discern patterns that lead to fraudulent activities.

Related Reading: Artificial Intelligence and Machine Learning: The Cyber Security Heroes Of FinTech

Challenge 2: Risk Assessment

While evaluating potential risks in lending money or providing credit, businesses could end up denying credit without assessing their current situation using traditional methods. Worse yet, they could end up approving credit to churners who could affect profits. The organization might also face the challenge of explaining to the consumer the reason for denying them credit.  

Solution: 

Augmented Intelligence helps you assess your customers’ current income and recent credit history based on the enormous data that is available at hand. This allows for a more realistic and accurate assessment of each borrower. Such kind of assessment allows financial firms to make more individualized decisions. Besides, Augmented Intelligence can provide reason codes which would explain the important aspects involved in credit decisions, making it easier to provide reasons why credit is being denied.

Challenge 3: Trading and Investment

According to a 2018 survey conducted in the US, 70% of millennials use mobile banking in the US alone. And this figure is steadily increasing all over the world. Businesses cannot function without mobile applications. It has become a channel of interaction with customers who would like to review transactions, pay bills and find customer service. Failed interactions would translate into increased customer churn, lost transactions and even lost revenues.

Solution: 

Augmented Intelligence can assist your business in detecting anomalies in transaction volume by identifying the triggers for such anomalies. Based on previous data patterns, the system can look at expected data volumes which can then be compared with real-time transaction values. This will help in your decision-making process because it clearly and quickly indicates the highs and lows of a transaction by suggesting solutions that meet each individual demand.

Challenge 4: Combating Money Laundering

It is estimated that the amount of money laundered globally in one year is 2 – 5% of the global GDP! And this seems to be increasing at an alarming rate. To combat money laundering, extensive investigations must be performed by the finance and accounting teams. 

Solution: 

Augmented Intelligence can detect suspicious and complex transactions and raise a red flag on such transactions so investigators can further examine them. Augmented Intelligence can learn from each experience and more effectively safeguard your firm.

Related Reading: The Future Of Communication and Security Using Augmented Reality

Discover New Growth Opportunities by Applying Augmented Intelligence

Augmented Intelligence can help finance and accounting teams reduce costs, improve operations, increase consumer satisfaction and reduce the time taken for various processes by 80-90%. It can also reshape your entire organization from internal operations to treasury services. It can assess the available unstructured content and help your business unlock valuable insights from them. This enables smarter decision making, which in turn helps in the growth of your business. 

When your business adopts Augmented Intelligence as part of your methodology, it gives your customers benefits that will lead to loyalty and growth. Fingent has been helping many clients achieve this, and we can help you too. Give us a call and let’s discuss.