Smart Product Ordering System for Trade Alliance Group

How we streamlined our customer’s operations by creating an intuitive CRM, a smart product ordering system, and a member portal

Company

Trade Alliance Group (TAG)

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Industry

Construction

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Region

Australia

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Technologies

Microsoft, jQuery, C#, Visual Studio, Xero, RingCentral, SharePoint

crm software
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Requirement

The customer wanted to replace their incumbent single form portal with a comprehensive and holistic solution to manage their end-to-end operations.

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Challenges

TAG was handling its entire spectrum of operations manually through a single form portal which resulted in human errors, inaccurate quotes, and delayed follow-ups with entities.

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Results

Fingent created three intuitive solutions that streamlined TAG’s internal processes and facilitated seamless handling of larger volumes of transactions.

“Fingent’s communicative and proactive approach has created a seamless partnership between the two organizations. Their cutting-edge solution has increased our billing efficiency by 20% and is a vast improvement over our older system.”

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