Customer Experience – Two words that could make or break your business.
Today, customers expect businesses to provide nothing short of an excellent customer experience whenever and however they shop. This is going to be the main differentiator between you and your competitors. The race to own customer experience is on!
Some businesses are learning this the hard way, but you don’t have to. The solution is right here – Technology. Through this article, we want to help you understand how technology can improve customer experience. We will also discuss top technology trends to help your brand beat the competition.
But first, let us explain why customer experience matters.
Did you know that 66% of customers expect companies to understand their needs and expectations?
Gone are the days when an unhappy customer used to complain directly to the brand. Today, they choose to complain to the rest of the world through social channels such as Twitter, Facebook, Instagram, and more. Creating a powerful and memorable customer experience is more complicated than ever in such a scenario.
While that is true, it is also true that these customers share positive customer experiences on these platforms as well. 71% of customers recommend a product or service just because they received a “great” customer experience.
As a brand, you may define your brand’s promises. However, the customer decides whether or not your brand delivers on its promises. According to market research by Gartner, customer experience drives over 60% of brand loyalty.
To satisfy customers, most businesses hire and train good people. But that is not sufficient. They need tools that will help them deliver a top-notch customer experience and make them want to come back to you. Using technology for customer experience can build your brand through satisfied customers.
That takes us to the next intriguing question: How does technology improve customer experience?
Technology for customer experience gives customers unlimited access to information, allowing them to demand products and services whenever they want. As the speed of technology to enhance customer experience accelerates, businesses must evolve quickly. Brands that use technology to enhance customer experience will thrive, but you can be sure that those that are slow to react will not survive.
Here are three key ways in which technology enhances customer experience:
Using smartphones, customers can research products, raise queries, and purchase products or services no matter where they are and what they are doing. A study revealed that consumers in the UK spend over 22.8 billion pounds per year on online shopping while using public transport.
With consumers becoming hyper-connected, businesses need to leverage increasing opportunities to engage new and existing customers. Technology can help companies integrate all marketing channels to deliver a cohesive customer experience irrespective of their channel. Technology can help you use customer data effectively to deliver seamless experiences.
According to a Google report, 90% of online shoppers use more than one device to shop. A shopper may use one device to search for a product and another to check the pricing and complete the purchase.
Businesses need to be available with the right messaging at the right time. Technology for customer experience will help you reach your customers on any device. Technology can enable you to provide contextually relevant experiences that engage customers in the right place, at the right time, and with the right message.
Most customers switch brands because the purchasing process is too difficult. Technology offers solutions to reach customer demands. AI-powered chatbots enable your brand to communicate better with your customers.
Since chatbots provide detailed records of conversations with customers, you can use that data to analyze to reveal insights on consumer pain points. You can use these insights to improve products and services.
AI chatbot is restructuring the way brands communicate with their customers. These conversational AI chatbots are responsible for creating a personalized customer experience, making sentiment analyses, and more. Consider a use case:
Fingent helped one of the oldest state universities to develop an AI-driven ecosystem that allows students to interact with an AI chatbot (teaching assistant). These are built to be trained and allow instructors to upload the content that students need. These chatbots can manage student queries and allow for keyword and tag searches of teaching material.
Virtual reality is a game-changer enabling customers to educate themselves about your company. Plus, VR redefines how your sales reps understand customers, increasing their empathy and enabling them to suggest better solutions to their issues.
Fingent recently built a highly interactive visual medium to enable medical students to quickly gain efficiency in stand medical procedures.
Augmented reality is considered a boon to improving the digital customer experience. It gives customers a clear picture of your product, helping in quicker purchasing decisions.
Fingent helps build interactive mobile apps that enable 3D purchase decisions. It also develops agnostic web solutions for eCommerce to better use AR capabilities.
The impact of technology is a powerful catalyst for change, and the speed of that change is getting faster and faster. Fingent can help you identify technology trends and capitalize before it is too late.
You must acknowledge and meet consumer demands for your business to increase market share and stay relevant. Marrying customer service and technology can drive customer delight.
Fingent brings you deep expertise in experience strategy and design, harnessing best-in-class solutions. We can help you drive transformation across the customer lifecycle, sales, marketing, and more.
Fingent top custom software development company is equipped to provide support across channels. Our quick and easy setup allows you to cut time and lower costs. With the help of AI and automation, we can route your tickets to the right agent and boost customer satisfaction. Find out more about us and chat with our experts to see how this can be done.
Custom software tackles the specific needs of users more comprehensively than traditional off-the-shelf packages. Efficiency, scalability, lower integration cost, uniquely tailored features, functions, profitability, and independence are a few of its major benefits. In simple words, custom software creates a more customer-centric approach to your business, which translates to more business.
Globalization has pressured companies to take bold steps in expanding their horizon and potential. The rapid increase in market trends, technological innovations, and increasing competitor growth has changed and raised customer expectations. Deploying custom software development solutions in your business can be a strong weapon in this vicious battle. This blog will show you why and also help you see if this might be the right time to implement it for your business.
Evolving times have made it necessary for businesses worldwide to step up to the challenge of being bold, unique, and versatile. “Be different or be forgotten” has never before been more relevant than today. Custom software gives you the tools you need to satisfy your customers.
Here are some more reasons why custom software development is the current need for businesses on a global scale:
Security nowadays is a prime preference provided by most companies. Getting hacked by cyberpunks is a nasty affair that not only compromises your company’s data and security but also ruins the reputation of your business. Compared to commercial off-the-shelf (COTS) Software, customized business software is better in terms of security and competence in saving data.
Mobile app formulating corporations exemplify this feature by merging features like two-way authentication and data encryption.
Custom Software is purpose-built to support unique operations and workflows promptly and productively. It refines the workflow by removing unnecessary factors and automating monotonous and tedious manual jobs. This way, it fulfills the fundamental goal of improving your company’s and its employees’ operational efficiency and productivity.
Since customized software is created based on the unique needs of a business, it can easily be modified and embellished depending on the growing needs and requirements of the company. Scalability is one of the greatest significant advantages of custom software. It allows you to construct relatable software based on your business requirements. It can also cut costs associated with purchasing extra licenses and subscriptions to commercial software.
COTS software generally fails to work with existing and legacy applications. Businesses must invest further to ensure the software works well with their existing infrastructure. On the contrary, custom software can be built to adapt easily to an organization’s needs and integrate with any environment. Custom cloud software development goes one step further and enables you to build cloud-native applications at a much lesser cost.
Read more: Know What’s Driving Custom Software Development Cost This 2022!
Deploying custom software means freedom from the clutches of a commercial software vendor. You can avoid incessant price hikes for licensing and support. You will also remain unaffected when packaged software goes out of business, or a vendor terminates a product. With custom-developed software, you are in charge of creating and maintaining the software, which means you can update and modify it as regularly as you need.
These are just a few reasons for the increasing need for custom software solutions. It can effectively meet the demands of businesses irrespective of the company’s size. Technically progressive solutions can give you a stepping stone over opponents.
Using custom applications reports a 77% reduction in manual data entry! Learn more about why choosing custom software works over commercial off-the-shelf solutions. Scroll through our Infographic now!
Now that you know the benefits of custom software, the question is: do you need to implement it right now, or can you put it off for a while? Here is a checklist of symptoms. If you tick any of these boxes, it might just be time to get that ball rolling on a custom software solution:
Are your employees struggling with mundane manual work? Is it resulting in delays, lower productivity, and errors?
Custom business software developed according to your requirements will empower your business to tackle these challenges by providing an all-in-one environment for employees to plan and execute the workflow, communicate effortlessly, and procure data anytime. By enabling automation and AI in the software, you will be able to eliminate the element of human error and conserve your human resources for more focused tasks.
Do you often struggle to access and track crucial data? Does it take ages to make sense of the data and put it to good use? Are you struggling with the threat of data leaks?
Data is probably the essential asset of any business. It is usually challenging to store, analyze and track crucial information, and keep the data secure from theft to maintain the data integrity in your industry.
A custom software solution can be built to include Business Intelligence (BI) solutions that can help you convert data into actionable insights. This will help you make intelligent data-driven decisions for your business. You can also customize security layers for your software to address the particular security risks associated with your business.
Have you been receiving more customer complaints lately? Are they dissatisfied with their interaction with your business?
