Impact XM’s operations were highly dependent on disparate systems, which increased the firm’s complexities and added to their maintenance costs. The company was looking for a technology partner who could help them leverage the latest technologies and scale with the rapid market changes.
The company was facing challenges with data management, interdepartmental collaboration, and business visibility. Through constant collaboration with the team at Impact XM, Fingent crucially analyzed the company’s various departments, understanding each of their workflow and challenges.
Fingent recommended a customized CRM solution and a Project management tool specifically catering to the client’s unique workflow. Fingent’s solution targeted automating their critical tasks, improving work collaboration, and enhancing their technology utilization for better performance.
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