Identifying 7 Common Mistakes in Tech Projects

As a non-tech business, you are an expert on the product or service that you are selling. That is your core competency, not information technology. Still, some businesses feel they can do it themselves. That could cost you a lot more than you think. Technology by nature is like a moving target and pinning the best technology solution requires quite a bit of work. Treating tech projects as an afterthought is a mistake that non-tech businesses make far too often. Worse yet, those mistakes can stall the growth of your business. Avoiding tech mistakes, especially the high impact ones, will be the thing that ensures the success of your business. 

What are the 7 deadly mistakes non-tech businesses make on tech projects and how you can avoid committing those mistakes? This article will help your company navigate the complex and confusing world of technology. 

Mistake #1. Skimping on Security

Most small businesses might conclude that their business isn’t that big to become a target for hacks and data theft. Unfortunately, security has become the number one issue even for small businesses with increased online scams, software vulnerabilities, and networks using improper architecture. Can you imagine the impact on your business if your trade secrets, customer information, HR records, and confidential communication fell into the wrong hands!

One of the top security risks most businesses often ignore is the failure to encrypt their emails. Some discard email encryption either because it is costly and complicated, or because they feel that the threat is insignificant. You can prevent much pain and loss by encrypting your emails. Always assume that every email you send could be intercepted by unethical hackers. 

Try this: Set up an email encryption system to protect all your emails and their attachments.

Read more: Emerging Security Technologies To Consider For Your Organization

Mistake #2. Patching New Software On Old Hardware

Most often than not software publishers release new upgrades that require a significant hardware upgrade in order to run the newer version. Many businesses purchase the latest version of the software without considering its hardware requirements. The use of old computers and their hardware can be problematic since these devices generally lack the latest features, hang too often, and are slower at common tasks like launching the application, booting up, printing, and internet search. This can result in a failed upgrade and can bring your business to a screeching halt until new hardware can be put in place or until the old version is reinstalled.

Try this: Before you purchase an upgraded software, check the minimum system requirements needed for the software to run smoothly and ensure that your existing system meets those standards. 

Read more: Tips for choosing the right Business Software – Tools vs. Solutions 

Mistake #3. Skipping The Planning Phase 

Planning for IT may seem tedious and time-consuming especially when you have so many things to get done with the running of your main business. However, it is vital that every business, big or small, must plan out their IT initiatives at least once a year. Failing to map-out your technology path can impact your entire business. You must plan your budget for new software and hardware upgrades while considering the need for additional manpower and/or technical support. Planning ahead will ensure business continuity and will spare you from unanticipated problems and setbacks when something fails.

Try this: Decide on a particular month of the year for taking stock and planning your IT structure and requirements.

Read more: Plan Less and Learn Faster Through Lean Business Planning 

Mistake #4. Inadequately Trained Employees

Some of your employees may understand technology, perhaps because they had some experience with it formerly or just because they are tech geeks. This is by no means enough to put them on the job to handle tech requirements. One of the most common mistakes that many non-tech companies commit is to try to get the job done with employees who are not adequately trained to use the technology they have at work. There is no alternative to training, it is an absolute must for business growth! Forgoing on the training of employees may render well-intentioned purchases useless and result in a massive loss of ROI. By training your employees you can lessen the likelihood of mistakes and improve overall productivity.

Try this: Take the “train the trainer” approach with your software provider. It is cost-effective and helpful.

Mistake #5. Ignoring Reliable Backup And Disaster Recovery

Businesses today are reliant on their records and data, which are almost completely stored electronically. It is extremely dangerous to assume that your backup system is working properly. A sudden power outage or a server crash can delete all your data within seconds increasing your downtime and the expenses that accompany it. It is a good practice to back up a test directory, erase it, and then do a test restore to ensure that your backup device is working. Also, ensure that the proper data is backed up.

Try this: Have a right backup solution and disaster recovery procedure in place.

Read more: COVID-19- Ensuring Continuity and Building Resilience- How business leaders can respond, survive, and thrive in the new normal 

Mistake #6. Not Leveraging Cloud Computing

Most businesses either embrace cloud inconsistently or treat it as an unnecessary expenditure for their tech projects. Cloud computing has emerged as the most efficient platform for businesses than on-premise counterparts. This is because it makes it possible for employees, customers, and other authorized users to access the data at any time from any place. In most cases, cloud-based applications offer greater functionality and are less expensive. Cloud computing is more secure than an in-house computer operation that may lack proper antivirus solutions, firewalls, or backup systems. 

Try this: Prepare a cloud strategy and as soon as possible, consider moving some of your applications and data to the cloud.

Read more: Cloud Migration: Essentials to Know Before You Jump on the Bandwagon

Mistake #7. Ignoring Preventive Maintenance

The most common mistake made by businesses on tech projects is the “repair when it crashes” strategy for IT infrastructure. While it may not hurt too much on some issues, can you imagine your 10-year-old server crashing! Now that could cripple your business. If your mission-critical hardware crosses its shelf life as it were, it is time to consider replacing it well before it actually crashes. Just like your automobile, IT software and hardware require regular maintenance and adjustments. Both the software and servers need continued care to perform at optimal levels. 

Try this: Avoid overextending the life cycle of servers. Start planning to replace it well in advance. Look for the manufacturer’s instructions on MTBF (mean time between failures) for your equipment.

Read more: Why Get a Maintenance Contract With Your Software Solution Provider? 

Don’t Make a Costly Mistake

As a business, you are constantly juggling multiple roles and duties to ensure that everything runs smoothly. Too often, the panic call comes after a technology mistake has been done already. It is crucial to remember that a single mistake could lead to catastrophic loss of data that your business may never recover from. Don’t take chances with your business. Get our experts to help you make those tech decisions and implement them smoothly. Give us a call and let’s get talking. 

 

 

 

 

 

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    Vinod Saratchandran

    Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

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      Fingent Helps Ensure Hassle-free Filing of B2B e-Invoices for SAP Users in India

      e-Invoicing is fast becoming the norm rather than the exception across industries and is being deemed mandatory by many governments as well. The Government of India has announced that starting from 1st October 2020, e-Invoicing will be mandatory for enterprises with a turnover of ₹500 crores while they submit their B2B invoices to the IRP and GST portal. 

      Invoices that do not comply with the set requirements will be considered null and void.  All registered businesses under the notified class of taxpayers with an aggregate turnover of ₹500 crores and above must get ready and take advantage of solutions that facilitate the automatic issuance and receipt of electronic invoicing. 

      In today’s fast-changing world, enterprises are under increasing pressure to adapt and perform. One way to deal with this challenge is to simplify processes for both buyers and suppliers. e-Invoicing is an excellent step in that direction. By making the transition from physical to digital invoicing, many companies are reaping the benefits of a more reliable, traceable, secure, and streamlined process. Fingent helps you accomplish the change in the simplest way. 

      This article covers how SAP provides an automated solution for your business and how easy it is to file e-Invoices through your SAP ERP system. 

      Without further ado, let us get into the details of e-Invoicing for B2B businesses.

      What is the difference between a digital invoice and an e-Invoice?

      Is there really a difference? Yes, there is! A digital invoice is either a Word or a PDF file of a paper invoice that is scanned. An e-Invoice on the other hand, is a data file that is transferred between computers. It contains structured data making it easier for a computer to comprehend and book automatically.

      Why switch to e-Invoicing?

      IRN has become mandatory on invoices and it is a requirement to avail the credit. False filing of credit with fake invoices has caused a considerable loss of revenue for the government. The e-Invoice system can provide a better taxpayer service resulting in an enormous reduction in evasion. e-Invoicing can also enhance the efficiency of tax administration by setting up enterprises on paper to generate invoices. 

      An e-Invoice helps you detect and avoid false claims made through fake invoices. It restricts tampering with invoice value and other details. It can also simplify GST reporting. 

      Here are some benefits of e-Invoicing:

      • Convenient: Processing is digital and automated
      • Fast: No waiting time for the paper to move from one desk to another
      • Accurate: Minimized human error
      • Cost-effective: Printing and postage cost is eliminated

      Read more: Recession-proof Your Business with Digital Alternatives, Go Paperless! 

      What is involved in e-Invoicing?

      Having seen the benefits of e-Invoicing, let us get into the nitty gritty of e-Invoicing. Electronic invoicing or e-Invoicing is a system that is used to generate and authenticate an electronic document containing transaction information between the seller and the buyer. It is automatically sent over the internet and can be easily integrated into a customer SAP ERP or third-party system.

      The IRP (Invoice Registration Portal) gives an identification number to these e-Invoices. The IRN (Invoice Reference Number) generated by IRP will then be used to transfer all the information to the e-Way bill portal and the GST portal. This system reduces human efforts and a lot of paperwork. These e-Invoices are specially simplified with web apps while still allowing for SAP systems to process them easily. 

      The documents that are valid for e-Invoicing are invoices by a supplier, credit notes by a supplier, debit notes by a recipient. In the SAP system it is extremely easy to determine if the customer is eligible for e-Invoicing. Currently, the SAP solution is valid for B2B customers. If a customer has a registered GSTIN (goods and services tax identification number), the standard SAP solution determines if the customer is eligible for e-Invoicing or not. 

      How to generate an e-Invoice under GST?

      Here is a look at the steps involved in generating e-Invoices:

      1. e-Invoices must be generated in the standard format prescribed by the GST network.
      2. After generating the e-Invoice, it will be updated on the IRP and sent through an asynchronous call.
      3. The IRP will then assign an IRN to the e-Invoice and digitally sign it.
      4. Then, IRP will generate a unique QR code that contains vital information on the invoice.
      5. Lastly, the e-Invoice is emailed to the recipient of the document. 

      The e-Invoice process and its advantages

      The e-Invoice system aims to avoid data mismatch errors by addressing various challenges and enabling better data reconciliation. The generation process allows for interoperability, thus minimizing data entry error. It allows you to track the e-Invoices prepared by suppliers in real-time. As the relevant data of the invoices are auto populated when filing different returns, it makes the tax return filing process much simpler and easier.

      How SAP rose to the occasion

      With most aspects of the business being digitized, the government process is not far behind. This approach towards digitization by the government has generated a need for electronic tax compliance. The e-Invoice system with regulatory obligations has become mandatory for businesses in most countries, including India. In order to cater to the need for a country-specific legal requirement integration, SAP developed its own SAP document compliance solution for S/4 HANA systems and SAP ECC for India users.

