Testers Are from Mars, Developers Are from Venus; Can You Join Hands on Earth?

Developers and Testers: Two people from two different planets working together to deliver a quality product to an “Alien”! Funny isn’t it?! The story is more or less the same in every software firm. A developer works hard to develop a product, which he handles with so much care and gentleness; a tester works hard …

A Winning Mobile Testing Strategy: The Way to Go

Mobile Application testing can be quite a daunting task sometimes, what with the number of mobile devices being used these days and also the various operating systems. You need to achieve maximum accuracy and efficiency out of an application, and you need to ensure that through testing. Hence, the testing process can definitely be said …

Mobile Application Testing: Challenges and the Solution

We live in a world where mobile devices literally rule, not just in the case of business enterprises and professionals, but also the consumers and the common man. Whether it is for consumer applications or enterprise applications, the use of mobile devices has been on the rise and has reached its peak since the last …

Building Service Excellence: The Stairway to Happy Customers

“Quality in a product or service is not what you put into it. It is what the client or customer gets out of it”. – Peter Drucker I couldn’t think of a better explanation for the importance of service excellence than this, by the renowned business management consultant, Peter Drucker. As rightly put, service excellence …