The University of North Carolina
About the Customer
Established in the late 18th century, the customer is one of the oldest state universities in the nation. The university has a proud legacy of enabling innovative methods of teaching, research and student engagement, encouraging it to be one of the leading centers for educational and economic development. Added to this is the faculty’s dedication to creating an environment of innovation and excellence.
Fingent, as the client’s technology partner, helped the university develop an Automated Intelligence-driven ecosystem that facilitates students to interact with an AI-enabled Teaching Assistant (AiTA). The ecosystem, powered by IBM Watson is also tightly integrated with many Teaching Assistant Bots.
How we helped our client
AI Chatbot that enables the students to interact with a Teaching Assistant
Instructors can upload the content that the students would need
Web application integrated with IBM Watson for the instructors to train the Chatbot
Multiple Chatbots to manage students queries
Keyword and tag search of documents and teaching materials
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”