      Benefits of navigating e-Invoicing through SAP document compliance

      • A Global platform: SAP e-documentation is a globally used platform to generate e-Invoices and real-time reporting. 
      • Live status update: It offers a live status update for each e-Invoice.
      • Health check: By validating transaction data, it ensures an error-free payload to the IRN and NIC portal.
      • Three solutions in one platform: It consists of e-Way bill, e-Invoice, and SAP digital compliance service of India.

      SAP document compliance can offer businesses real-time generation of e-Invoices, auto-generate part-A of the e-Way bill while creating an e-Invoice, smoothen reconciliation between the e-Way bill and IRN and make cancellation of IRN possible. 

      How Fingent can help you stay compliant with GST India e-Invoicing

      Being a Silver Partner of SAP, Fingent offers e-Invoicing integration for SAP ERP users in India. We provide:

      • API integration to authenticate, generate, cancel, print, and track e-invoice as per the prescribed format
      • Follow SAP billing transactions to generate e-invoices directly
      • MIS Reporting, Reconciliation, Status, Alerts, and Dashboards
      • Extensive configuration options and easy-to-manage customizations
      • No conflict with any of the existing SAP functionalities 
      • SLA-driven support under AMC 
      • On-demand support to handle any statutory changes made by the Govt. 

      Read our case study: Automated Integration between SAP SuccessFactors-Employee Central and SAP S/4HANA– How Fingent helped the customer gain real-time insights for improved decision-making

      The right implementation of e-Invoicing has the potential to transform the transactional landscape of the Indian commercial economy into a transparent digital system. It is an opportunity to create an automated e-trail and the SAP solution is designed to help you make this smoother and keep a tight control over legal requirements and compliances. 

      Future-proof your business by giving it the edge it needs with our customized SAP solutions, which will help you with your e-Invoicing as well as offer you a host of other competitive advantages. We at Fingent are experts at creating intelligent business solutions with SAP. Give us a call and let us get you started. 

       

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        Ashok Kumar

        Ashok leads Fingent’s SAP Consulting practice for ANZ, SE Asia, The Middle East and Africa (EMEA), and other global clients. More specifically, he helps companies improve operational efficiency by enhancing their digital cores and improving their application integration. Ashok has amassed over 20 years of leadership and consulting experience having worked with Global giants like SAP, IBM Consulting, Capgemini, & Oracle in his previous assignments. Connect with Ashok via LinkedIn and learn how your business can excel with recent SAP trends.

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          The Growing Application of AI in Insurance Leads to a Radical Transformation

           

          Introduction

          Digital transformation is not a business decision, it is a survival strategy. The Insurance industry is slowly recognizing that this vital truth is applicable to them as well. As insurers face several strategic and operational challenges due to the COVID-19 pandemic, they are recognizing that technology is the only answer and solution. Armed with this knowledge, the insurance industry is undergoing a swift and tremendous transformation, driven by the burning need to improve customer experience. 

          Artificial Intelligence lies at the heart of these changes and is fundamental to success. AI tries to solve the age-old problems by integrating them with existing infrastructure or by replacing legacy systems. This article answers some of the pertinent questions that will assist industry leaders in making an informed decision.

          Why does the insurance industry require AI now?

          Unlike many other challenges that are usually contained to one geographic location, COVID-19 is impacting essentially every corner of the world. It gave the entire planet a crash course in connected living and has made massive changes. Small insurance companies are now struggling to survive the onslaught of new requests and most larger firms may need to downsize to make it through these stressful economic times. In this climate of uncertainty, AI will be one of the key factors that will help winners survive. Until recent times, the insurance industry has only used AI in minimal ways. But there are several processes that could be improved drastically using AI.

          1. Marketing and sales: 

          AI technologies can be used to price insurance policies more relevantly and competitively. It can be used to recommend the most beneficial products to their customers. Insurers can customize the price of their products based on individual needs and lifestyles so that their customers are happy to pay only for the coverage they need. This heightens the appeal of insurance to a wider audience while attracting some newer customers. 

          2. Risk management: 

          Neural networks of AI can be used to red flag fraud patterns and minimize fraudulent claims. AI can also be used to improve actuarial models and risks that could lead to working out more profitable products. 

          3. Operations: 

          Chatbots can be developed to understand and answer the bulk of customer queries over chat, phone calls, and email. This is especially helpful during situations like the pandemic where customers and insurers are unable to meet with each other. This can free up significant resources and time for the insurers that can be used in more profitable activities. 

          Read our white paper: How can your business use AI to achieve higher profits now?

          What are the benefits of AI in the insurance industry?

          1. Efficient process: 

          Currently, we are witnessing the first wave of tangible opportunities. The automation provided by AI is offering insurers reduced costing along with more efficient processes. The work dividends form the first wave of benefits. Monotonous, low-level, hazardous, and long-drawn-out tasks are taken over by machines freeing humans to do the high-level and more productive tasks. It also ensures efficiency without the margin of human error.

          2. Accurately measured and priced data: 

          The role of underwriters is changing as AI is set to re-engineer and amplify insurance underwriting. Powered by the disruptive growth of data, AI has the potential to help underwriters analyze vast amounts of information, locate red flags, and help them make more accurate decisions. While we are not expecting to eliminate human underwriters, working alongside AI systems will ensure that all risks are accurately measured and priced. 

          Read more: 6 Ways Artificial Intelligence Is Driving Decision Making

          3. Claims processing made easy: 

          Claims processing has long been a pain-point for the insurance industry. Managing claims requires a significant manual effort right from document processing to flagging potential fraud. Restricted movement during the COID-19 pandemic makes this task especially difficult. AI can be used to automate document processing. It can scan complex forms quickly and accurately. The insurance company can cut its claims processing time from weeks to just a matter of minutes. AI can help ensure that rejection of any claim is based on solid reasons. This way, insurance companies can drive cost efficiencies by reducing the number of denials that prevent claimants from going for appeals which insurance companies may ultimately have to settle. 

          Top 3 primary use cases for AI in the insurance industry

          The advent of AI represents a quantum leap in how insurance is bought and sold, and how customers are served. Also, it is creating opportunities for insurance companies to affix their leadership positions within the industry. 

          Here are five primary use cases. If beginners can use this approach to disrupt the old guard, established firms can stave off new competitors and differentiate themselves from conventional foes. 

          Use Case 1: Always-on customer service

          Insurance companies are expected to meet the customer’s expectations themselves. Gone are the days when we companies used to delegate customer service to brokers or agents. Customers expect to reach their insurance providers through any channel-like website, email, mobile app, voice call, chat, social media, etc. It’s become mandatory for insurance providers to possess multi-channel capabilities to handle queries and attend service requests. This is where AI comes to the rescue enabling insurance firms to be on the job 24/7. Always-on, multi-channel service available through chatbots, and customized interactive tools will be your secret sauce to exemplary customer service. 

          Read more: How AI is Redefining the Future of Customer Service

          Use Case 2: Automate processes that are difficult to automate

          Insurance companies employ a large workforce to manually perform operational processes. Variations in products, state-specific rules, and lack of adoptions of standards across the value chain previously made it harder to automate the process. With AI, it is now possible to predict and continuously improve the process by leveraging ML thus automating the processes effectively. By combining RPA tools with cognitive technologies, insurance companies can automate processes such as customer service requests, endorsements, and claims-processing, and provide a faster turn-around time. 

          Use Case 3: Continually improve the value from data

          Predictive models help insurance companies determine business-critical aspects such as the maximum possible loss, probability, and pricing. However, as the companies innovate products, reach out to newer customer segments, and address new risks, these predictive models quickly get outdated making it difficult to keep up with changes. AI makes it possible to provide a feedback loop for machines to learn and adapt to ever-changing insurance business needs. 

          Read more: How Blockchain Enables the Insurance Industry to Tackle Data Challenges

          Must-have AI technologies for the insurance industry

          AI has become the cornerstone of digital transformation for the insurance industry. Leveraging AI technologies can help insurance companies address various issues that they may encounter. These are some must-have AI technologies in the insurance industry:

          1. Image analytics 

          Insurance companies must carry out inspections to validate their decisions based on actual facts. This helps them spot any existing or potential risks and support their customers in risk management. This can be very time-consuming. The use of AI focuses on the reduction of inspection time and increases the surveyor’s productivity. It can be applied in property and casualty insurance to analyze the images of cars at the accident scene, determine the parameters, and assess replacement costs. 

          Advanced image analytics enables quick analysis of photos to determine parameters crucial from the perspective of life insurance. These parameters enable insurers to decide whether medical underwriting is required or not and provide an instant quote and formulate policies.

          2. Internet of Things

          IoT allows insurance companies to cross-sell to existing customers. They could offer discounted insurance to existing customers. There are several IoT backed devices that can detect and alert a customer when there is an issue within their home or commercial property. Integrating IoT with AI, insurance companies can offer a far superior service and enhance the customer experience. 

          3. Machine Learning in underwriting

          The automated process eliminates the tedious and error-prone job of dealing with unstructured documents and extracts information from them to make business decisions. AI, ML, and Deep Learning can help in extracting such information, aligning it to common vocabulary, and making that information accessible through virtual assistants or search engines. This way underwriting now becomes an automated process that lasts just a few seconds. 

          4. End to end automation

          AI helps insurers automate complex processes, end to end. Using RPA, you can tackle simpler and repeatable tasks. For example, the claims assessment process can be automated to enable the assessor to receive evidence through more advanced AI-based techniques.

          Insurance companies receive data from brokers in a variety of formats and require many people to convert the data to a standard format. AI can map this data accurately allowing insurers to reduce inefficiencies in their processes. It can also improve data quality by detecting gaps and addressing those gaps in the incoming data. 

          Read more: Scalable Benefits of RPA in Banking, Insurance, and Logistics

          5. Machine Learning for price sophistication 

          Price optimization techniques with the help of ML and GLMs help insurance companies to understand their customers, allows them to balance capacity with demand, and drive better conversion rates.  

          6. Connected claims processing

          Advanced algorithms can help insurance claims to be automated which allows insurers to attain high levels of accuracy and efficiency. Data-capture technologies can replace manual methods. Evaluation of the validity of a claim is also made much simpler.

          Read more: 5 Steps to Gain Business Value with AI Adoption 

          Are you ready to ride on the wave of AI?

          Rapid advances in AI will lead to disruptive changes in the insurance industry. The winners in AI-based insurance will be those who harness the power of new technologies. Most importantly those companies who do not view disruptive technologies as a threat to their current business will thrive in the insurance industry.  Get started on making sure you are one of them! Contact us to adopt the power of AI into your insurance business.  

