Application Support

Assuring enhanced user experience with top-quality application support

2003

Year of Establishment

100s

of Customers Worldwide

4.9/5

Customer Rating

How Fingent Helps

We offer comprehensive application support and maintenance services to address any and all of your concerns. We follow a dynamic approach to understand your business needs and deliver the best-suited solutions for that. Our team is experienced in offering corrective, preventative, and adaptive application maintenance and support.

From fixing the bugs and errors in the application to improving its features and functionality, we can offer you the right services as per your requirements. Our goal is to achieve 100% client satisfaction, which is why we always keep the costs reasonable. That also makes us the industry leaders.

Our Application Support Services

You may have a legacy application and want to develop it for the modern infrastructure or add more features to it. We can help to fulfill all your needs by modifying the application. We assure you that it blends well with the current technological environments while retaining its actual value. Explore

You may be experiencing glitches and errors in the application and want to update it for a flawless experience. We can find and fix any such issues in the application in the most appropriate way possible. Our approach is to run development and testing side-by-side for the best application improvement.

You can rest assured that your application always performs optimally as you need it to. Our performance monitoring services can address any bottlenecks that could affect its functioning or efficiency. We also work to issue regular updates for your application to keep new threats at bay.

You may be looking to move your application to a different platform or upgrade to a better server system. We can ensure that all your requirements for superior performance are met effectively with the best-in-class application migration and optimization solutions. We promise you improved productivity with nominal efforts.

Why innovate your business with us

Consistent high-quality results with robust agile teams and dedicated QA practices

Highly cost-effective and best-of-breed solutions with no last minute surprises

Transparent project management with maximum adherence to deadlines

Our Unique Approach & Process

By initiating your project with Fingent, you get a dedicated and skilled team backing you up round-the-clock. All our processes are customer-oriented, designed to reduce the cost of business operations, address IT resourcing challenges, and offer you a competitive edge. We start with a deep analysis of your requirements and continue our relationship with post-launch support and updates.

1

Research and Discovery

2

Validating and Shaping Idea

3

Design and Prototyping

4

Development

5

Testing and Quality Assurance

6

Maintenance and Support

Contact Us

Hundreds of leading businesses have derived strategic advantages from our transformative solutions.






“Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model.”

“Fingent’s custom CRM application streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency.”

“Fingent helped us replace our technology with a new platform solution that included ASP pages and SQL databases. “

“They’re very good at explaining things, not overwhelming us with technical buzzwords. ”

FAQs

Regular application support and maintenance can help you in a lot of ways. It can identify new errors in the application and fix them as quickly as possible so that no user is affected by it. This means that you can maintain your brand reputation intact with proper application support.

The application support services you need will depend upon your specific requirements and the type of application. Different applications require different levels of support and maintenance.

For instance, a simple email marketing application may not need the kind of support that an automated billing system would require. Therefore, it is advised to consult with our support staff to figure out what application support and maintenance services will be applicable to you.

The cost of application support will vary based on many factors. This includes the type of the application, the features included, the complexities and errors you are experiencing, and a lot more. Our team will analyze the application carefully to understand what is needed to be done and give you the most reasonable price estimate for that.

You should always try to find the best application support services provider that can assure you a balance of quality solutions and reasonable costs. You may also look for long-term cost reduction offers; just make sure that it will not affect the quality of services provided.
In general, you should look for an application support services provider that:

  • Can customize the application to meet your growing demands;
  • Employs the latest tools and technologies for the support and maintenance of your application;
  • Works proactively on migration or re-engineering of legacy applications;
  • Can offer solutions to upgrade the application to adapt to the changing business environments;
  • Has experienced personnel in the application support team; and
  • Adheres to the highest quality standards in the industry to guarantee superior results.

Application support and maintenance are the two sides of the same coin. The only difference between them lies in the kind of approaches. Support usually refers to identifying and fixing the flaws in the application, while maintenance refers to its proactive development. We offer both, and even more, as part of our comprehensive application support and maintenance services.

There are numerous benefits of having a professional application support team by your side. For starters, it makes it very easy to upgrade the app and add new features to it. You can even find what is causing performance slowdowns in real-time and fix that before your customers are affected. In other words, our application support services can help to ensure that your business is on the right track of success and growth.

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