Self Service Customer Portal to Streamline Payment Transactions

See how Fingent helped a major financial leasing firm simplify payment transactions for its customers by building a secure web-based portal.

Company

NEC Financial Services, LLC

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Region

United States

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Industry

Finance

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Technologies

Visual Studio | ASP.NET MVC | C # .NET | MS SQL Server | TFS

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Requirement

NEC envisioned a dedicated secure payment interface built upon their existing system that gave its customers the option to make payments online and perform other functions related to their transactions.

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Challenges

Lack of payment facility in NEC’s existing solution hampered their cash flows. Manual processing of invoices proved to be error-prone, time-consuming and caused delayed payments.

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Results

A dedicated customer portal featuring an easy-to-use interface that allows customers to flexibly make payments, view and download invoices, track transaction history, & more, all in one place

“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.

Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.

Download Case Study





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