           

           

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            About the Author

            ...
            Vinod Saratchandran

            Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

            Talk To Our Experts

              Analytics in Sports: Redefining the Tactics of Winning Games with Statistical Data 

              Sports used to be simple. Play the game and compete to win. Entertainment value aside, athletes and teams would target to compete better than the others in order to win competitions, to get those points on the board, and get their hands on the prize. The bonus- fame, money, and fans! 

              When it came to improving abilities, athletes and sportspersons trained hard, worked on their fitness and skills in order to reciprocate that out on the field of play. Coaches monitored, advised, and mentored them enabling the players to get better and fitter so that they could outperform their opponents. Fans followed their beloved teams and stars through various forms of media all the way from print to electronic. 

              When it comes to gaining a competitive edge today, training and working hard are not enough. An athlete or a sportsperson needs to know more about specific areas they need to improve, how they can maximize their strengths and minimize their weaknesses, how they can target the competition among many other areas. The necessity to identify those minute yet significant attributes and generate new metrics and key performance indicators has prompted data analytics to make its foray into sports.

              Discover the applications and dimesions of sports software with Fingent. We provide Custom software and analytics solutions for the sports industry to keep track of athletic performance, to create engaging fan experiences, and with the power of analytics assist your coaching staffs with better statistics.

              Analytics – The New Player

              Analytics has completely disrupted the way organizations go about with their businesses by using the one commodity that globally, every industry, or every business across every domain generates: Data

              Data is what runs the show today. And it is analytics that has changed the world by using this data in infinitely creative ways to provide individuals, groups, or organizations with insight into what the data means, what information can be obtained from this data and how can this information be used to deliver positive outcomes. 

              Read more: How Cognitive Computing is Revolutionizing the World of Sports

              What does Analytics do?

              Analytics identifies this data and gathers it into a common ground so that it can be structured into information. And this information generates insights that drive business decisions. Business decisions power growth and growth defines success. 

              Simply speaking, analytics is a linear trajectory that empowers an individual or organization to transform itself. Analytics can be thought of as not only identifying and interpreting data but also the application of data patterns and various techniques that help in effective decision-making. Decision-makers use this information to identify past trends and make informed decisions that can have future business implications. 

              Consider the thought – ‘If only three out of five routes were being used by commuters to travel from New York to Boston yesterday, then improving the other two and adding two more routes could reduce travel time by 25% within the next 5 years assuming the rate of growth of traffic on the road stays constant at 15% annually’.  

              Analytics has changed the way we ask questions. The above example is meant to be some of the simpler scenarios of insight that one may gain using data analytics. The richness of data harnessed the power to make informed decisions. That is what analytics does. 

              And now, the Sports industry has a new best friend.

              Analytics and Sports

              While the theory of sports analytics and the study of performance statistics might have been around since the 1980s, it was hugely popularized by Billy Beane – General Manager of the American baseball team the Oakland Athletics during the late 90s and early 2000s. Some of you might be familiar with the movie or the book Moneyball. Moneyball was inspired by Billy Beane’s study of Sabermetrics or the empirical analysis of baseball statistics that measure in-game activity.  Beane implemented methods to identify key performance indicators of players that would collectively bring in an improvement on his team’s performance in the long run. Using this approach, he built a competitive team that, despite having one of the lowest operating budgets out of over 30 teams in professional American baseball, consistently managed to produce performances placing them in the top five to ten teams in their league.

              Global sports analysts and industry experts have remarked that the sports analytics industry is potentially expecting to reach a value of $5.2 billion dollars by 2024. Not bad for an industry that had a market value of around $125 million just about a decade ago.

              Analytical approaches, however, are different when it comes to different sports. For example, baseball and cricket generate a majority of their data points during one to one interactions between players on the pitch, such as a pitcher pitching to a batter or a batsman hitting the ball towards a specific fielder. The approach used here could not be implemented in a game like Football (Soccer) or Basketball where multiple players are interacting with each other simultaneously with interactions becoming more attached among themselves if the ball happens to be closer to them.

              There is no hard and fast rule when it comes to what techniques can be applied and that is where the beauty and challenges lie when it comes to applying analytics to sports. 

              Key areas in Sports that Implement Data Analytics Techniques

              Here are some key areas in sports that implement data analytics techniques as sports organizations look to maximize performance and revenue.

              1. Performance Tracking and Analysis

              The seemingly minute margins are what make the difference between winning and losing. This is where analytics has helped athletes and teams improve themselves both physically and mentally. 

              Gone are the questions such as ‘How many goals did we score?’ or ‘How many assists does Player A have?’. Today the questions asked are more along the lines of Player A has a pass percentage of 95.6 from which 47% of those passes were 15-yard passes. 34.5% of these 15-yard passes were forward passed. What percentage of those passes created a goal-scoring opportunity for our forward?’ 

              or 

              Player B has made 4.5 interceptions per game over the last 25 matches out of which 80% of them happened in the middle third section of the pitch. If we can have player A close to B during these interceptions, A could then pick up the ball and make a 15-yard pass to quickly release our forwards, could he not? This ideally means that we should pair players A and B closer together in our matches.’

              Once again, the examples mentioned above are some of the less complex questions that are asked with respect to utilizing analytics across sports teams. And it only gets more interesting from there.

              2. Monitor and improve performance

              Giving coaches and managers data ranging from the distance covered, area coverage maps, heartbeat rates to passing percentages, shot classification, positioning data, and much more allows them to analyze in great depth. Devices such as fitness bands and video cameras coupled with custom algorithms enable the recording of such data which is presented to the coaches and managers as part of a massive statistical datasheet. This gives them the flexibility to identify key statistics and use them to plan training patterns and routines.

              Coaches can use this data to tailor specific training programs for their teams and individual athletes that can help them improve on key performance areas relevant to their playing style. On another front, the data can also be used to identify key improvement areas so that specific drills and exercise routines can be implemented to develop on them. Or, this data can be used to target specific weaknesses of rival players so that the team can exploit them to gain a tactical advantage.

              3. Fan Engagement

              The last couple of decades saw technology and digitization invading the sports industry in a way that nobody could even think of 20 to 30 years back. With smartphones and mobile apps getting so popular today, sports teams and organizations are utilizing technology to engage with their fans to provide better customer experiences, gradually increasing the marketability of sports.

              Sports franchises have used mobile apps coupled with analytics to improve the experiences of match-going fans. Fans can be rewarded with discounts, ticketing offers, merchandise offers, VIP seats, or player engagement opportunities based on their attendance, seat preferences, snack preferences, and more. Fans also stream matches online today. With applications utilizing basic information to identify fan demographics such as age, location, and teams they support, sports clubs and franchises have found ways to offer personalized packages to fans that enhance their user experience. 

              Television and digital media are used as platforms where fans can interact not only with each other but also their players, club officials, sports pundits, and analysts as they come together to exchange ideas, opinions, and to network. Having team and player performance statistics available for visualization to the everyday fan brings out the analyst in them as well, giving them the sense of being more involved with their favorite sport, team, and heroes on the pitch – a sense of ownership if you will.

              Read our case study: Legends Personal Training 3.0 – How Fingent developed a fitness regimen app for a select group of personal trainers and health professionals in Wimbledon and Kingston.

              How Analytics Boosts Revenue Generation in Sports

              Generating revenue is undoubtedly one of the most important aspects of running a business. This applies to sports companies too – be it running a sporting franchise, a team, or a league.

              Some of the common avenues that sports teams explore include television deals for broadcasting games, ticketing for stadiums, corporate sponsorships, merchandising, and of course, player trades or transfers.

              Examples of how analytics contributes to sports revenue:

              • Analysts could identify leagues with potential based on past victories, player potential to attract crowds. For example, leagues, where teams have larger stadiums, would be prime candidates to earn more money through ticket sales. 
              • Using data, sports teams can identify the fans who attended the games, made in-stadium purchases, and the movements within the premises. This information could be pivotal for the corporate personnel as it would enable them to have a greater focus on sponsor targeting and engagement both within the stadium and outside.
              • Merchandising is a key component of a sports team’s revenue-generating model. Using fan information from ticketing, fan engagement events, or even previous purchases at the club’s stores, the decision-makers could identify potential other locations to expand their reach – enabling fans to buy merchandise of their team far easier.
              • Player Transfers – There are various examples of transfer fees paid by a buying club to the selling club in order to facilitate a purchase for the services of a player. How would analytics play a role in this? There are many factors that determine the ‘value’ of a player – such as his/her current form, age of the player, the relative proximity of the player’s ability in terms of current ability and peak potential, marketability of the player, and various other factors. Analysts work out algorithms using a variety of these parameters to determine optimal market values which are then used as a starting point for any player trade or sales.

              Read more: iBeacon Technology in Sports and Other Industries

              The Potential of Analytics in Sports

              The potential of analytics in sports is enormous. Though the sports industry has debuted analytics only lately, industry experts are trying to dive deeper into the implementation of data-driven decision making. Looking at the rising number of use cases and business benefits, it’s no surprise to say that the future of professional sports lies in the hands of sports analytics. 

              Fingent offers a wide array of custom software and analytics solutions for sports organizations that help them manage their basic to the most complex challenges. Get in touch with us to learn more. 

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                About the Author

                ...
                Brijesh Menon

                Brijesh works with Fingent as a Project Coordinator and Analyst. He collaborates with teams, redefines processes, and improve business solutions for his customers. Brijesh has a keen interest in Agile, Scrum, and Analytics, at the same time he is extremely passionate about Football. With his expertise, Brijesh indulges in identifying ways to bridge the gap between technology and sports.

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                  Types of Application Software: Guide for 2025

                  Application software offers a plethora of options tailored to meet the diverse needs and objectives of users and businesses. Today, AI is a major force in application software. AI-integrated applications are the hot cakes now; they significantly enhance efficiency, speed, and productivity. Choosing the right application software can transform operations and profoundly influence your bottom line, positively impacting business outcomes.

                  Deep dive into everything you need to know about application software and how to choose the right type of application software for your business.

                  Understanding Application Software: Types and Business Benefits

                  What is application software?

                  Application software offers a plethora of options tailored to meet the diverse needs and objectives of users and businesses. Today, AI is a major force in application software. AI-integrated applications are the hot cakes now; they significantly enhance efficiency, speed, and productivity. Choosing the right application software can transform operations and profoundly influence your bottom line, positively impacting business outcomes.

                  The application software has evolved remarkably, and it consists of AI capabilities, cloud-native architecture, and cross-platform compatibility. Companies today are making use of different intelligent applications to simplify their activities, improve customer experiences, and boost strategic plans.

