Using Chatbots to Create an Enhanced and Engaging Learning Experience

How Fingent assisted a leading university to create an Automated Intelligence-driven ecosystem that includes AI-enabled chatbots and teaching assistants

The University of North Carolina

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Industry

Education

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Region

United States

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Technologies

AngularJS, NodeJS, IBM Watson

chatbots
chatbots in Learning

About the Customer

Established in the late 18th century, the customer is one of the oldest state universities in the nation. The university has a proud legacy of enabling innovative methods of teaching, research and student engagement, encouraging it to be one of the leading centers for educational and economic development. Added to this is the faculty’s dedication to creating an environment of innovation and excellence.

Fingent’s Solution

Fingent, as the client’s technology partner, helped the university develop an Automated Intelligence-driven ecosystem that facilitates students to interact with an AI-enabled Teaching Assistant (AiTA). The ecosystem, powered by IBM Watson is also tightly integrated with many Teaching Assistant Bots.

chatbots as teaching assistant

How we helped our client

chatbots for educational institutions

AI Chatbot that enables the students to interact with a Teaching Assistant

Instructors can upload the content that the students would need

Web application integrated with IBM Watson for the instructors to train the Chatbot

Multiple Chatbots to manage students queries

Keyword and tag search of documents and teaching materials

“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”

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