Self Service Customer Portal to Streamline Payment Transactions

See how Fingent helped a major financial leasing firm simplify payment transactions for its customers by building a secure web-based portal.

Company

NEC Financial Services, LLC

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Region

United States

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Industry

Finance

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Technologies

Visual Studio | ASP.NET MVC | C # .NET | MS SQL Server | TFS

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Requirement

NEC envisioned a dedicated secure payment interface built upon their existing system that gave its customers the option to make payments online and perform other functions related to their transactions.

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Challenges

Lack of payment facility in NEC’s existing solution hampered their cash flows. Manual processing of invoices proved to be error-prone, time-consuming and caused delayed payments.

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Results

A dedicated customer portal featuring an easy-to-use interface that allows customers to flexibly make payments, view and download invoices, track transaction history, & more, all in one place

“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.

Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.

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