                  Examples of application software

                  Today, we have many high-end application software that define how we live and accommodate our ever-evolving requirements. Widely used application software includes office productivity tools, business applications, project management tools, creative tools, communication tools, and many more.

                  Microsoft Office 365

                  (Word, Excel, PowerPoint, Outlook, Copilot)

                  Google Workspace

                  (Docs, Sheets, Slides, Gmail)

                  Infince

                  (Enterprise Application Cloud)

                  Salesforce CRM

                  Oracle NetSuite

                  Zoho CRM

                  SAP S/4HANA Cloud

                  Microsoft Dynamics 365

                  Asana

                  Trello

                  ClickUp

                  Monday.com

                  Adobe Creative
                  Cloud Applications

                  Figma

                  Canva

                  CorelDraw

                  AutoCAD

                  Slack

                  Microsoft Teams

                  Infince

                  Zoom

                  WhatsApp

                  Wynk

                  MX Player

                  VLC Media Player

                  Spotify

                  Pandora

                  What is the difference between system software and application software?

                  Software can be categorized into two categories: System Software and Application Software. System software is used to manage the main functions of the computer and hardware devices, and application programs enable users to accomplish certain tasks such as writing documents, sending emails, or even managing data.

                  They both differ significantly when it comes to design and purpose.

                  Application Software

                  System Software

                  Key functions of application software for businesses

                  Application software programs are designed to execute a wide array of functions. Its primary functions can vary depending on the users' requirements. Depending on the industry or business area, it is possible to develop the application software to fulfill a particular purpose.

                  Task Automation

                  Automating routine tasks, such as data entry, sales emails, and marketing emails, saves a lot of manual work and allows employees to perform more strategic tasks.

                  Data Management

                  Gather, store, sort, and classify large volumes of information, make informed judgments, and trace patterns.

                  Communication and Collaboration

                  Maximizing smooth communication among the employees, partners, and customers, as well as working together on common projects.

                  Process Optimization

                  Enhancing organizational workflow and efficiency in different departments, resulting in cost cuts and enhanced productivity.

                  Innovative and efficient production

                  Allows the production of high-quality files, presentations, designs, and multimedia output.

                  Problem Solving

                  Providing targeted tools to handle specialized business purposes, be it in the field of inventory management, sales forecasting, or data security.

                  Benefits of application software for businesses

                  Most organizations invest in buying or building application software to suit their business model. This software comes with innumerable benefits that you can't resist executing the ideal application software in your business/organization.

                  Types of Application Software

                  Application software can be broadly classified into General Applications, Business Applications, AI-powered Applications, and Custom Applications. Application software is no longer a one-size-fits-all solution. In today’s business landscape, software tools are categorized based on functionality, complexity, and the specific needs they serve. Picking up the right application software for your specific needs improves function and efficiency. The use of the software is rampant across every domain, including banking, healthcare, education, retail, travel, logistics, etc.

                  General Applications - Everyday Productivity & Collaboration Tools

                  In present-day companies, general-purpose applications play a crucial role in digital productivity. Such programs assist people and groups in crafting content, handling data, communication, and staying organized. They are usually cloud-based, cross-platform, and are becoming more and more run by embedded AI.

                  To draft, format, and edit text-based reports, proposals, manuals, and other business material. These applications are rich in formatting, collaboration, and version control.

                  Examples: Google docs, Microsoft word, notion

                  Spreadsheets find a lot of applications in organizing and tabulating data, calculations, budgeting, and reporting. They facilitate functions, charts, filters, and conditional formats in order to make data management easy.

                  Examples: Microsoft Excel, Google Sheets, Airtable

                  These tools assist users to author and present slide-based presentations during meetings, pitches and training. They include features such as templates, transitions, and multimedia support.

                  Examples: Microsoft PowerPoint, Google Slides, Canva

                  Calendar and e-mail clients are used to coordinate and communicate, as well as organize meetings. They facilitate time-zone conscious scheduling, contact organization, and inbox management.

                  Examples: Microsoft Outlook, Gmail, Google Calendar, Calendly

                  Tools that help teams communicate more efficiently by messaging, group channels, file spaces, and video calls. These tools assist in sustaining continuity and visibility in scattered groups.

                  Examples: Slack, Microsoft Teams, Zoom

                  Cloud file storage services enable an enterprise to access, store, and share documents on devices anytime, anywhere. It has features such as versioning of files, rights of folders, and managing backups.

                  Examples: Google Drive, Infince, Dropbox, Microsoft OneDrive

                  Business Applications

                  Business applications are software tools used in businesses to enable, streamline, or support the main processes within an organization. These applications are critical in enhancing scalability, decision-making, and efficiency in terms of handling customer relations and operations of financial processes.

                  The CRM software assists firms in handling customer and prospect relationships through the sales and service lifespan. It stores customer information, monitors interaction, and provides marketing and sales automations.

                  Examples: Salesforce, HubSpot, Zoho CRM

                  ERP systems have merged more crucial functions of business, like finance, supply chain, procurement, and human resources, under one roof. They give real-time visibility and increase the consistency of data, as well as allow smooth operations within departments.

                  Examples: SAP S/4HANA, Oracle NetSuite, Microsoft Dynamics 365

                  These tools help teams plan, organize, and follow up on projects and daily activities. It has features such as timelines, the distribution of tasks, progress monitoring, and collaboration to maintain alignment and responsibility.

                  Examples: Asana, Monday.com, ClickUp, Jira

                  The accounting program helps with financial processes such as bookkeeping, invoicing, expense management, dues, and tax reporting. These instruments play an important role in ensuring legal conformity and fiscal disclosure.

                  Examples: QuickBooks, Xero, FreshBooks

                  HR applications can assist in managing personnel data, staff hiring, employee training, staff onboarding, payroll, benefits, and performance. They are supportive of compliance, reporting, and workforce planning as well.

                  Examples: Skill Lake, Workday, BambooHR, Gusto

                  AI-First & Intelligent Applications

                  AI-first applications are developed from an intelligent core, streamlining processes, boosting decision-making, and amplifying productivity through automated actions and thoughtful suggestions. These tools are progressively integrated into diverse business functions, enabling organizations to work more swiftly and more efficiently.

                  Such tools make the production of written, visual, or multimedia content possible with minimal human intervention. They have found extensive use in marketing, customer communication and design

                  Examples: ChatGPT, Gemini, Jasper, Copy.ai, Canva Magic Write

                  By proposing code snippets, flagging errors, and crafting whole functions from natural language input, code assistants ease the work of developers. They accelerate the development process while cutting down on repetitive work.

                  Examples: GitHub Copilot, Amazon CodeWhisperer, Microsoft Copilot

                  These platforms examine historical data and discover trends, forecast outcomes, and underpin strategic decision-making. These tools are routinely applied in finance, marketing, supply chain, and operations to assist with planning and manage risk.

                  Examples: Microsoft Power BI, Tableau, Qlik Sense

                  Conversational tools imitate human interactions and are employed to raise the quality of customer support, speed up user onboarding, and respond to internal queries. They speed up response time, lower support expenses, and provide continuous service around the clock.

                  Examples: Intercom, Drift, Zendesk AI, ChatGPT integrations

                  Custom Applications

                  A custom application is an application specific to the requirements of a business, or may involve applications specific to processes or industry. These applications are more flexible and have control and the ability to integrate with their internal systems as compared to off-the-shelf products. They are a great fit for organizations looking to secure a competitive edge via technology that conforms to their operational needs.

                  Using these platforms, users can deploy applications swiftly with only a minimal amount of coding knowledge. They provide a drag-and-drop interface, pre-configured components, and the capability of integration, which makes them the right choice when it comes to building internal applications or automating processes. No heavy development is required.

                  These applications are developed in cloud environments to be efficient and resilient. They accommodate complicated business applications, multiple users, and real-time processing of information. Built largely with contemporary frameworks, they can be thoroughly tailored and seamlessly connected to existing enterprise systems.

                  They constitute tailor-made mobile applications crafted to enable business operations while on the move, field services, logistics processes, and customer engagement. They emphasize on responsive design, offline access, GPS capabilities, and mobile-native features like push notifications.

                  Modern Software Delivery Models: Scalable, Flexible, and Built for the Future

                  Software development, deployment, and delivery have changed radically. The new models of delivery include flexibility, scalability, and a reduced time-to-market. This helps businesses feel free to adapt to the changing needs of the users and infrastructure. The methods also allow modular development, on-going refinement, and wider device support, making software future-proof.

                  Cloud-Native Apps: SaaS, PaaS, FaaS

                  Cloud-native applications are designed to be run and scaled in the cloud without any challenges.

                  Hybrid & Edge Applications

                  Hybrid apps utilize cloud-based systems and on-premise or edge computing to enable the use cases that need low latency, real-time data processing, or an offline state. The edge applications bring the data processing nearer to the source, which is suitable in the case of IoT, manufacturing, and field operations. This ensures they are less reliant on central servers and can act faster.

                  Progressive Web Apps (PWAs) and Cross-Platform Development

                  Similar to native apps, PWAs provide app experiences through the web, with the same aimed focus as websites (reach) but with the capabilities of native applications, such as working offline and sending push notifications. Developers can write the code once and then deploy it on iOS, Android, and web using Flutter or React Native, with cross-platform development working to make delivery faster and far less expensive.

                  API-First and Headless Architecture

                  API-first requires all features to be available through APIs, which means that integration is flexible, platform-wise. The headless architecture separates the front-end from the back-end because it enables a business to publish content in a consistent manner on websites, mobile applications, smart devices, and so on. It is perfect in the case of omnichannel experiences and accelerated innovation.

                  Licensing & Monetization of Application Software

                  As a fundamental aspect of the software lifecycle, licensing and monetization are serious considerations for any institution that wants to make money, regulate its use, and govern intellectual property. Selecting the appropriate licensing model and monetization approach guarantees the sustainable development process, and its usefulness matches the expectations of the target audience and target market.

                  Here’s a breakdown of the key licensing types and monetization models:

                  How to Choose The Right Application Software For Your Business

                  As your business grows, there's always an impulse to improve operations and get work done smarter. With the advancement of AI applications, there are a plethora of options to choose from. Whether it is to replace an old system or discover a new solution to modernize your inefficient performance, the hunt for the perfect application software is no cakewalk.

                  Picking the right application software for business involves wise decisions, brainstorming sessions, and critical thinking. Before investing in a software application, you must ensure that it aligns with your business operations, streamlines your processes, improves customer experience, and eliminates risk. The success of your business model, its anticipated goals, and its requirements depend on choosing the right application software. Selecting the right application software can be overwhelming, but the right one can become a real game-changer for your business!

