AI agents can express intelligent behavior only if they acquire the knowledge and experiences that we, humans, have gained from the real world around us. Knowledge representation allows AI programs to use the information they’ve learned to:
- >> Derive information that is implied by the AI agent,
- >> Communicate with people in natural language,
- >> Decide what to do next,
- >> Plan future activities, and
- >> Solve problems in areas that normally require human expertise.