Category: Technology

Secure Software Development – CTO’s Guide

Secure Software Development - CTO's Guide

Considering the recent surge of cyber-attacks, securing a newly built software application is of the utmost importance, now more than ever!

“The hacker didn't succeed through sophistication. Rather he poked at obvious places, trying to enter through unlock doors. Persistence, not wizardry, let him through.”

– Clifford Stoll, the system administrator who helped with the capture of hacker Markus Hess.

The key is to secure each and every door making it hackproof. In today’s digital world, secure software helps protect sensitive user information from theft or manipulation, prevents financial and legal consequences, maintains trust in the product, and safeguards the reputation and brand of the company.
Though there have been many more companies adopting secure software development, there are still many who skirt danger.
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60% businesses have had production applications exploited by OWASP top-10 6040R vulnerabilities over a period of just 12 months.

– Enterprise Strategy Group

You don’t want to be one of them, do you? So, let’s take a deep dive into what you will need to ensure watertight security.

What Is Secure Software Development?

Secure software development essentially is the process of designing, building, and testing software to minimize the risk of security vulnerabilities. It involves incorporating security considerations throughout the development life cycle, from the initial design phase to the final deployment of the product.
With the assistance of Secure Software Development Practices, developers can curate better and safer software applications. A poorly constructed application is subjected to a high risk of attackers who can compromise information and resources, and harm other aspects of the company. It is always smart to start applying good security protocols as part of the security architecture well before the development process when requirements are formed.

What is a Secure Software Development Policy?

The Secure Software Development Policy is a document that houses a set of guidelines of good practices that analysts and software developers must adopt to make the process of designing systems more reliable, balanced, stable, and protected against threats. It elucidates the roles and responsibilities of stakeholders, outlines security measures, and provides guidance on incident management and response.
The first technical step in a secure software development policy is to form the governing rules for programming languages and coding. Programming and coding languages contain numerous weak spots, so analysts and developers must be well-informed on the strategies that efficiently minimize attack routes.

5 Software Security Goals

Aside from eradicating threats, correctly implemented software security can evidently provide significant business benefits. While designing secure software, developers have to remember to keep the application security code basic and ensure that security behavior is simple to further extend in the future.
5 major goals of software security are:

#1Applications Use Modern Security Standards

Using Modern Standards or security is the most important aspect to consider while developing secure software. Each standard should be carefully appraised by professionals in order to stunt threats and mitigations.
Selecting a well-reputed Identification and Access Management (IMA) is the right decision since this will directly impact your business outcome. Making the right technical investments and selecting the right partner is very important.

#2A Secure Token Design That Protects APIs

Most developers and analysts clearly understand that an application will redirect to the IAM system when user authentication is needed. Following this, the application calls Application Programming Interface (API) using tokens. The IAM system then writes secure values into the tokens titled as “claims”.
These tokens are identified by your APIs later to trust and use for authorization. For example, user ID, email, tenant ID, role, or subscription levels are encoded into tokens. IMA is tasked with having to retrieve stored business data while internet clients receive only confidential reference tokens.

#3Users Authenticate In Many Ways, With A Single Identity

Your applications are enabled to run a simple code flow which is enabled by your IAM system, after which many ways of user authentication can be built. Durable authentication also requires a data integrity design.
Every business data usually has its own user concept, with business user IDs stored beside business resources. The developed system should be able to avoid duplication of users with respect to identity or business data when users apply different authentication methods.

#4Engineering Teams Follow Security Best Practices

Creating secure software developments usually has a complex framework and applying it can be highly architectural. It is astonishing how frequently expensive mistakes are made while developing secure software.
These mishaps can delay time to market or affect future productivity and be a burden on your business’s finances. Considering that most analysts and developers are not security experts, they should always access detailed IAM online resources.

#5DevOps Teams Operate Production Systems Securely and Reliably

Your company IAM provider should provide a support package along with punctual access to real product experts. During production, the DevOps team operates the company’s APIs, the API gateway, and the IAM system.
These components are programmed to interact frequently. Hence it is beneficial if they are placed next to each other inside your backend cluster. What works best here is a cloud-native approach. It also enables teams to restrict endpoints that are exposed to the internet.

What Is a Secure Software Development Framework?

A Secure Software Development Framework is a set of fundamental, sound practices for secure software development. It is a comprehensive approach to building software that integrates security considerations throughout development. It includes guidelines, consistency, standards, best practices for designing, building, and testing secure software, and processes for incident management and ongoing maintenance and updates.

What Is a Secure Software Development Lifecycle?

The Secure Software Development Lifecycle, also known as SDLC, is a structured procedure that enables good quality software application development, in the shortest possible time with the lowest expense. Among many other functions, secure SDLC ensures that security requirements are gathered alongside functional requirements, routine risk analysis is being undertaken during the design phase, and security testing happens in parallel with development.
There are 5 essential phases of the Secure Software Development Lifecycle –
1. Requirements Planning
Proper planning is always an important aspect of any project development. If your plan is ironclad, then your development process is already 80% foolproof. During this phase, you will have to identify your project’s security requirements. This gives you an essential threshold understanding of how you need to design security protections for the software you’re developing and what aspects of it need more attention.
2. Design
After the completion of the Planning Phase comes the Design Phase. Here the key point to remember is that the software design should be according to the previously conducted planning and should be done keeping the future deployment of the project into the real world in mind.
In this phase, developers implement and code security requirements in accordance with secure coding standards. They should give extensive thought to designing appropriate security architectures, implementing all relevant security requirements and control for a variety of factors, including risk management and legal restrictions.
3. Development
The next phase is the actual development of the software, meaning the actual coding and programming of the application. Here developers must use secure coding standards, they must appropriately implement secure design patterns and frameworks and finally, the development created must take advantage of the latest secure coding practices.
4. Testing
Once the design and development phases are successfully completed, the product can be sent out for alpha and beta testing. Most companies underestimate the importance of this phase and try to skip past it but usually end up regretting their neglect later. Do not be like them. Pass the project through a series of rigorous security tests and hire professional penetration testers to try hacking the software. These testers will record your project’s weak spots and subsequently report them to you. They can also make suggestions concerning the types of improvements you can implement in order to protect your program better.
5. Deployment and Maintenance
The last step of your software development is its deployment, if you have meticulously followed all the above steps then this will be a smooth process. A developer’s work does not end with the deployment phase, however. Developers need to regularly update the deployed applications and address any issues that may arise. Aftercare and maintenance are just as important as any other step of secure software development.

What Happens Without Secure Software Development?

The internet has a large supply of hackers who are waiting for easy opportunities to sabotage software applications through hacking, phishing, and ransomware attacks. These hackers identify specific flaws in the software’s security barriers and exploit them to interfere with the software’s system. This later leads to theft of confidential information, financial loss, and damage to a company’s reputation and brand. The only way to prevent this from happening is with secure software development. Software defects and vulnerabilities can lead to legal consequences and compliance issues, resulting in costly penalties and fines.

Four Stages To Organize a Secure Software Development Processes

Ensuring security needs to be a well-thought-out and carefully implemented process. This process is sometimes underemphasized in organizations, Take for example, the training that developers receive in this regard.
– Enterprise Strategy Group
Things like this can derail your plans to ensure the best security for your business. This is why, we have compiled a list of steps that you need to take to organize a secure software development process.

Prepare the Organization:

This stage is simply about clearly identifying both internal (e.g., Policies, risk management strategies) and external (e.g., Laws, regulations) development security requirements.

Practice
Secure Software Development Framework roles are distributed and teams begin preparing with role-specific training. Supporting tools are also implemented to improve speed and efficiency and security checks are instated.
Tasks
This includes defining, communicating, and maintaining all security requirements. Ensuring that training schemes are prepared, management support is attached, and tools are appointed us vital. Finally, benchmarks are defined to register the achievement of security standards.
Examples
  • Defining specifics (coding practices and architecture requirements),
  • Reviewing and updating security requirements
  • Assigning SSDF-related roles training plans
  • Specifying tools and incorporating automation
  • Creating proof and evidence of secure development-related actions
  • Recognizing key performance indicators and reviewing all security check evidence

Protect the Software:

This stage comprises protecting the code and ensuring that the software’s integrity is safeguarded.

Practice
It focuses on protecting code from unauthorized tampering, validating the software’s integrity, and shielding the software after deployment.
Tasks
Its task is to store codes based on the least-privilege principle to ensure only authorized users can access it. Consequently, a copy of every release with listed components and verification information is proffered to every customer.
Examples
  • Store code in safe, restricted-access depositories
  • Track all code changes
  • Using cryptographic hashes for deployed applications and permitting only trusted certificate authorities for code signing

Produce Well-secured Software:

This stage includes multiple steps and involves numerous actors and practices.

Practice
  • The software is fabricated and reviewed to line up with security requirements.
  • Third parties are thoroughly examined for compliance.
  • Developers write code, configure the build process, and automated means to uncover vulnerabilities.
  • The software is designed with secure default settings for protection and trusted components are often reused in production.
Tasks
These include creating a loyal component list, assessing risk, studying external security requirements, and communicating standards to third parties while simultaneously examining their compliance, and verifying code from multiple angles through review. Final tasks also include designing and performing alpha and beta tests, documenting the results, and fixing all uncovered issues.
Examples
  • Study weak-spots reports on previous releases to ensure all potential risks and security requirements are tackled
  • Include security requirements in third-party contracts
  • Avoid all unsafe building functions and only develop in spaces that mandate safe coding
  • Employ a combination of reviews, dynamic/static report testing, and penetration testing to detect software shortcomings
  • Create an organized depository of trusted building components

Respond to Vulnerabilities:

Hunting for vulnerabilities is the biggest part of a security professional’s job. This final stage focuses on rectifying existing vulnerabilities and collecting data for future prevention.

Practice
Once the vulnerability is identified and confirmed, it must be pragmatically prioritized and mended. Speed is essential in decreasing the time that threat hackers have to launch attacks. In addition, once mitigated, it is always beneficial to analyze the shortcoming’s root cause to help prevent future mishaps.
Tasks
They include collecting customer information and diligently testing code for any undetected flaws, creating a team to plan, processing rapid vulnerability responses, creating and implementing a rectification plan for each discovered malfunction, and determining the causes in order to construct a well-informed knowledge base for the future.
Examples
  • Create a vulnerability report and response program
  • Employ automation to effectively monitor malfunction data and automated code analysis
  • Gauge the resources required to fix each mishap while prioritizing correction
  • Identify and document the root causes of malfunctions automatic future detection and implement accurate adjustments to the Secure Software Development Framework.

Examples of Software Development Security Efforts

Software security efforts mainly focus on security testing at each developmental stage, from the design and development to the deployment and maintenance. These efforts also include applications designing to ensure that your software is fool-proof, implementing secure coding practices, running regular security testing and audits, incorporating security risk factors, and following industry-standard security frameworks such as The Open Web Application Security Project (OWASP) and National Institute of Standards and Technology (NIST).

Top 10 Software Security Development Best Practices

The threat of software vulnerability is very real. Consider this report from Qualys Web Application Scanner. The report includes findings after scanning 370,000 web applications. The scans revealed more than 25 million vulnerabilities!
Plugging these vulnerabilities is of utmost importance, so let’s get cracking on how this can be achieved through these 10 software security development best practices
It is a great benefit to implement a Secure Software Development Life Cycle (SSDLC) approach to your software development process in order to decrease cyber-attacks and threats. The SSDLC approach is not only restricted to developers and the security team this way no one without authorization can access it. It can also be easily endorsed by other organizational teams to enhance security over multiple stages of software development.
Technologies use multi-factor authentication such as One Time Passwords (OTP), Certificate Based Authentication (CBA), and Context-Based Authentication. All of these methods proffer flexibility and yet keep the security door shut air-tight. It is absolutely important to be aware of who accesses the software and why they do so, ignorance here will cost you heftily in the long run.
“Quantum Encryption is essential to protect our digital assets and infrastructure from attackers”, as quoted by the president and CEO of Coleman Research, Kevin Coleman is right on point. Encryption means to protect data from being stolen, misused, or compromised by packing data into a secret code and programming it such that a unique digital key can unlock it. Encryption through transit and at rest is the only way to properly secure the confidentiality of user data on a network.
As we discussed earlier, security tests are an intrinsic step in software development. They effectively help spot weaknesses in the system before they can be ravaged by a cyber attacker, hence reducing the overall risk of a security breach or data theft.
When it comes to technology, consistent upkeeping and mindful maintenance is very important. This implies the need to install “patches” that are released by the software developers to cover any security holes found in their products. Updating your software regularly helps enhance existing features, patch security flaws, implement additional new security features, fix any issues that may have arrived below the surface, and improve overall performance.
An intrusion detection system (IDS) is a famous system that scans network traffic for malicious activities or policy violations and immediately alerts users when it is spotted. All illegal activities or violations are often recorded either using a central Security information and event management (SIEM) system or notifications sent to the administration. Any dangerous activity even from insiders will be recorded and reported by this system.
Everyone should be aware and prepared. Security awareness and training for developers and end-users are important as it protects an organization from cyber attacks which will result in data breaches. The center focus of this training is to prevent any incidents that could lead to loss of brand reputation and cause financial losses. Effective education and knowledge dissemination will also help your software developers write secure applications from day one. This training should include learning basic information about common software development vulnerabilities and information about how hackers and cybercriminals work.
“Least privilege” is a concept where users trying to access applications are given only the minimum resources and permissions needed to run securely and perform their job. According to PLOP, users are proffered permission to only read, write or execute the files or resources necessary to do their jobs. This way, if there is any vulnerability in the web apps or back-end services, hackers cannot use it as an entry point.
A widely registered risk in software development is faultily written code. The basic crux of any application is its code and if this code is not written well, the entire application will fall apart. Applications with poorly written codes are especially challenging to secure. Good coding practices such as input validation, output encoding, error handling, and secure storage should be strictly followed. Lethargy and ignorance should be avoided as much as possible when it comes to coding.
Finally, develop and test incident response plans to ensure a quick and effective response to security incidents. A strong incident response plan will provide guidance on what to do in the event of a security breach and is vital in ensuring that organizations recover from an attack or other security event spontaneously. Incident response planning outlines how to minimize the damage of security breaches, restore business operations, improve recovery time and reduce negative publicity and avoid high costs for damage control.

How Fingent Can Help

Developing secure software can be a daunting task but with the right support from your partner, it can run smoothly without any hiccups. Trusting the right Software Development Solution with your project is very important and Fingent exemplifies a perfect partner.
Fingent top custom software development company, ensure that your security-related requirements are addressed across the development lifecycle, governance, and hosting. Our solutions are tailor-made for each client and take a cloud-based hosting approach which ensures airtight security. We have successfully completed more than 800 projects and have earned the trust of big companies such as Raymond, Johnson&Johnson, Royal Enfield, Sony, Apollo, and many more. We can do the same for you too. Give us a call and let’s start discussing your security needs.

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    Vedavyas Shenoy

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      Augmented Reality in Healthcare: The Industry Future!