                  Here's a checklist to help you be confident in choosing the right application software for your business.

                  Key Trends Shaping Application Software Development in 2025

                  With the development of technology being quite fast, the software applications are increasingly getting smarter, more connected, and more integrally embedded into all the business areas. There are a number of trends that have been transforming how applications are designed, delivered, and experienced as a result of differing user needs, technological advancements, and organizational philosophies. Knowledge of such trends can enable businesses to future-proof their software investment and remain competitive.

                  Frequently Asked Questions

                  SaaS (Software as a Service) is a cloud platform where the software has subscriptions and can be accessed through the internet - nothing to install, nothing to maintain on the user end. A good example of SaaS is Microsoft 365. Traditional application software is generally deployed directly to local machines or servers and frequently has to be manually updated, as well as pre-licensed. Application software includes old versions of Microsoft Office.

                  AI-first applications integrate smart capabilities into workflows themselves, including automation, intelligent recommendations, natural language interfaces, and predictive intelligence. This saves manual work, accelerates decision making, and enables users to concentrate on high-value activities.

                  Examples: Sorting inboxes using AI, automatic reports, and prioritization of intelligent tasks.

                  A mobile application is a special software application that runs on the smartphone or tablet or can be installed through app stores. The word application is an expanded term referring to any kind of software such as desktop, mobile or web-based and used to accomplish specific duties.

                  API-first development is an approach in which APIs (Application Programming Interfaces) are central to both design and implementation. It allows anyone to integrate the application easily, has a modular structure, and can be connected to other systems, platforms, or services. This would enhance flexibility, speed up development, and offer natural cross-platform experiences.

                  PWAs are web sites which provide the functionality of native apps (including offline, push-messages, and the ability to be installed on the home screen) all through a browser. To companies, PWAs are cheaper to create, have wider device coverage and are reliable in features and rapid delivery of user experience that do not require separate mobile apps.

                  Indeed, low-code/no-code solutions are gaining popularity in the work of enterprises to develop their own tools, automate business processes, and expeditiously develop prototypes. They might not be a complete substitute to fully custom-built systems in complex use cases, but they greatly reduce the project time, IT dependency and enable the employees in any business department to make a solution adapted to their needs.

                  Top Emerging Technologies in Application Software

                  Develop Your Application Software With Fingent

                  As online transactions soar and digital workplaces emerge, different types of application software will continue to evolve. As a result, the demand for custom software development tailored to a business's requirements is increasing now more than ever before. From simple customizations to full-cycle application development, Fingent can help address all your specific business requirements, leveraging our application software development capabilities. Explore our range of services.

                  20+

                  Years of Experience

                  400+

                  Qualified Professionals

                  700+

                  Completed Projects

                  8

                  Centers of Excellence

                  Dedicated QA Practices

                  Transparent Project Management

                  If you have further questions or want to start choosing and implementing the right application software for your business, contact us immediately. We will help you get there.

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                    About the Author

                    ...
                    Sreejith

                    I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

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                      Experience remote hiring success with custom hiring and onboarding platform

                      Even before the pandemic hit, the number of employees working remotely has grown considerably over the past few years. The number of people telecommuting in the US increased by 159% from 2005 to 2017. 

                      Even if the threat of COVID-19 ceases, we may not return to the traditional office structure any time soon. In other words, remote work will matter to business much more than it did earlier. Employers, therefore, need to find ways to facilitate remote work. This includes creating the best remote hiring and onboarding experiences for employees. Strong onboarding processes improve new hire retention by 82% (Glassdoor).

                      By making a switch from a traditional to a digital workplace, organization across the globe are embracing the new normal. While there are many off the shelf remote hiring and onboarding platforms available in the market, for long term flexibility, it is necessary to fine-tune the features, user experience, functions and so on to fit your organizational requirements. Fingent, as a top custom software development company, can help you create custom applications to power your recruiting and onboarding.

                       

                      Challenges of remote hiring and onboarding

                      Companies want all of their employees to feel inclusive and want a collaborative environment. But how do you make people feel that they are a part of something when you’re working remotely? Remote working is not just video conferencing and chatting, but a comprehensive set of practices that organizations need to develop. Remote employees require more trust. This is what makes hiring remote employees so much different. With remote employees, you don’t have any physical control or direct supervision to know whether or not people are on Netflix or YouTube all day. Building trust over time is the main challenge that organizations need to address while bringing in remote employees. While hiring a remote employee, we’re investing in a person where we’re going to trust him/her to represent our company.

                      Read more: Check out how Odoo can help meet HR requirements

                      Remote employee hiring and onboarding is here to stay

                      Despite these unprecedented challenges that COVID-19 has presented, various organizations have reacted positively and made rapid changes to their remote workflow management priorities and expectations. This ultimately shows us that the need to hire and onboard new staff will continue. Businesses will have to come up with innovative ideas and creative best practices to continue with their hiring and onboarding processes. 

                      How can a custom platform for remote hiring and onboarding help you?

                      The hiring and onboarding process of each company is unique. Employers always look to incorporate the requirements of a particular LOB into their induction programs. A customized remote hiring and onboarding platform helps you edit your workflows the way you want. You can use different task types to create a unique workflow for a new hire, through which you can send forms, trigger emails, conduct training sessions, and much more. You can even generate reports to review the progress of each workflow. 

                      Let’s see how a custom platform can add value to your organization: 

                      1. Digitization of your recruitment process 

                      With traditional HR practices becoming archaic, organizations look for recruitment technologies that help streamline processes, giving them the best talent available in the market. A remote recruitment and onboarding platform that is customized to integrate ATS (Applicant Tracking System) allows you to post jobs, screen applications, conduct interviews, and centralize all this information in one shared place. When you’re hiring remotely, you have to find the best fit for your company from a large pool of candidates. Incorporating functionalities like intelligent screening, document parsing, video capabilities help you gain a better understanding as well as organize your recruitment process.   

                      Read more: Applicant Tracking System-Transforming Hiring Norms

                      2. Electronic documentation helps you go paperless

                      A custom platform that takes the paper out of paperwork is what you need today. An online onboarding solution with features that enable your new hires to complete their documentation procedures from wherever they are, using any smart device makes the workflow as painless as possible. This custom platform automatically triggers email reminders to employees if they have not completed their documentation before their joining date. The onboarding platform can be configured to give automatic error notifications and tips to resolve those errors to ensure that all your employee documents are accurate. Additionally, functionalities like fingertip signatures, photo upload, and OCR make paperwork a breeze.

                      3. Self-Service onboarding improves employee engagement 

                      Remote employees do not have the liberty of walking to their managers’ desk time and again for necessary guidance. Employee self-service onboarding comes to the rescue here and acts as a key to employee engagement. Self-service portals help to organize the onboarding process of your new hires helping them find all the information they need in one place. A customized remote platform with self-service onboarding capabilities helps your recruits access essential documents that help them learn and get up to speed quickly and with confidence. Thus employees are satisfied as communication channels are improved leading to higher productivity.

                      Read more: A Chatbot Story – How We Built a Comprehensive Onboarding Assistant for a Leading Research University

                      4. Project management on-the-go 

                      Onboarding and managing a remote team requires overcommunication. An online project management tool helps you do this with ease. You can opt for integrating a project management tool with your remote hiring and onboarding portal to reap the benefits in a single solution. This helps remote workers track the progress of their projects, collaborate effectively, and complete projects efficiently from anywhere, using any smart device. New hires can interact effectively, helping them learn fast. Managers can also track time and analyze what needs to be done in their projects. With a real-time overview, you easily get an idea of who’s working on what. Inbuilt video conferencing tools help you to stay in constant touch with your new hires working remotely.

                      5. Virtual mentoring and training programs 

                      Mentoring and training programs are an indispensable part of onboarding. They help an employee get accustomed to her new job, learn about the company culture, and update her skills to better perform his duties. You can integrate virtual mentoring programs in your onboarding process helping new hires know about their roles and get personalized training wherever they are.

                      Read more: Optimize Workforce Management with SAP SuccessFactors and Qualtrics

                      A company is indeed as good as its employees. Hiring and onboarding new employees was a time-consuming process traditionally. When all or most of your staff works remotely, things become complicated. A tailored platform for remote hiring and onboarding helps you deliver awesome onboarding experiences to your employees, fostering productivity, efficiency, and better employee retention. It also allows you to promote your company brand and culture which gives your remote employees a sense of belonging. 

                      So did you get a custom platform for hiring and onboarding remote employees? Now is the time if not done yet. Partner with us to develop a tailored platform to meet the unique needs of your company.  

                       

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                        About the Author

                        ...
                        Saheen Najeeb

                        Saheen is a Business and Tech Savvy Digital Marketing Analyst by profession. He believes Marketing has to be interwoven with Technology. Embracing the role of Marketing Technologist, he helps organizations working closely with the business leaders to prioritize strategies and to put their marketing efforts at the leading edge.

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                          Top Digital Alternatives to Go Paperless and Survive the Recession!

                           

                           

                          Introduction

                          Running a manual, paper-based organization in the digital age is inefficient and costly. It escalates the total cost of operations and carries a higher risk of errors. Paperless solutions offer process automation that saves valuable time by streamlining operations, releasing useful resources, and improving business efficiency. 

                          A paperless structure can help businesses keep their data more safe and secure. Digital alternatives like a Document Management System store and search your digital documents quickly and securely. Workflow automation helps improve the efficiency of document processing through automatic document routing. Digital signature policies help you significantly increase your document turnaround time. You can store, edit, and manage digital documents from anywhere in the world. 

                          Digital Transformation is leading the way to a paperless future. If you want to empower your business with digital alternatives, you have to adopt the right digital transformation solutions. At Fingent, we provide digital transformation services to businesses around the globe. Simply enhance your business operations productivity by going paperless. It’s the right time to embrace digital alternatives to stay productive and competitive.

                          In this blog, we discuss at length, the various paperless initiatives that can make your business recession-proof and other benefits of going paperless.

                          Document Management Software

                          The pandemic has brought about lasting changes in customer and business behavior. While weathering the storms of recession, you need to have a robust document management software. 

                          A document management system surpasses a digitized record room. A contemporary document management system will help you find records and documents in a few clicks that would have otherwise taken days to dig out. You can also access documents and records in their business context. All changes are carefully logged. Versioning ensures that a new document version is automatically created and stored. That way no one accidentally overwrites content. When one team member works on a document, she can leave comments for her colleagues making teamwork much smoother. 