Nobody knows your customers as you do. Integrating this knowledge into your software can be priceless in ensuring customer satisfaction. Custom software allows you to do just that. You can work with your developers to integrate insights from your customer base and market analysis and provide features that your customers will be happy with, which can lead to a seamless customer experience.
Is your business expanding? Do you need to grow technologically?
Expansion and development are two constants in a business owner’s mind. Whether your business is expanding in terms of location, the number of employees, or customers, you unquestionably need to grow technologically.
You don’t want to add technological issues to the chaos of a quickly expanding business. Looking for new software solutions every time a component of your business grows will be a real challenge. With custom software, you can easily build on the existing software and add features as you scale.
Read more: Choosing the Right Software Development Vendor
As you can see, custom software can play an integral part in the operation and success of your business by improving productivity and increasing efficiency. It is an excellent investment in time-saving, cost-effectiveness, and risk reduction.
The first step is hiring a professional technical team to help you develop custom software. Fingent, a leading custom software development company, excels in crafting tailored software solutions for clients, perfectly aligned with their unique requirements. We can help you too.
Give us a call, and let’s discuss your requirements.
A decade ago, web pages were mostly static, with a few images and videos scattered around. In 2005, thanks to Ajax, it made it possible to create better, faster, and more interactive web applications.
A web application, also known as a web app, is nothing but a computer program that uses a web browser to perform a specific function. A web application is a client-server program that comprises a client-side and a server-side. The user enters data through the client-side (front-end), while the server-side (back-end) of the application stores and processes the information. For example, shopping carts, content management systems, and online forms are typical web applications.
Both enterprises and individuals develop web applications to fulfill different purposes. Web apps help integrate the tailored experience of native apps with easy access on a website browser from any device. For example, LinkedIn, Basecamp, MailChimp, or even Facebook, have web apps that provide immersive and tailored experiences like the native apps directly from the browser. Hence, web application development is gaining a lot of popularity in almost all industries, including banking, eCommerce, education, healthcare, and more.
Static Web Application
Dynamic Web Application
eCommerce Web Application
CMS Web Apps
Portal Web Application
Single-Page Application
Multi-Page Application
Rich-Internet Web Applications
Progressive Web AppsStatic Web ApplicationDynamic Web ApplicationeCommerce Web ApplicationCMS Web AppsPortal Web ApplicationSingle-Page ApplicationMulti-Page ApplicationRich-Internet Web ApplicationsProgressive Web Apps
Web application comes along with an array of benefits for businesses and users.
Web application development is faster and more economical than building native apps. Therefore, if the primary goal is to accelerate time-to-market, web application development is the best choice for businesses.
Web applications are programmed to run on any operating system. Due to their cross-platform capabilities, web applications can adapt well to Android, iOS, Mac OS, and Windows phones. In addition, the device responsiveness of web applications helps to get rid of OS dependencies.
A web application runs on the device’s browser using an accessible URL. Modern web applications are compatible with all browsers, such as Google Chrome, Internet Explorer, Firefox, and Bing. Hence, software compatibility challenges are never roadblocks.
Web application development is a great way to cut down operating costs. It drives to eliminate unnecessary expenses such as hardware purchases, frequent device updates, and maintenance of numerous systems.
Updating web applications is easy, as only the server(s) would require upgrades.
Custom web application development offers several benefits, such as tailored features for the users. These applications are easily accessible via browsers with a stable internet connection. Custom web apps help cut unnecessary expenses and save time as only required features need to be developed. A custom web app can significantly improve your business traction brand awareness, communicate your brand ideology and help you gain a competitive edge in the chosen target market.
Web applications are typically deployed on dedicated servers, constantly monitored, and managed by experienced server administrators. This is more effective than monitoring hundreds or even thousands of client computers, as with desktop applications. In addition, it ensures tighter security and identifies any potential breaches that could slip off.
Web apps don’t need to be downloaded from app stores such as Apple’s App Store or Google Play. This helps save money since having a direct link through a web app is free.
1. Database Technologies
2. Client-Side Programming
3. Server-Side Programming
1. Database Technologies
Due to its simplicity and multifunctionality, MySQL is
one of the most preferred databases utilized for web application development.
Other popular database technologies include Oracle Database, PostgreSQL,
Microsoft SQL Server, Microsoft Access, MongoDB, and RavenDB.
2. Client-Side Programming
To develop the client-side of an app that the users interact with, you can choose
highly efficient front-end JavaScript frameworks such as
This is a robust and widely used JS framework for developing large-scale and complex dynamic web apps.
A popular front-end framework by Google, Angular JS is suitable for building dynamic web apps, using HTML for static web pages.
Fairly new, this JS framework does wonders for applications. Vue JS provides an ecosystem of assisting libraries and an accessible primary library for applying huge complex page apps.
This lightweight JS library has a RESTful JSON interface that follows the MVC (Model-View-Controller) application design standard. Backbone JS helps develop and structure the client-side applications in a web browser.
It is a cross-platform, open-source JS runtime that runs on the V8 engine and is designed to build scalable network applications.
An open-source JS framework ideal for developing single-page applications.
3. Server-Side Programming
Frameworks such as Go, Ruby, Java, Django & Python are some of the most
powerful back-end development technologies.
Ruby is an open-source, general-purpose, object-oriented programming language used to build highly secure and fast web applications.
PHP is a popular general-purpose scripting language that is fast, flexible, and pragmatic, suited especially for web development. It is a powerful tool for making dynamic and interactive websites.
A multi-purpose programming language, Java is leveraged for Android app development, desktop apps, and web app development. Java offers excellent security and stability.
Python is flexible, advanced, and has a low learning curve. This programming language covers back-end web development. Python, along with its framework Django, can meet back-end development tasks efficiently.
Designed by Google’s developers, Go is an open-source programming language that is fast and statistically compiled. It helps build simple, reliable, and concurrent web applications.
Whether you decide to develop your web application in-house team or outsource to a company like Fingent, your project will be more successful if you understand the process involved in web application development in advance.
The number of steps in the web application development process can vary.
The first step is to define the problem you want to solve with a web application and collect all the relevant information needed for app development. A well-defined problem will give an excellent head-start to the project and help you identify the best solution. Next, clarify the purpose and the end goals of the application.
During the planning phase, the developers will take a run to answer the following questions.
The development phase involves creating a wireframe or prototype to communicate the solution to target users.
First, the developers will lay out the design elements to provide a delightful user experience to the target audience. The wireframe is then presented to potential users, considers their feedback, and iterates until they're satisfied.
Post-design, the next step is to build the application. The following steps will happen in this phase.
Whether an automated or manual web application, testing for the web application is an ongoing process throughout the software development lifecycle. Testing is an inevitable part of the software development process.
The Testing (QA) team will test the app for usability, compatibility, functionality, security, and performance to eliminate bugs and ensure that the application works without any glitches.Testing also helps identify any possible improvements and upgrades to make in the future.Once the testing is complete, you can finally implement the application in your company or your customer's side.
When using it for your company, you will have to train your employees to use the app productively (if the app requires training). In addition, you will have to create a communication strategy for customers and decide on the appropriate timing to launch the application in the market.
At Fingent, we help you perform all the mandatory software and usability testing to ensure that your web app functions seamlessly. We also provide training and support to use the apps effectively.
You must buy a domain and choose a hosting provider to create a server location for the app. We help you choose shared hosting, dedicated hosting, or cloud hosting based on your requirements. Be it a simple website or complex web application, and every digital product needs routine checks and enhancements. Maintenance of the application or website includes:
Web development has progressed over the years and is progressing with the emergence of newer technologies. A website is the face of a business rather than mere codes. More than one-third of visitors prefer to hold on to websites with attractive content and a clean layout. In 2022, companies are more than ready to apply the latest web development trends to improve conversions and develop engaging websites without having to code. If you want to stay ahead, it is vital to focus on the latest trends, updates, techniques, and web development approaches. Why developers should bring out more innovative web development approaches- the fact is it boosts business growth rather exponentially and globally.
