AI Chatbots for Enhanced Learning Experiences
Challenges:
Limitations in providing prompt assistance to learner queries
Industry
Education
Solutions:
Automated Intelligence-driven ecosystem that includes AI-enabled chatbots and teaching assistants
Results:
Better instructor-student communication, prompt assistance to student queries, streamlined management, and improved learning experiences.
Locations:
US
About the Client
Established in the late 18th century, the client - The University of North Carolina, is one of the oldest state universities in the nation. The university has a proud legacy of enabling innovative methods of teaching, research, and student engagement.
The client is one of the leading centers of educational and economic development. The faculty is also dedicated to creating an environment of innovation and excellence. Encouraging more innovation, the university wanted to leverage modern technology to ease student-instructor collaboration and enhance learning experiences.
Case Overview
Fingent, as the client’s technology partner, helped the university develop an Automated Intelligence-driven ecosystem that facilitates students to interact with an AI-enabled Teaching Assistant (AiTA).
The ecosystem powered by IBM Watson is tightly integrated with many Teaching Assistant Bots, enabling educators to upload relevant content easily and students to access and interact with the teaching assistants safely for enriched learning experiences. The solution avoids delays in responding to student queries, strengthening student-instructor relationships.
CHALLENGES
Roadblocks Faced in the Existing System
Limitation to offer one-on-one student support
Inefficient content delivery methods
Delayed responses to student queries
Difficulty in scaling student-instructor interactions
Need for an intelligent system to support 24/7 student assistance
SOLUTION
Fingent’s Approach - AI-enabled Teaching Assistant (AiTA)
The AI-driven learning ecosystem powered by IBM Watson enables seamless interaction between students and AI-enabled Teaching Assistants (AiTA). The solution ensures real-time query resolution, streamlined content delivery, and enhanced student-instructor collaboration.
Instructors can easily upload relevant content for students
Integration with IBM Watson makes it easier for instructors to train bots
Multiple chatbots to manage student queries
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BENEFITS
Making an Impact on Client Success
The AI-powered solution enhances learning experiences by providing instant support and fostering continuous engagement. It also improves instructional efficiency and makes personalized learning more accessible.
24/7 student support through AI-enabled Teaching Assistants
Faster resolution of queries without instructor intervention
Improved student satisfaction and engagement
Streamlined content management for educators