                          Post-its, slips of paper, and verbal agreements are things of the past. Document management software supports your daily work. All processing steps of your documents like invoices, purchase orders, etc. are seamlessly recorded, making them audit-proof and compliant with regulations. It’s high time that you bid adieu to those dusty file cabinets in your office. 

                          Read more: Features of a Document Management System

                          Electronic Invoicing System

                          Electronic documentation is the need of the hour. A typical paper invoicing process involves multiple steps. Assembling data from spreadsheets or ERP systems to delivering the invoice to your customer and getting paid eventually takes a long time. You can get rid of most of these steps with e-invoicing services, as it connects your billing and the recipient’s invoice processing system. 

                          Rather than connecting to the receiver’s web-based servers for sending the invoice, you can use service providers that are connected. This allows both you and the receiver to use your preferred service providers and send your invoices to any recipient without any additional hassle. Thus, the e-invoice travels from your computer to the receiver’s invoice processing system through servers instantly. The recipient can pay the amount with the click of a button, without having to resort to any paperwork. This saves you both manual work, lowers invoicing costs, and speeds up your cash flow.

                          Digital Signature

                          Once you improve your business processes and adopt digital alternatives like document management systems and e-invoicing, you’ll need to ensure that the documents you send or receive are authentic and have not been tampered with. This is where digital signatures come in handy. 

                          A digital signature is an advanced and secure type of signature that authenticates all electronic documents like spreadsheets, emails, pdf files, and text files. A digital signature is unique to every signer. It uses a mathematical algorithm that creates a digital fingerprint to electronically sign the document, thus validating the signer. You can purchase a digital signature from a trusted certificate authority only after submitting your ID documents. So, a person receiving a digitally signed document can easily find out who has signed it. 

                          The digital signature and the document are encrypted and secured with a seal that makes tampering conspicuous. The recipient cannot open the document unless he receives the public key from the owner. These features make digital signature ideal for e-commerce, software distribution, and other businesses that are prone to document tampering.  

                          Digital signatures reduce the steps involved in signing a document and help replace the traditional paper-based approval process with a faster and cheaper digital process. You not only move towards a paperless office but also reduce costs involving printing, shipping, delivery, filing, archiving, and so on. Digital signatures help improve workflow efficiency as document tracking and organizing become much easier. 

                          Read more: Going paperlessMachine Learning To Accelerate Paperless Offices

                          Remote Work Collaboration Software

                          Today, working remotely is no longer an office perk but a new normal. With businesses grappling with an economic downturn and ongoing lockdown restrictions, remote work can help reduce expenses and keep up the morale of your team. 

                          While adhering to the rules of social distancing, you may have to allocate some or all of our staff to remote work. This situation has further highlighted the need for remote work collaboration software. These solutions help you to automate business processes and save costs in paper, office space. However, without the right set of remote work collaboration tools and communication platforms, a company would be dealing with a staff that is adrift. 

                          Today you have a wide variety of tools that keep an office running even while on-the-go. Mobile app versions of these tools enable collaboration anywhere and everywhere. 

                          1. Video Conferencing

                          Web conferencing tools have gained prominence around the world as face-to-face communications keep everyone in the loop and foster better visualizations of new projects and ideas. A short video call can solve issues that would have taken endless emails or phone calls to sort out. Video conferencing software like InfinCE, Zoom, Microsoft Teams, Remo Conference, and MeetFox provide solid video quality and inbuilt interfaces that facilitate video calling and screen sharing. 

                          2. CRM Software

                          When you have a teleworking team that handles clients all over the world, you need a CRM software to reduce the gap. The right CRM will help your team to connect as though they were sitting next to each other in an office even when they are actually in different countries. A CRM software gives you a 360-degree view of your customers in a single page. When all your customer data is aggregated, you gain a better understanding of customer behavior helping you make informed decisions. Today, most CRM software have built-in analytics tools that help your sales team analyze their performance while on the go, thus enabling them to better focus on their targets. Odoo, Microsoft Dynamics, Zoho, Salesforce, Hubspot, etc. are some of the best CRM software available out there.

                          3. Team collaboration tools

                          A common problem that managers face with remote teams is not knowing what their team members are working on. This can be easily sorted with online team collaboration tools. These tools help streamline your team’s communication by providing a consistent and common digital space for your team to collaborate. They can share project updates, files, and comments within the company to create an efficient and cataloged communication channel. Integrated features such as instant messaging, video conferencing, and task management make workplace collaboration effortless. 

                          4. File Management

                          An efficient file management tool is unavoidable for organizations aiming to go paperless. A scalable document management system is essential to automate and streamline workflows. Besides storing and sharing documents, a file management system with features that help secure data, track changes, maintain audit trails, and map workflows can improve the performance of your organization. Since document handling is key to many business processes, your document management system needs to integrate with other business apps. So, before making the choice, you should find out what pre-built integrations or APIs the file management system has to offer.

                          Virtual Hiring and On-boarding

                          Traditionally, hiring and onboarding have been manual processes. Automating these processes can promote employee engagement and retention. This, in turn, brings in business value by reducing HR man-hours through employee retention and cost savings. A comprehensive and recession-proof onboarding process requires digitization, automation, and personalization. These three steps bring various business processes together, streamline them, and create a seamless onboarding experience for your new hires. This further reduces the cost of hiring and time-to-hire. 

                          Collecting digital feedback and reviewing video interviews help in tackling prejudices if any. Virtual recruitment drives can centralize the entire process by involving many interviewers from within the organization. This instills consistency in managing candidate RSVP, sending reminders, and establishing prompt communication channels. 

                          Though switching to the process of virtual hiring and onboarding is challenging, the right tools and training can ensure successful execution. Organizations must refine their recruitment and onboarding processes by employing remote tools, recording the processes accurately, and training their staff on best practices. While the lack of face-to-face interaction with candidates may bother your team, appropriate training and adaptation will help you improve efficiency.

                          Read more: Digitalization of BusinessWhy Digitalization is Inevitable for Businesses

                          Workflow Automation

                          This technology is used to replace paper-based and manual processes with a single platform that combines business processes thus eliminating errors. Workflow automation helps to transform legacy processes that require a lot of paperwork into digitally automated tasks. Most organizations grapple with digital transformation since communications via whiteboards, post-its, and spreadsheets control their task management. These tools hinder smooth collaboration and visibility as they rely on human intervention. Workflow automation reduces this reliance on human intervention by ensuring communication within the platform and maintaining a record of all relevant data. Later, anyone with permission can access this information easily. 

                          Workflow automation software can help you automate almost all processes from IT, Sales, HR, Marketing, Finance, and so on. Once you bring all your applications under a common platform, with a workflow automation software, you can do away with the monotonous work of transferring data between these applications. 

                          Workflow automation gives you a competitive advantage by helping you deliver better quality services at a lower cost and speedy decision making. The benefits of workflow automation include better accountability and communication within the organization, reduced costs and errors, improved employee engagement, improved business processes, and better efficiency.

                          Read more: How Automation Helps BusinessHow Automation Ensures Businesses Stay Afloat During COVID-19 Crisis

                          Mobile Payments

                          The new normal brought on by the pandemic demands digital transformation. One technology that has helped businesses and economies stay afloat in quarantine and social distancing is mobile payment. As regulations stipulate the reduction of in-person transactions to prevent consumers from stepping out of their homes, mobile payment facilities have come in handy. 

                          You can equip your mobile customers by investing in contactless payment technologies like facial recognition, QR codes, and NFC technology. COVID-19 will have a lasting impact on the way we conduct transactions. Companies struggling in implementing mobile payments need to find ways in establishing payment systems that are on par with the global standards. Businesses may hesitate to spend on digital payment technologies, during such unaffluent times. However, you need to remember that by enabling mobile payments, you are expanding your customer base and making it easier for customers to buy.

                          Read more: How Retailers Can Revive Sales While Adhering To Social Distancing Norms

                          Choosing the Best Way to Implement Paperless Initiatives

                          Advances in IT and organizational design can drive cost reductions while improving quality and timeliness. To equip your business with these digital alternatives, you need to have clear goals and instructions for upgrading business processes. These tools have to be used in a systematic and coordinated way to improve efficiency and avoid chaos. Once these digital tools are managed in the right order, they enable restructuring of processes and building up resilience resulting in higher productivity.

                          Going paperless ultimately narrows down to improving processes. The real value of the aforementioned paperless technologies can be realized only once you go back to the beginning of a process and retool it making the whole process electronic. So going paperless is not just an afterthought, but you have to go for redesigning whole processes, making them more electronic. This, then helps you save time and money by streamlining your work and improving the efficiency of what you’re doing. 

                          In other words, you should not opt for paperless technologies to just manage your storage needs. If you simply convert all of your paper into a digital format, you’re just converting your problem from one format to another. When you’re scaling paperless, you need to view it as an opportunity to look at your processes from A to Z and check whether you can make improvements. Then paperless becomes a part of the good business that you practice.

                          Read more: Prepare for the Future of Digital Innovation with these 10 Services From Fingent    

                          If you wish to know more about how paperless initiatives can recession-proof your business to survive and succeed in the new normal, send us a message right away!  

                           

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                            About the Author

                            ...
                            Bhuvana O G

                            Bhuvana is a Senior Content Specialist at Fingent. She loves to research and develop creative and unique content related to technology and marketing. When not involved in full-time writing, you can see her pitching into editing and proof-reading all sorts of marketing collateral crucial for the company's branding.

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                              Concerned about app development costs? Here’s all you need to know!

                              There will be more people with access to smartphones in 2021 than with access to running water! Well, then there’s no questioning the fact that app development has become the need of the hour to capture the huge rapidly growing market. Investing in app development is valuable to establish yourself as an authority in your industry. As much as you would like to build an app, you might have many queries. One most pertinent question is: How much does it cost to create an app? This will be answered in detail in this blog. 

                              How much does it cost to create an app?

                              Some people think that creating an app requires a gigantic investment and that the cost of app development is an expensive affair. The truth is, not all types of apps require a princely budget. There is a lot of thought and work that goes into building an app from scratch, so the cost may vary. But looking into what is involved will help us make a fair estimate.

                              It is important to understand that the cost to build an app depends on various factors like the type of app, the platform you choose, the design, and the number of pages required. For instance, an app that doesn’t require back-end features like an email subscription, calendar, or social login, and API integration will not need a huge budget. On the other hand, multi-lingual support, custom features, and real-time updates will need resources in terms of the development budget. Each app is unique and the cost of making an app is based on the time and effort required to build an app. 

