Mobile Technology Trends in field Service for 2016 & beyond
The Recent Trends, Impacts, and Technologies in the Field Service Business
The field service business is trying to capitalize on the advantages offered by today’s technologies. Mobile technology, being the most significant among them, has taken the industry by storm, offering increased productivity gains, streamlined work processes, improved field agent communications, increased first-time fix rate, shortened billing cycles, reduced overhead of paper-based field service management and more. The infographic puts together some recent trends, impacts, and the state of mobile technology in the field service business.
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Why do Retailers Undertake Operational Improvement?
Enhancing operational excellence will improve customer satisfaction, reduce compliance cost, and optimize procurement. Today, retailers are taking a closer look at different aspects of their operations to improve customer experience. Top-notch retailers implement new technologies and processes on a continual basis to boost operational excellence.
This infographic lists 8 ways to boost operational excellence in retail stores.
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What will Happen to the E-commerce Industry from 2017 to 2020?
The retail industry is moving from the traditional brick-and-mortar to an advanced online model at a lightning speed. It is said that in 20 years from now, people won’t even remember buying things from a physical shop or handing over physical money. Every retailer should have these massive e-commerce trends on their radar for the coming years and continue to build their digital capabilities to strive in the future market. This infographic showcases the purchase behaviors, popular demands, and top trends that will dominate the e-commerce industry in the coming years. This will impact the way customers shop and retailers operate.
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A light-touch AI solution helped a franchise legal player considerably reduce their average case settlement time from years to days.
US
Insurance
Challenge
A franchise legal player took years to process claims, costing the employer a hefty amount of lost time and resources. This delay hindered efficiency and strained client relations.
Solution
AI augmentation of claims administration
Analyzing complex data and contexts through automation
Character recognition and computer vision techniques
An experiential marketing agency overcame Zoho CRM limitations with a custom-built CRM solution.
US
Marketing Agency
Challenge
A top-tier experiential marketing agency relied on two separate project management systems and accounting platforms integrated with Zoho. However, the existing setup revealed inefficiencies in automation and redundant processes, prompting the necessity for a technological revamp.
Solution
Customized CRM solution and project management tool
A private jet charter eliminated empty legs and mastered flawless flight planning using AI-powered custom software.
Florida, US
Private Jet/Travels
Challenge
A top player in private jet chartering needed to step up their game. They wanted to use tech to stay ahead and improve their trip planning. But they faced a big challenge: managing crews and sales effectively.
Solution
Implemented AI for precise scheduling & crew management
Streamlined data integration for smoother operations
A top player in private jet chartering needed to step up their game. They wanted to use tech to stay ahead and improve their trip planning. But they faced a big challenge: managing crews and sales effectively.
Solution
Implemented AI for precise scheduling and crew management
Streamlined data integration for smoother operations
A franchise legal player took years to process claims, costing the employer a hefty amount of lost time and resources. This delay hindered efficiency and strained client relations.
Solution
AI augmentation of claims administration
Analyzing complex data and contexts through automation
Character recognition and computer vision techniques
A top-tier experiential marketing agency relied on two separate project management systems and accounting platforms integrated with Zoho. However, the existing setup revealed inefficiencies in automation and redundant processes, prompting the necessity for a technological revamp.
Solution
Customized CRM solution and project management tool