      Augmented Reality in Healthcare:
      Use Cases, Examples, and Trends

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      It’s no joke or a mere sci-fi theory! We’re experiencing the impact of Augmented Reality in healthcare, right in front of us. Using an AR-enabled head-mounted device, a surgeon can review patient vitals during a medical procedure without juggling multiple devices or displays. In doing so, they are less likely to misread or misinterpret the data.
      Head-mounted displays, wearables, and mobile apps drive interactions between the physical world and virtual objects to improve the quality of healthcare delivery and patient experience. Just like how AI and data analytics improve your caregiving organization’s day-to-day operations, AR presents valuable opportunities for healthcare professionals and providers, payers, medical devices, and other players in the healthcare ecosystem. If you are looking forward to enhancing your healthcare organization’s performance, operations, user experience, and profits, you cannot bypass AR. All things considered, who wouldn’t like to augment their existing business processes instead of spending heavily on enabling new processes?
      Data Source: Statista
      According to ResearchAndMarkets, the global AR market will generate $152 billion by 2030 at a CAGR of 36%, whereas the global AR healthcare market is expected to register a CAGR of 26% during the forecast period (2022-2027).

      How Is Augmented Reality Creating An Impact In Healthcare?

      Augmented Reality (AR) allows us to experience the real-life environment around us with a digital augmentation overlaid on it. AR works by integrating digital information or content into the user’s environment in real-time. In AR, the objects that reside in the real-world are enhanced using computer-generated capabilities. AR includes graphics, effects, sounds, text, and touch feedback to improve the user experience. In this technology, the user interacts with virtual objects placed in the real world.
      Three essential components of AR include:
      • Integration of real and virtual worlds
      • Interaction with the objects in real-time
      • Registration in 3D (The process by which AR applications can obtain a reference spatial framework to place the virtual objects so that they match the expected location with respect to the real ones.)
      Due to its versatility, AR is becoming more accessible and affordable for medical imaging, medical education, dentistry, and nurses’ training.

      The Most Impactful AR Trends in Healthcare Today

      These ground-breaking AR trends in healthcare are expected to act as a magical boon that will help healthcare professionals overcome several medical limitations.
      Robotic-Assisted Surgery (RAS) systems are gaining popularity in recent times as they improve surgical precision and dexterity, and provide better access to minimally-invasive procedures. Combining robotic-assisted surgery with AR offers an advanced interface which will enhance user perception. The ability of AR to improve situational awareness will tremendously advance the surgeon’s ability to make better decisions, in real-time. Robotic hepatic surgery, intraoperative reconstructions and tracking systems, robotic liver resections, preoperative imaging and 3D rendering, intra-operative robotic ultrasound application, etc. are some of the RAS fields which will be transformed by AR in the coming years.
      The traditional methods used to assess wound parameters are mostly inaccurate, rough, and painful for the patient. Augmented Reality enables non-invasive assessment of wound parameters by providing visual feedback on the wound healing status. An accurate 3D model of the wound integrates AR functionalities based on a miniaturized projector to demonstrate wound progression. The availability of objective patient data allows doctors to suggest the right follow-up therapies and exercises. It also enables nurses to dress the wound properly. AR-based wound healing assessment offers patients a better understanding of their ailment, so their compliance to the doctor’s advice will improve significantly.
      The healthcare industry is slowly realizing the game-changing benefits of AR in physiotherapy and behavioral treatment. Using AR in physiotherapy sessions increases patient engagement and improves physical outcomes. The data gathered from each session allows the physiotherapist to evaluate the outcomes better. AR makes way for a new, unobtrusive method of intervention in motor and cognitive rehabilitation by offering a safe environment for patients to practice movements and orient their exercises. It leads to greater patient motivation and enables caregivers to provide low-cost physiotherapy at home.
      AR technology is an efficient time-saver that allows doctors to access patient charts from the EMR system and project the details in their area of vision, while attending a patient. AR glasses and interactive AR charts free doctors and nurses from thumbing reams of papers and documentation. Cloud-based data storage ensures that patient records are never misplaced, misfiled, damaged, or lost. Physicians can simply scan a patient’s hospital wristband and view the entire patient history which is retrieved by AR from the EMR database. It leads to a more meaningful patient-doctor relationship and saves the time taken for diagnosis and decision-making.
      Multiple floors and buildings as well as insufficient maps or signage in large hospital facilities make indoor and outdoor wayfinding complex for patients, visitors, and entry-level medical trainees. Development of calibrated smartphone cameras and recent advances in computer graphics algorithms help simplify complex AR experiences in a larger environment, such as a multi-storeyed building. Using the patient’s phone camera, AR places virtual arrows on top of the images of their actual surroundings in real-time, enabling patients to navigate medical facilities with ease. Patients can effortlessly orient themselves in a hospital building and quickly reach their desired location by taking the shortest route.

      Popular Uses of AR in Healthcare Today

      • Accurate vein detection to draw blood
      • Retrieve patient records faster
      • Enable easy viewing of EMRs
      • Simplify medical jargon for patients
      • Assist surgeons during operations
      • Guide medical practitioners to dress wounds
      Fingent’s AR team develops customized AR applications to improve the quality of your HCO’s service and care, cut costs, and address your business requirements in the most efficient way. Connect with our team to learn more.
      Contact us

      7 Real-Life Applications and Examples of AR in Healthcare

      From medical training to patient care, diagnosis, monitoring, and other practical uses, AR is well-equipped to transform the healthcare industry. Here are some of the top applications of AR in healthcare:

      1. Immersive and Interactive Medical Training

      The Association of American Medical Colleges (AAMC) reports that the United States could see an estimated shortage of 124,000 physicians by 2034, including shortfalls in both primary and specialty care. AR-enabled virtualized training provides deeper insights into the nuances of body functions, enabling medical practitioners to address more critical cases in a given period of time.
      FlexAR offers medical students a tangible, AR-powered anatomy learning experience using a prototype tool. The app gives users both written and 3D visual information about anatomy without the need for traditional study materials and cadaver dissections. Ohio-based Case Western Reserve University uses Microsoft HoloLens devices to study human anatomy where an entire class can view the same life-sized 3D image at once.

      2. Training Physicians on New Therapies

      Life sciences companies can use AR to educate care providers on the latest therapies and drugs that improve treatment outcomes. Companies can create compelling illustrations depicting the impacts of a disease or a virus on the human body at different stages and virtually demonstrate how the situation can be brought under control through novel treatment procedures, therapies, and drugs.
      Application of Augmented Reality enhances the collaboration between the pharmaceutical community and doctors. The information collected by doctors using AR-based data visualization tools enable medical R&D teams to expedite the study of genetic data related to specific microbes. This paces up the discovery of drugs that can effectively combat the microbes. VisMol system, developed by Sygnature Discovery, uses Microsoft HoloLens technology to create an AR world that facilitates drug discovery collaboration.

      3. Virtualizing Surgeries

      Surgeons can leverage AR to create digital models of complicated surgeries that include multiple sub-steps and critical deviations requiring careful analysis and planning. The digital model of an entire surgery process details every step of the operation, allowing surgeons to optimize the sequence based on in-depth virtual analysis. As a result, surgeons will be better prepared to handle contingencies and lay out the course of action in advance, before entering the operating suite.
      xvision Spine System developed by Augmedics (Chicago, IL), is a cutting-edge AR surgical guidance system that allows surgeons to “see” the patient’s anatomy through skin and tissue just like how they view X-rays. The X-ray like vision allows surgeons to accurately navigate instruments and implants during spine procedures.

      4. Accurate Symptom Detection

      Several patients find it challenging to explain their current health conditions to doctors. Some patients may exaggerate their symptoms, while others share only minimal information. This could result in incorrect diagnosis and wrong therapy. AR solves this problem by offering patients a simple and handy way to check their symptoms and current health status all by themselves. Doctors can also analyze the health reports projected by AR and suggest accurate remedies and lifestyle improvement therapies to help the patient stay fit and healthy.
      EyeDecide AR app uses a camera display to simulate a patient’s eye anatomy, conditions, and solutions. The app describes each condition, annotates symptoms and findings adjacent to each medical image, and suggests treatment based on best practices. This allows the doctor to examine the symptoms precisely. The patient is also spared from any kind of communication challenge.
      Case Study: A unique mixed reality application for a leading university that enables user identification through facial recognition

      5. Patient Self-care

      AR-enabled healthcare software solutions allows patients to become proactive in their own care. Physiotherapy and physical rehabilitation are two of the self-care areas where AR can be highly beneficial. By watching AR-based digital demonstrations of their bodily motions and actions, patients can refine their movements to restore physical fitness. Patients can also point their smartphone camera towards a city landscape to find information about nearby hospitals and get the direction to reach their destination.
      Know My Heart and Know My Beat are two of the leading patient self-care apps designed specifically to use AR technology. The first app enables an individual patient to self-check their pulse and detect possible AF (Atrial Fibrillation). The second app aims to educate patients who have been diagnosed with AF to be more aware of their health condition so that they adhere to the prescribed medication and seek timely medical aid, when required.

      6. Vein Visualization

      Injecting intravenous shots or collecting blood samples for medical tests is a painful and unpleasant experience for many patients, particularly if the patient’s vein is missed in the first instance. Thanks to AR handheld scanner technology and near-infrared imaging, a nurse can easily see the vein to take blood or give a jab. The handheld scanner projects veins over the skin to prevent injection failures in patients and improve the first injection success ratio.
      AccuVein’s vein finder uses AR technology to find a patient’s vein at the very first try of an IV start or a blood draw. The vein finder is a portable handheld device supported by a digital laser projection, a laser-based scanner, and a processing system. Projection-based AR allows the user to view a real-time virtual image of the underlying vasculature on top of the skin. Using AR for vein visualization has helped improve the first-time vein detection success rate by 3.5 times.

      7. Medical Imaging

      AR displays in operating rooms leverage sophisticated algorithms to convert CT imaging (Computed Tomography scan) into a dense 3D map of structures. Based on the surgical procedure’s requirements, this 3D map can be displayed on a nearby screen, through a headset, or projected onto the patient. Thus, AR technology provides surgeons an enhanced surgical field to sketch a detailed operating plan, well ahead of the first incision. Similarly, arteries and tumor structures can be superimposed into an operating field display to enable more accurate real-time viewing of underlying tissues, organ motions, and deformations.
      Immersive Touch’s image-guided AR platform provides surgeons with 3D holographic “X-Ray vision” through the skin that visualizes patient specific anatomy intra-operatively. It aims to offer detailed anatomical data of the patient at various surgical phases. The platform helps surgeons navigate their instruments accurately without losing sight of the patient.
      Watch Video: How AR can be a powerful learning tool in the future

      Practical Use Cases of AR in Healthcare

      Future of Augmented Reality in healthcare

      The increased use of smartphones and other mobile gadgets will augment AR-driven healthcare practices and service delivery in the future. Some of the most-awaited AR-led transformations in healthcare are listed here.

      1. AR in Dental Practice

      In recent times, AR is being employed in pre-clinical dental education and operative dentistry learning. From a clinical perspective, maxillofacial, orthognathic, oral, and implant surgeries will be increasingly aided by AR in the coming years. In endodontics procedures, video tools optimized using AR are being used to detect orifices for accessing root canals. AR also helps dentists to place brackets in orthodontics through 3D image-based tooth-tracking. The ability of AR to enhance spatial visual perception will go a long way in pre-clinical practices, such as designing treatment cavities for student analysis and learning.

      2. AR for Psychomotor Skills Training

      AR training tools facilitate spatial and psychomotor skills training in the medical domain. While interacting with virtual objects superimposed on physical environments, learners get real-time feedback leading to positive learning outcomes. An interactive AR hand hygiene training tool for healthcare workers developed by a team of researchers from Ireland and Scotland enabled 81% of participants in the pilot program to attain proficiency after two-minute practice sessions. In the coming years, AR will increase the scope of self-directed skills-based training, improving skill acquisition and retention.

      3. AR to Gamify Workout Sessions

      AR can lower healthcare costs considerably, save thousands of lives, and improve our standard of living drastically. Even if you are working out from home, you can livestream and workout with others digitally using AR apps like FitTech. Even a monotonous morning walk can be made more enjoyable using AR. Apps such as “Zombies, Run!” can gamify daily running tasks, motivating users to take care of their health more seriously. Medical imaging and diagnosis will be simplified, and dietitians and nutritionists can use the findings to encourage people to bring desirable changes to their lifestyles.

      How Fingent Can Help You with AR Services

      Fingent is a high-end custom software development company that helps businesses -small and large- across the globe with innovative solutions. We provide a wide array of software development services from software customization to building Web, Mobile, Enterprise, and Cloud applications across various industries.
      Our team at Fingent helps you develop customized healthcare AR applications that improve the quality of your HCO’s service and care, cut costs, and address your business requirements in the most efficient way. Build your brand, increase your brand identity, promote your products and services, and gain a competitive advantage with our AR consulting, development, and implementation services.
      Fingent’s custom AR services are garnished with:
      • Transparent project management
      • Specialized AR and VR teams
      • Access to the latest, best-in-class technology
      • Cross-industry experience
      • Rapid turnaround time
      • Smooth and successful engagement
      Know more about us

      Most Common Q&A on Augmented Reality in Healthcare

      Augmented Reality is used to simplify various clinical practices such as operating suite preparation, accurate vein visualization on the patient’s arm for drawing blood, dental learning and practice, immersive medical training, 3D medical imaging, real-time access of patient data from EMRs, precise symptom detection, collaborative surgeries, and so on.
      AR-based 3D visualizations and virtual simulations allow patients to understand their health conditions better. Increased awareness of self-health encourages patients to adhere to the medical advice given by their physicians. AR can convey clinicians the symptoms or conditions which their patients wouldn’t have revealed or struggled to explain. Using an AR-enabled head-mounted device, a surgeon can review patient vitals during a medical procedure without juggling multiple devices or displays. In doing so, they are less likely to misread or misinterpret the data.
      To keep it short, AR brings more transparency into patient care, boosts the productivity of doctors, nurses and health workers, and ultimately improves the quality of healthcare services and delivery.
      Surgeons can leverage AR to create digital models of complicated surgeries that include multiple sub-steps and critical deviations requiring careful analysis and planning. xvision Spine System, for example, is a cutting-edge AR surgical guidance system that allows surgeons to “see” the patient’s anatomy through skin and tissue just like how they view X-rays. The X-ray-like vision allows surgeons to accurately navigate instruments and implants during spine procedures.
      We help you deploy AR to improve medical training, pediatric MRI evaluation, medical imaging, venipuncture procedures, dentistry, remote surgical procedures, and more! Our team at Fingent delivers augmented reality services that can improve the quality of your HCO’s service and care, cut costs, and address your business requirements in the most efficient way.
      Augmented Diagnosis is a process in which AR is employed to diagnose patient symptoms, medical imaging, and health vitals through 3D modeling and visualization. It improves doctor-patient communication and helps accurate diagnosis and treatment planning.
      Augmented Practice is being used by medical training institutions and colleges to simulate surgical encounters and real-life patient conditions for students. It improves positive learning outcomes through enhanced skill acquisition and retention.
      Augmented Surgery allows surgeons to understand their patient’s anatomy by digitally overlaying MRI data, CT scan, and health reports on top of their patient’s body. It offers surgeons an enhanced surgical field to sketch a detailed operating plan, well ahead of the first incision.
      Although AR is perceived to have great potential in many industry sectors, its utilization is yet limited. This is mostly due to the many challenges businesses often face while adopting AR. Here are a few challenges to mainstream AR adoption listed:
      • >> Users are still skeptical about the right uses and benefits of AR
      • >> Cost constraints limit access to AR headsets and hardware
      • >> Being intensely immersive, AR is often considered physically harmful
      • >> Limitations in AR content creation for businesses
      • >> Lack of regulations to govern the use of AR
      However, these prevailing challenges can be seamlessly eliminated by partnering with the right technology experts who can guide through the business capabilities one can derive with AR app development.