                              HackerNoon rates Fingent in the Top 20 when it comes to Mobile App Development Services. Our mobile team has years of experience working with a range of cost-effective mobile application projects. We’ve helped some of the world’s biggest companies create applications to enhance user experience and integrate new-age technologies. 

                              What Are Some Major Factors That Affect the Cost to Build an App?

                              Let’s look at some of the specifics that we need to consider, that may affect the cost of building an app. 

                              1. Functionalities, Scope, And Features of the App

                              The cost of building an app is going to depend on what you are trying to accomplish. Determining that will give a measure of clarity to the scope of the project. If the business is looking forward to a broader scope and returns from the app, it will have to be extensively developed with many functionalities. However, if the purpose of an app is to just establish a mobile presence and develop another channel to connect with end-users, then a limited feature app would suffice. When the goal and overall business purpose is clear to the development team, they will be able to accurately estimate the cost of developing an app.

                              Read more: Mobile App Development: 4 Tips To Consider

                              2. Number of In-App Pages

                              Another vital factor that determines the cost of building an app is the number of screens in the app. The more the number of screens, the more extensive the work required from the designers and UX experts. More screens would also mean higher interlinking of pages through the app, which requires adjustment of conditions so that users can easily access any particular in-app page. Such complex apps demand more time and effort from app designers and developers.

                              3. Platforms and Devices

                              The complete cost of developing a native app for a specific platform is different from developing a hybrid app that runs on multiple platforms and devices. Further, the app development cost also depends on the type of device the app is developed for. 

                              Making an app for devices running on Android, iOS, Windows, or Blackberry needs different sets of integration for each type of device. Additionally, supporting different generations of the same device can be another factor that increases the cost of building an app. iOS apps will need to be built to support the latest as well as previous iOS versions. The complexity of the Android market adds to the difficulty in determining a single standard cost of developing an Android app.

                              Read more: White Paper- Choosing The Right Mobile App Development Approach For Your Business

                              4. Type of App Development Team

                              Based on the complexity of the project, the app development team may comprise a project manager, designer(s), developer(s), and quality assurance engineer(s). You also have the choice of opting for a basic team with a backend developer, admin panel designer, Android or iOS developer.

                              5. Elements of App features

                              • Third-party integrations: Mobile apps require third-party libraries, frameworks, and services. 
                              • Backend development: Backend implements the app’s business logic enabling the exchange of data between the mobile and database.
                              • Hardware components: Identifying the right approach for communication between hardware and software components will make a difference in the cost of building an app

                              6. Database

                              Apps that allow end-users to upload videos, photos, and submit comments or reviews take more time in development. This would increase the complexity of an app because the user’s information must be stored and made available for future use. Obviously then, the app development cost and time for database-driven apps would be more.

                              7. Post-launch Expenses

                              The total cost of creating an app includes the money spent on actual programming as well as post-launch maintenance and updates like cloud hosting, backend server maintenance, and app marketing.

                              8. App Type

                              Choosing the right type of application for the project will have a massive impact on the overall cost to create an app. Apps can be categorized as:

                              • Web Apps: Web apps use a responsive design for smooth user experience across various screen sizes and operating systems.
                              • Native Apps: Native apps could be more expensive because they are optimized for high performance on a specific platform.
                              • Hybrid/Cross-platform Apps: This approach is best suited for the needs of a large audience across different platforms. The development and maintenance costs of this approach are lower when compared to the other approaches.

                              Read more: Hybrid Mobile App Development: When and Why To Choose For Your Business?

                              9. License and Legalities

                              Businesses that want to protect app features that could be knocked off by competitors may want to obtain a Patent, Copyright, or Trademark which increases the cost of building an app.

                              10. Support and Maintenance

                              Adding new features and refining existing features of the app will cost you. This is unavoidable because technology is constantly changing, and new updates will have to be made for your app to function seamlessly. 

                              Are you ready?

                              As of August 2020, there are 3.50 billion smartphone users in the world. As mentioned in the outset, Cisco Visual Networking Index Global Mobile Data Traffic Forecast says that there will be more people with access to smartphones in 2021 than with access to running water. Additionally, App Annie forecasts that consumers will be willing to spend a staggering $157 billion on mobile apps by 2022, an increase of 92% from 2017. Now, these numbers should leave you with no doubt that you must make full advantage of this trend by building an app for your business. 

                              However, having a great idea for an app is one thing but making it available to end-users is another. This guide detailed the cost of making an app, with varying features, technologies, platforms, and more for you to make an informed decision, but if you have any questions or you want to get started on building that app, give us a call

                               

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                                About the Author

                                ...
                                Tony Joseph

                                Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                                  Cloud and Mobility: The two pillars to recession-proof your business

                                   

                                   

                                  Introduction

                                  In just a matter of weeks, the COVID-19 pandemic has chopped off nearly a third of the global market cap triggering panic across the world and shaking the confidence of investors. According to an analysis by the World Bank, the “coronavirus disease pandemic and ensuing lockdowns in several parts of the world have led to a recession unmatched in eight decades.”

                                  The coronavirus-inflicted recession which started unfolding itself in February and March of this year has left the macroeconomic landscape in a state of dilemma. For the past six months, business leaders have been trying to navigate shattered expectations and continued uncertainty forcing them to rapidly shift their expectations for the future. During the Great Recession of 2007 to 2009, unemployment soared to almost 10 percent by January 2009. From then on, recession-watchers have been equipped for the reversal of fortunes. 

                                  The economic distress caused by coronavirus may be the trigger that leads to a prolonged slump. If so, it is time for workers, investors, and entrepreneurs to seek refuge in recession-proof business practices. This article explains why it is the perfect time to recession-proof your business through cloud and mobility trends. 

                                  How Does the Recovery Shape of The Coronavirus Recession Look?

                                  Recession is defined as a significant decline in economic activity lasting more than just a few months and is evident in decreased levels of real income, real GDP, industrial production, employment, and wholesale-retail sales. According to the forecast by the World Bank, the global economy will shrink by 5.2% by the end of this year culminating in the deepest recession since the second world war. The World Bank Prospects Group Director Ayhan Kose noted, “the Covid-19 recession is singular in many respects and is likely to be the deepest one in the advanced economies…The current episode has already seen by far the fastest and the steepest downgrades in global growth forecasts on record. If the past is any guide, there may be further growth downgrades in store, implying that policymakers may need to be ready to employ additional measures to support activity.”

                                  Thankfully, all recessions including the present recession will not last forever. The economy will reopen at some point and start growing again. Unfortunately, the uncertainty of the times makes recovery shapes more widely dispersed. Recovery shapes are not about speed but more about the eventual return to pre-crisis levels. Therefore, the expectation for the path of recovery is hotly debatable. Perhaps we can confidently say that full return to the pre-crisis stage looks ever more challenging with the passage of time. 

                                  This raises a few pertinent questions: 

                                  • Can any business be recession-proofed?
                                  • What can business leaders do?
                                  • How do enterprise mobility solutions help in the current crisis?
                                  • How can they leverage technology to recession-proof their business?

                                  Read more: Navigate Business Impact Of COVID-19 With These Hot Technologies

                                  What is a recession-proof business?

                                  Recession-proof businesses are defined as industries that can stay afloat during terrible economic times or somehow survive unscathed or a business that has a better chance of riding out a recession.

                                  What can business leaders do now?

                                  Debatably, six months into the corona crisis, economic outcomes are not quite certain. Yet, business leaders can take these steps to prepare for the next phase of the corona crisis.

                                  1. Prepare early

                                  A key to surviving any recession is to act as early as possible. The willingness to make strategic and necessary moves decides if a business is weathering the storm of economic downturn or is sinking their ship. 

                                  2. Take stock

                                  As economies reopen with varying degrees of success, now is the right time for business leaders to take stock and to reallocate resources appropriately. Take a realistic look at what is possible for your business and accept what is not possible. This is an important step towards creating goals that fit the new normal.

                                  3. Build resilience

                                  COVID-19 has demonstrated an immense power to surprise and upend well thought out assumptions about how business works and who is likely to win. Businesses should thus actively prepare by creating optionality to maneuver. You may have to shift your mindset from growth to survival. 

                                  4. Capture advantage

                                  Leaders must leverage all technological trends to reinvent their superpower. Explore crisis-specific solutions to adapt to the new normal faster than ever before. 

                                  Read more: Fingent’s Response to COVID-19 Business Implications

                                  How Do Enterprise Mobility Solutions Help in The Current Crisis?

                                  Enterprise mobility solution services basically refer to solutions for businesses that enable employees to use their personal mobile devices securely from anywhere to enhance productivity for the company. For example, an employee should be able to access any uploaded data at any given point through any device that’s available such as a Smartphone, Laptop, or Tablet, and carry out tasks required by the company and thus increase productivity.

                                  What does it offer?

                                  Enterprise mobility offers employees flexibility, freedom, and choice. It can make a huge positive impact on their job satisfaction while increasing their work hours. Most businesses practice enterprise mobility in some way. Along with work flexibility, it helps businesses to maximize profits and reduce costs.

                                  Five Unique business benefits of enterprise mobility during recession!

                                  During the recession, enterprise mobility offers endless opportunities that help broaden the sphere of your customers and your business. 

                                  1. Improved employee productivity

                                  Mobile applications mechanize paper-driven procedures to streamline work processes. This brilliant approach enhances information exactness and grants clients access to updated and often real-time data. During situations such as a lockdown, it allows companies to build propelled functionalities improving employee productivity.

                                  2. Reduces operational cost

                                  Since the implementation of enterprise mobility enables employees to work from home, it is bound to minimize the cost of your infrastructure drastically. Also, if it becomes necessary for some employees to come to the office, mobility solutions can enable workspace collaboration for your mobile environment across multiple platforms and devices.

                                  3. Efficient collaboration

                                  When many employees work on the same project, they will have to coordinate with each other regularly. With enterprise mobility solutions they can easily share data and important information through mobile devices, update their work progress, and collaborate continuously.

                                  4. Data security

                                  Security is one of the most important requirements of any enterprise. Enterprise mobility management offers businesses the necessary levels of data security and risk management allowing a secure communication medium. 

                                  5. Provides customer satisfaction

                                  Customer service is the top business priority for all enterprises. Enterprise mobility facilitates quicker customer service increasing the customers’ trust in your business. 

                                  Read more: Enterprise Mobility Apps for Faster Business Growth

                                  Recession-proof your business by embracing Cloud

                                  Though cloud computing was increasingly adopted by large companies and startups in the last few years, the work-from-home culture during the pandemic has highlighted the critical advantages of using cloud-based solutions. Cloud integration services have open, continuous assistance, and discounts for their customers and prospective clients. 

