Simplified Patient Care Using Customized Technology
Challenges:
Communication barriers between patients and caregivers hinder patient care efficiency
Industry
Healthcare
Solutions:
Encourage - A Cloud Platform for Engaging Patients and Preempting Readmissions
Results:
The application eases collaboration between patients and caregivers to improve healthcare outcomes. It allows doctors to track patients’ health progress and enables patients to easily select care plans, caregivers, treatments, and more.
Locations:
US
About the Client
Patient care quality is often compromised due to miscommunication or a lack of patient-caregiver collaboration. Healthcare departments struggle to keep patients engaged and informed on their care plan, health progress, etc.
Encourage is a healthcare solution that aims to improve treatment outcomes by promoting better communication and cooperation between doctors, patients, and caregivers. The app enables hospitals to offer the best patient care and empowers patients to analyze and select the best hospitals and caregivers.
Case Overview
With Encourage, a doctor can track a patient’s progress, assign tasks, add reminders, and facilitate streamlined care plans based on the patient’s profile.
The app helps patients take advantage of the best healthcare treatments based on hospital performance. Patients can select their preferred caregivers. The solution also enables users to access educational material regarding procedures or illnesses. There is a rewards-based gamification component to engage patients and caregivers better.
CHALLENGES
Roadblocks Faced in the Existing System
Inefficient Doctor-Patient Collaboration
Difficulty in Tracking Patient Progress
Inability to Educate Patients on Treatments & Health Conditions
Limitations For Patients to Identify the Best Caregivers
Difficulty in Accessing Clinical Track Records
SOLUTION
Fingent’s Approach - Encourage - A Cloud Platform For Patient Engagement & Communication
The application, accessible to the care team, case manager, patient, and patient’s family, enables all users to track healthcare progress, manage care plans, receive alerts and notifications, and coordinate effectively for improved patient care.
The application allows timelines and journals
Customized content for patient education
Clinical tracking board
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BENEFITS
Making an Impact on Client Success
Enabling streamlined care plan and care circle management, the application is a fully automated and multi-faceted patient engagement system. Its highly customizable and scalable nature makes it simple for organizations to quickly implement it for enhanced patient care
Easy patient profile management and patient progress tracking.
Automated notification for care teams, patient & family
Reward system - “gamification”, rewards & financial incentives via reward store
Fully automated and multi-faceted patient engagement