      More insights

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        About the Author

        ...
        Tony Joseph

        Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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          Custom Healthcare Software Development – Ultimate Guide!

          The world of technology keeps evolving and waits for no one, so it is our responsibility to keep up with it rather than fall behind. The healthcare industry has for a long time been using software development systems to monitor and ease work-lifestyles; now it is time to customize this software to make them function and run exactly the way you need it to. Custom software development has made life and business significantly easier for innumerable industries and is poised to revolutionize the Healthcare Industry as well. This article will tell you all you need to know about it.

          Importance Of Healthcare Software Development  

          Healthcare software systems provide innumerable benefits to hospital management, from improved productivity to reduced medication errors. It streamlines the workflow, enhances data quality, drastically reduces errors, and boosts patient experiences. Rising technological advancements also help with hospital administration and operations. 

          Benefits Of Customized Healthcare Software Development 

          The overall benefit of using customized healthcare software is overall progress and betterment. This should be reason enough to convince anyone to adopt custom healthcare software but if it is not, listed below are a few of the other benefits of this type of software development:

          • Increased security – Thanks to the inculcation of software in healthcare, hospitals are now sending, storing, and retrieving data through the web. Custom software solutions will guarantee the safety of this personal medical data. 
          • User-friendly experience – The target audience’s desired product is taken into consideration by software designers and user interface designers. Software designers can also consider specific aspects of an application to make it more alluring and interactive. 
          • Customizable features – Customization is the buzzword right now, and custom software provides it like no other. Customer feedback is prioritized, and the generated product is more streamlined and efficient. Customized software will handle specific problems, and this aspect makes it attracts and brings in more loyal customers or patients. 
          • Quality of diagnostics – Technology is well known for its brilliance in efficiency. Diagnostics run by a customized software solution have proven to have outstanding quality and accuracy because these solutions imbibe knowledge from innumerable sources and compare results faster. Hence, healthcare providers can proffer improved healthcare if they rely on custom software solutions. 

          Read more: How Can Custom-Made Software Provide Superior Customer Service In The Healthcare Industry?

          Healthcare

          Understanding Healthcare Software Development 

          Healthcare software development is the creation of any software for the healthcare sector to facilitate hospitals and improve equipment management. It also helps with administering electronic records, managing health records, providing diagnoses and treatments, improving patient care, and reducing costs. 

          Healthcare software development plays an important role in everyone’s life. For doctors – it reduces paperwork and increases collaboration with other specialists. For patients – it enhances patient outreach, improves healthcare quality, and eases access to medical data. Lastly, it improves medical business management and streamlines management processes for organizations. 

          Healthcare organizations, just like any other organization, have their own set of challenges that cripple them. Custom Software can address most of these challenges and fix them. 

          • Cyberthreats – The skyrocketing rate of cyber security attacks threatens to endanger the personal medical data of patients and, ultimately, the reputation of a healthcare center. Custom Software can fix this with its exceptional security firewalls and customized cyber security.
          • Patient Experience – When patients experience favorable care, they are more likely to heed medical advice and this is essential for better healthcare outcomes, boosting patient retention rates and lowering malpractice risk. Custom software can help here, too by enhancing the user experience and user interface by creating more interactive, customized, and enticing products. 

          Key Considerations for Healthcare Software Development

          Now that we have established the importance of custom healthcare software development, here are some key considerations:

          1. Compliance And Security – 

          Medical records are very sensitive data, and it is the responsibility of the healthcare facility to protect them carefully. Abiding by the international security laws of HIPAA, PCI, and IOS is a must, along with deft investments in specialized medical data security. Ensure that your partner conducts adequate software checkups to detect any potential vulnerability.

          2. User-Centred Design – 

          Customized healthcare software’s main target is its audience, so focusing on their comfort or ease is a top priority. Inclusivity of all kinds, from senior users to less literate users, is a crucial thing to keep in mind when designing an interface for the organization. Properly incorporated user-centered designs are vital for an intuitive and efficient workflow. Software Designers usually build a simple and easy-to-use user interface (UI) and a user experience (UX). 

          3. Interoperability and Integration – 

          Interoperability, in simple words, is the ability of a software or system to work compatibly with other products and systems. It helps facilitate organized and effective data exchange between data systems. To avoid complications with regard to personalized information or reports of customers while sharing data between systems, especially when introducing new versions of the same software to different platforms, efficient interoperability is important. 

          4. Scalability and Flexibility – 

          Scalability and flexibility are other critical considerations to remember. It is imperative to design a product capable of scaling up as your healthcare organization grows. Ensuring that your customized software developed is flexible and can change and segue according to wavering customer demands. 

          5. Data Analytics and Insights – 

          Data analytics is essentially the process of studying raw data in order to determine trends and enable enhanced decision-making.  This transformation of data done by custom software into insights can drastically leverage data to enhance decision-making, patient outcomes, and overall operational efficiency.

          Read more: AI in Healthcare – Know what’s trending and what’s upcoming!

          Steps in Custom Healthcare Software Development

          Let’s now get into the development itself. Here are some steps to ensure that the development goes smoothly and provides the best outcomes: 

          1. Requirements Gathering and Analysis – 

          It is always best to make a detailed analysis of your organization, its needs, and budgets before diving into a custom software development project. Consult well-versed software designers and healthcare professionals, jot the requirement details, and communicate with your team members to obtain an unbiased perspective.

          2. Design and Development – 

          In this step, the analysis generated is used as input and software infrastructure for implementing software development. Software developers first draw a synopsis of the details for the application, including specific aspects such as User interfaces, System interfaces, Network and Network Requirements, and Databases. 

          Following close behind the design stage is the development stage. It is the stage where coding starts and all components of the software are implemented. The use of agile methodologies and interactive interfaces to improve user satisfaction, flexibility, and feedback incorporation is crucial during this phase of development. 

          3. Quality Assurance And Testing – 

          The testing period begins at the end of the coding stage. Here the modules are circulated for testing. Although testing may not seem like a necessary step, skipping it will ultimately result in the downfall of software. The developed software should be tested thoroughly, and developers fix any vulnerability discovered. There are various tests that need to be conducted after coding of software; these include – functional, usability, and security testing. 

          4. Deployment and Training – 

          After the product has been sufficiently tested, the software is deployed into the market or organization scheme. In the case of UAT (User Acceptance Testing), a production environment is created, and the customer, along with the developers, partakes in the testing. 

          Case Studies

          Fingent has been a leader in custom software development for the healthcare sector and has created unmatched solutions for its clients. Here are a few examples:

          A Data Analytics Solution for NHS: With the wide range of hospitals under its governance, the NHS required a data visualization tool that would help them compare healthcare performances across the hospitals and showcase the best ones. Fingent helped develop a solution that was customized to the NHS’s specific needs and designed an application with interactive visuals and real-time access to insights. 

          Read Case Study
          Customized Data Analytics Solution for Geographical Insights and Improved Visibility over KPIs.

          Fingent’s portfolio includes top-notch solutions like this, including an online engagement platform for NovitaCare and a patient care solution to promote effective communication in the healthcare ecosystem. Working with clients globally, Fingent has been able to have a direct impact on simplified patient care, operational efficiency, and cost savings for healthcare providers. 

          Future Trends In Healthcare Software Development 

          The future evidently holds great plans for healthcare software. We have only skimmed over the uses and possibilities that technology has introduced to healthcare; there are so many more possibilities.  

          1. AI in Healthcare

          Artificial Intelligence is the most beneficial factor of technology for the healthcare industry. It can effortlessly mimic human cognition in analyzing, interpreting, and evaluating complex medical data. AI can perform data analysis through the healthcare system and can be widely used to predict patient admissions and improve clinical workflows. 

          2. IoT in Healthcare

          IoT (Internet of Things) has the potential to enable healthcare professionals to supervise their patients more accurately. It can equip healthcare workers and professionals with the tools to deliver excellent care and treatment to patients. Exploiting this technology and several tech-powered wearables that enable real-time tracking, end-to-end connectivity, and remote monitoring are some of the other areas that IoT will assist.

          Summary 

          Healthcare Software Development benefits institution staff, patients, and administrators. Although it might seem quite diverse and may come across as a daunting task, with the right partner on your side your journey will be successful. 

          Look for a partner in Fingent, and we will help you navigate the complexities and compliances that come with the development of healthcare software solutions.

          Reach out to us today, and let’s get talking. 

          Stay up to date on what's new

            About the Author

            ...
            Vinod Saratchandran

            Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

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              A Beginner’s Guide To Implementing SAP S/4HANA

              SAP ERP has been taking up the technological market by storm, and somehow they always have newer and better versions of it releasing consistently. Sometimes it can be hard to keep up with it all, so we are here to help you figure it out, one step at a time. 

              Before we can bite into the big chunk of how to implement this technology into your organization’s workflow, let us first take a nibble and understand what SAP S/4HANA is.

              SAP S/4HANA – A Powerhouse of Solutions

              S/4HANA, created by SAP Software Company, was devised specially to make Enterprise Resource Planning (ERP) faster and easier to access through a simplified data model, sleek architecture, and a new advanced user experience. S/4HANA is essentially integrated with a number of emerging advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), the Internet Of Things (IoT), and Advanced Analytics. 

              Implementing SAP S/4HANA for your business carries a load of benefits with it, including performance boost, simplified processes, enhanced user experience, stability, flexibility, and so much more. It improves the overall functional efficiency of the workplace and drastically cuts costs.

              Understanding SAP S/4HANA 

              With many powerful advanced technologies forming its backbone, S/4HANA gives organizations the opportunity to better manage product development, production, and distribution processes. With its assistance, companies can better supervise product quality, minimize production errors, and significantly enhance the efficiency of their supply chain. 

              Before the domination of HANA, all SAP software functioned on third-party databases. HANA changed this pattern by bearing SAP’s own in-memory platform. This feature of S/4HANA provides a much faster rate of access and analysis of data. With regard to software development, SAP S/4HANA is also considered a platform for customer-defined applications. 

              Key Benefits Of SAP S/4HANA 

              SAP S/4HANA comes with many benefits. Jotted down below are a few of the more important benefits of implementing SAP S/4HANA for your business:

              • Real-time Analysis: SAP S/4HANA aims to provide end users with active decision support and data analysis in real time. Real-time analytics is when logic and mathematics are applied to data to provide insights for making better decisions at a faster pace.
              • Improved User Experience: It provides an innovative user experience that enables users to easily use Overview Pages, Work Lists, and List Reports. Its UI is designed with added intuition, personalization, and simplicity which allow users to interact with the software and access required details.
              • Simplified Data Model: S/4HANA immensely simplifies the management and administration processes to an extent that simplicity is one of the key features SAP imbibed into its application structure. 
              • Business Process Optimization: It also enables the unification of hardware and network resources to serve as the digital core by accessing its HANA in-memory database, for business process optimization.
              • Digital Transformation: Lastly, S/4HANA has a digital crux that presents organizations with a unique platform for boosting main business processes along with analytical and decision-making capabilities in real time.

              Read more: A Simple Guide To Handling SAP Errors and Troubleshoots!

              SAP Errors

              Preparing for SAP S/4HANA Implementation 

              Implementing SAP S/4HANA is not going to be an option anymore. It will be inevitable. Before you start on this journey, however, here are a few precautions to keep in mind:

              1. Assessing The Organization’s Readiness 

              Before making any hasty decisions, regardless of how smart they may seem to be, it is of utmost importance to first completely analyze your company’s situation. The process of assessment will require you to review your system requirements and gauge the scope of your S/4HANA implementation. Your organization’s readiness to cope with the change is very important. Factors such as business process analysis, data readiness, and resource allocation need to be kept in mind.

              2. Building The Implementation Team

              With the right partner and the perfect team backing you up, there are slim to zero chances for any sort of slipups. Your implementation team should have a set of common objectives and performance goals that they share with you. It should draw up a program management plan that includes not just your system integrator, but also activities for your business users, internal resources, and any other third parties that you are bound to include. Having a cross-functional team is vital. These teams retain the responsibility of moving all of their user stories and tasks forward on their own and their main objective is to be as self-sufficient as possible so that they rarely need to step outside of their own team to accomplish a task.

              3. Defining Implementation Goals And Scope 

              Write down and share your business’s needs, goals, and scope, and understand the business processes that will be influenced by the implementation. Business Process Modules are graphical representations of an organization’s business processes or workflows. They help organizations enhance efficiency, productivity, and agility. Remember to identify these processes and determine their modules and functionalities before implementation. 

              Phases Of SAP S/4HANA Implementation

              Once you have determined that your organization is ready to implement SAP S/4HANA, you can acquaint yourself with the different phases of implementation that will help you achieve successful implementation.

              1. Project Planning And Preparation 

              Included in this phase are activities such as creating a project plan, establishing timelines, redefining business priorities, forming an efficient implementation team, adequate communication between stakeholders and project managers, and finally, change management strategies. The project planning section will include considering all the details and factors, which can be challenging due to the vast landscape. 

              The next step is to form the dream team – an effective and hardworking implementation team that truly cares about your project. You will need to specify your requirements to the SAP implementation team and based on your needs, the team can assist you in picking the right tools and approaches that will benefit your business. 

              In addition to a team of experts, it is well advised to have a committed manager to oversee the implementation processes. This entails effective communication among the key players within your team and the business at large. Also, ensure that your implantation team has fool-proof change management strategies at their disposal. 

              Finally, you will have to redefine your business priorities, objectives, and goals. This is bound to be a daunting task but it is essential for change and progression. It is wise to also determine key performance indicators (KPIs) and milestones to establish timelines and measure progress. 

              2. System Installation And Configuration 

              The next step is the implementation phase. Here, the team will conduct baseline configurations to ensure your new SAP processes meet your business needs. This helps to dramatically reduce and eliminate discrepancies from your blueprint. The team will also need to perform robust testing to assess the operation’s success and highlight probable errors. 

              The configuration of the baseline system will follow close behind. It is during this step that all project plan fine-tunes are done and all gaps found are eliminated from the business blueprint to ensure seamless SAP implementation. Any customization required can also be taken care of by the implementation team during this phase. Three key factors to keep in mind during this phase are – hardware requirements, system landscape designs, and software installation.  