                                  Internal cloud services can provide resources and orchestrate the entire application stack across different servers. The external cloud services can easily leverage the scale of application and infrastructure while providing an enhanced computing environment. This way, cloud solutions create several opportunities for both service providers and clients. It eliminates unnecessary spending of resources for work, successfully reducing the costs involved.

                                  Read more: Top 6 Reasons Why You Should Move to a Cloud-Hosted ERP

                                  Cloud is not a future aspiration rather an urgent mandate

                                  Though the concept of cloud is not new, most enterprises remain in on-premise data centers. The current pandemic has reinforced the fact that the cloud is an urgent mandate at the heart of all businesses. You need an intelligent cloud journey that balances speed and value. Each migration should be started by mapping out the journey and determining how the cloud will empower the overall business strategy and goal. Once you migrate the majority of your workload to the cloud, you will be able to realize the full business value of the change. You will see how it makes your business resilient, efficient, and customer-focused. 

                                  How can you capture the full value of the Cloud to recession-proof your business?

                                  1. Migrate at scale

                                  The first step would be to align the entire enterprise including strong leadership from the top to provide direction. Second, focus constantly on realizing value throughout the migration process without getting stuck in a pattern of aimless experimentation. Finally, weigh out the cost savings against application complexity, data-location compliance requirements, and legacy needs. Realize the potential value and innovation that can be unlocked through cloud optimization.

                                  2. Modernize

                                  For your business to work with speed and agility, you need to think comprehensively about the data flow across all your systems. Hence, carefully consider your modernizing needs and long-term process that are based on a solid application discovery assessment. While planning a strategy, take into account where the organization is headed and why. Doing this will make you a cloud-first enterprise.

                                  3. Optimize

                                  Constantly monitor and optimize cost and capacity, manage consumption and performance, and leverage the right services from cloud providers to maximize the value/performance ratio and sustainability. 

                                  4. Innovate

                                  Since the cloud enables experimentation at speed, try out several ideas at the same time and point to the right one quickly and securely. Gain access to cutting-edge technologies by collaborating with your partners. 

                                  Read more: Cloud Service Models Saas, IaaS, Paas – Choose the Right One for Your Business

                                  Staying Afloat Despite the Crisis

                                  Cloud-based solutions eliminate additional responsibilities such as monitoring, managing, or updating your software systems. Moreover, cloud services are far more secure than on-premise solutions as they minimize the risks associated with on-premise software management during a recession phase. 

                                  With the help of cloud-based solutions, businesses can easily cut down on IT costs for their organization because it is based on the flexible pay-as-you-go model, an obvious thing to do in the present scenario. Most service providers offer service-level agreements prior to initiating the development. Here are some specific ways the cloud is helping businesses stay afloat despite the coronavirus crisis:

                                  1. Provides a remote worker-friendly environment

                                  All businesses have the short-term goal of keeping their doors open while planning for long-term recovery. This pandemic has taught businesses that an on-premise infrastructure cannot provide the same level of agility as presented by cloud services. Most businesses would like to keep their employees away from physical offices. Cloud services make this possible without worrying about physically installing hardware somewhere.  The pandemic is presenting an opportunity for business leaders to innovate to keep pace with a changing world while adapting to changing work environments.

                                  2. Document sharing 

                                  In the present scenario, businesses cannot afford to risk the loss of important documents. Cloud-based document sharing ensures that key pieces of content can be viewed and accessed by everyone involved, without wasting precious hours searching for them. Working together while being in different locations is challenging. Thankfully, document sharing platforms allow for seamless collaboration making it easy to hold the reins on your key content, even if the rest of the world is in a state of flux. 

                                  3. Cybersecurity

                                  Cyberattacks have posed serious threats to the digitized business world and the pandemic is only aggravating the problem by significantly boosting the possibility of breaches. With many of the best security platforms utilizing artificial intelligence, cloud-powered cybersecurity gives your company the digital muscle to detect and immobilize threats in real-time. 

                                  4. Scaling 

                                  For most businesses, this is the time of great uncertainty with regard to size. While some digital firms are experiencing dramatic growth rates, most others are facing the possibility of downsizing and furloughs. Since the cloud is not dependent on a physical on-site fixed server to operate, it allows you to use as much or as little computing power as you require. Thereby, it lets you scale dynamically without waiting. 

                                  5. Customer service 

                                  Along with businesses, consumers are being plagued with uncertainty and reduced incomes. For instance, call center operations have come to a halt as reps cannot be physically present at BPOs or customer care centers to answer calls. Taking your customer service to the cloud alleviates these issues. It carries the benefits of additional speed and bandwidth and makes life easier for your customer service agents. Cloud can ensure that high call volumes function smoothly. 

                                  Are You Keeping Up with The New Normal?

                                  There is no reason to believe that the cloud services transition will end with the end of the pandemic. This will only make employees and their employers comfortable working remotely and working with the cloud. Soon, this will become the new normal. The pandemic has necessitated that businesses reevaluate the way they approach business applications. It has made it imperative for organizations to show adaptability to cloud-based services. 

                                  With time, adopting cloud and mobility technologies will become an inevitable standard. All that the COVID-19 pandemic has done is to accelerate this change. Are you ready to embrace this change? Give us a call and let’s get your business recession-proof!

                                   

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                                    About the Author

                                    ...
                                    Sreejith

                                    I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

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                                      Why Does Your Business Need IT Consulting Services?

                                      IT departments or on-site IT professionals have become increasingly significant for many types of organizations- small and large, today. As the COVID-19 pandemic has changed the way people work, giving rise to alternative workplace strategies, businesses are forced to rethink IT technology and strategy to keep up with the ‘new normal’. Companies, therefore, expect their IT budgets to grow. 

                                      So what’s IT consulting in simple terms?

                                      Gartner defines IT consulting as “advisory services that help clients assess different technology strategies and in doing so, align their technology strategies with their business or process strategies.” 

                                      IT consultants are needed for software implementations, training, and maintenance. Some companies try to do these activities on their own. Many have succeeded in getting their software up and running to what they think is “Best Practices” for their company. However, with a technology consulting company like Fingent, you’ll rest assured that you’re dealing with someone who knows the product end-to-end. You’ll get to collaborate with an expert who knows how to look for alternatives or add-on solutions for that product. Thus, you end up streamlining the entire process of conversion, training, and implementation with an IT consultant.

                                      Read more: Software Development Outsourcing –  Why software development outsourcing is a smart move now?

                                      Why should you hire IT consultants?

                                      1. Flexible staff:  Most IT consultants offer their services on a contract basis. Organizations may need to supplement their team for a holiday season; they may be rolling out new software or merging companies. There are a lot of situations where a company needs a lot more people for a small amount of time. They don’t have to hire full-time salaried people and then lay them off. Consultants can come in for a short time and do the job for them. 

                                      2. Proven expertise: Your organization may be the best in your LOB. But you may not have the required know-how in house, to implement the best IT solution for your business. Well-experienced IT consultants can advise the best modus operandi to ensure that your new IT project runs smoothly. A reputable IT consultancy would also bring in the shared knowledge of its many business partners. So, you’ll be at the receiving end of the latest trends and updates of the IT industry.

                                      3. Outsider perspective: You are a part of your company. So, you may not spot the blunders that an outsider can quickly point out. Since IT consultants have already worked on similar projects before, they can quickly identify what would work and what would not. They can also bring in different schemes that can help improve ROI that may not have been visible to you.

                                      4. Train employees: Employees are an asset to your company. So you have to provide them with the necessary training facilities to develop their skills and keep them engaged. IT consultants are always at the top of their game, making them good trainers. Suppose you have implemented a new ERP system. After understanding the needs of your company, IT consultants can provide customized training programs to your staff and equip them towards a smooth transition. 

                                      Read more: Digital Transformation Consulting Services – How digital transformation solutions redefine businesses with effective digital experiences

                                      Business benefits of hiring IT consultants

                                      1. Reduced Costs: Hiring in-house staff solely for your IT technical needs or training your existing employees are other options that you can consider instead of hiring IT consultants. While hiring new employees, you’ll have to include the added costs along with their salaries, including taxes, benefits, and overhead expenses. On the other hand, for training existing employees, you’ll have to shell out on a trainer and the skill acquired may not even be used in the future.  Hiring IT consultants will help reduce downtime. Often, you bring in consultants to address a specific issue for a short period. Therefore, they prove to be more budget-friendly. 

                                      2. Better Security: Cyberattacks continue to derail large and small businesses alike. Consultants who specialize in IT security can help tackle and prevent these risks. After analyzing the risk points in your system, IT security consultants can advise on the best security practices that would suit your company. IT consultants can help prevent possible risks by implementing regular updates on your software, training employees to identify malware, developing appropriate disaster recovery solutions, and so on.

                                      3. Focus on core business: SMEs generally fall into the trap of trying to save money by doing everything themselves. The companies whose core competencies lie in non-IT related industries have observed that finding solutions for IT problems zaps them of their time and energy. Not to mention the rise in frustration levels of your workforce as they spend hours doing what they’re not good at in the first place. Once you outsource your IT needs to a specialist, you’ll see speedy execution with higher efficiency in completing the project. Thus, investing in an IT consultancy will lead to better ROI.  

                                      4. Increased productivity and efficiency: IT consulting experts can help businesses optimize their systems. They can help homogenize your IT infrastructure according to the industry best practices. The resultant consistency can help streamline processes, create resilience, and reduce costs related to IT support. Next, as mentioned earlier, IT consultants help manage tasks like software updates, data, and network security that would otherwise be monotonous for your employees, enabling them to focus on increasing profits. Many enterprises are moving to the cloud to reduce their infrastructure costs associated with outdated physical servers. An IT consulting partner can help you realize the full benefits of the cloud by integrating all existing systems, making a smooth transition securely, and avoiding common mistakes.

                                      Read more: Digital Innovation – 10 Services Offered by Fingent to Prepare Your Business for the Future of Digital Innovation

                                      As technology grows by leaps and bounds, organizations have to find ways to grow along with the growth in business. The right IT consulting firm can help you use technology as a tool to increase productivity and reduce unwanted expenses. Need help to manage your IT needs? Fingent’s round-the-clock and customer-centric IT consulting services are bound to give you a competitive edge. We’re just a phone call away! Contact us now

                                       

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                                        About the Author

                                        ...
                                        Tony Joseph

                                        Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

                                        Talk To Our Experts

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