We are seeking an experienced Solution Architect to join our Dynamics 365 consulting team. The ideal candidate will have a proven track record of successful implementations of Dynamics 365 Finance and Supply Chain Management (FSCM) solutions. This role requires a deep understanding of FSCM modules, strong consulting skills, and the ability to guide clients through complex business transformations.
Roles and responsibilities:
Solution Design & Architecture :
- Lead Solution Architecture: Define and design high-level architecture, ensuring that Dynamics 365 is implemented in line with best practices and business requirements.
- Develop Technical Specifications: Translate business requirements into detailed technical specifications for developers and configuration teams.
- Platform Integration: Design and oversee integrations with external systems, third-party applications, and other Microsoft technologies like Azure, Power Platform, or Office 365
- Work closely with business leaders, IT teams, and end-users to gather detailed requirements, ensuring the solution addresses the needs of the organization.
- Analyze and map business processes to Dynamics 365 capabilities, identifying gaps and proposing workarounds or custom solutions
- Determine where out-of-the-box functionality meets business requirements and where customization is necessary.
Project Delivery:
- Lead and participate in the implementation of Dynamics 365 FSCM projects, ensuring successful delivery within budget and timeline constraints.
- Gather and analyze client requirements, translating them into effective solutions using Dynamics 365 FSCM.
- Configure and customize the FSCM modules to meet specific client needs.
- Design and develop custom solutions using Power Platform (Power Apps, Power Automate) as needed.
- Provide training and support to end-users throughout the implementation process.
Client Relationship Management:
- Build and maintain strong relationships with clients, acting as a trusted advisor.
- Provide expert guidance and recommendations on best practices for utilizing Dynamics 365 FSCM.
- Conduct workshops and presentations to demonstrate the value of the solution.
Technical Expertise:
- Stay up-to-date with the latest advancements in Dynamics 365 FSCM and related technologies.
- Contribute to the development of internal knowledge base and best practices.
- Mentor and guide junior consultants on technical and functional aspects of the solution
Skill Sets:
Technical Skills:
- Microsoft Dynamics 365 Knowledge: Deep understanding of Dynamics 365 applications (Finance and Operations, Sales, Customer Service, Marketing, Field Service, etc.), how they interact, and how to customize them.
- Power Platform: Experience with Power Apps, Power Automate, and Power BI to extend D365 functionalities.
- Cloud Services: Expertise in Microsoft Azure services, as D365 operates on Azure infrastructure.
- Data Integration: Understanding of integration patterns, tools, and techniques to connect D365 with other systems (via APIs, Data Entities, or Azure Logic Apps).
- Customization & Configuration: Experience with configuring Dynamics 365 modules, workflows, entities, and other system components.
- Programming: Knowledge of languages like C#, JavaScript, and X++ (for Finance and Operations) for custom development.
- Reporting & Analytics: Experience with reporting tools like SSRS (SQL Server Reporting Services) and Power BI for building reports and dashboards.
- ERP/CRM Architecture: Understanding of Dynamics 365 ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) modules and their implementation.
- Experience in at least two end to end MS Dynamics F & O implementation cycles, especially within Supply Chain and logistics firms.
Soft Skills:
- Excellent communication and interpersonal skills, both written and verbal.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Client-focused approach with a commitment to delivering high-quality results.
Preferred:
- Microsoft certifications in Dynamics 365 FSCM.
- Experience in industries such as manufacturing, retail, logistics