Retail Segments We Serve
- Product information management
- Loyalty and promotions
- Transportation management
- Warehouse and inventory
- Omnichannel fulfillment
- Supply chain management
- Order and distribution
- Virtual storefronts/web stores
- Billing and payments
- Automated invoicing
- Payment security
- Payment gateway integration
- POS management
- Field sales applications
- Online shopping carts
Featured Customer Success StoriesReplika software provides retailers with a sales management suite to drive sales and monitor the impact. Fingent implemented a solution that follows a customer’s digital journey touchpoints, with support for three user types – Replika Admin, Brand Admin, and Salesperson. Read More View All Case Studies
Featured Customer Success StoriesPremium Retail provides merchandising, assisted sales and field marketing services for retailers and manufacturers. They required an application to effectively handle large volumes of data and replace their existing obsolete communication system. Fingent developed a solution that converts significant data volumes into visual representations and automates data input procedures. Read More View All Case Studies
Featured Customer Success StoriesThe customer is one of the largest restaurant unit operators in the U.S. and is also a franchisee of brands like Pizza Hut. They wanted to automate the data flow (integration) between SAP SuccessFactors – Employee Central and SAP S/4HANA. Read More View All Case Studies
Challenges Affecting the Retail Sector
Customers have come to expect omnichannel purchasing experiences, demanding retailers to offer seamless shopping between websites, mobile applications, and brick-and-mortar locations.
To augment consumer experience and improve operational efficiency, retailers have to invest heavily in technologies and new shopping channels. Governmental regulations also impact operating costs.
A lack of personalization, poor inventory management, and tools not taking advantage of modern technology leave consumers with forgettable or frustrating retail experiences.
Keeping shelves stocked and warehouses operating efficiently are increasingly challenging, requiring retailers to carefully manage inventory and logistics to streamline costs and accurately deliver products.
How We Help Our Customers
Custom Retail Software for Maximum Efficiency
Integrate IoT Devices for Retail Intelligence
Apply AI to Forecast and Manage Demands
Analyze Purchasing Data for Customer Insights
Use AR and VR to Merge Retail Experiences
Employ Big Data for Highly Personalized Shopping Experiences
The entire engagement was completely transparent and very systematic. It’s been an exceptional working experience.
Their team is completely committed to our success as a client, and they do that with their dynamic team.
They’ve also been great at meeting the needs of our timeframe versus theirs.
They go above and beyond what the typical developer interaction would be.
They were highly responsive to our needs.
We found their project management solid.
Reviews from engineers testify that their code was consistently solid and comprehensively documented.
I have been very pleased with Fingent Corporation’s user experience and design capabilities.
Fingent’s project team demonstrated passion and commitment throughout the dev cycle and it was very evident in their work.
They’re an honest company to deal with … they were always fair and reasonable.
Technology can improve your retail business by reducing inventory and operating costs, improving customer satisfaction, automating inventory control, keeping track of your margins, improving your forecasting and budgeting, enhancing your supply chain, providing a personalized experience to consumers across several channels, and in many other ways.
Customer experience refers to how a customer perceives and interacts with your brand. In other words, each time a consumer associates with a company or brand, they engage with the brand physically, emotionally and psychologically, either directly, or online. Quality of customer care, advertising, packaging, product features, ease of use, reliability, price, and a lot of factors go into the fold of customer experience.
Omnichannel refers to a multichannel approach that intends to provide customers with a seamless shopping experience across web, mobile, desktop, telephone, or in a brick-and-mortar store.
A customer loyalty program is a marketing technique used by retailers to motivate repeat customers. These programs offer loyal customers rewards, discounts, coupons, points, or similar initiatives for persuading customers to buy more and stay loyal to the brand.
We develop custom software solutions for in-store retailers to improve their business across web, mobile, desktop, and cloud platforms. We also develop and reengineer your ecommerce solutions and integrate them with modules that support your business functions. Our solutions are meant to address a range of areas in retail including product, inventory, warehouse, payment, supply chain, transportation, point-of-sale, and others. We also help you leverage advanced and emerging technologies such as AR, VR, IoT, AI, machine learning, RPA, and so on that will improve your business reach and profitability.