How Fingent Helps
To become a digitally enabled business, an enterprise must leverage the capabilities of modern IT systems. Integration is a vital step in modernizing its infrastructure. Our integration services enable your enterprise to become more flexible, agile, and scalable while saving costs both in the long term and short term.
Fingent’s integration services assist your business in installing as well as scaling your IT infrastructure. Our expertise in computer telephony integration software, IVR applications, predictive dialers, emails, webchat, and advanced call center software allows you to introduce new, cost-effective methods to seamlessly connect with your customers. Explore
Our Integration Services
Deep Experience in Innovative Technologies
Our team of experienced experts is skilled in assessing the gaps between your current IT environments and your business strategies and goals, which those environments must enable. Our experts can assess your current infrastructure and show you both the advantages and limitations of multiple options that boost your organization’s abilities to support business goals.
Specialized Up-To-Date Expertise
Specialized and up-to-date expertise is a must to deploy and integrate leading-edge technologies. We ensure robust and proven services when new solutions must be integrated into the existing IT infrastructure landscape. With proper integration, every piece of data shared between systems becomes instantly more visible to the entire enterprise allowing you to make informed decisions.
Highly Customizable Configurations
Network and data center resources range from cloud platforms and managed services to a broad array of industry-focused and function-focused capabilities. Our aim is to provide you with the ability to have flexible and highly customizable infrastructure configurations.
Proactive Security Integration
We are committed to your ongoing security interests. With a dedicated manager who can anticipate your needs and take advanced measures; we promise proactive attention at all times. We focus on expediting your journey to achieve the secure IT infrastructure integration you need to stay competitive.
Why innovate your business with us
Consistent high-quality results with robust agile teams and dedicated QA practices
Highly cost-effective and best-of-breed solutions with no last minute surprises
Transparent project management with maximum adherence to deadlines
Our Unique Approach & Process
By initiating your project with Fingent, you get a dedicated and skilled team backing you up round-the-clock. All our processes are customer-oriented, designed to reduce the cost of business operations, address IT resourcing challenges, and offer you a competitive edge. We start with a deep analysis of your requirements and continue our relationship with post-launch support and updates
Research and Discovery
Validating and Shaping Idea
Design and Prototyping
Testing and Quality Assurance
Maintenance and Support
Hundreds of leading businesses have derived strategic advantages from our transformative solutions.
“Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model.”
“Fingent’s custom CRM application streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency.”
“Fingent helped us replace our technology with a new platform solution that included ASP pages and SQL databases. “
“They’re very good at explaining things, not overwhelming us with technical buzzwords. ”
Integrated infrastructure is a validated configuration that combines hardware and software components to form a single “out-of-the-box” solution. Unification and joining of information flows can significantly simplify business processes. Integrated infrastructure will lead to the growth of interaction efficiency both inside the organization and outside the organization such as with your clients and partners.
- Traditional model: Under the traditional model, most organizations will have to spend time on aspects such as sizing each infrastructure component, ordering and installing each of those components and configuring and optimizing each component and so on.
- Evolving model: In the evolving model, integrated infrastructure eliminates more than half of the time spent on various steps. Integration simplifies every aspect of the IT infrastructure lifecycle.
Challenges to integration tend to persist. Whether in the cloud or on-premises, infrastructure must continue to evolve so that business strategies and innovations can efficiently respond to the changing expectations of the customers. At times, some challenges are future-facing and dramatic whereas at other times they may seem downright mundane but critical to the organizations’ ability to thrive. Basic issues such as how well your computing, networking, and storage resources work to share, process and store data can cause inestimable damage to an enterprise.
Businesses need secure, reliable and scalable infrastructure integration to support their objectives and growth. The right technological expertise can propel your business forward, delivering agility, efficiency, and security. However, ever-changing technology developments and innovations require experienced professionals with expert knowledge, right toolsets and proven methodologies to transform, maintain and enhance the infrastructure for greater efficiency.
It consists of a set of middleware technologies that provides interoperable services essential to establish communication between applications. The services are separated into horizontal and vertical layers.
- Horizontal: Provide basic infrastructure services useful for most current and new generation applications.
- Vertical: Provides functionalities associated with specific tasks within the infrastructure that spans through various horizontal layers.
It is unusual to find a single technology to build a comprehensive enterprise-wide infrastructure integration. Also choosing and mixing different technologies requires focusing on their interoperability.