              3. Data Migration And Conversion 

              Data migration and conversion is a very intricate procedure. One slip-up and your company could lose tonnes of data and ultimately the loyalty of its customers. Legacy System Migration Workbench (LSMW) is widely known as a tool that supports the transfer of data from non-SAP systems to SAP systems. This transfer can be one-time as well as periodic. LSMW also actively supports the conversion of data from the legacy system in numerous ways during migration. 

              Data cleansing is the first step of conversion during migration. It is of vital importance because there is a high chance that incorrect data may be present within the migrated data set. Data cleansing through data transformation and data validation is by far a cheaper and more efficient method. This step will eradicate errors even though multiple sources of data are at play. 

              4. Customization And Configuration 

              Everyone enjoys experiences that feel personalized. S/4HANA implementation involves an entire phase just for customization and configuration. However, in the context of SAP, customizing is the process of adjusting the SAP software to the requirements of a business by tracing the organizational structures and processes of the company into the SAP system. The organizational structure includes the basic data information needed to be customized for the SAP implementation to be successful. It may not seem like a big deal but accurate customization is one of the biggest exhibits. 

              5. Testing And Training 

              Any freshly implemented software needs to be rigorously and thoroughly tested. The purpose of testing in SAP is to ensure that business-critical processes work and there are no gaps in the system. When a new process is set up, when an existing process is adjusted, and when SAP updates its system, testing happens at every stage. Testing prevents bugs from spreading, reduces developmental costs, and enhances performance. Testing paves a path for a sustainable way to approach planning, strategizing, and highly controlled execution and monitoring. 

              Training of employees for the new installation is also very important. It is most essential to ensure that end-users of the software are trained adequately on how to effectively use SAP S/4HANA. 

              6. Go-live And Post-implementation Support 

              During this final phase, migration of all the data to the production environment’s SAP systems is performed. All the data is migrated scrupulously to the new SAP S/4HANA systems. After this, the project managers will need to run frequent tests to check if everything works as expected. SAP systems are consistently supervised and optimized for better performance. 

              Implementing a successful SAP S/4HANA system for your business goes beyond traditional methods; the last step in ensuring a successful SAP implementation is to create a highly reliable support team that can assist with any post-implementation issues that may arise. Aftercare is important and should not be underestimated. Your support team should monitor and rectify both major and minor errors during post-production.

              Read more: Strategizing A Successful SAP S/4HANA Migration for Businesses

              SAP S/4HANA Migration

              How Fingent Can Help

              There is no doubt that implementing SAP S/4HANA is good for your business, but it is wise to be aware of some of the challenges that could come with its implementation. Disorganization, improper and insufficient preparation, complex data to be transferred in the source system, complex custom code, and lack of testing and validations – could hamper the successful implementation of SAP S/4HANA. 

              Fingent can help. As a silver partner for SAP, we have the expertise needed to navigate all the challenges of implementation and help you make a success of it. 

              Our approach unites the best of SAP Activate methodology with preconfigured solutions, focused templates, and a modular and agile framework. Our experts assist clients through every step of the implementation process and even provide excellent post-implementation support by monitoring performance, addressing user feedback, and providing any fixes if necessary.

              Reach out to us and allow us to help you on your SAP S/4HANA journey.

              Stay up to date on what's new

                About the Author

                ...
                Ashok Kumar

                Ashok leads Fingent’s SAP Consulting practice for ANZ, SE Asia, The Middle East and Africa (EMEA), and other global clients. More specifically, he helps companies improve operational efficiency by enhancing their digital cores and improving their application integration. Ashok has amassed over 20 years of leadership and consulting experience having worked with Global giants like SAP, IBM Consulting, Capgemini, & Oracle in his previous assignments. Connect with Ashok via LinkedIn and learn how your business can excel with recent SAP trends.

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                  Augmented Reality in Retail: Reimagining the Future of Shopping

                  Augmented Reality in Retail:
                  Use Cases & Business Benefits

                  Try Before You Buy: Creating Interactive Retail Shopping Experiences with AR
                  Imagine waking up to a record sales conversion on your eCommerce portal! Your customers are 20% more engaged and satisfied with the shopping experience. Your business gains boosted customer trust, brand value, and improved ROI!
                  Yes, it’s possible with Augmented Reality!
                  Augmented Reality in Retail is revolutionizing shopping experiences expeditiously! With AR in retail, customers can interact, customize, and engage with products better, so that they make the right purchase decisions. Nike’s Virtual View is one top example of how WebAR in Retail boosts customer engagement and trust!
                  But of course, it’s only natural to be a little skeptical before investing in any new business technology. That is why we bring you a detailed guide on what is Augmented Reality, and how your Retail and eCommerce firms can smartly deploy and benefit from augmented reality services !

                  Table of Contents

                  What is Augmented Reality?

                  Simply put, Augmented Reality (AR) superimposes digital content and information onto a user’s real-life scenario to enhance their virtual experience of the existing physical environment. The improved version of the physical world is attained by leveraging the capabilities of the computer-generated display, visuals, sound, text, and graphics which augments the user’s real-world experience.
                  AR will allow you to search things visually by simply pointing out mobile cameras toward objects in real-life surroundings. The Live View feature in Google Maps is a leading example of how AR allows users to visualize their destinations in the real world. Nintendo’s Pokémon Go App and the photo filters on Facebook and Snapchat are some of the popular examples of AR today.
                  However, AR is not just a gaming or navigational application. Several industries today, including consumer products and retail, are implementing AR to improve their operational and marketing abilities. Leading ecommerce brands, as well as in-store retailers, are highly investing in AR to build and deliver top-notch brand experiences.
                  By 2024, the number of mobile AR users will reach 1.73 billion.
                  billion
                  0

                  By 2024, the number of mobile AR users will reach 1.73 billion.

                  Why Is Augmented Reality Important In Retail and eCommerce?

                  Millennials are the core shoppers today, and they need services at their fingertips! Standing in long queues to grab that limited offer is off the trend! Now shoppers love to book it first online.
                  With Augmented Reality in Retail, online shopping experiences takes a new turn. Customers get to virtually try on items, customize and interact with the products better so that they make quick and smart purchase decisions. Getting complete satisfaction with online shopping increases brand trust immensely, giving retailers an immediate boost to expedite sales! The more reasons to implement AR in Retail!
                  0 %

                  40% of consumers say they would pay more for a product that they could customize in AR.

                  What are the Latest AR Trends in Retail?

                  Today’s customers value personalization and convenience over pricing and product. Augmented Reality allows brands to develop smart retail experiences that influence their customers’ buying decisions.
                  AR makes online selling easier and more comfortable by creating virtual simulations for users to interact with a product, just like how they try a fashion outfit in a physical store. Using AR, retail customers can virtually visit their favorite brand stores, try products, and make comparisons, without leaving the comfort of their homes.

                  Top AR Trends in Retail Today

                  AR will enable retailers to deliver impactful, well-timed, and relevant user experiences that increase customer value, both in physical stores as well as in ecommerce!

                  Enriching Customer Experiences With Smart Malls Of The Future!

                  • Right from parking to shopping to food, AR is reimagining mall experiences.
                  • Notify your customers on their mobile about your top deals as they walk past your store!
                  • Make mall visits fun for your customers. Add in some AR games to the mix!

                  Watch more on how your business can leverage AR for a unique and smart mall experience!

                  Why is AR a Powerful Retail Sales Channel?

                  By 2025, nearly 75% of the global population and almost all people who use social or communication apps will be frequent AR users. AR adoption will see growth in these four key areas:
                  But why use AR for retail?
                  Research shows the top reasons why customers return their products.
                  AR-integrated ecommerce websites and applications can run on any smartphone allowing customers to contextually experience every product at scale. Immersive product discovery experiences lead to better conversions as retailers can capture shoppers’ attention at the decision-making stage.
                  Brands that implement AR for Retail Sales will see:
                  AR offers shoppers innumerable options to interact with consumer products in a more personalized way. Customers aren’t anymore held back by a limited number of product images and videos. With AR, every single online session can be turned into a powerful sales channel.
                  Capture shoppers’ attention at the decision-making stage | Allow shoppers to personally interact with products |
                  Turn online browsings into powerful sales channels
                  0 %

                  32% of consumers use AR while shopping!

                  How Does AR Increase Sales in Retail?

                  AR use cases in retail are growing in leaps and bounds. Across the B2C, D2C, and B2B realms, AR will bridge the gap between online selling and the customer experience in the following ways.

                  Warehouse Space Optimization

                  AR can improve complex warehouse operations by streamlining warehousing management activities such as order allocation and picking, inventory control, material handling, and packaging. Using an interactive 3D warehouse layout, retailers can improve their warehouse planning.
                  • Locate products and process orders faster.
                  • Quickly extract necessary information (order number, trolley number, deposit bin information, passage numbers).
                  • Expedite loading and unloading processes.
                  • Achieve zero-delay deliveries through warehouse optimization.
                  • Increases your sale orders and drives revenue.

                  Virtual Fitting Rooms

                  Virtual fitting rooms allow your customers to try on clothing items, jewelry, and other accessories even if they don’t visit your physical store. Even without touching an item, shoppers can see the size, style, and fit of apparel before they buy it. According to Shopify, an omnichannel shopping experience powered by AR nudges online shoppers to spend 10% more.
                  • Superimpose the visuals of your items on live video feeds for your customers.
                  • Create a virtual dressing room using Augmented Reality features.
                  • AR-powered virtual mirrors can save valuable retail space in your brick-and-mortar stores.
                  • Avoid the need to set up separate trial rooms.

                  Placement Previews

                  IKEA Place App’s AR feature allows customers to visualize how a new piece of furniture will fit their space. After selecting an item from IKEA’s catalog, the customer can point their mobile camera anywhere in their surroundings to see the furniture’s placement, adjust it from different angles, take photos, and share it with their friends for feedback.
                  • The highly interactive preview experience keeps users motivated throughout the buying journey.
                  • The seamless and fluid experience will encourage customers to return for more purchases.
                  • This automatically boosts customer loyalty and brand recognition.
                  • Guarantees conversion ten times more.

                  Route Optimization

                  Not just online and shopping experiences counts to customers. When products are delivered quickly and smartly, there are much more chances for a customer to build their trust in brands. With AR enabling effective navigation capabilities, routes can be optimized for seamless delivery channels.
                  • Develop AR-powered apps that enable the delivery teams to plan their travel smarter.
                  • Plan shortest route options, traffic updates, map views, and more.
                  • Support your delivery partners with additional assistance just from their smartphone cameras, leading them to the right routes.
                  • Ensure no package delivery goes missed or undelivered.

                  Interactive AR Packaging

                  AR-enabled interactive packaging offers consumers a highly engaging shopping experience that will boost ecommerce and in-store sales. Customers could scan a QR code on the retailer’s package to understand the latest offers and discounts, new product roll-outs, or read the brand’s story. Jack Daniel Distillery’s smart AR packaging allows users to take a closer look at their whiskey-making process and explore their growth story.
                  • With AR, product packages aren’t throwaway junk anymore.
                  • Encourage users to scan QR codes on food packaging to get exclusive recipes and cooking videos of top chefs.
                  • Use interactive AR techniques to encourage shoppers to recycle packages and share their product experiences with others.

                  Interactive Business Cards

                  AR takes your plain business cards to the next level by allowing you to add 3D objects, interactions, animations, and powerful virtual components on top of your physical business cards. When you point your smartphone camera toward the card, you can see an interactive display of your business profile. AR allows you to incorporate numerous features into your V-card such as videos, audio, images, 3D objects, social links, animations, and URLs, besides your contact info and designation.
                  • Stand out from your competitors and provide prospects with instant resources.
                  • Increase curiosity and prompts your clients to access more information about your business.
                  • Immersive and unique experiences in the real world improve your business’s credibility and doubles lead capturing.
                  • Interactive business cards shorten the sales cycle and increase customer appointments and engagement.

                  Complete Product Information

                  AR allows superimposing additional product information that your customers may not get easily in physical or online stores. Processing product information is the most significant aspect that influences a customer’s buying decision. Customers want to know if the products they buy will fit their purpose. Top automotive brands such as Mercedes Benz and Hyundai use AR-powered digital car manuals to explain automotive features in a highly interactive way.
                  • Digitally delivering the right information will simplify the product discovery process for the consumer, boosting sales.
                  • Customers can avoid scrolling through large user manuals.
                  • Pointing to a specific feature with mobile cameras will provide the necessary information required to impact the buyer’s decision.

                  The age of analyzing products via videos and images is gone! Customers now need more! With AR, realtors can bring their products closer to their customers, enabling them to interact with the items meanwhile establishing added brand value and customer trust!

                  - Venkatesh Alagarsamy, AR, VR, MR, Metaverse Expert, Fingent.

                  Real-World Cases Of Boosted Customer Experience with AR

                  AR Taking Cabin Manufacturing To New Heights: Use Case

                  Complex designs, large customer requests, and inaccurate floor plans often challenge and restrict the operational efficiencies of shed and cabin manufactures. Leading players of the industry are now trying to implement modern approaches at each stage of their process to streamline functions and improve performance. How can AR help in this?
                  With a customized software solution featuring 3D web configurators
                  • Customers can build and design their own sheds using AR
                  • Automate floor plans
                  • Reduced human errors
                  • Streamline planning of cabin constructions
                  • Estimate pricing accurately
                  Find out more on how 3D web configurations can help your customers build their dream cabin

                  AR Powered apps for E-Commerce: Use Case

                  Over 20% of customers deny online shopping because of the fear of wrong purchase decisions.
                  How can Fingent help?
                  • Interactive mobile apps enabling 3D preview of objects
                  • Agnostic web solution for Ecommerce
                  • No restrictions on a wide range of product displays
                  • Improved customer engagement and interaction
                  • Personalized shopping made possible from anywhere
                  Connect with our experts today and know more about how you can deploy AR for boosted retail sales!
                  0 %

                  61% of consumers say they prefer retailers with AR experiences.

                  Augmented Reality vs. Virtual Reality

                  Many people use Augmented Reality and Virtual Reality interchangeably thinking that both technological concepts are the same. Though both AR and VR help creates immersive and interactive experiences, both are different in their own niches.

                  Augmented Reality

                  • Augments the real-world experience of the user
                  • Creates virtual experience by overlaying digital content on top of what the user is already seeing
                  • Detects markers such as barcodes or QR codes to deliver AR animations to specific user locations
                  • Explored best with smartphones
                  • AR SDKs empower mobile apps to detect and capture real-time user environments
                  • Reflects true-to-life conditions and real-life scenarios

                  Virtual Reality

                  • Creates a fully-immersive virtual environment
                  • Total immersion is accomplished by shutting the user from the real-world
                  • Virtual Reality Modeling Language or VRML experiences delivered via a client-side interface to simulate virtual environments
                  • Explored best with a VR headset
                  • VR SDKs allow users to navigate pre-loaded and cloud-stored streams by using controllers and environment trackers
                  • Virtual representation of real-life conditions
                  0 %

                  Augmented Reality Boosts Online Shopping Sales Up To 200% - Forbes

                  Augmented Reality In Retail: Why Is It Picking Up Steam In Today’s Digital Age?

