SAP Application Management Services (AMS)

SAP Application Maintenance and Support Services Personalized to Your Organization’s Needs

Significance of AMS

Why is SAP AMS Important for Your Business?

What is SAP AMS?

SAP Application Management Services (AMS) involves the processes used to maintain, enhance and manage enterprise SAP environments. It includes the development and customization, implementation, testing, maintenance, and support of SAP enterprise applications. AMS helps keep your business applications bug-free and up-to-date with the latest technological developments.

Why does your organization need SAP AMS?

How to Choose an AMS Partner

Choosing an SAP AMS Provider That Meets Your Business Needs

Criteria for selecting an SAP AMS Provider:

Why Choose Fingent for Your SAP Application Management?

Fingent’s homegrown AMS framework, FinAMSCare, is designed to simplify your application maintenance, optimize costs, and ensure seamless integration of IT infrastructure. FinAMSCare offers the flexibility to pick and choose from a bouquet of services or skill sets on an ON-DEMAND BASIS. Our Sap AMS services are executed on a GLOBAL DELIVERY MODEL – with a combination of onsite and offshore resources as the requirement/project would demand. FinAMSCare prevents you from making any upfront payments.

It’s important to hire the services of a trusted and certified SAP AMS provider to manage your complex SAP applications and environment.

Our AMS Framework

FinAMSCare - Fingent’s SAP AMS Framework

Fingent’s SAP AMS framework, known as FinAMSCare, is an established and cost-effective AMS model that encompasses a broad range of application maintenance and support services. FinAMSCare is a uniquely designed AMS framework that helps us extend support to your objectives 24/7.
Designed by our certified and experienced SAP AMS consultants, FinAMSCare reduces total cost-of-ownership (TCO) and ensures quality service delivery to our customers. Regardless of the type of maintenance required, our AMS model can be adapted to your specific needs.

Our AMS Services

SAP Application Maintenance and Support Services Offered by Fingent

Fingent’s SAP application maintenance and support services are designed to offer your enterprise the freedom to focus on valued business operations and ensure continuity in the long term. For more than a decade, we have been helping businesses – small and large – solve their challenges using technology.
We provide a strong Information Technology Infrastructure Library (ITIL) process for effective resource and cost optimization. Our SAP AMS consultants help you adapt the latest technologies for streamlining operations and improving business ROI. FinAMSCare delivers better service at reduced maintenance costs and guarantees close monitoring of SLAs.

SAP Technical Support

Fingent’s technical support services are designed to scale and revitalize your ERP strategically. Leveraging our expertise allows you to derive more value from your application portfolio.

SAP Functional Support

Fingent offers functional and post-implementation SAP application maintenance and support services to initiate functionalities and procedures in your current and new business areas. Combining process redesign and user training, we help you optimize the utilization of functionalities.

SAP Basis Administration Services

Leverage the in-depth industry expertise and technical know-how of our SAP AMS consultants to optimize your enterprise landscape and application usage. Performance evaluation of your SAP applications include:

Our AMS Support Models

Fingent’s SAP AMS Support Models

Fingent offers two principal AMS support models for maintaining your SAP applications: Skill Augmentation Model and Complete Outsourcing Model. Choosing the right model depends on your unique organizational requirements, budget, and critical business processes.

Skill Augmentation Model

Complete Outsourcing Model

Fingent’s AMS services and support models are differentiated by our focus on efficient implementation, optimization, and business-aligned value delivery.

Why Choose Us?

Benefits of Choosing Fingent’s SAP AMS Services

Process-Oriented Methodology

AMS Model Different from Others

Service Points to Save Cost and Time

Work with a Trusted & Certified SAP Partner

By partnering with the right SAP AMS provider, you can gain more strategic value and sustained innovation from your SAP solution.

Industry Segments

SAP Application Management Services Tailored to Your Industry

Logistics & Supply Chain

Accounting & Finance

Manufacturing & Maintenance

Enterprise Solutions

Phases of AMS

Key Stages of SAP Application Maintenance And Support Projects

SAP application maintenance and support engagements can be broadly divided into four phases:
#1 Evaluation: Identifying requirements, defining scope and business case, and planning service delivery model.
#2 Deployment: Transition of existing systems by deploying the AMS model matching the people, processes, technology, and governance.
#3 Stabilization: Stabilize the changes rapidly to realize value from your applications and ensure stable performance.
#4 Optimization: Optimize operations and apply systematic innovation to realize your business objectives.

Success Stories

Fingent’s Featured SAP Application Management Projects

Our SAP AMS services help our customers achieve their business goals within defined budgets. We blend superior technical expertise and continuous support to deliver greater efficiency and better savings with less complexity for our customers.

1. SAP S/4HANA system conversion for a high-tech manufacturer

Fingent enhanced the operational efficiencies and capabilities of a leading high-tech manufacturer by helping them convert from SAP ECC 6.0 to SAP S/4HANA. Conversion to SAP S/4HANA 1709 was performed by following the Lift and Shift Methodology along with comprehensive Fit-Gap Analysis.

2. Migration from SAP ECC 6.0 to SAP S/4HANA

Thermo Pads, a leading manufacturing firm, enhanced their sales and purchase processes and streamlined their finance models by migrating from SAP ECC 6.0 to SAP S/4HANA.

3. SAP S/4HANA implementation for improved business automation

By implementing SAP S/4HANA, a leading business in the Exploration and Production Industry achieved a process driven solution to handle day-to-day operations with less personnel intervention, reduced paperwork and enhanced preventive maintenance.

4. Migration from legacy ERP to SAP S/4HANA

Fingent helped Sonic Biochem, a global manufacturer and supplier of processed food items, to seamlessly migrate from their legacy system to SAP S/4HANA.

Fine-tune application management services to fulfill your IT and business objectives by opting for a flexible AMS structure and support plan.


More Insights on SAP Application Maintenance and Support

Top 6 Benefits Your Business Will Gain From Fingent’s SAP AMS Practice

SAP AMS provides many benefits in managing and maintaining a company’s SAP ERP system. IT management’s role in companies has changed dramatically during the pandemic. The demand for SAP AMS (Application Management Services) is no different. As a result, applications must be adapted and kept up-to-date with the latest technological developments.

SAP AMS: Making SAP Support Available at Your Hand

Any SAP user can vouch for the fact that the SAP plays a significant role in their company. Since business operations depend upon the reliability of the SAP system, any flaw can develop into a major problem hampering business operations. The effectiveness of your SAP support functions will determine how quickly your organization can restore operations.

SAP Business ByDesign: The Path Ahead for Small and Mid-Sized Businesses

Despite the rampant economic implications of the COVID-19 pandemic, numerous small and mid-market businesses (SMBs) managed to survive the odds by embracing modern technology. With a cloud-first approach and a partnership-driven ecosystem, several SMBs demonstrated tremendous growth in these extraordinarily challenging times.

Rise with SAP – How Fingent Can Help Explore Business Transformation as a Service (BTaaS)

In the current circumstances where industries are experiencing periods of intense change, organizations need a new paradigm. They need a product that must be capable of reframing the problems which were addressed by previous solutions or that targets a new set of problems.