.NET Core gives you consistency across all architectures by running your code with the same behavior. Be it gaming, IoT, mobile, or AI – we can help you develop high-performing, secure, cost-effective, and flexible applications in any domain with .NET Core. Let’s Discuss Your Project
C# is a highly versatile programming language commonly used for developing websites, Windows applications, and games. With its foundation deep-rooted in the Microsoft platform, C# is one of the most-cherished and reliable languages to build robust applications. Let’s Discuss Your Project
ASP.NET is a framework for building web apps and services with .NET and C#. ASP.NET allows you to build large and complex applications by reducing the amount of code required. This, in turn, reduces the application development time and costs involved. Let’s Discuss Your Project
Take advantage of the cloud through hybrid cloud-based solutions with Microsoft Azure. We can help you migrate your solution to the cloud, enabling you with on-demand and secure resources of Azure. Scale according to your needs and improve your business agility. Let’s Discuss Your Project
Fingent’s Microsoft team can help you develop robust SharePoint solutions that empower your organization with efficient collaboration and communication. We can help you build intuitive interfaces and simple navigation features for effective document management. Let’s Discuss Your Project
Microsoft Power Apps enables you to build low-code, professional-grade apps that can modernize your business processes and drive innovation across your organization. Infuse your enterprise apps with AI and automation, powered by PowerApps. Let’s Discuss Your Project
Leveraging Microsoft Power BI, we enable businesses to develop interactive visualizations and business intelligence capabilities through simple and intuitive interfaces. Enrich your business as well as end-users with custom reports and dashboards powered by insightful data. Let’s Discuss Your Project
By leveraging UWP API, we help you create universal apps that run on Windows 10 compatible devices without the need to be re-written for each. As the name suggests, the Universal Windows Platform allows you to create apps that run on multiple types of devices. Let’s Discuss Your Project
Using WPF, we incorporate visually stunning user experiences into your Windows desktop applications that include features like rich user interface, media, complex business models, animation, effects, styles, templates, controls, data binding, and so on. Let’s Discuss Your Project
Our expertise with Microsoft data platforms can empower you with real-time data for improved decision-making. Our Microsoft capabilities can help in uniting several disparate information sources and create reports from across varied systems and databases. Let’s Discuss Your Project
We help you develop highly responsive and highly available applications on Cosmos DB using the popular open source software APIs. Experience low latency, high throughput, real-time responses, and tunable consistency with this multi-model, NoSQL database service. Let’s Discuss Your Project
The web development industry is in flux and is constantly evolving. Therefore, it is paramount for us always to look ahead and learn about what's coming up or any risk being left in the web development dust. Web development is defined through the upcoming trends and changes in the digital world. Businesses around the globe are in a quest to build outstanding websites to up their online presence with all-new frameworks, tools, and advancements. If you want your business to stay ahead of the race, the smartest thing u can do is to try out innovative and experimental things like Augmented Reality (AR) or Artificial Intelligence. Here's a quick glance at some of the exciting developments likely to happen in the near future.
Data Science is impacting web development positively. Data science helps extract significant user information on a large scale using statistics, analytics, artificial intelligence, and machine learning. Using the extraction of meaningful information, web development is now guided into a more fruitful system to impact the business's bottom line. With data science and machine learning, you can target the right customers with personalized content at the right time within your application.
Product visualization is the most sought-after requirement among today's customers. Augmented reality has the potential to change the shopping game. Most online shoppers prefer shopping sites to integrate some form of augmented reality for a personalized experience. AR experiences in different ways are the key for customers to become more engaged in various platforms and the digital world overall. The future is not too far, where AR experiences will move into the mainstream and cease to be viewed as a niche technology.
Pageless website is a new-age concept that takes an alternative choice on web design. The entire contents of a website are displayed on a single page with an endless scroll instead of having multiple pages. With responsive elements, guided narrative, and intuitive scrolling, users can surf the entire contents of the website with ease.
The Metaverse is the new kid on the block that seeks to bring together many different technologies to offer users a new web experience. Today, users view content on the web. But on the Metaverse, users will be immersed in the content. Thanks to technologies like Virtual Reality, Augmented Reality, Machine Learning, and other forms of Artificial Intelligence. Metaverse is the next iteration of the internet where users can navigate through a virtual space instead of the current two-dimensional screen.
The cost of a complicated and custom web application development process would again differ from pre-defined, packaged, and general-purpose applications. For example, suppose the app requires developing APIs and plugins or complex technical stacks, separate UX/UI elements, brand identity development, etc. In that case, the pricing will go up as the advantages are humongous.
A polished web app is almost a mandate for successful digital businesses today. Many apps have changed the public's perception of what they can expect and what is possible. It includes everything a typical user might look for in an app regarding design, usability, reliability, and security. Here's a rundown on five apps that has made a difference to the world.
Facebook is a free social networking website that allows people to connect with others online. It lets users share photographs, post comments, post links to interesting content on the web, live chat, and watch videos. Facebook's success is attributed to its ability to appeal to both people and businesses and its ability to interact with websites around the web by providing a single login that works across multiple sites.
WhatsApp is a free, multi-platform messaging app that lets users make video and voice calls, send text messages, share their status, and make payments, all with just an internet connection. The most appealing feature of this app is that it works on various phones and computer operating systems, which bestows uninterrupted conversations anytime, anywhere. WhatsApp serves more than 2 billion people in over 180 countries, with over a billion daily active users.
Uber is a transportation company that has developed an app to allow passengers to hail a ride, and drivers get paid. The app integrates with Google maps for tracking locations, routes and directing people to their destination. Uber uses smartphone app technology to connect passengers and drivers via a car-for-hire method. Most people love the simplicity of opening the app, telling where they want to go, and then seeing an Uber driver show up in a matter of minutes.
Instagram is a free, popular photo-sharing app that Facebook acquired in 2012. It allows users to edit and upload photos and short videos through a mobile app. Like other social networking platforms, Instagram users can like, comment, share and bookmark others' posts. It also includes a feature of private chats and video conferencing with friends.
TikTok is a social media platform that allows users to create and share short videos. A young crowd commonly uses the app as an outlet to express themselves through singing, dancing, comics, and lip-syncing, making fun videos and sharing them across a community. In addition, users can follow other users, like, and comment on other users' videos. TikTok app quickly soared to popularity and amassed over 500 million monthly active users, the US being the most popular country where it is downloaded over 80 million times.
A web application is the first point of access to your business and brand for your customers. Your app is the place that reflects what you do, your services, products, and your reputation. You can stand out from your competitors by having a web application that looks interesting and clearly communicates quality information to your customers. Therefore, hiring a professional web application development company is judicious to understand your vision and shape the application accordingly.
A company or business without a web app or website may question the legitimacy of the business. So, having an app is an opportunity to build a great first impression and give people assurance that you’re a genuine business.
Web applications play a crucial role in the branding process of a business. Showcasing your brand to your prospective customers is the key to positioning your business in the market. A web application is an underlying framework for branding your products or services because branding acts as the bridge to maintain a proper communication channel between potential customers and your business.
Clearly conveying to the customers who you are, what you provide, and what your brand represents raises your business popularity coupled with building a customer base. A web application is your brand's voice that reaches out to the world through multiple social media platforms.
Your app is one of the most powerful assets for helping business owners improve customer relationships and increase efficiency. In addition to showcasing your offering or describing who you are, your application is one of the key tools for connecting with your existing customers and keeping them engaged. In order to create customer loyalty, you need to give your customers a reason to return.
Web applications come in handy with a lot of scopes to build customer loyalty programs to win customers’ hearts. Even simple changes to your app can go a long way toward building your brand and encouraging more customers to use your app frequently. Your application can be the key to increasing customer loyalty, a critical piece of the puzzle.
As your business expands, your web applications need upgrades. Off-the-shelf applications are neither flexible nor scalable, limiting their capabilities. Custom web applications are developed specifically to suit your business requirements. It is completely scalable and flexible, harmonizing with your business growth and demands. Custom applications grow with your business without any hassles of switching to new applications or extra license purchases. Moreover, the advent of cloud-native apps further enhances the flexibility and scalability of applications by adding more value to the business.
The prompt and user-friendly customer support offered by web applications becomes more approachable and less intimidating for customers. So, the users of the app feel more comfortable with the company and are likely to stick on for a long time.
Web apps help to create an engaging space for customers to interact with brands and provide a dedicated space to track and manage all the customer support queries. The beauty of web applications is that they can be accessed at any time from any location. Hence, providing any customer assistance is never an obstacle.
