Capitalizing on AI Chatbots Will Redefine Your Business: Here’s How

AI Chatbot

How relevant are chatbots in today’s business landscape? Apart from merely acting as conversational interfaces to deal with customer queries, do they help your business flourish with improved sales and new revenue streams? Yes, without doubt, and specifically if it comes powered by state of the art AI. In this digital age, your valued customers …

How Machine Learning Boosts Customer Experience

Machine Learning and Customer experience

Improving the customer experience is the mantra for survival in today’s highly competitive business environment. More and more businesses have identified machine learning as a reliable tool towards this end. Machine learning is in essence software coded differently to traditional software. Rather than a long list of if-then-else statements typical of traditional software, machine learning …