                  AR will boost your customers’ trust and drive their purchasing confidence.

                  Match Customer Expectations

                  Real-time product visualizations and virtual trials ensure that retailers are able to deliver products that match their customers’ expectations. AR reduces your marketing costs and increases your customer satisfaction.

                  Reduce Returns

                  AR retail experiences will eliminate the friction between sellers and buyers and maximize the probability of purchasing. When customers receive their orders as expected, it will decrease your product returns.

                  Remain Competitive

                  The rise in ecommerce demands delivering more successful online experiences. Retailers leveraging augmented reality can rest assured that they aren’t left behind in the competition.

                  Boost Customer Engagement

                  Interactive virtual experiences arouse your customers’ curiosity and motivate them to explore your products. AR experiences such as virtual try-on persuade customers to come back and shop for additional products.

                  Use Data Effectively

                  AR-enabled shopping experiences collect insightful data on customers’ shopping patterns, buying behavior, interests, and preferences. Retailers can use these insights to run targeted marketing campaigns and develop more personalized products.

                  Contactless Retail Experiences

                  The demand for contactless experiences triggered by the COVID-19 pandemic is here to stay. As people are more concerned about their personal hygiene and contamination risks, retailers can employ AR to connect with their customers and keep the show running.

                  Build Customer Loyalty

                  Customers place emphasis on the value they get when buying from you. CX is the key brand differentiator that boosts customer loyalty today. With AR, you can optimize every customer touchpoint to deliver unmatched CX.

                  Compensate Labor Shortage

                  AR ecommerce apps can serve as your shop assistants and sales agents that take you through product features and benefits. You don’t have to hire expensive labor for showing the customer around, as AR does the heavy lifting.
                  0 %

                  71% of consumers say they would shop more often if they used AR.

                  Fingent’s AR-enabled Applications for Retailers

                  Be it in-store or ecommerce, Fingent top custom software development company, enables retailers to deliver seamless shopping experiences to their consumers by leveraging technology to the fullest. Our AR retail solutions effectively bridge the gap between consumers and sellers:

                  Augmented Reality Reshaping eCommerce!

                  • Bring showroom-like experiences to your customer’s fingertips.
                  • No more restrictions on a wide range of product displays.
                  • Let your customers interact with your products and customize them right from the comforts of their homes.

                  What more on how you can smartly and seamlessly deploy AR for your eCommerce!

                  How Fingent Can Help Your Business Build Intuitive Apps With AR

                  With our expertise around ARKit for iOS Platforms, Spark AR, Lens Studio, Vuforia, Web AR Solutions, and AR Core for Android Platforms we help create powerful user experiences that fetch a competitive edge.

                  eCommerce

                  Bring the “Wow” factor to your eCommerce with virtual try-ons, preview placements, AR filters, and more!

                  Healthcare

                  We help you deploy AR to improve medical training, pediatric MRI evaluation, venipuncture procedures, dentistry, and more!

                  Equipment Maintenance

                  With AR connect faster with your machines to work smarter at reduced costs, and effective time management.

                  Most Common Q&As on AR in Retail

                  Augmented Reality streamlines retail operations to make shopping easier and convenient for both online and offline buyers. AR replaces physical fitting rooms with virtual try-on solutions and allows consumers to configure products based on their preferences. AR modernizes retail marketing through personalized content delivery and offers contactless purchasing options which will boost online sales.
                  3D product visualizations and “try-before-you-buy” digital experiences allow retailers to reduce the cost of returns that affect their ROI. Retailers can develop 3D animations and visual simulations to improve consumer awareness and influence buying decisions. AR helps retailers analyze customer behavior, test their product samples, boost brand engagement, and augment sales.
                  Full-fledged 3D experiences can improve product research and discovery which will result in more sales. Retailers selling automotive, home furniture, consumer electronics, and lifestyle products can drive traction and make unique selling pitches through AR. Studies prove that AR increases the average product (images and videos) viewing time from 30 seconds to eight minutes. Linking purchasing decisions with the shopper’s emotions will eliminate their doubts about the product and increase your sales volume.
                  According to Snapchat, 76% of consumers believe that AR will play an integral role in future shopping, with 57% of consumers planning to increase their AR usage in post-COVID times. AR improves a retail brand’s discoverability and increases a consumer’s likelihood to purchase after an immersive experience. AR experience educates and motivates customers at multiple points in the shopping journey, thereby influencing their purchasing decisions.
                  Today, every retailer needs to pursue an omnichannel retail strategy that revolves around customer-centricity. This requires retailers to personalize their offerings in the best way possible. AR can simplify your personalization efforts as it’s a highly user-centric technology that tremendously transforms the way you market and sell. Augmented retail strategy improves both your business’s bottom line and customer experience.

                  Stay up to date on what's new

                    About the Author

                    ...
                    Author

                    Featured Blogs

                    Augmented Reality In Business

                    Enterprise Software Solutions: Features, Benefits, Tips

                    Healthcare

                    Augmented Reality in Healthcare: The Industry Future!

                    Augmented Reality in Retail: Reimagining the Future of Shopping

                    Augmented Reality in Retail: Reimagining the Future of Shopping

                    Augmented Reality in Education & Training: Use Cases and Business Benefits

                    Web Application Development: A Detailed Guide for 2024
                    fingent-s

                    B2B

                    Digital Twin in Insurance: Improving Predictability and Risk Management

                    Talk To Our Experts

                      Augmented Reality in Retail: Reimagining the Future of Shopping

                      Augmented Reality in Retail:
                      Use Cases & Business Benefits

                      Try Before You Buy: Creating Interactive Retail Shopping Experiences with AR
                      Imagine waking up to a record sales conversion on your eCommerce portal! Your customers are 20% more engaged and satisfied with the shopping experience. Your business gains boosted customer trust, brand value, and improved ROI!
                      Yes, it’s possible with Augmented Reality!
                      Augmented Reality in Retail is revolutionizing shopping experiences expeditiously! With AR in retail, customers can interact, customize, and engage with products better, so that they make the right purchase decisions. Nike’s Virtual View is one top example of how WebAR in Retail boosts customer engagement and trust!
                      But of course, it’s only natural to be a little skeptical before investing in any new business technology. That is why we bring you a detailed guide on what is Augmented Reality, and how your Retail and eCommerce firms can smartly deploy and benefit from augmented reality services !

                      Table of Contents

                      What is Augmented Reality?

                      Simply put, Augmented Reality (AR) superimposes digital content and information onto a user’s real-life scenario to enhance their virtual experience of the existing physical environment. The improved version of the physical world is attained by leveraging the capabilities of the computer-generated display, visuals, sound, text, and graphics which augments the user’s real-world experience.
                      AR will allow you to search things visually by simply pointing out mobile cameras toward objects in real-life surroundings. The Live View feature in Google Maps is a leading example of how AR allows users to visualize their destinations in the real world. Nintendo’s Pokémon Go App and the photo filters on Facebook and Snapchat are some of the popular examples of AR today.
                      However, AR is not just a gaming or navigational application. Several industries today, including consumer products and retail, are implementing AR to improve their operational and marketing abilities. Leading ecommerce brands, as well as in-store retailers, are highly investing in AR to build and deliver top-notch brand experiences.
                      By 2024, the number of mobile AR users will reach 1.73 billion.
                      billion
                      0

                      By 2024, the number of mobile AR users will reach 1.73 billion.

                      Why Is Augmented Reality Important In Retail and eCommerce?

                      Millennials are the core shoppers today, and they need services at their fingertips! Standing in long queues to grab that limited offer is off the trend! Now shoppers love to book it first online.
                      With Augmented Reality in Retail, online shopping experiences takes a new turn. Customers get to virtually try on items, customize and interact with the products better so that they make quick and smart purchase decisions. Getting complete satisfaction with online shopping increases brand trust immensely, giving retailers an immediate boost to expedite sales! The more reasons to implement AR in Retail!
                      0 %

                      40% of consumers say they would pay more for a product that they could customize in AR.

                      What are the Latest AR Trends in Retail?

                      Today’s customers value personalization and convenience over pricing and product. Augmented Reality allows brands to develop smart retail experiences that influence their customers’ buying decisions.
                      AR makes online selling easier and more comfortable by creating virtual simulations for users to interact with a product, just like how they try a fashion outfit in a physical store. Using AR, retail customers can virtually visit their favorite brand stores, try products, and make comparisons, without leaving the comfort of their homes.

                      Top AR Trends in Retail Today

                      AR will enable retailers to deliver impactful, well-timed, and relevant user experiences that increase customer value, both in physical stores as well as in ecommerce!

                      Enriching Customer Experiences With Smart Malls Of The Future!

                      • Right from parking to shopping to food, AR is reimagining mall experiences.
                      • Notify your customers on their mobile about your top deals as they walk past your store!
                      • Make mall visits fun for your customers. Add in some AR games to the mix!

                      Watch more on how your business can leverage AR for a unique and smart mall experience!

                      Why is AR a Powerful Retail Sales Channel?

                      By 2025, nearly 75% of the global population and almost all people who use social or communication apps will be frequent AR users. AR adoption will see growth in these four key areas:
                      But why use AR for retail?
                      Research shows the top reasons why customers return their products.
                      AR-integrated ecommerce websites and applications can run on any smartphone allowing customers to contextually experience every product at scale. Immersive product discovery experiences lead to better conversions as retailers can capture shoppers’ attention at the decision-making stage.
                      Brands that implement AR for Retail Sales will see:
                      AR offers shoppers innumerable options to interact with consumer products in a more personalized way. Customers aren’t anymore held back by a limited number of product images and videos. With AR, every single online session can be turned into a powerful sales channel.
                      Capture shoppers’ attention at the decision-making stage | Allow shoppers to personally interact with products |
                      Turn online browsings into powerful sales channels
                      0 %

                      32% of consumers use AR while shopping!

                      How Does AR Increase Sales in Retail?

                      AR use cases in retail are growing in leaps and bounds. Across the B2C, D2C, and B2B realms, AR will bridge the gap between online selling and the customer experience in the following ways.

                      Warehouse Space Optimization

                      AR can improve complex warehouse operations by streamlining warehousing management activities such as order allocation and picking, inventory control, material handling, and packaging. Using an interactive 3D warehouse layout, retailers can improve their warehouse planning.
                      • Locate products and process orders faster.
                      • Quickly extract necessary information (order number, trolley number, deposit bin information, passage numbers).
                      • Expedite loading and unloading processes.
                      • Achieve zero-delay deliveries through warehouse optimization.
                      • Increases your sale orders and drives revenue.

                      Virtual Fitting Rooms

                      Virtual fitting rooms allow your customers to try on clothing items, jewelry, and other accessories even if they don’t visit your physical store. Even without touching an item, shoppers can see the size, style, and fit of apparel before they buy it. According to Shopify, an omnichannel shopping experience powered by AR nudges online shoppers to spend 10% more.
                      • Superimpose the visuals of your items on live video feeds for your customers.
                      • Create a virtual dressing room using Augmented Reality features.
                      • AR-powered virtual mirrors can save valuable retail space in your brick-and-mortar stores.
                      • Avoid the need to set up separate trial rooms.

                      Placement Previews

                      IKEA Place App’s AR feature allows customers to visualize how a new piece of furniture will fit their space. After selecting an item from IKEA’s catalog, the customer can point their mobile camera anywhere in their surroundings to see the furniture’s placement, adjust it from different angles, take photos, and share it with their friends for feedback.
                      • The highly interactive preview experience keeps users motivated throughout the buying journey.
                      • The seamless and fluid experience will encourage customers to return for more purchases.
                      • This automatically boosts customer loyalty and brand recognition.
                      • Guarantees conversion ten times more.

                      Route Optimization

                      Not just online and shopping experiences counts to customers. When products are delivered quickly and smartly, there are much more chances for a customer to build their trust in brands. With AR enabling effective navigation capabilities, routes can be optimized for seamless delivery channels.
                      • Develop AR-powered apps that enable the delivery teams to plan their travel smarter.
                      • Plan shortest route options, traffic updates, map views, and more.
                      • Support your delivery partners with additional assistance just from their smartphone cameras, leading them to the right routes.
                      • Ensure no package delivery goes missed or undelivered.

                      Interactive AR Packaging

                      AR-enabled interactive packaging offers consumers a highly engaging shopping experience that will boost ecommerce and in-store sales. Customers could scan a QR code on the retailer’s package to understand the latest offers and discounts, new product roll-outs, or read the brand’s story. Jack Daniel Distillery’s smart AR packaging allows users to take a closer look at their whiskey-making process and explore their growth story.
                      • With AR, product packages aren’t throwaway junk anymore.
                      • Encourage users to scan QR codes on food packaging to get exclusive recipes and cooking videos of top chefs.
                      • Use interactive AR techniques to encourage shoppers to recycle packages and share their product experiences with others.

                      Interactive Business Cards

                      AR takes your plain business cards to the next level by allowing you to add 3D objects, interactions, animations, and powerful virtual components on top of your physical business cards. When you point your smartphone camera toward the card, you can see an interactive display of your business profile. AR allows you to incorporate numerous features into your V-card such as videos, audio, images, 3D objects, social links, animations, and URLs, besides your contact info and designation.
                      • Stand out from your competitors and provide prospects with instant resources.
                      • Increase curiosity and prompts your clients to access more information about your business.
                      • Immersive and unique experiences in the real world improve your business’s credibility and doubles lead capturing.
                      • Interactive business cards shorten the sales cycle and increase customer appointments and engagement.

                      Complete Product Information

                      AR allows superimposing additional product information that your customers may not get easily in physical or online stores. Processing product information is the most significant aspect that influences a customer’s buying decision. Customers want to know if the products they buy will fit their purpose. Top automotive brands such as Mercedes Benz and Hyundai use AR-powered digital car manuals to explain automotive features in a highly interactive way.
                      • Digitally delivering the right information will simplify the product discovery process for the consumer, boosting sales.
                      • Customers can avoid scrolling through large user manuals.
                      • Pointing to a specific feature with mobile cameras will provide the necessary information required to impact the buyer’s decision.

                      The age of analyzing products via videos and images is gone! Customers now need more! With AR, realtors can bring their products closer to their customers, enabling them to interact with the items meanwhile establishing added brand value and customer trust!

                      - Venkatesh Alagarsamy, AR, VR, MR, Metaverse Expert, Fingent.

                      Real-World Cases Of Boosted Customer Experience with AR

                      AR Taking Cabin Manufacturing To New Heights: Use Case

                      Complex designs, large customer requests, and inaccurate floor plans often challenge and restrict the operational efficiencies of shed and cabin manufactures. Leading players of the industry are now trying to implement modern approaches at each stage of their process to streamline functions and improve performance. How can AR help in this?
                      With a customized software solution featuring 3D web configurators
                      • Customers can build and design their own sheds using AR
                      • Automate floor plans
                      • Reduced human errors
                      • Streamline planning of cabin constructions
                      • Estimate pricing accurately
                      Find out more on how 3D web configurations can help your customers build their dream cabin

                      AR Powered apps for E-Commerce: Use Case

                      Over 20% of customers deny online shopping because of the fear of wrong purchase decisions.
                      How can Fingent help?
                      • Interactive mobile apps enabling 3D preview of objects
                      • Agnostic web solution for Ecommerce
                      • No restrictions on a wide range of product displays
                      • Improved customer engagement and interaction
                      • Personalized shopping made possible from anywhere
                      Connect with our experts today and know more about how you can deploy AR for boosted retail sales!
                      0 %

                      61% of consumers say they prefer retailers with AR experiences.