Years of Experience
Centers of Excellence (CoE)
Completed Projects
Transparent Project Management
Qualified Professionals
Dedicated QA Practices
While both are good at their place, most people prefer the single-page website. This is because a single-page website offers ease of interaction and access compared to a Multi-page website.
If your business has a lot to do with queries and solutions or customer interactions, it is recommended you get a chat window.
For quality web application development, you should include both to help you avail more benefits. A combination of frameworks and pure codes will work as it will take less time and ensure quality development.
Some of the renowned web app development technologies are:
The choice to outsource or hire in-house solely depends on your specific business situation.
Hiring an in-house developer will ensure that you have complete control over the entire development process, which is definitely great for some businesses. But it also calls for long preparation time and extra expenses. On the contrary, outsourcing cuts down costs and avoids hiring new employees altogether – which can be very useful if you are short of time or money.
If your outsourcing partner is a reputable and experienced agency, you can rest assured that they will care for all your web development needs without sacrificing quality.
Every small business requires an array of software to run its operations smoothly and successfully. When starting a new business, it may seem like your off-the-shelf software would suffice all your needs. As your business grows, your business management software should scale to meet your team’s evolving needs, boost the efficiency of your workflows, and be flexible to support new use cases. Custom software or a software application tailor-made to address your specific business requirements helps improve your market competency and realize ROI at a faster pace.
How will you determine if custom software is the right fit for your small business?
Read on this post to learn more about custom software for small businesses.
Read more: 5 Reasons Why Custom Software is Important for Your Business
The classic “build vs. buy” decision is a pertinent question that every small business faces when addressing their software needs. Considering the cost, time, energy, and resources dedicated to custom software development, many SMEs adopt packaged software in a haste. Look out for these warning signs before deciding whether to build or buy.
Find out if your employees are satisfied with your existing off-the-shelf software. Do they still stick to old-school tricks or find manual methods faster and more convenient? Are your employees forced to discover alternative workarounds to use the software? Do they still rely on spreadsheets and how-to guides for using the software? All these signs indicate that your off-the-shelf software lacks employee approval and can fail your business eventually.
Rolling out enterprise-wide canned software that commands an advanced level of technical expertise will inflict more harm. It will complicate the processes for your employees and incur heavy training costs. Complex shelf software will fail the very purpose of technological innovation, that is, to simplify human efforts. If only less than 20% of your employees find the software workable, it’s better to build a customized solution.
View Infographic: Custom Software vs. Commercial Off-the-shelf Solutions
Is your software forcing your employees to spend their valuable time on routine activities that don’t require human thought and creativity? If your software isn’t allowing you to leverage the potential of automation, it can minimize your employees’ productivity and workplace efficiency. Automation of mundane tasks with minimal or adequate supervision is a must for small business growth and success.
Adapting a rigid off-the-shelf solution for your small business needs requires you to subscribe to third-party apps and pay multiple licensing fees. Most biz owners end up paying full price for unwanted features. Some companies would want to integrate estranged business applications to increase the usability of their shelf software. All these challenges lead to increased software spending.
Your business data comes from multiple sources such as your website, emails, social profiles, chat, and conversation histories, helpdesk, and so on. How far is your canned software allowing you to make use of this data? Are your decisions driven by live data? If your dashboards aren’t getting updated in real-time and reports throw only past information, it’s time to consider custom software. Integrating multiple business systems and exporting all the useful data insights onto a centralized, user-friendly platform in real-time will empower small businesses to make rightful decisions.
Watch Video: Why Your Business Requires Custom Software
Small business competition has intensified in recent years. Thanks to the increasing democratization of digital innovation! Access to technological advancements is no longer limited to large enterprises. With a custom-built software, your small business can stay relevant and competitive.
Custom software development guarantees 100% alignment with specific business needs. You can rest assured that no crucial operations are left unsupported and there aren’t any wasted features. Share your unique requirements with a trusted custom software development company like Fingent and get exactly the features you would require on a long-term.
Ready-to-use software is highly vulnerable to cyberattacks due to the widespread availability of code and proliferation of users. Owning custom code places your small business under lock and key and keeps your sensitive information hack-proof. Customized solutions offer built-in security with a specialized approach to development. Better compliance and data governance improves your organization’s reputation and trust.
Attaining profitability amid stiff competition needs your employees to put in their best performance. Experienced custom software companies like Fingent can help you identify the workflows or business functions that can be improved with the right technology. This makes your business more efficient and maximizes the productivity of your employees.
Improved business efficiency transforms to lower operational costs. Technologies like automation enable your employees to complete more tasks in less time, without feeling monotonous. Custom software actually costs lesser than off-the-shelf solutions, considering the extra dollars you would spend on subscriptions, licenses, third-party integrations, software upgrades and maintenance, and other overheads required to make the shelf software workable.
Read more: Know What’s Driving Custom Software Development Costs in 2022
Modern business might come to a standstill if technology stops working. A typical readymade software provider puts you into a long wait with back-to-back support tickets and repeated calls, whereas a dedicated custom software development partner offers access to a direct line of technical support to resolve your issues immediately.
Read more: The Dos and Don’ts of Custom Software Development
Hiring the services of an experienced custom software development agency will help you focus on developing a sustainable business model. How can you identify the right software development partner for your small business? Here’re a few tips we recommend:
Selecting the right custom software development partner is a meticulous job. Check out our earlier post covering these and more crucial tips in detail.
Also read: How to Choose the Right Custom Software Development Firm
Over the past two decades, Fingent has been serving as a reliable and capable tech partner for many leading global brands, including Fortune 500 companies. With an impeccable track record as a successful custom software development partner, we’ve helped improve cash flow and business efficiency for many clients. If hiring in-house developers is costing you a fortune, extend your development team with our dedicated talent pool at reasonable rates.
Read more: Top Benefits of Outsourcing Software Development Services
We’re in track of the latest tech development trends and help our clients explore new and emerging tech such as Augmented Reality (AR), Virtual Reality (VR), Internet of Things (IoT), 3D Web Configurator, Robotic Process Automation (RPA), Artificial Intelligence (AI), and so on. If you’re an aspiring small biz owner trying to make the most of technology without burning a deep hole in your pocket, connect with our team and get started. Let’s help you build scalable and robust small business software.
Every small business requires an array of software to run its operations smoothly and successfully. When starting a new business, it may seem like your off-the-shelf software would suffice all your needs. As your business grows, your business management software should scale to meet your team’s evolving needs, boost the efficiency of your workflows, and be flexible to support new use cases. Custom software or a software application tailor-made to address your specific business requirements helps improve your market competency and realize ROI at a faster pace.
How will you determine if custom software is the right fit for your small business?
Read on this post to learn more about custom software for small businesses.
Read more: 5 Reasons Why Custom Software is Important for Your Business
The classic “build vs. buy” decision is a pertinent question that every small business faces when addressing their software needs. Considering the cost, time, energy, and resources dedicated to custom software development, many SMEs adopt packaged software in a haste. Look out for these warning signs before deciding whether to build or buy.
Find out if your employees are satisfied with your existing off-the-shelf software. Do they still stick to old-school tricks or find manual methods faster and more convenient? Are your employees forced to discover alternative workarounds to use the software? Do they still rely on spreadsheets and how-to guides for using the software? All these signs indicate that your off-the-shelf software lacks employee approval and can fail your business eventually.
Rolling out enterprise-wide canned software that commands an advanced level of technical expertise will inflict more harm. It will complicate the processes for your employees and incur heavy training costs. Complex shelf software will fail the very purpose of technological innovation, that is, to simplify human efforts. If only less than 20% of your employees find the software workable, it’s better to build a customized solution.
View Infographic: Custom Software vs. Commercial Off-the-shelf Solutions
Is your software forcing your employees to spend their valuable time on routine activities that don’t require human thought and creativity? If your software isn’t allowing you to leverage the potential of automation, it can minimize your employees’ productivity and workplace efficiency. Automation of mundane tasks with minimal or adequate supervision is a must for small business growth and success.
Adapting a rigid off-the-shelf solution for your small business needs requires you to subscribe to third-party apps and pay multiple licensing fees. Most biz owners end up paying full price for unwanted features. Some companies would want to integrate estranged business applications to increase the usability of their shelf software. All these challenges lead to increased software spending.
