AI-Integrated Solutions Eliminate Empty-Legs & Optimize Efficiency in Private Jet Charters
Challenges:
Off-the-shelf software limitations, hindered integrations and automation, increased empty-leg flights
Industry
Private Jet
Solutions:
A custom AI solution for precise scheduling & crew management
Results:
Flawless flight-planning & eliminated empty-legs
Location:
US
About The Client
Meet our top-tier client, a leading private jet charter company in the US. They specialize in point-to-point floating fleet operations for premium travelers, ensuring flexible and luxurious experiences.
With a strong focus on safety and reliability, their dedicated team delivers exceptional customer service, setting industry standards in the private jet market.
Case Overview
The company's dependency on off-the-shelf software was a barrier to integrations and operational efficiency, leading to potential risks like 'Empty Leg' scenarios. Realizing the pressing need for modernization, they joined forces with Fingent to seek an integrated solution.
Fingent's personalized approach tackled these challenges, facilitating swift actions and propelling them to the forefront of innovation.
CHALLENGES
Navigating the Skies
Competitive Business Landscape
The private jet charter industry is increasingly competitive, posing challenges for our clients.
Flawless Customer Experience
Provide experiences based on effective flight planning, maintenance, and sales management.
Off-the-Shelf Software Challenges
Dependency on rigid software limits integrations, transparency, and automation.
Risk of 'Empty Leg' Flights
Inadequate systems hinder prompt decision-making, increasing the risk of 'Empty Leg' scenarios.
Immediate Need for Modernization
Recognizing the need, the company sought modern, integrated solutions to maintain competitiveness.
SOLUTION
Fingent’s Innovative Solutions Transforming Private Jet Operations
Email Monitoring with AI
Our customized solution with improved integration capabilities helped the client manage and improve sales seamlessly using both Avinode and Airmail. Leveraging AI, we automated email monitoring to identify lucrative opportunities such as trips for the next 30 days, matching fleet types, and relevant airports.
AI-based Pricing
Fingent implemented AI-based pricing modules for the client, automating price adjustments based on demand. This streamlined sales quoting processes for private jet charter operators, ensuring timely and effective pricing strategies.
Custom Application for Aircraft Maintenance
Fingent developed a tailored application, enabling easy access to vital aircraft maintenance data such as VOR check results and scheduled maintenance. With enhanced insights, the team operates smarter, planning trips with greater efficiency.
Foreflight Integration
Fingent facilitated seamless integration with ForeFlight, simplifying the process for the client team. By sharing crew and passenger details, weight, and baggage information, they obtain accurate calculations and performance analysis without additional logins or third-party tools.
Flight Risk Assessment Tool
Our application features FRAT, a Flight Risk Assessment Tool ensuring safety measures before each trip. The operations manager or crew completes the assessment, releasing the trip only upon confirmation and enhancing safety protocols.
Want to explore our client's full story?
BENEFITS
Making an Impact on Client Success
Fingent's customized integrated solution empowers the company to harness data from over 10-15 third-party tools, optimizing trip planning and enhancing the management of crews, sales, and operations. With a streamlined process, our client can now take timely, precise actions to circumvent 'Empty Leg' scenarios and deliver unparalleled customer experiences, staying ahead of the competitive curve.
Efficiently track and manage sales activities, ensuring a seamless booking process.
Streamlined processes boost productivity and reduce operational overheads.
Utilize advanced tools for precise and efficient flight scheduling, minimizing delays.
Assess and mitigate potential risks effectively, ensuring safe and secure journeys.
Integrate various systems and tools for centralized data management and enhanced collaboration.