                      Augmented Reality vs. Virtual Reality

                      Many people use Augmented Reality and Virtual Reality interchangeably thinking that both technological concepts are the same. Though both AR and VR help creates immersive and interactive experiences, both are different in their own niches.

                      Augmented Reality

                      • Augments the real-world experience of the user
                      • Creates virtual experience by overlaying digital content on top of what the user is already seeing
                      • Detects markers such as barcodes or QR codes to deliver AR animations to specific user locations
                      • Explored best with smartphones
                      • AR SDKs empower mobile apps to detect and capture real-time user environments
                      • Reflects true-to-life conditions and real-life scenarios

                      Virtual Reality

                      • Creates a fully-immersive virtual environment
                      • Total immersion is accomplished by shutting the user from the real-world
                      • Virtual Reality Modeling Language or VRML experiences delivered via a client-side interface to simulate virtual environments
                      • Explored best with a VR headset
                      • VR SDKs allow users to navigate pre-loaded and cloud-stored streams by using controllers and environment trackers
                      • Virtual representation of real-life conditions
                      0 %

                      Augmented Reality Boosts Online Shopping Sales Up To 200% - Forbes

                      Augmented Reality In Retail: Why Is It Picking Up Steam In Today’s Digital Age?

                      AR will boost your customers’ trust and drive their purchasing confidence.

                      Match Customer Expectations

                      Real-time product visualizations and virtual trials ensure that retailers are able to deliver products that match their customers’ expectations. AR reduces your marketing costs and increases your customer satisfaction.

                      Reduce Returns

                      AR retail experiences will eliminate the friction between sellers and buyers and maximize the probability of purchasing. When customers receive their orders as expected, it will decrease your product returns.

                      Remain Competitive

                      The rise in ecommerce demands delivering more successful online experiences. Retailers leveraging augmented reality can rest assured that they aren’t left behind in the competition.

                      Boost Customer Engagement

                      Interactive virtual experiences arouse your customers’ curiosity and motivate them to explore your products. AR experiences such as virtual try-on persuade customers to come back and shop for additional products.

                      Use Data Effectively

                      AR-enabled shopping experiences collect insightful data on customers’ shopping patterns, buying behavior, interests, and preferences. Retailers can use these insights to run targeted marketing campaigns and develop more personalized products.

                      Contactless Retail Experiences

                      The demand for contactless experiences triggered by the COVID-19 pandemic is here to stay. As people are more concerned about their personal hygiene and contamination risks, retailers can employ AR to connect with their customers and keep the show running.

                      Build Customer Loyalty

                      Customers place emphasis on the value they get when buying from you. CX is the key brand differentiator that boosts customer loyalty today. With AR, you can optimize every customer touchpoint to deliver unmatched CX.

                      Compensate Labor Shortage

                      AR ecommerce apps can serve as your shop assistants and sales agents that take you through product features and benefits. You don’t have to hire expensive labor for showing the customer around, as AR does the heavy lifting.
                      0 %

                      71% of consumers say they would shop more often if they used AR.

                      Fingent’s AR-enabled Applications for Retailers

                      Be it in-store or ecommerce, Fingent top custom software development company, enables retailers to deliver seamless shopping experiences to their consumers by leveraging technology to the fullest. Our AR retail solutions effectively bridge the gap between consumers and sellers:

                      Augmented Reality Reshaping eCommerce!

                      • Bring showroom-like experiences to your customer’s fingertips.
                      • No more restrictions on a wide range of product displays.
                      • Let your customers interact with your products and customize them right from the comforts of their homes.

                      What more on how you can smartly and seamlessly deploy AR for your eCommerce!

                      How Fingent Can Help Your Business Build Intuitive Apps With AR

                      With our expertise around ARKit for iOS Platforms, Spark AR, Lens Studio, Vuforia, Web AR Solutions, and AR Core for Android Platforms we help create powerful user experiences that fetch a competitive edge.

                      eCommerce

                      Bring the “Wow” factor to your eCommerce with virtual try-ons, preview placements, AR filters, and more!

                      Healthcare

                      We help you deploy AR to improve medical training, pediatric MRI evaluation, venipuncture procedures, dentistry, and more!

                      Equipment Maintenance

                      With AR connect faster with your machines to work smarter at reduced costs, and effective time management.

                      Most Common Q&As on AR in Retail

                      Augmented Reality streamlines retail operations to make shopping easier and convenient for both online and offline buyers. AR replaces physical fitting rooms with virtual try-on solutions and allows consumers to configure products based on their preferences. AR modernizes retail marketing through personalized content delivery and offers contactless purchasing options which will boost online sales.
                      3D product visualizations and “try-before-you-buy” digital experiences allow retailers to reduce the cost of returns that affect their ROI. Retailers can develop 3D animations and visual simulations to improve consumer awareness and influence buying decisions. AR helps retailers analyze customer behavior, test their product samples, boost brand engagement, and augment sales.
                      Full-fledged 3D experiences can improve product research and discovery which will result in more sales. Retailers selling automotive, home furniture, consumer electronics, and lifestyle products can drive traction and make unique selling pitches through AR. Studies prove that AR increases the average product (images and videos) viewing time from 30 seconds to eight minutes. Linking purchasing decisions with the shopper’s emotions will eliminate their doubts about the product and increase your sales volume.
                      According to Snapchat, 76% of consumers believe that AR will play an integral role in future shopping, with 57% of consumers planning to increase their AR usage in post-COVID times. AR improves a retail brand’s discoverability and increases a consumer’s likelihood to purchase after an immersive experience. AR experience educates and motivates customers at multiple points in the shopping journey, thereby influencing their purchasing decisions.
                      Today, every retailer needs to pursue an omnichannel retail strategy that revolves around customer-centricity. This requires retailers to personalize their offerings in the best way possible. AR can simplify your personalization efforts as it’s a highly user-centric technology that tremendously transforms the way you market and sell. Augmented retail strategy improves both your business’s bottom line and customer experience.

                      Stay up to date on what's new

                        About the Author

                        ...
                        Author

                        Featured Blogs

                        Augmented Reality In Business

                        Enterprise Software Solutions: Features, Benefits, Tips

                        Healthcare

                        Augmented Reality in Healthcare: The Industry Future!

                        Augmented Reality in Retail: Reimagining the Future of Shopping

                        Augmented Reality in Retail: Reimagining the Future of Shopping

                        Augmented Reality in Education & Training: Use Cases and Business Benefits

                        Web Application Development: A Detailed Guide for 2024
                        fingent-s

                        B2B

                        Digital Twin in Insurance: Improving Predictability and Risk Management

                        Talk To Our Experts

                          How Artificial Intelligence Can Help Create Transforming Mobile Apps!

                          Today we live in a world where machines possess an extraordinary ability to learn, reason, and make decisions, much like the human mind. This remarkable realm of technology known as Artificial Intelligence is not merely a product of science fiction or futuristic imagination. It has become an awe-inspiring reality that is transforming the landscape of countless industries.

                          But that’s just the tip of the AI iceberg.

                          In mobile development, AI can transform your customer’s device into a personal shopping assistant, a language guru, or a creative photographer all in the blink of an eye. 

                          The integration of AI in mobile app development doesn’t stop there. 

                          It unlocks a realm of possibilities for your customers, from personalized virtual assistants that organize their life, to fitness apps that act as their personal trainers, to healthcare apps that monitor their well-being.

                          But how do we understand the concept of AI in mobile apps?

                          Unraveling Artificial Intelligence in Mobile Apps

                          Simply put, AI is like the brain behind the scenes, making your apps smarter and more interactive. 

                          One of AI’s superpowers is Machine Learning (ML). It’s like a super adaptable brain that learns from data and experiences. Machine learning algorithms analyze massive amounts of information to get better at tasks. They can recognize patterns, make predictions, and even understand your preferences.

                          Another clever component is Natural Language Processing (NLP). It’s like an AI language translator that allows you can talk to your app, ask questions, and it magically understands and responds. NLP allows your AI sidekick to grasp the meaning behind your words, making conversations with your app feel more human-like. 

                          How does it help?

                          Read more: Understanding NLP: Will It Reign Supreme In Near Future?

                          NLP

                           

                          From Mundane to Marvelous – Benefits of AI In Mobile Apps

                          Weaving the powers of AI into your mobile apps can enhance user experience. How? Like a brilliant and intuitive companion, AI-powered mobile apps can provide personalized recommendations. AI algorithms analyze user behavior, learn their tastes, and curate a world of suggestions. 

                          Plus, it learns and grows with them. The more your customers use your apps, the smarter those apps become, tailoring their suggestions to your customer’s ever-changing whims and fancies and predicting their move, and effortlessly serving up what they need.

                          Read more: https://www.fingent.com/blog/is-ai-powered-mobile-app-what-you-need-for-your-business-now/

                          Key Applications of AI In Mobile Apps

                          AI brings a layer of intelligence to your apps that takes them to the next level. Here are some key applications that this has made possible: 

                          1. Voice Assistants and Natural Language Processing

                          40% of mobile users use voice search at least once a day. – Comptia.

                          Natural Language Processing (NLP) enables the integration of voice assistants like Siri, Google Assistant, and Alexa into mobile apps. No matter how they phrase it, NLP enables your app to decipher the meaning and context of their spoken words. 

                          It is capable of unraveling the intricacies of slang, deciphering accents, and even understanding complex sentences with multiple layers of meaning. It’s like having a language expert at your beck and call. But it doesn’t end there. NLP allows voice assistants to learn from every interaction, becoming more intelligent over time.

                          2. Personalized Recommendations

                          AI algorithms can analyze user data to provide personalized recommendations in mobile apps by utilizing machine learning techniques:

                          • Data Collection: Mobile apps collect user data through various means, such as user registrations, app usage tracking, explicit ratings, and implicit signals like clicks, views, and interactions.
                          • User Profiling: Such data is used to create user profiles that capture individual preferences, interests, and behaviors. 
                          • Pattern Recognition: AI algorithms can identify similarities based on factors like item attributes, past behavior, and user demographics.
                          • Recommendation Generation: Based on the identified patterns, the algorithms generate personalized recommendations. For example, in a music app, the algorithm might suggest songs or artists similar to the user’s previous listening habits or recommend popular tracks among users with similar tastes.

                          The benefits of personalized recommendations for user engagement and satisfaction are significant:

                          • Enhanced User Experience: Users are more likely to discover new content they enjoy and spend more time using the app.
                          • Improved Discovery: Personalized recommendations help users explore new music genres, discover new movies or shows, or find products that suit their tastes, leading to greater satisfaction.
                          • Time and Effort Saving: With personalized recommendations, users can find relevant content more quickly and easily.
                          • Increased User Retention: When users receive preferred recommendations, they are more likely to remain engaged with the app. 
                          • Business Benefits: Personalized recommendations result in improved conversion rates and increased customer loyalty.

                          3. Image and Video Recognition Tasks

                          AI plays a crucial role in mobile apps across industries, including e-commerce, social media, entertainment, gaming, and more. For example:

                          • Facial Recognition: This technology is widely used in mobile apps for various purposes, such as authentication, photo tagging, and personalization.
                          • Object Detection: With AI algorithms, mobile apps leverage object detection for a range of purposes, such as visual search and safety features.
                          • Augmented Reality (AR) Experiences: AI algorithms are employed in mobile apps to enable applications like virtual try-on for shopping, gaming, and navigation.

                          Read Case Study: How Fingent helped build a unique mixed reality application for a leading university that enables users to identify people using facial recognition!

                          Facial Recognition

                          4. Intelligent Chatbots

                          The integration of AI-powered chatbots in mobile apps revolutionizes customer support and interaction by enabling efficient and automated communication with users. Using AI algorithms, chatbots recognize the intent behind user queries and quickly search and retrieve relevant information to address user queries effectively.

                          Success Stories

                          Mobile apps have been able to enhance user satisfaction, drive revenue growth, and achieve operational efficiency, resulting in their success in the mobile app market. Here are some examples:

                          1. Instagram

                          Instagram, one of the “big three” social media platforms, utilizes AI algorithms to provide personalized content recommendations in the Explore tab. This greatly improves user engagement by helping users discover relevant posts and accounts. AI is also used for content moderation, and identifying and filtering out inappropriate or spammy content, thus creating a safer user environment.

                          Impact: AI integration in Instagram has contributed to increased user engagement by facilitating content discovery and improving user safety by detecting and removing harmful content. Today it is 4th most used social media platform and 5th most visited website.

                          2. Uber

                          Uber, a ride-hailing platform, employs AI algorithms to optimize its dynamic pricing system. Machine learning models analyze supply and demand patterns, traffic conditions, and historical data to determine surge pricing, ensuring efficient allocation of drivers and meeting high-demand periods.

                          Impact: AI integration in Uber enables efficient pricing strategies, ensuring the availability of drivers during peak demand and generating increased revenue for the company.

                          In 2022, Uber experienced substantial growth with a revenue of $31.8 billion, marking an 82% increase from the previous year. Furthermore, the number of completed trips also saw an increase, with Uber drivers recording 7.6 billion trips, exceeding the previous peak of 6.9 billion trips in 2019. 

                          3. Amazon

                          Amazon, a leading e-commerce platform, extensively uses AI across its mobile app for personalized product recommendations, dynamic pricing, inventory management, and fraud detection.

                          Impact: AI integration in the Amazon app has led to increased user engagement by providing relevant product suggestions, improved customer satisfaction through personalized experiences, optimized pricing strategies, and enhanced operational efficiency.

                          In Amazon, it was observed that there is a 42% likelihood of a customer proceeding to a prospective product purchase. On the other hand, Walmart and Etsy have recorded figures of 16% and 13% respectively.

                          Amazon’s Alexa has taken over the world’s smart speaker industry, by securing an impressive 26.4% market share.

                          Emerging Trends in AI For Mobile Apps

                          Emerging trends in AI for mobile apps are shaping the future of mobile app development. Here are two key trends:

                          1. Edge Computing: Edge computing involves processing data locally on the device or in nearby edge servers, reducing the reliance on cloud computing. This trend enables AI-powered mobile apps to perform complex tasks and analysis directly on the device, leading to faster response times, enhanced privacy, and reduced dependency on internet connectivity.

                          Implications: The increasing adoption of edge computing enables apps to respond quickly to user inputs, process sensor data in real-time, and provide immediate feedback, leading to faster and more seamless experiences.

                          2. Federated Learning: Federated learning allows AI models to be trained collaboratively on decentralized data from multiple devices without transferring sensitive user data to the cloud. Each device performs local model training, and only model updates are exchanged, ensuring privacy and data security.