Your business data comes from multiple sources such as your website, emails, social profiles, chat, and conversation histories, helpdesk, and so on. How far is your canned software allowing you to make use of this data? Are your decisions driven by live data? If your dashboards aren’t getting updated in real-time and reports throw only past information, it’s time to consider custom software. Integrating multiple business systems and exporting all the useful data insights onto a centralized, user-friendly platform in real-time will empower small businesses to make rightful decisions.
Watch Video: Why Your Business Requires Custom Software
Small business competition has intensified in recent years. Thanks to the increasing democratization of digital innovation! Access to technological advancements is no longer limited to large enterprises. With a custom-built software, your small business can stay relevant and competitive.
Custom software development guarantees 100% alignment with specific business needs. You can rest assured that no crucial operations are left unsupported and there aren’t any wasted features. Share your unique requirements with a trusted custom software development company like Fingent and get exactly the features you would require on a long-term.
Ready-to-use software is highly vulnerable to cyberattacks due to the widespread availability of code and proliferation of users. Owning custom code places your small business under lock and key and keeps your sensitive information hack-proof. Customized solutions offer built-in security with a specialized approach to development. Better compliance and data governance improves your organization’s reputation and trust.
Attaining profitability amid stiff competition needs your employees to put in their best performance. Experienced custom software companies like Fingent can help you identify the workflows or business functions that can be improved with the right technology. This makes your business more efficient and maximizes the productivity of your employees.
Improved business efficiency transforms to lower operational costs. Technologies like automation enable your employees to complete more tasks in less time, without feeling monotonous. Custom software actually costs lesser than off-the-shelf solutions, considering the extra dollars you would spend on subscriptions, licenses, third-party integrations, software upgrades and maintenance, and other overheads required to make the shelf software workable.
Read more: Know What’s Driving Custom Software Development Costs in 2022
Modern business might come to a standstill if technology stops working. A typical readymade software provider puts you into a long wait with back-to-back support tickets and repeated calls, whereas a dedicated custom software development partner offers access to a direct line of technical support to resolve your issues immediately.
Read more: The Dos and Don’ts of Custom Software Development
Hiring the services of an experienced custom software development agency will help you focus on developing a sustainable business model. How can you identify the right software development partner for your small business? Here’re a few tips we recommend:
Selecting the right custom software development partner is a meticulous job. Check out our earlier post covering these and more crucial tips in detail.
Also read: How to Choose the Right Custom Software Development Firm
Over the past two decades, Fingent has been serving as a reliable and capable tech partner for many leading global brands, including Fortune 500 companies. With an impeccable track record as a successful custom software development partner, we’ve helped improve cash flow and business efficiency for many clients. If hiring in-house developers is costing you a fortune, extend your development team with our dedicated talent pool at reasonable rates.
Read more: Top Benefits of Outsourcing Software Development Services
We’re in track of the latest tech development trends and help our clients explore new and emerging tech such as Augmented Reality (AR), Virtual Reality (VR), Internet of Things (IoT), 3D Web Configurator, Robotic Process Automation (RPA), Artificial Intelligence (AI), and so on. If you’re an aspiring small biz owner trying to make the most of technology without burning a deep hole in your pocket, connect with our team and get started. Let’s help you build scalable and robust small business software.
Healthcare is a vast customer service industry that is trying to improve patient health and healthcare processes. This patient-centric approach has evolved, especially after the COVID-19 pandemic. Virtual consultations and telemedicine practices have increased rapidly in the last two years. A report by PwC on global healthcare trends reports, 91% of consumers who used virtual clinical care in the past would do so in the future. Additionally, the Center for Disease Control and Prevention (CDC) shows an increase of 154% in the use of telehealth in March 2020 compared to the same period in 2019.
As patients are demanding much more streamlined and seamless access to healthcare, most organizations are trying to get rid of old conventional systems that limit performance. Today, patients seek personalized treatment. That’s where custom-made software comes into the picture.
Read more: Is Augmented Reality the future of HealthCare?
Custom software is built to cater to the specific needs of the users. They intend to solve unique challenges. Emerging technologies have proved an immense benefit to the healthcare sector. When these technologies are integrated together they bring various benefits to doctors, patients, medical organizations, and the entire healthcare industry.
A few commonly known custom software solutions for healthcare are:
In this blog, we will further dig into how custom-made software provides superior customer service in the healthcare industry.
Data-driven patient services are adding value to patient care. Data that is recorded, transmitted, and easily available is helping improve doctor-patient interactions. This allows healthcare organizations to personalize their patient services. Additionally, they can manage their interactions with thousands of patients without the need for administrative overhead.
With custom-made software, different departments can communicate easily and improve the organizational culture of hospitals. Departments can share information without the need for manual entries and documentation. Also, patients can visit any department without carrying any document along as the information is already available electronically with the hospital.
Custom software digitally transforms the traditional medical record maintenance system and makes it paper-free. The Electronic Medical Record (EMR) can store data of thousands of patients securely host on the cloud. This decreases operating costs and eventually increases the ROI. Thus, custom software plays a pivotal role in improving business growth.
Custom-made software integrates different workflows that your organization requires daily. Custom software can synchronize several simple and complex processes such as finance, OPD, human resources, etc., in a single place. This helps reduce workplace stress and allows healthcare providers to invest more time in patient care.
Read more: Choosing Prescriptive Analytics over Predictive Analytics in Healthcare!
Health issues can be stressful emotionally as well as financially. When engaging with healthcare organizations, most patients expect personal care in addition to the treatment. Thus, the more personalized the care, treatment, and engagement with patients, the more likely it is to have happy customers.
Using custom-made software, healthcare organizations can improve the scheduling experience by reducing wait times and the time taken to capture patient data. It can also help provide appointment confirmations and reminders via text message or email prior to the appointment.
Booking appointments is the most elementary feature in most healthcare apps.
Custom-made software can provide healthcare practitioners with complete access to patient records health history along with diagnostic tools and systems. In addition, healthcare practitioners can use digital tools to record treatment notes, patient recommendations, queries, and diagnosis notes while interacting with the patient. This helps provide patients with tailor-made experiences and improve customer service in general.
Healthcare practitioners can use auto-trigger feedback forms that allow patients to rate their experience, which will enable them to measure patient satisfaction. Doing so will improve customer engagement and foster a long-term relationship with patients.
Read more: Custom Healthcare Software Development: Why Is It Better To Outsource It?
Whether your healthcare business is small or big, a custom healthcare solution is the only way to move ahead in the game and ensure quality and effective patient care services. Fingent is a trusted partner and has been proving efficiency in custom-made healthcare solutions for years. Here are some of Fingent’s success stories in enabling healthcare organizations to drive unique and streamlined customer experiences.
Miscommunication between doctors, patients, and healthcare providers can turn life-threatening. That’s why it’s highly imperative that communications are streamlined. Although this itself could be a challenge!
That’s why Fingent helped develop a simplified patient-care solution, Encourage, that promotes effective communications amongst the various players in the healthcare ecosystem. A doctor can keep track of patients’ progress, assign tasks, and set reminders and care plans, as part of the patients’ profile. Patients can also get involved and also add selected caretakers to the care plan. The solution not just helps streamline communication, but also helps improve patient engagement and allows to better educate patients and families on various treatments.
Know more on how Encourage turned an apt custom software solution for simplified patient care!
Providing the right healthcare guidance, knowledge, or tools to the patients or their families can be time-consuming. Plus, it’s also imperative that the information shared is confidential and extremely accurate.
To streamline and solve such challenges in patient engagement and collaboration, Fingent helped develop an online platform, NovitaCare, that helps engage patients, providers, researchers, and NGOs to collaborate online and facilitate quality care. The solution equips many early-stage healthcare start-ups to streamline their workflow, improve patient-caregiver and caregiver-patient interactions, eliminate wastage, improve accountability and raise patient care quality.
Learn more on how NovitaCare turned into a top-notch solution for healthcare patient management.
It is vital for patients to choose the best hospitals and healthcare centers based on their performances. NHS wanted to create a platform that streamlined this search with metrics that compared hospital performances to showcase the best and those with good success rates.
