SAP Customer Experience Solutions

Elevate your business processes and meet your customer expectations with SAP CX solutions.

Why Choose Fingent for Your SAP CX Management?

How can you understand your customers better at each step of their journey and make the right connections across all touchpoints? The more you know your customer, the better you can differentiate and grow your business by delivering exceptional customer experiences.


At Fingent, we help you deliver a unified customer experience across all channels by leveraging SAP Customer Experience solutions. Right from the first contact a customer has with your company to the point when they choose to buy from you, we help you integrate various solutions for marketing, sales, and customer relationship management.

Building Success Over 18 years


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    Our Clients

    Customer Testimonials

    The entire engagement was completely transparent and very systematic. It’s been an exceptional working experience.

    Their team is completely committed to our success as a client, and they do that with their dynamic team.

    Principal, Substantive Solutions

    They’ve also been great at meeting the needs of our timeframe versus theirs.

    They go above and beyond what the typical developer interaction would be.

    CTO, Be Strong

    They were highly responsive to our needs.

    We found their project management solid.

    CEO, Geosure Global

    Reviews from engineers testify that their code was consistently solid and comprehensively documented.

    I have been very pleased with Fingent Corporation’s user experience and design capabilities.

    Director, Reese News Lab

    The agency’s reliability, diverse resources, and solid communication made them a successful partner for over a decade.

    Through our involvement with Fingent Corporation, we’ve been able to cut our quality control costs by about 70 percent for the current year.

    CIO,Five Brothers

    Our SAP Customer Experience Services

    Our Featured SAP Customer Experience Stories

    With our knowledge and experience in implementing SAP solutions for businesses, we assist in every aspect of business management by providing a complete view of the customer and effortlessly rendering advanced customer experiences.


    SAP C/4HANA is a cloud-based customer experience and e-commerce platform. It’s an umbrella term for SAP’s solutions in the customer experience field. The C/4HANA portfolio consists of five solutions: SAP Marketing Cloud, SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, and SAP Customer Data Cloud.

    Experience Management (XM) is the process of monitoring every interaction stakeholders have with a company in real-time to identify scope for improvement. SAP came out with experience management software in 2019 after completing the acquisition of Qualtrics, a US-based experience management software provider. SAP experience management allows businesses to combine X-data (Experience data) with O-data (Operational Data) to make sure that every business data is based on both facts and intangibles.

    SAP S/4HANA is SAP’s Next-Generation ERP Software. SAP C/4HANA is SAP’s in-memory customer experience (CX) suite.

    SAP Customer Experience integrates various solutions for marketing, sales, retail, and CRM. Its purpose is to create a solution that businesses can use to offer their customers the best possible service throughout the entire engagement.

    SAP CRM is part of the SAP business suite. It enables organizations to stay connected with their customers. SAP’s CRM functionality allows you to automate and integrate your customer-facing activities: sales, marketing, customer service, and e-commerce. By collecting all customer data into one place, CRM allows you to deliver more personally tailored engagements to your customers.

    Hybris is a leading e-commerce and product content management software provider acquired by SAP in 2013. Hybris is a group of products that provides end to end customer engagement experience in e-commerce. The SAP Hybris Product family contains distinct products such as Hybris Commerce, Hybris Revenue or Billing, Hybris Cloud for Customer for Sales, Hybris Cloud for Customer for Service, and Hybris Marketing. Each of these can be integrated with other backend solutions from SAP to accomplish end-to-end customer engagement experience.

    Latest Insights on SAP Customer Experience

    SAP Business ByDesign: The Path Ahead for Small and Mid-Sized Businesses

    ERP Software Selection: 5 Step Checklist for CFOs

    Memorable Customer Experience – A Key For Brand Transformation