Project Industries: IT
Modernizing HRM/Payroll Application with SaaS Multi-Tenant Architecture
Challenges:
The company’s legacy platforms limited their scaling opportunities. Performance optimization was also becoming difficult. The company wanted to make a shift to a truly cloud-first, future-ready platform.
Industry
Technology
Solutions:
Modernization with SaaS Multi-Tenant Architecture
Results:
The scalable SaaS foundation enables smooth business expansion while delivering improved speed, stability, and a better user experience. Its centralized, cloud-native architecture also helps reduce operational overhead and simplify management.
Location:
US
About the Client
The client is a well-established provider of HR and payroll solutions. They focus on helping businesses across the Caribbean to streamline and simplify their workforce operations. Their platforms are designed to improve efficiency, ensure compliance with local regulations, and make everyday HR processes like payroll management, work permits, and employee data handling more seamless.
The client utilized an HRM solution that was largely monolithic. It made it harder to scale, optimize, and fully leverage modern cloud capabilities. As their customer base grew, the company wanted a more scalable, efficient, and modern architecture. Although they initiated an app migration to a scalable Azure SaaS model, the transition was largely a lift-and-shift effort to preserve the legacy structures and functionalities.
Case Overview
With multiple deployment models still in play, maintaining consistency and efficiency became increasingly complex. The client was in need of a development team that could offer a structured approach to modernize the platform, resolve technical issues, and make the application truly cloud-first, scalable, and future-ready.
Fingent addressed the requirement through a streamlined approach, beginning with a comprehensive analysis of the existing SaaS architecture. The next move involved identifying gaps and prioritizing pending tasks. It was followed by building a product plan with clearly defined milestones to migrate 60% of the existing clients into the new cloud platform and enable continuous improvement.
CHALLENGES
Roadblocks Faced In The Existing Systems
Legacy platforms and outdated technology
Complex system architecture
Limitations to scale
Inability to optimize operations over time
Lack of a truly cloud-first, future-ready solution
SOLUTION
Fingent’s Approach - Modernization with SaaS Multi-Tenant Architecture
At the core, the solution involved optimizing the existing codebase. This included refining the legacy components and introducing asynchronous processing where needed. The focus remained on improving the overall system efficiency through a secure, scalable SaaS model powered by a multi-tenant Azure architecture.
To support scalability, the application was further aligned with Azure PaaS capabilities. A strategic migration of the environment to the Canada Central region was also enforced to ensure better compliance and performance for regional users.
Focus on modernizing the user experience
SaaS Go-live and migration plan ensured a smooth transition
Building future-ready capabilities enabling subscription-based billing models
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BENEFITS
Making An Impact On Client Success
With a strong foundation in place, the client is positioned to transition from a legacy-driven system to a modern, scalable SaaS platform. The optimized multi-tenant architecture and improved codebase are expected to significantly enhance system performance. With improved stability and user experience, the system can even support larger organizations with complex workforce needs. A centralized and cloud-native management reduces operational overhead while enabling faster onboarding of new clients. This boosts the company’s ability to smoothly expand into new markets.
Scalable SaaS foundation to support rapid onboarding and smooth expansion
Enhanced speed, stability, and overall user experience with code optimization
Region-specific hosting ensures better compliance and lower latency
Reduced operational overhead with a centralized, cloud-native management
Enhanced data security
Seamless expansion
Performance optimization
Cost optimization
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SAP Enterprise Mobility for Simplified Approval Management & Sales Order Management
Challenges:
Enabling organizations using SAP ERP to simplify and streamline sales order and approval management through a custom-built mobile app
Industry
Software
Solutions:
Honey Bee Mobile Apps to Simplify Approval Management and Sales Order Management
Results:
Improved efficiency, real-time data, timely approvals, easy sales order management, and improved visibility.
Locations:
India
About the Client
Modern businesses need efficiency in each department. Data visibility, real-time updates, and mobility are essential to boosting performance. Our client also wanted to improve their workflow and increase their decision-making capabilities.
The client is a global organization that leverages SAP to manage its business operations. With a focus on maintaining operational excellence, the client sought to streamline approval management and sales order processing to ensure efficiency and speed in decision-making.
Case Overview
The client faced challenges managing their approval workflows and sales orders effectively due to a lack of mobility and accessibility. There was no medium to access data or ensure faster approvals instantly. Sales management also needed more visibility.
To address these issues, Fingent utilized the latest in Android and iOS to develop the Honey Bee Mobile Apps suite, comprising two innovative apps designed for Simplified Approval Management (SAM) and Sales Order Management (SOM).
CHALLENGES
Roadblocks Faced in the Existing System
Delayed approvals
Fragmented processes
Lack of mobility
Excessive manual labor
Suboptimal user experience
SOLUTION
Fingent’s Approach - Honey Bee Mobile Apps to Simplify Approval Management and Sales Order Management
Fingent helped develop Honey Bee Apps, a collection of two mobile apps. The application enables organizations running on SAP to view and manage their sales orders easily. The two parts of the apps ensure Simplified Approval Management (SAM) and Sales Order Management (SOM).
Provides seamless access to critical information for quick decision-making
Facilitates real-time access to sales orders and their subitems
Enhances efficiency in managing and tracking sales workflows
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BENEFITS
Making an Impact on Client Success
The Simplified Approval Management (SAM) app is intended for Financial managers. The finance department can use the app to approve or reject journal entries on the go. The Sales Order Management (SOM) App is intended to help the sales department quickly access sales orders and subitems in real time.
Enables approval or rejection of journal entries on the go
Approvals and sales order reviews occur in real time
Streamlined workflows eliminate operational bottlenecks
Reduced manual efforts resulting in reduced operational cost
Faster Decision-Making
Reduced Operational Delays
Accelerated Business Processes
Cost Savings
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Smart Service Ticketing Solution for PwC
Fingent analyzed PwC’s challenges and developed a smart ticketing system for them with an emphasis on usability
Company
PricewaterhouseCoopers
Industry
Professional Services
Region
Australia
Technologies
Android, iOS, HTML5, CSS, JavaScript, SQLite
Requirement
The customer needed an efficient, automated, and transparent ticket management solution for their internal use.
Challenges
Lack of a systematic process for overall ticket management including the tickets raised and distributed within the team.
Results
PwC gained an 80% increase in productivity and 67% faster ticket resolution rate through the smart ticketing system.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Technology Partnership with the Leading Talent Management Firm
TalentQuest needed an extended technology wing that can act as their dedicated technology partner to continuously improve their software
Company
TalentQuest
Industry
Human Resources
Region
United States
Technologies
.NET
Requirement
The client wanted to ensure that the TalentQuest software founded by them is being continuously improved according to their clients’ requirements, changing technologies and times.
Challenges
Organizational structures and capabilities are changing constantly in response to global trends. The customer wanted to ensure that they stay relevant and updated in this dynamic market.
Results
Fingent handpicked a set of experts from the talent pool to dedicatedly work for TalentQuest. We helped them with front end development, for improving almost all critical features of the software.
“The developers were both technically adept and visibly committed to a successful partnership. They definitely have a culture and a model that attracts talent ”
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