Fingent designed an application that utilized data inputs from NHS to create interactive visuals and graphs to compare hospital performances. The solution drills down the minute of details to analyze hospitals across various parameters to deliver financial, clinical, and geographical insights, highlighting key performance issues and indicators.
Read more on how NHS used Fingent’s data visualization capabilities to identify the best-performing healthcare centers.
In partnership with Casenet’s ASG, Fingent helped simplify TruCare Insights, a nimble PHM platform that aids healthcare payer organizations.
Casenet’s Advanced solution group wanted to create an application that provides action-oriented dashboards and management ease to healthcare payer organizations. The platform, TrueCare did not provide integrated reporting options, and maintaining reports and reconciling them required excessive manual labor. Thus, Fingent helped the team build a highly scalable web application, with best-in-class UI/UX design, to seamlessly integrate the complex workflows of TrueCare, and manage 10 mn+ data records using custom filters.
Know more on how helping Casenet simplify their platform TrueCare streamlined their workflow and management!
Using our proven strategies, Fingent has helped many healthcare organizations and non-profit healthcare sectors boost performance and bring innovative ideas to life. Our experts help provide external perspective, agility, and understanding needed for real innovations. With us, you can get access to skilled software development professionals and all the ancillary roles to develop technology solutions that are apt and unique to your challenges. Additionally, we provide the best-in-class support during and after custom software development.
To know more about how we can help you deploy the top technologies for improved healthcare services, connect with us today!
Low code/No code is becoming a fierce upcoming contender in today’s digital landscape. For one, its unique capabilities enable collaboration between business stakeholders and IT teams. And it allows for an unprecedented speed of innovation.
Before the pandemic, companies looked to a Low code/No code platform for its unique benefits. Today though, the COVID-19 pandemic has amplified the importance of low code in remote development.
This article will explain what is Low code/No code development with SAP BTP, and will also discuss how it is changing the future of enterprise resilience.
Read more: Rise with SAP – How Fingent Can Help Explore Business Transformation as a Service (BTaaS)
Studies confirm the that market landscape for Low code/No code development technologies will remain on a strong trajectory into the future. We can be confident that more organizations will turn to low code platforms to support innovation and digital transformation.
Low code/No code is a software development approach. It enables the delivery of applications faster with little or no coding. Low code/No code platforms are a collection of tools. They enable the visual development of applications via modeling and graphical interface instead of extensive coding languages.
The term “Low code/No code” is a modern alternative for RAD tools (Rapid Application Development). Today, Low code/No code is especially advantageous for enterprises that are looking for ways to streamline all organizational operations such as procurement, production scheduling, customer data, and order processing without the complication of hand-coding.
These tools empower developers to speed up the process of getting an application to production. All without hand coding! These platforms are a fast and easy alternative to traditional software development. Both professional and non-professional developers (citizen developers) can use Low code/No code platforms to develop apps of varying complexities.
Low code/No code development with SAP BTP (Business Technology Platform) empowers non-IT professionals to develop and launch apps with little or no input from IT. This reduces the IT talent gap. It enables transformation in the development and expansion of organizational capabilities.
Low code/No code platforms are built on Platform-as-a-Service cloud environments. This means it employs visual programming interfaces to solve business problems faster. The best part of it is that it does not require deep technical knowledge as it has a simple drag and drop interface.
However, Low code/No code is not just about the user interface. SAP considered this fact while shaping a part of the SAP BTP strategy. Developers and business experts are no longer limited as they are now empowered with integrated Low code/No code automation tools such as SAP Intelligent Robotic Process Automation SAP Business Application studio and more. These tools enable developers to build Intelligent Enterprises.
Read more: A Complete Guide On Software Product Development Stages And Life Cycle
The COVID-19 pandemic has propelled the adoption of digital technologies. The goal of these technologies is to allocate human resources wisely to empower the end-user. Low code/No code is faster and more efficient. It frees up professional developers’ or citizen developers’ time for more complex activities.
Most importantly, Low code/No code builds systemic resiliency and responsiveness into the daily functioning of an enterprise. As enterprises aim to become more future-proof, they see Low code/No code as an immediate and effective opportunity.
According to Gartner’s prediction, by the end of 2025, half of all new Low code clients will come from business buyers that are outside IT organizations. Commenting on pricing, Mr. Biscotti said, “Low code capabilities that support remote work function, such as digital forms and workflow automation, will be offered with more elastic pricing since they will be required to keep the lights running.” Given the benefits and the affordability, the Low code/No code market will see commensurate growth.
How does SAP’s Low code development become the future of enterprise resilience? Please consider the following:
SAP users often manage processes that involve a large number of applications linked to a single business process. Plus, a business may need an app that can handle complex tasks such as creating work orders offline for field crews. Low code/No code with SAP gives developers the ability to extend their functionality and solve any business problems.
Low code/No code development with SAP is much easier. Hence, it allows developers to manage repetitive tasks and focus on complex activities. Also, it enables them to focus on best practices across their organization to optimize processes and innovate. Thus, it streamlines work, allowing employees to work more efficiently regardless of their location.
Most organizations that are adopting digital transformation are discovering that they have large amounts of technical debt. This stands in the way of modernization and optimal user experience. Unfortunately, in some cases, the cost of legacy code exceeds its value-creating a debt.
On the other hand, Low code/No code platforms are designed to avoid technical debt. SAP Low code platform enables your team to discover customizations, estimate the cost of modernizing them and then transform them into custom objects on the Low code/No code platform. Furthermore, the right Low code/No code platform will make it simpler to maintain and simplify future upgrades and migrations.
Read more: Answering the Critical Questions Asked by Business Leaders Today on Digital Transformation!
One of the most important aspects of resilience is the ability to scale as needed. While it is true that hand-coding development will lock in and not allow your business to scale, it isn’t so with SAP Low code.
Because Low code/No code development solutions use open-source standards, they allow you to export your raw source code and adapt it as required. Additionally, cloud-based platforms provide virtually unlimited scalability.
SAP BTP is in a unique position to assist many organizations to implement digital transformation. It can help businesses achieve significant productivity gains and improve forecast planning. Looking to the future, the digital landscape is changing.
Enterprises must continue to evolve on their mission for greater speed and agility. SAP Low code/No code platform creates a unified, business-centric, open platform for an Intelligent Enterprise. You can count on SAP for future-proofed resilience. As an SAP Silver partner, Fingent is uniquely positioned to open up all the benefits of its features in a way that is tailored for your business. Give us a call and let’s get talking.
DevOps is a fusion of development and operations that come together to form a technology that spreads rapidly throughout the technical community. The main objective of DevOps is to decrease the amount of time the company takes to deploy a program.
Before DevOps, most companies leveraged Agile methodology. However, it did not take care of the operations aspects and so gave rise to DevOps. In combination with Agile methodology, DevOps gave importance to communication between the development and operations team during all stages of the development cycle while developing software. This blog will take you briefly through why you need to consider DevOps and what are the upcoming trends in this technology.
The main goal of DevOps is to improve the collaboration between teams to;
Read more: Test Automation In DevOps For Expediting Software Development
DevOps includes different cross-functional teams such as business analysts, developers, QA practitioners, operations personnel, security specialists, suppliers, and partners. It not only helps seize the market opportunities quickly but also reduces time to include customer feedback. It also helps change and advances the relationship by improving the communication and collaboration between different business units. Here’s a look at a few statistics on how enterprises are driving efficiency using DevOps.
From shopping to banking to entertainment, every organization and industry is shifting towards accurate, practical software deployment and involves low maintenance costs. Additionally, emerging trends of AI and MI are steadily gaining momentum. Both technologies can process a large amount of data and perform menial tasks, help the IT staff do more targeted work, and help learn patterns, anticipate problems, and develop solutions.
Further, the adoption of agile frameworks and cloud technologies and the digitization of enterprises are some of the factors driving the market’s growth across the globe.
That said, with the penetration of IoT, DevOps is more in demand owing to the co-dependence of the hardware and the embedded software that runs on it. Moreover, Global Market Insights reports the DevOps Market size exceeded $4 billion in 2019 and expects to grow at over 20% CAGR between 2020 and 2026. So, if you don’t upgrade to DevOps, you are more likely to lose out on several opportunities that can help drive business growth.
