Travel Segments We Serve
- Robotic process automation for several back-office operations
- Solutions for accounting, reconciliation, contract management
- Augmented/virtual reality and cognitive platforms
- Travel loyalty management, points and rewards systems
- IoT for real-time, connected travel platforms
- AI-based chatbot development
- Travel intermediaries and travel suppliers
- Travel ticket booking systems
- Payment integration in booking systems
- Travel management services & booking APIs
- Air, rail, and road transport segments
- Context-relevant travel planning
Featured Customer Success Stories
GeoSure produces global travel safety information. Their requirement was an app for travelers that conveys the safety of tourist places. Fingent developed a trusted, location-sensitive personal security mobile app that provides personalized and quantifiable travel security content. Read MoreView All Case Studies
Challenges Affecting the Travel Sector
Travelers require technology to help them reach their destinations, facilitate the research, book flights, hotels, and everything in between for a fruitful journey.
Traveling has become safer, but there are still risks when venturing into the unknown. Being aware of cyber concerns, political safety, and health hazards in the environment are just a few of the precautions travelers need to take.
There is an increasing demand for booking services, hotel systems, and other travel accommodations to be mobile-friendly. Offering access to services through mobile devices is not a luxury, it’s a necessity.
The demand for IoT in the travel industry is proof of how a network of interconnected computing devices can enable a vastly superior travel experience. Smoother check-ins, more personalized services, and reduction of manual labor are just a few of the benefits.
How We Help Our Customers
Augmented Reality to Enhance the Travel Experience
Developing Internet of Things (IoT) Systems
Solutions for Enhanced Traveler Engagement
Artificial Intelligence (AI) Integration
Technology for Personalized Content Delivery
“Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model.”
“Fingent’s custom CRM application streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency.”
“Fingent helped us replace our technology with a new platform solution that included ASP pages and SQL databases. “
“They’re very good at explaining things, not overwhelming us with technical buzzwords. ”
A travel application is a software application that can cater to the needs of travelers going on any type of vacation. Travel applications allow you to plan and create itineraries, access travel guides, book flights and accommodation, look for shopping hubs, locate restaurants and dine-outs, and perform a bunch of activities that interest travelers.
Travel technology refers to the application of information technology in the travel industry. Some of the examples of travel tech include flight tracking, trip planning, booking engines, social media, travel advisor applications, and integrated route maps.
Artificial Intelligence drastically changes the way the travel industry operates. AI enables conversation-based digital interactions powered by chatbots. It allows you to track and identify customer behavior and buying patterns, offer personalized and intelligent recommendations, perform sentiment analysis and make real-time interventions, and gain advanced sales insights to run optimized campaigns.
A Travel chatbot or a virtual travel agent is a fully automated software that can have conversations with your prospects, offer personalized recommendations to information seekers, answer FAQs related to travel, accept bookings and make reservations, and even pass off the inquiry to a human agent if it is not equipped to handle a query.
Virtual Reality can transform the entire experience of travel and make it more pleasing and appealing for you. Even before you make a room reservation, you can take a tour of the hotel room using a virtual reality application. VR apps powered by Oculus allow you to get a 360° view of the photos and videos of a particular destination via a virtual reality headset. Beyond sharing the basic images or a shaky video, virtual reality allows a user to actually experience a destination by taking a virtual tour of the same.