                          Implications: Future advancements will likely include greater transparency, explainability, and fairness in AI algorithms to ensure user trust and mitigate potential biases or discriminatory outcomes.

                          Read Case Study
                          Using Chatbots To Create An Enhanced & Engaging Learning Experience!

                          Personalize, Engage, and Future Proof with AI

                          In this era of technological revolution, artificial intelligence stands as a beacon of innovation and possibility. AI integration in mobile apps offers compelling benefits such as personalized experiences, improved user engagement, increased efficiency, advanced functionalities, data-driven decision-making, competitive advantage, and future-proofing. 

                          These reasons make AI integration a strategic choice for app developers looking to deliver exceptional user experiences and drive the success of their mobile app projects.

                          By partnering with Fingent, you can leverage our expertise in AI and mobile app development to unlock the transformative potential of AI in your app projects. From custom travel apps to apps using AI enabled chatbots and virtual assistants, Fingent has created unique solutions for clients across the globe. Our commitment to delivering tailored solutions, adherence to data privacy, and end-to-end services make us an ideal choice for AI mobile app development.

                          Contact us, the leading custom software development company, and let’s explore the possibilities together.

                          Stay up to date on what's new

                            About the Author

                            ...
                            Tony Joseph

                            Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                              A Simple Guide To Handling Common SAP Errors & Troubleshoots!

                              Today, technology unlocks the value of time, allowing us to easily juggle multiple tasks and accomplish much more in less time. For some time now, SAP has become the backbone of efficient business operations. It has helped many businesses streamline their operations and scale their business to never before imagined heights.

                              Have you implemented SAP yet? If you have, then you must see firsthand how amazing it is! In this blog, we will help you maintain that awesomeness by giving you some great tips on managing and troubleshooting common SAP errors and issues.

                              Why SAP Is No Longer An Option But A Necessity

                              To manage current processes, many businesses still use a wide array of legacy software programs and possibly cloud apps to handle different procedures.

                              Did you know: Enterprises add 1,061 applications on average to their ecosystem. – 2023 connectivity Benchmark Report by Mulesoft Research.

                              In many organizations, it is common for separate departments to purchase and develop their own software solutions, operating independently of one another. This can lead to the use of multiple software programs within a department, which often lack the ability to integrate with each other.

                              A 2023 connectivity Benchmark Report by Mulesoft Research shows that only 29% of the surveyed businesses’ applications are properly integrated.

                              As a result, businesses may struggle to create a unified ecosystem that meets their current needs. To address this, audit your current toolkit and consider implementing a comprehensive ERP solution that can integrate various business operations. SAP solutions offer the ability to integrate these modular apps and create a more cohesive business system. By using a unified approach, businesses can improve their overall operations and drive growth.

                              The report by Mulesoft Research further mentioned that only 36% of enterprises consider the lack of integration between siloed apps the biggest challenge to digital transformation. Now if you aren’t one of them and have already implemented SAP, that is commendable indeed!  –

                              However, the SAP system can be quite intricate. Given that, issues and errors may arise due to various factors.

                              Read more: Driving Business Modernization with SAP!

                              Suggestions And Tips to Manage and Troubleshoot SAP Implementation Issues

                              Here are some suggestions for common SAP errors and issues along with tips to manage and troubleshoot those issues effectively.

                              Issue #1- Slow Performance

                              Various aspects affect performance. These include network issues, database problems, or system overload. SAP performance issues, if ignored, can cause serious problems. To troubleshoot and manage this try the following steps:

                              • Identify the source: Identify the component or area that is responsible for the slowness. You can do this by keeping a tab on SAP performance metrics like response times, resource usage, and so on.
                              • Analyze logs and traces: Use tools provided by SAP to analyze logs and traces.
                              • Monitor hardware and network components: Monitoring servers, storage devices, and network components can help ensure the hardware is adequately configured, updated, and optimized.
                              • Check system performance: Check system performance periodically to identify trends and patterns.
                              • Optimize database: Check for memory leaks and increase database cache if necessary. Perform regular maintenance tasks like defragmentation and indexing.

                              Issue #2 – Authorization

                              Authorization problems may arise if SAP users lack the necessary access to certain transactions or functions. Here are some steps you can take to address authorization issues:

                              • Check who has what authorization: Confirm that users have the appropriate authorizations for the pertinent transactions and functions. The specified user needs a specific authorization object. Use the SE37 transaction or SE80 in test mode. The result table is very compact and easy to understand for authorization experts.

                              To help solve authorization problems, you can ask yourself:

                              1. What data did the user access to avail which function?
                              2. What was the reaction of the system and how should it have reacted?
                              3. How is the authorization check set up?
                              • Verify if the roles and profiles match: Ensure user roles and profiles are correctly assigned.
                              • Use the right tools: Utilize the authorization trace tool to identify any authorization problems.

                              Issue #3 – Data Inconsistencies

                              Data inconsistency problems can occur when data is incorrectly entered or updated in SAP. These issues fall into one or more categories such as unavailable data, internal inconsistency, inconsistent page, and inconsistent page set. To identify and troubleshoot data inconsistencies, try the following steps:

                              • Identify: Identify the database and the table space that contain inconsistent data.
                              • Prevent escalation of the problem: Limit access to the data before an attempt is made to resolve the inconsistency. Doing so prevents subsequent updates to the inconsistent data and thus prevents the problem from escalating.
                              • Verify data: Verify if the data entered and updated is correct in SAP.
                              • Search the data: Locate missing or duplicate data.
                              • Use the right tools: Use the data consistency check tool to identify data inconsistencies.

                              Issue #4 – ABAP Programming Errors

                              ABAP programming errors can have many causes and can interrupt the program. The most common reasons for these errors are non-handled exceptions, or that a handleable exception was not handled, a non-handleable exception was raised, an exit message was sent, or an assertion failed.  Here is what you can do to troubleshoot the issue:

                              • Analyze the error message: Read the error message carefully to understand the nature of the problem. Look for keywords or specific error codes that can provide insights into the issue.
                              • Review the code: Examine the ABAP code where the error occurred. Pay attention to the line number mentioned in the error message. Check for syntax errors, missing or incorrect statements, or any potential logical issues.
                              • Debug the code: Use the ABAP debugger to step through the code and identify the exact point where the error occurs. Set breakpoints in the code to stop execution at specific lines and observe variable values to pinpoint the problem.
                              • Analyze data and variables: Evaluate the data and variables used in the code. Ensure they contain the expected values and are correctly assigned. Use data inspectors, watchpoints, or variable analysis tools to monitor their values during runtime.
                              • Check system logs: Review system logs, such as the ABAP runtime error log (ST22 transaction), to gather additional information about the error. Look for any relevant entries that can provide clues about the root cause.
                              • Apply software patches and updates: Ensure that your SAP system is up-to-date with the latest patches and updates. Some errors might be resolved by applying the relevant software fixes provided by SAP.

                              Issue #5 – Integration Issues

                              Integration issues occur when there are issues with data exchange between SAP and other systems. To troubleshoot integration issues, try the following steps:

                              • Identify the scope and symptoms: Clearly define the integration problem you are facing and identify the specific symptoms. For example, determine if it’s a data transfer issue, communication problem, or functional discrepancy.
                              • Review integration configurations: Verify the integration settings and configurations in both the sending and receiving systems. Check the integration points, interfaces, message types, mappings, and adapters to ensure they are correctly set up.
                              • Check system connectivity: Validate the connectivity between the systems involved in the integration. Ensure that network connections, firewalls, and communication channels are properly configured and accessible.
                              • Analyze error messages and logs: Examine error messages, log files, and monitoring tools specific to the integration scenario. SAP provides various tools like SAP PI/PO monitoring, SAP AIF, or SAP CPI for monitoring and error analysis. Analyze the messages and logs to identify any error codes, timestamps, or specific details that can help pinpoint the issue.
                              • Collaborate with integration partners: Engage with the stakeholders involved in the integration, such as functional consultants, technical teams, or external partners. Collaborate to understand their system configurations, share information, and jointly troubleshoot the issue.

                              Read more: Top Business Benefits to Gain with Fingent’s SAP AMS Services!

                              SAP AMS

                              How Can Fingent Help

                              Automating the monitoring and optimization of SAP performance can significantly enhance your enterprise operations. It is a positive step towards maximizing productivity and efficiency. As a trusted industry leader, Fingent can assist you in optimizing your SAP system and other relevant tools to ensure they function seamlessly within your enterprise.

                              To avoid costly performance and security issues associated with SAP systems, it is advisable to consult our experienced SAP experts. At Fingent, we are proficient in tailoring SAP solutions to meet the unique need of your enterprise. Our team is equipped with global expertise in implementing SAP solutions across various industries and business sizes.

                              Contact us today to explore your SAP options and benefit from a seamless implementation that aligns with your enterprise requirements.

                              Stay up to date on what's new

                                About the Author

                                ...
                                Ashok Kumar

                                Ashok leads Fingent’s SAP Consulting practice for ANZ, SE Asia, The Middle East and Africa (EMEA), and other global clients. More specifically, he helps companies improve operational efficiency by enhancing their digital cores and improving their application integration. Ashok has amassed over 20 years of leadership and consulting experience having worked with Global giants like SAP, IBM Consulting, Capgemini, & Oracle in his previous assignments. Connect with Ashok via LinkedIn and learn how your business can excel with recent SAP trends.

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                                  Cloud Application Development: Empowering Your Business In The Digital Era!

                                  “Cloud computing is really a no-brainer for any start-up because it allows you to test your business plan very quickly for little money. Every start-up, or even a division within a company that has an idea for something new, should be figuring out how to use cloud computing in its plan.” – Brad Jefferson, Animoto CEO.

                                  Cloud Application Development, originally known as the modern cloud, was first invented in the 2000s. Today, “The Cloud” denotes servers that can be accessed through the Internet and the crux software and databases that are the backbone of those servers.

                                  The cloud has consistently grown from its genesis and is currently the backbone of many leading organizations. In this article, we will look at Cloud Applications developments, their basic framework, advantages, best practices, challenges, and benefits.

                                  What Is Cloud Computing? 

                                  As the name suggests, cloud computing is the distribution of various software services and the ability to access them proffered by cloud service providers to users or customers over the internet. These infrastructures include tools and applications like software, servers, data storage, networking, artificial intelligence, analytics, and databases. They essentially provide faster progress, more flexibility, and drastically reduce operational costs.

                                  Read more: Choosing the right Cloud Service Model for your business – IaaS, PaaS, SaaS.

                                  Cloud computing

                                  Types Of Cloud Services 

                                  There are three main types of cloud settings that are used widely for their efficiency and are generally referred to as “models for cloud development.”

                                  1. IaaS –

                                  Infrastructure-as-a-Service offers access to essential network structures on the cloud, like storage space, virtual servers, links, and networks for enterprises. All of this can be done without the business needing to purchase or maintain the internet infrastructure.

                                  IaaS is also the oldest and most basic cloud computing model. Examples of businesses that utilize IaaS include Google Compute Engine, Azure Virtual Machines, and AWS EC2.

                                  2. PaaS –

                                  In Platform-as-a-Service service, developers can build or create a cloud application development framework and customize the software however they desire. In the PaaS model, software developers or services rent a cloud solutions company to develop an application.

                                  The cloud solutions company then uses the infrastructure and operating systems to create development tools that offer better computing, database, memory, and data storage. Some examples of PaaS providers are Windows Azure and AWS.

                                  3. SaaS –

                                  Lastly, the Software-as-a-Service model delivers cloud software that grants users access to the internet without needing to install or maintain them.  It is well known for its applications that can be built or developed even on a local terminal and deployed to a cloud-based server. Slack, MailChimp, Gmail, and Salesforce are a few examples of SaaS products.

                                  Benefits Of Cloud Computing 

                                  Cloud Computing is by far the most cost-effective path that small or large organizations can take. Saving as much money as possible and cutting costs is a vital requisite for any business, and Cloud Computing can evidently help there. Aside from this, Cloud Computing also has other benefits:

                                  1. High Availability

                                  High availability in a system is undoubtedly a strong benefit for an organization as it will face negligible downtime. Downtime in cloud-based services is counted in seconds instead of minutes or hours.

                                  “The primary benefit of moving an organization’s services to the cloud is near real-time deployment capabilities in a highly available architecture.” – John Breth Founder/Managing Principal at J.B.C.

                                  2. Faster time to market

                                  In a cloud-based application, developers can create new instances or retire them in mere seconds, allowing them to efficiently accelerate development with quick deployments. Cloud computing also supports new innovations and provides a platform for the easy testing of new ideas and designs without hardware limitations or slow retention processes.

                                  3. Reliability

                                  Reliability refers to how well a service can keep up with the promises it makes while performing tasks. It also fortifies highly available databases from randomly corrupting data records or deleting reports. Cloud computing proffers regular upgrades, updates, and damage control patches and tests its applications to make sure its services are perfect as promised.

                                  4. Data loss prevention

                                  Data loss is a major headache for most organizations and can lead to many complications, but Cloud computing can help here as well. With cloud computing, your data backup is up-to-date and disaster recovery is exceptionally fast. Uploading data into the cloud for storage can help prevent data loss even during emergencies, such as hardware malfunction, malicious cyber attacks, or simple user errors.

                                  5. Automation

                                  A great vantage in the world of technology is automation. This makes machines with quick automation a highly sought-after commodity. Every Google Cloud, IBM, AWS, and Azure product has a built-in API interface that makes it programable. Developers simply need to create, configure and demolish cloud-based resources with Software Development Kits (SDKs) written in Java, Python, JavaScript, and C++.

                                  What is Cloud Application Development? 

                                  Now that we know the amazing benefits of the Cloud, let’s get into what Cloud Application Development is.

                                  Cloud Application Development essentially is the creating, testing, deploying, and running of software services in the cloud. They are called cloud software because these applications are built in a cloud-based environment. Cloud Application Development involves various stages of software development; each of these stages devises the application to go live and hit the market successfully.

                                  The biggest beneficiaries of cloud applications are business owners. This technology allows businesses to simplify their operations and gradually enhances their bottom line. Cloud-based applications also provide flexibility and enable you to adapt to the latest business trends in order to keep up with competition. Hence, most businesses have started to transition from on-premise to cloud-based software development methods.

                                  Read more: Cloud Native: The Modern Way To Develop Software

                                  cloud native

                                  Cloud Application Development Framework 

                                  Cloud App Development Framework is the tools and technologies needed to create, control, and administer cloud applications. The tools provided by Cloud Application Development Framework include developmental tools, middleware technology, administration managing software, and various other Cloud Applications.

                                  Some of the more popular Cloud Application Development Frameworks are:

                                  1. Java

                                  Java frameworks, such as J2EE, Hibernate, and Spring are generally used by beginners because these frameworks make the whole development of strong cloud computing applications process very easy.

                                  2. Azure

                                  Azure is a famous platform that provides excellent security to cloud computing applications. Developers using this framework can easily integrate applications, systems, and data.

                                  3. Google Cloud

                                  The Google Cloud Architecture Framework is most famous for its best practices of secure, efficient, resilient, high-performing, and cost-effective applications.