Read more: DevOps: Building A New Culture Of Software Development And Delivery
The Puppet 2021 State of DevOps report revealed that highly evolved firms are more likely to have implemented extensive automation. The report also stated that 90% of respondents with highly developed DevOps practices reported that their teams had automated most repetitive tasks.
These initiatives will only continue to have more urgency in their adoption for enterprises that are yet to evolve fully. To make these initiatives work, teams will have to integrate Artificial Intelligence and Machine Learning alongside automation of the entire process. Incorporating machine learning into the delivery lifecycle helps enterprises to understand problems such as blockages or capacity issues. This information can be used to mitigate problems whenever they arise. In addition, the AI-based predictive analysis enables the DevOps pipeline to anticipate problems and provide potential solutions.
APM software is essential as it helps provide rapid feedback to developers during deployments. It includes:
APM plays a key role in minimizing the Mean Time to Repair (MTTR) and improving the user experience. APM capabilities help DevOps teams to understand the business processes better, provide insights into business operations, help with problem isolation and prioritization.
Security is one of the most overlooked aspects of any organization. According to Gene Kim, DevOps researcher, for every 100 developers, there is only one security engineer.
However, with the pandemic changing many things and people working from home, more services are being run in the cloud, leading to more attacks. So, the way a developer writes the software and deploys it to its destination must be secure.
To get serious about prioritizing security for DevOps, you need to;
As per reports from Google Cloud’s 2021 Accelerate State of DevOps, SRE and DevOps will complement each other in years to come. SRE techniques such as service-level indicators will enhance the objectives of the DevOps team.
The report also indicates that teams who excel at modern practices are 1.4 times more likely to experience greater software delivery and operational performance than those who are less mature with operational practices. Such teams are also 1.8 times more likely to have better business outcomes.
As organizations embrace Kubernetes, serverless, and other cloud-based technologies, cloud-native security will become more critical. As a result, teams will need new tools and processes to protect assets making DevSecOps indispensable.
DevSecOps is a fusion of security and compliance testing into the development pipeline. It should:
Read more: A Complete Guide On Software Product Development Stages And Life Cycle
With robust DevOps services, Fingent ensures rapid on-boarding of applications by automating the end-to-end delivery pipeline and facilitating continuous development and integration across leading cloud platforms. It provides faster time to market, increased efficiency, and reduced costs. Our DevOps solutions will help align your organization’s goals rapidly and reliably to ensure high-quality software-based products and services.
So, if you’re looking forward to deploying DevOps to improve your organization’s speed, agility, and gain a competitive advantage, then connect with our experts today!
The pandemic has derailed the global economy, impacting businesses across the world. If organizations wish to keep up with the lightning pace of app and platform improvements while staying cyber secure, they must rely on DevOps. DevOps is crucial to business success more than ever.
But before you start your journey with DevOps let’s take a look at what DevOps is. What are the advantages of DevOps? How can you maximize its potential for your business? Read on to find out.
DevOps is a term derived from combining “development” and “operations.” According to Gartner, “DevOps represents a change in IT culture, focusing on rapid IT service delivery through the adoption of agile, lean practices in the context of a system-oriented approach.”
In simple terms, it is a coordination of best practices that automate and integrate the processes between software development and the IT teams. This cross-disciplinary practice enables enterprises to create and improve products faster than traditional software development methods.
Implementing DevOps allows enterprises to have a competitive edge in value and value management. It allows teams to adapt to the changing market and address their customers’ needs effectively.
Read more: DevOps: The Catalyst to Efficient Project Development and Delivery
DevOps ensures the quality of application updates. Armed with the logging and monitoring mechanism of DevOps, developers can now oversee the real-time performance of the products.
This will help them make any necessary changes or improvements ensuring the efficiency of the software. Continuous testing enhances the software quality. Plus, it will be more reliable to function consistently and seamlessly.
A DevOps software development culture contributes to happier and more productive teams as its primary focus is on performance. This team spirit helps in building trust that leads to unitedly working to innovate more effectively.
When teams work together with DevOps, they do not wait for a different team to solve problems. Instead, they work toward a common goal focusing on bringing the product to market or production.
The success of an enterprise depends on its ability to innovate faster than its competitors. Since DevOps collaborates both development and operation efforts, the development cycle is shorter and the applications are ready faster.
Implementation failure can occur due to programming defects. Since DevOps promotes frequent code versions it is easy to detect defects early. This reduces the number of implementation failures. Additionally, recovery is much faster as the teams share ideas and together tackle the challenges of both teams.
Automated testing and CI/CD aid in efficient bug-free codes. Hence, it eliminates the need to combat network downtime and avoid spending additional costs on other related issues.
DevOps automation accelerates the software release pipeline and cuts down on manual interventions. Thus, it minimizes software release costs. Moreover, early detection of defects saves consequent financial damages. Subsequently, DevOps increases profitability while reducing both direct and indirect costs.
Read more: Test Automation In DevOps For Expediting Software Development
Customer satisfaction is crucial for businesses to thrive and profit. The constant flow of feedback mechanism of DevOps allows customers to rate the product and its updates. Their feedback will help developers to improve the product.
Besides, customers can keep tabs on the progress of the application with the help of loop feedback. This contributes to customer satisfaction as they now can see the agility in the software development process. As a result, your business can and will gain a competitive advantage in your sector.
DevOps consists of multiple phases that collectively become the DevOps lifecycle. These phases ensure DevOps optimizes all development processes. Here is a phase-wise break-down of the DevOps lifecycle:
This is the first phase where planning and software coding takes place. The planning involves understanding the project and developers begin developing the code for the application. Though planning does not require any tools, maintaining code requires a number of tools.
In the phase of continuous integration, new codes are built and integrated into the existing code. The source code is modified several times on a weekly or daily basis. The continuous integration of new code helps reflect the changes that the customers experience with the updated code.
At this stage, the developed software is continuously tested for bugs with the help of automated tools. This phase can be repositioned around the continuous integration phase as well.
Testing helps developers save effort and time that is usually lost in manual testing. Plus, reports generated help them improve the test evaluation process. This ensures flawless functionality and inter-networking of the application.
Continuous feedback allows for further analysis of the improvements. The feedback from customers is assessed promptly enabling the developer to release new versions of the software application.
This phase is of key importance for application developers as it sustains the availability of services in the application. Continuous monitoring helps determine the root causes of recurring system errors and helps resolve security issues and other problems.
Although continuous deployment takes place before continuous monitoring, developers ensure that this phase remains active throughout the DevOps lifecycle. Containerization tools are used to achieve continuous deployment. This nullifies all sorts of production failures and system errors.
This is the shortest of all phases. The continuous operation allows developers to automate the process and accelerate the time-to-market for the application.
Manufacturing industries: The use of DevOps in car manufacturing can help manufacturers identify errors early on in the production process.
Online financial trading companies: DevOps reduces the overall process time and increases the customer base. DevOps contributes to a drastic reduction in regression testing time which in turn reduced the funding period.
Read more: Prepare for the Future of Digital Innovation with these 10 Services From Fingent
It is clear that the DevOps strategy benefits enterprise software development in many ways. DevOps take the legwork out of the software development process and has emerged to be a crucial component for the growth of a business. DevOps provides a wide range of benefits that are measurable and real in implementation.
DevOps can create an astounding long-term impact for internet-based businesses. All businesses need DevOps for faster testing and implementations.
If you are not adopting DevOps practices in your technology projects, then you are increasing the risk of delay on your technology projects and increasing technical debt. The longer you wait, the more effort is required to implement DevOps into your workflow. So, if you are considering implementing DevOps, act quickly! Call us today.
A decade ago, web pages were mostly static, with a few images and videos thrown in here and there. In 2005, however, thanks to Ajax, it made it possible to create better, faster, and more interactive web applications.
In 2021, though web application development has reached its peak of fame, web apps have become so common that they often go unnoticed. With a reputed web application development partner like Fingent, you can develop intuitive and custom web applications that simplify your day-to-day operations.
Read more: Fingent Ranked as India’s Top Software Developer for 2021
Web apps help integrate the tailored experience of native apps with easy access on a website browser from any device. LinkedIn, Basecamp, MailChimp, or even Facebook, all have web apps that provide immersive and tailored experiences like the native apps directly from the browser. That is why web application development is gaining a lot of popularity in almost all industries, including banking, eCommerce, education, healthcare, and more.
Also known as a web app, a web application is nothing but a computer program that uses a web browser to perform a specific function. Contact forms, for example, are web apps present on many websites.
As a web application is a client-server program, it has a client-side and a server-side. Here, the client refers to the program the individual uses to run the application. It is a part of the client-server environment where many computers share data. A typical example of a web application is the database. Here, the user enters data through the client-side (front-end), while the server-side (back-end) of the application stores and processes the information.
Both enterprises and individuals develop web applications to fulfill different purposes.
Case Study: How we built Ambit AI, a light-touch AI-powered web application for processing workers’ compensation claims. Download Now!
Web application development refers to the process of using client-side and server-side programming to develop an application that is made accessible over the web browser.
In the initial phase of the web application development process, the developer tries to find a solution to a specific problem and then designs the web app by choosing the appropriate development framework. Later, the developer tests and deploys the web app.
Read more: The 101 Guide to Web Application Development
While web apps and mobile apps are similar in many ways, both are different in many ways.
Mobile apps are made exclusively for mobile gadgets and are suitable for Android, iOS, and Cross-platform operating systems. Usually, mobile apps are mobile-first, meaning they work effectively on smartphones, tablets, or other handheld mobile devices. Most mobile apps work offline too. Examples include Google Maps, Amazon Kindle, Uber, etc. On the other hand, web apps function only when you have internet connectivity. A web app functions in real-time in a web browser with CPU resources. As long as you have adequate internal storage, you can download a mobile app from an app store or play store.
Read more: How are Mobile Apps Different from Websites
Typically, web applications are classified into three categories based on the tools and technologies it uses.
Client-side refers to everything the user sees at the end-user side, such as text, images, videos, forms, and the other UI. Client-side web applications are written using HTML, CSS, and JavaScript, and they work in a web browser. Angular js, Vue js, Ember js, Backbone js, Node js, etc., are some of the popular JavaScript libraries used for front-end development.
You can consider client-side web app building when you don’t need to preserve the user information for more than one session. It is perfect for easy games or image editors. Google Earth is a leading example of a client-side web application.
These are web apps that can be coded in several programming languages such as Python, C+, Ruby, PHP, etc. If you develop an app with just the server-side, then the outcome of any changes in the form submission, sections, and data updates will create a new HTML file and cause the web page to reload.
Server-side programming is beneficial if you want your web application to deliver information tailored for individual users. For instance, e-commerce applications like Amazon use server-side programming to create product search results, offer product suggestions based on past buying habits, enhance user experience, and simplify the purchasing process.
Single-page applications are designed to work in a browser and do not require reloading while in use. Most of our daily apps, such as Facebook, Twitter, Google Drive, Gmail, etc., are single-page apps. Single-page web applications offer an unmatched user experience as the user doesn’t have to wait for page reloads. Single-page applications are highly responsive to user queries as they do not depend heavily on client-server communication.
Read more: A Detailed Guide to Types of Software Applications
The following web development technologies enable you to create a high-performing, fast, and advanced web application.
Due to its simplicity and multifunctionality, MySQL is one of the most preferred databases utilized for web application development. Other popular database technologies include Oracle Database, PostgreSQL, Microsoft SQL Server, Microsoft Access, MongoDB, and RavenDB.
To develop the client-side of an app that the users interact with, you can choose highly efficient front-end JavaScript frameworks such as:
The above list features only some of the leading JavaScript frameworks used for client-side programming.
Frameworks such as Go, Ruby, Java, Django & Python are some of the most powerful back-end development technologies.
Read more: Top 6 Stacks That Reign Software Development in 2020
Read more: Custom Software Development is The Ideal Way to Build Business Apps in 2021
A custom web app can significantly improve your business traction, brand awareness, communicate your brand ideology and help you gain a competitive edge in the chosen target market.
Here is an overview of the steps we follow at Fingent for developing web applications.
The first step is to define the problem you want to solve with a web application and collect all the relevant information needed for app development. A well-defined problem will give an excellent head-start to the project and help you identify the best solution. Next, clarify the purpose as well as the end goals of the application.
Ask these questions during the planning phase:
The designing phase involves creating a wireframe for communicating the solution to target users. Then, the developers can consider designing elements that will provide an enjoyable user experience to the target audience.
Post-design, the next step is to build (develop) the application. The following steps will happen in this phase.
Whether it is an automated or manual web application, testing for the web application is an ongoing process throughout the software development lifecycle.
At Fingent, we help you perform all the mandatory software and usability testing to ensure that your web app functions seamlessly. We also provide training and support to use the apps effectively.
You must buy a domain and choose a hosting provider to create a server location for the app. We help you choose shared hosting, dedicated hosting, or cloud hosting based on your requirements.
We also help you maintain the web application. Some of our application maintenance services include:
Read more: Cloud Service Models SaaS, PaaS, IaaS: Choose the Right One for Your Business
Once your web app is developed and ready to be launched, remember it must be tested to ensure that the app functions correctly before its deployment. Bug fixing alone is not sufficient. Testing is vital to web application development.
We perform standard web application testing, such as:
After completing the quality assurance process, your web app is ready for launch. You can use GitHub, Beanstalk App, and Bitbucket App to deploy the web app to your servers. Any new features, changes, and improvements to the deployed application are implemented according to the user’s feedback.
With over a decade of experience in web application development, Fingent helps you cover all these processes.
Read more: Offshoring Software Development: Here’s All You Need to Know
Here are a few trends you should know before starting your web application development project:
Of late, chatbots are gaining popularity, as many companies are incorporating these virtual assistants on their web application tools. A prime example, Google Assistant, is a popular chatbot that we all know. Chatbots are enabling companies to deliver more personalized content to the users and engage them better. Virtual assistants like chatbots help businesses convert a regular user to a potential customer.
Multi Utility Assistant or MUSA is an AI-powered virtual assistant (a chatbot) integrated with Fingent Hub – Fingent’s internal employee management system. MUSA enables employees to get answers to common queries related to HR and IT DevOps processes at Fingent.
Read more: 5 Leading Chatbot Use Cases Explained with Real-life Examples
Internet of Things (IoT) is another exciting web app trend you can’t afford to ignore. Digital transformation has increased the number of connected devices all over the world. The need to connect between business applications and sensor technologies will affect the web application development process. Hence IoT is a must-watch development trend today.
Alexa, Uber, and Google Home are a few examples of IoT-based connected applications. Experts estimate that by 2025, over 75 billion devices will be connected to the internet. So, if you want to be on the popularity wave, make sure to use this digital trend in your web app development.
Read more: IoT: Why and Where Should You Invest
To get a high SERP ranking and get to the top of your industry inquiries, you will have to optimize your web application for mobile and web platforms. Search engine optimization is crucial to bring potential leads to your application and boost your brand awareness. So, optimize your web application’s content, layout, and design for both web and mobile. Google prioritizes the responsiveness of websites when it comes to search. So, the adaptive web layout plays a vital role in the Google search process. Use techniques such as AMP (Accelerated Mobile Pages) to enable your web app pages to be served more quickly.
Numerous factors influence the cost of web application development. As no two apps are the same, the price will vary, based on:
The cost of a complicated and custom web application development process would again differ from pre-defined, packaged, and general-purpose applications. For example, if the app requires developing APIs and plugins or if it uses complex technical stacks, separate UX/UI elements, brand identity development, etc., the pricing will go up as the advantages are humongous.
Read more: How much does it cost to build an app in 2020
While both are good at their place, most people prefer the single-page website. This is because a single-page website offers ease of interaction and access compared to a Multi-page website.
If your business has a lot to do with queries and solutions or customer interactions, it is recommended you get a chat window.
For quality web application development, you should include both as it will help you avail more benefits.
A combination of frameworks and pure codes will work as it will take lesser time and also ensure quality development.
Some of the renowned web app development technologies are:
Read more: Why Software Development Outsourcing is a Smart Move Now
Web application development is mandatory for your organization to lead the digital space and reach more customers in the future. Through web applications, you can do brand building, increase brand awareness among customers, promote your products and services effectively, and gain a competitive advantage. For more than a decade, we have been helping businesses -small and large- develop custom web applications that were crucial in improving their profits, performance, productivity, and overall operations. Interested to learn more? Contact us right away.