                                  Advantages Of Cloud Application Development

                                  There are many advantages of Cloud Application Development but listed below are 5 of the most important and prominent ones:

                                  1. Scalability

                                  Scalability in terms of Cloud Computing refers to the ability of the application to increase or decrease IT resources when demands change. It is one of the greatest features of the cloud as it allows users to scale many machines and processing power simultaneously, making it a highly flexible service.

                                  2. Cost Effectiveness

                                  Business owners should be very mindful of their expenses and making smart decisions in order to curb extravagant expenses should be second nature to them. Cloud Application Development is extremely cost-effective as it follows a pay-as-you-go technique. Here the costs of using the cloud application are reflected directly in the needs of the customer, making the initial transition to a cloud service less complicated and pocket-friendly.

                                  3. Security

                                  The Cloud is widely famous for its airtight security and the secret lies in its method of data encryption and transfer of data over networks and storage databases. A report by RapidScale claimed that 94% of businesses noticed a big jump in security after switching to Cloud Computing Applications, and 91% stated that the Cloud makes it easier to abide by government compliance requirements.

                                  4. Flexibility

                                  Cloud Application Development proffers organizations with extreme flexibility and overall agility. Its top-notch flexibility and improved freedom make a significant impression on the overall efficiency of an organization. A survey conducted by InformationWeek said that “65% majority of respondents stated that the ability to quickly meet business demands was the most important reason a business should transition to a cloud-based environment.”

                                  5. Accessibility

                                  Due to its previously discussed scalability and flexibility, Cloud Application Development is highly accessible. The Cloud grants users the ability to quickly and easily use and store information anywhere on the internet. An internet cloud infrastructure is reportedly known for increasing an organization’s overall productivity and efficiency simply by making its data easily accessible.

                                  Best Practices For Cloud Application Development 

                                  The better a Cloud Application Development process is, the more resilient and reliable its application is most likely to be: 

                                  • Understanding Business Needs And Requirements: 

                                  It is very important to first analyze your business needs and requirements before making any drastic investments. Understand the premise of your technological needs and check your organization’s budget before making the transition to cloud-based application development. 

                                  • Leveraging The Right Cloud Services And Tools:

                                  Leverage your option in Cloud Services and look for the most beneficial and trustworthy service. Each service has its own data and supports a specific business goal. Ensure that these goals align with your own business goals. 

                                  • Building For Scalability And Flexibility:

                                  Remember to keep maximum scalability and flexibility in mind when developing your Cloud Application. We have already seen how important these two factors are when it comes to the overall success of a business. 

                                  • Emphasizing Security: 

                                  Security of the highest quality is the most important factor when developing a cloud application. Secure your business data and emphasize to your partner the importance of data protection. Look for solutions that will respect your need for top-notch security and will provide it perfectly. 

                                  • Implementing Automation And Monitoring Tools: 

                                  Artificial Intelligence and many more emerging technologies are on the brink of changing the course of the world completely. Ensure to reap the benefits of these technologies as much as you can while developing a cloud application. These technologies can acutely benefit with automation and monitoring of cloud-based applications. 

                                  Challenges In Cloud Application Development 

                                  Just like any internet application, even cloud applications have their fair share of challenges during development. Listed below are a few of those challenges:

                                  1. Security and Compliance

                                  Security and Compliance of information is the biggest challenge in cloud application development because of its complicated nature and various operating conditions. These security issues can be rectified by employing encryption, security hardware, and security applications. Users should never cut corners when it comes to security practices when developing a new Cloud Application.

                                  2. Integration With Legacy Systems

                                  Since enterprise solutions have new applications that replace the legacy side of older applications and since these legacy systems were built without an API approach, it results in the older applications not being able to process newer, more modern technology applications such as IoT apps, Saas apps, and other similar applications.

                                  3. Resource Management

                                  The scale of modern data centers, the diversity of resource types, and their independent features, and in addition to this, the wide range of objectivities differ from one cloud ecosystem to another. All of these factors, put together, create a wedge in resource management.

                                  4. Choosing The Right Cloud Service Provider

                                  Finding a cloud service provider that is good at communicating and interpreting your business needs is rare but integral. It does not matter how long you take to find this perfect partner, patiently scrutinize all your options and look for a capable service provider.

                                  Best Practices For Cloud Application Development

                                  The better a Cloud Application Development process is, the more resilient and reliable its application is most likely to be:

                                  1. Understanding Business Needs And Requirements

                                  It is very important to first analyze your business needs and requirements before making any drastic investments. Understand the premise of your technological needs and check your organization’s budget before making the transition to cloud-based application development.

                                  2. Leveraging The Right Cloud Services And Tools

                                  Leverage your option in Cloud Services and look for the most beneficial and trustworthy service. Each service has its own data and supports a specific business goal. Ensure that these goals align with your own business goals.

                                  3. Building For Scalability And Flexibility

                                  Remember to keep maximum scalability and flexibility in mind when developing your Cloud Application. We have already seen how important these two factors are when it comes to the overall success of a business.

                                  4. Emphasizing Security

                                  The highest quality security is the most important factor when developing a cloud application. Secure your business data and emphasize the importance of data protection to your partner. Look for solutions that will respect your need for top-notch security and will provide it perfectly.

                                  5. Implementing Automation And Monitoring Tools

                                  Artificial Intelligence and many more emerging technologies are on the brink of changing the course of the world completely. Ensure to reap the benefits of these technologies as much as you can while developing a cloud application. These technologies can acutely benefit with automation and monitoring of cloud-based applications.

                                  Use cases – Cloud Application Development

                                  1. Enterprise Applications

                                  Major examples of Enterprise Applications are Enterprise Dynamics 365, WordPress, and BambooHR, among many others.

                                  2. Mobile Applications

                                  Amazon, Shopify etc, are examples of mobile cloud computing and when we use our phones or tablets to track our account balance or make a purchase on e-commerce platforms, we interact with these applications.

                                  3. IoT Applications

                                  IoT device systems, including Google Nest or Alexa, are examples of IoT applications running on a cloud base. They collect data on the house’s energy usage, analyze the gathered data and make suitable suggestions to the homeowner on how to manage energy consumption.

                                  4. E-commerce Application

                                  Elastic Beanstalk from Amazon Web Services is used for its online storefront, web apps, and API structure. With this application, online vendors need not know anything about network maintenance to launch and control customized applications quickly.

                                  How Can Fingent Help?

                                  Fingent top custom software development company is a world-renowned service provider with stable markets and satisfied customers on four continents. Our experts utilize the latest and fast-emerging advanced technology to make your project development process easy and flawless. Their experience in cloud-based technology will aid your business in exploiting all aspects of the cloud. We have our own unique approach to developing a cloud application and have countless customers with happy reviews to back them up. Give us a call, and let us get talking.

                                  Stay up to date on what's new

                                    About the Author

                                    ...
                                    Vinod Saratchandran

                                    Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

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                                      10 Reasons Why Your Business Should Migrate to SAP S/4HANA

                                      Are you a business owner who is in a quandary about migrating your business to SAP S/4HANA? Do you do it now, or do you wait? Here’s some help!

                                      Most business owners are moving toward SAP S/4HANA at their own pace. Most businesses put away migration due to the lack of urgency. For one thing, they feel that the discontinuation deadline of support ERP support is four years away (2027). Not all agree, though.

                                      24% of businesses are already using SAP S/4HANA.

                                      If this isn’t reason enough, a business should move to SAP S/4HANA to make the project worthwhile on all fronts: SAP S/4HANA is a prerequisite for completing your digital transformation. Without that transformation, you will be left behind your competitors. Worse yet, you will be behind where your users expect and need you to be.

                                      SAP S/4HANA is not just a technical upgrade, it is a business transformation. So, you should not be asking, do it now or wait. Instead, remember the current scenario: it is now or never!

                                      Takeaway: the longer you wait to migrate to SAP S/4HANA, the farther you will fall behind your competitors.

                                      Read more: Strategizing a successful SAP S/4HANA Migration for your business

                                      SAP S/4HANA Migration

                                      Top 10 Reasons Why You Must Migrate Now

                                      The reasons for migration are compelling because the benefits are significant. With S/4HANA, companies can focus on growth and expansion without worrying about the technical aspects of integrating various IT systems.

                                      The benefits of S/4HANA are countless, and it is time for your business to unlock its full potential. Join the league of agile and adaptable businesses today by incorporating S/4HANA into your business model.

                                      Did you know: Increased revenue from functionality enabled by SAP S4HANA resulted in a net profit of 25.2 million?

                                      1. Better Integration and An Intuitive User Experience 

                                      S/4HANA comes with a sleek and user-friendly interface that makes it easy for businesses to design custom apps that work seamlessly across various devices. For instance, a company can create separate apps for sales inquiry, order overview, and sales fulfillment and then grant access to these apps based on the user’s role.

                                      S/4HANA makes it simple to deploy one or many apps across different departments and functions, including sales, human resources, finance, and much more. With better integrations and an intuitive experience, S/4HANA is a smart choice for organizations looking to streamline their operations and boost productivity.

                                      Did you know: Customer retention valued at 8.4 million was made possible due to the capabilities enabled by SAP S/4HANA?

                                      2. Real-Time Analytics

                                      One of any business’s top priorities is access to real-time data. Real-time data can help provide actionable insights on everything – from user behavior and user interactions to business intelligence.

                                      Using a mechanism called a virtual data model, SAP S/4HANA can transform on-the-fly data optimized for transactional purposes into an analytics-ready structure. This solution can benefit users in business processes as they need valuable and relevant insights to help them make the right data-driven decisions on the fly.

                                      SAP S/4HANA Embedded Analytics offers users a fantastic advantage by offering a plethora of preconfigured Business Content in the form of KPIs, analytical reports, predictive and planning scenarios, dashboards, and multidimensional reports that are like advanced pivot tables. This wealth of resources makes it incredibly user-friendly by providing ready-to-use solutions that cater to specific business requirements.

                                      Did you know: Increased revenue from functionality enabled by SAP S4HANA resulted in a net profit of 25.2 million?

                                      3. Enhanced Mobility

                                      S/4HANA is the key to agility and flexibility in the business world. With its easy-to-use interface and flexible deployment options, the system allows companies to seamlessly update their business processes. Add a new sales channel, acquire a new company, or undergo a merger – S/4HANA can handle it all.

                                      Let’s take the example of a company that has acquired another company that uses SAP and non-SAP IT systems. In the past, aggregating data, indexing, and integrating it would have been a daunting task. However, with S/4HANA, the integration process has become seamless and effortless. The system provides an option to bring the system into the SAP cloud without needing to integrate them. Businesses can leverage applications like Simple Finance to aggregate data from all of their acquisitions and subsidiaries without any hassle.

                                      Did you know: Reduced run times are valued at over 2.1 million?

                                      4. Simplified Landscape

                                      SAP S/4HANA has revolutionized the business world by offering a simplified landscape. Businesses can now reduce complexity and streamline operations, thanks to this innovative solution. With SAP S/4HANA, companies can manage their IT infrastructure with ease, freeing up resources to focus on core business activities. From analytics to supply chain management, SAP S/4HANA provides all the support a business needs in a simple, intuitive package.

                                      Furthermore, the system is cloud-ready, meaning that businesses can have access to the latest technologies and innovations without having to continuously upgrade their systems. SAP S/4HANA offers rich functionality and data analytics capabilities, providing businesses with real-time access to critical information and insights.

                                      With a simplified landscape, companies can focus on their business objectives and drive growth, without worrying about the complexity of their IT infrastructure. In conclusion, SAP S/4HANA is the future of business systems. A simplified landscape is the first step toward unlocking the full value of the system and is becoming increasingly necessary. SAP S/4HANA is the perfect solution for businesses seeking a simplified IT environment that is scalable, intuitive, and functional.

                                      Did you know: Increased productivity of IT organization employees is worth $442,971?

                                      5. Advanced Automation

                                      With S/4HANA, businesses can say goodbye to boring, repetitive tasks thanks to the Robotic Process Automation solutions that automate these mundane tasks. This leaves employees with more time to work on important tasks that require special attention. To make things even better, there are over 150 RPA bots available to use with S/4HANA. The integration of AI and ML technologies can provide intelligent insights into data collected from automation, taking things to the next level.

                                      6. Better Data Management

                                      If you run a business, you know how important database management is. Well, with SAP, you can take a deep breath and relax. They got you covered with a bunch of solutions made to make your IT environment even more manageable.

                                      For example, with SAP HANA database administration, all your SAP ERP data is under lock and key and constantly being checked for optimization. You will never have to worry about it being unavailable.

                                      7. Improved Integration

                                      Preparing financial reports for a multinational company with multiple subsidiaries is not an easy job. It is tedious to connect with different groups, collect data and prepare reports. However, with S/4HANA you can easily connect with other people and groups and close books faster. Improved integration enables you to monitor, access, and analyze data from different groups.

                                      Did you know: Accelerated cash flow managing customer orders valued at $439,675?

                                      8. Greater Scalability

                                      As a business grows, it’s crucial to ensure that data storage, access, and processing capabilities are able to scale accordingly. Fortunately, SAP S/4HANA offers a valuable advantage in this area with its ability to easily scale based on concurrent users and associated data volume across various network environments. This means that businesses are able to expand their data models without the concern of decreased performance. With SAP S/4HANA data growth will not impede a business’s ability to keep up with demand.

                                      Did you know: Simplified accounting accelerated collection worth 1.1 million?

                                      9. Enhanced Security

                                      SAP S/4HANA is known for its exceptional data and application security, making it a top choice for many organizations. Additionally, the platform offers secure setups and other benefits. Moreover, privacy features enable compliance with regulatory and compliance requirements.

                                      10. Future-proof your business

                                      SAP S/4HANA is a cutting-edge platform created to cater to contemporary businesses’ and future demands. Its state-of-the-art features will enable businesses to stay adaptable and keep up with the ever-changing business environment, ensuring they stay competitive.

                                      Read more: SAP ECC vs SAP S/4HANA – What should be the next move for your business?

                                      SAP S/4HANA

                                      How Can Fingent Help

                                      From vision to design and delivery to maintenance, Fingent can help bring end-to-end expertise to your business’s digital transformation challenge with SAP S/4HANA. Our team can assist in transforming your strategic goals into a digital framework that streamlines your procedures and simultaneously triggers future innovation.

                                      We offer a range of services, from implementing new systems to converting and consolidating existing SAP Business Suite systems. Our expertise in strategy and delivery enables us to join your journey at any stage, producing a sustainable platform that facilitates the growth of your business. Reach out to us today and let’s get started on this amazing transformation.

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                                        About the Author

                                        ...
                                        Ashok Kumar

                                        Ashok leads Fingent’s SAP Consulting practice for ANZ, SE Asia, The Middle East and Africa (EMEA), and other global clients. More specifically, he helps companies improve operational efficiency by enhancing their digital cores and improving their application integration. Ashok has amassed over 20 years of leadership and consulting experience having worked with Global giants like SAP, IBM Consulting, Capgemini, & Oracle in his previous assignments. Connect with Ashok via LinkedIn and learn how your business can excel with recent SAP trends.

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