Project Industries: Nonprofits
Streamlining Project Management With a Cloud-based Unified Web Application
Challenges:
Dependency on siloed applications, lack of unified reports Operational delays and inefficiencies, poor collaboration between departments.
Industry
Nonprofits
Solutions:
A Unified Platform Promoting Centralized Management
Results:
Intuitive UI/UX, harmonized business process, process automation, overall performance optimization, enhanced dashboard, and ease of reporting.
Locations:
US
About the Client
The client is a prominent global non-profit organization committed to fostering Christian beliefs and empowering church growth worldwide. With a mission to make the Gospel accessible to all, the organization focuses on constructing churches and distributing Bible study materials, ensuring that communities everywhere can engage with faith within walkable distance.
Since its inception, the organization has constructed over 12,000 churches, significantly expanding its outreach and ability to support Christian communities in 106 countries.
Case Overview
With over 279 active Indigenous partnerships worldwide and more than 1000 open projects each year, the organization faced significant challenges in effectively managing these endeavors. The team needed to ensure operational efficiency, transparency, and project success across various regions.
A unified web application was built with a simple UI/UX design to facilitate ease of use across departments. The cloud-hosted tool focused on automating processes and facilitating paperless business workflow.
CHALLENGES
Roadblocks Faced In The Existing Systems
Difficulty in managing extensive dashboards with huge data
Delays in fetching reports on projects requiring funding
Scattered data and lost information on donors
Dependency on siloed applications & Excel Sheets
Need for real-time access to aggregated data
SOLUTION
Fingent’s Approach - A Unified Platform Promoting Centralized Management
Fingent proposed a unified web application that focused on automating processes and facilitating paperless business workflow. The unified ecosystem strategized seamless communication and coordination among partners, easy reporting, and centralized management.
Harmonized business process promoting centralized management
Connected systems to allow easy accounting and donation management
Reporting & dashboards enabling project visibility and intelligent decision-making
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BENEFITS
Making an Impact on Client Success
Fingent’s customized web application transformed the organization’s operations, especially project management capabilities, with enhanced efficiency, transparency, and intelligent decision-making. Fingent’s integrated solution enabled the client to harness a streamlined approach to manage their operations, foster deeper engagement with partners, and drive impactful results across their global initiatives, aligning their organizational growth with their mission to serve Indigenous communities worldwide.
Unified platform for centralized management
Enhanced project visibility with access to real-time data and updates
Easy data management with a single repository
Strengthened partnerships with elevated coordination and trust
Streamlined collaborations
Easy and unified reporting
Intuitive UI/UX
Enhanced operational visibility
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Custom VRS Application to Enable Seamless Communication for the Deaf Community
Challenges:
Overcome frequent crashes and instability in their desktop app, ensuring a stable platform for deaf users to make calls anytime.
Industry
Nonprofit
Solutions:
Developed a robust, native app for Windows and Mac, providing enhanced features and uninterrupted VRS connectivity for deaf users.
Results:
Empowered the deaf community to communicate effortlessly through calls without dependency, ensuring comprehensive accessibility and user independence.
Location:
Canada
About The Client
The client is a pioneering nonprofit telecommunications company committed to breaking down communication barriers faced by individuals with hearing loss.
Using Internet and mobile-based technologies, they provide real-time sign language interpretation during calls with the help of professional sign language interpreters. Their user-friendly portal provides free registration for those reliant on sign language, enabling them to make and receive calls independently.
Case Overview
The client’s Virtual Relay Service (VRS) application bridges communication barriers for registered users by connecting them with sign language interpreters. Originally, they relied on a wrapper app for desktops and laptops. However, it was prone to frequent crashes and performance issues, and they envisioned a more reliable native app for Windows and Mac.
Fingent addressed these challenges by developing a stable solution facilitating flawless communication in ASL or LSQ, empowering users with dependable access anytime, anywhere.
CHALLENGES
Roadblocks Faced in the Existing System
The existing desktop and laptop wrapper app was prone to frequent crashes and performance issues.
Bugs in the application adversely affected its stability and reliability.
Need for a stable platform to enable connectivity for deaf and hard-of-hearing individuals.
SOLUTION
Fingent's Approach: Native VRS Application
Developed a robust, stable application compatible with Windows and Mac for easy VRS connectivity.
Customized the app according to client specifications for optimal performance.
Utilize advanced tools for precise and efficient flight scheduling, minimizing delays.
Implemented a range of additional functions for enhanced user experience.
Ensured the app allowed registered users to make and receive calls uninterruptedly.
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SOLUTION BENEFITS
Making an Impact on Client Success
Fingent developed a robust, native Windows and Mac app to enhance VRS connectivity for deaf and hard-of-hearing users. This solution delivered flawless communication, extended functionality, and efficient contact management, empowering the deaf community to participate actively in society.
Empowered the deaf community to communicate effectively.
Advanced features like managing call logs, contacts, and business information.
Enabled uninterrupted calling capabilities for deaf and hard-of-hearing individuals.
Support emergency calls to national hotlines.
Uninterrupted and Stable
Enhanced Features and
Empowered the Deaf
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Customizing Technology To Ease Access to Justice
Challenges:
The client wanted to help a larger population quickly find the right legal aid services. However, conducting personal interviews and collecting accurate data proved tedious and time-consuming.
Industry
Law/Nonprofits
Solutions:
A Web-based Triage System - OkLegalConnect
Results:
Platform users can now quickly attain the right legal aid services by simply attempting the interview sessions designed by the client team
Locations:
Oklahoma, US
About the Client
The client is a state-wide non-profit law firm focusing on providing legal assistance with civil (non-criminal) cases to low-income individuals of the state. They wanted a platform to widen their reach and streamline their operations.
With the growing need for civil legal aid, the client found it difficult to serve more customers with their legacy methods that involved interviewing and collecting vital information. A technology solution seemed obvious, but it had to meet their budget requirements.
Case Overview
Fingent recommended a feasible web application solution - OkLegalConnect that automates online interviews with simple questions and an assessment logic that determines appropriate services and legal aids.
One of the biggest challenges of the project was ensuring that the application was easily integrated with the existing systems of the partnered legal aid agencies so that operations could be optimized without disruptions.
CHALLENGES
Roadblocks Faced in the Existing System
Help a wider population achieve justice
Time-consuming manual and legacy processes
Inability to quickly conduct personal interviews and collect data
Difficulty in identifying the right POs and quickly sharing documents with them
Utilize new-age technology to speed up processes
SOLUTION
Fingent’s Approach - A Web-based Triage System - OkLegalConnect
The application helps the client connect seamlessly with a larger population, and thus, the platform was optimized to work effectively on smartphones, tablets, laptops, and desktops.
The admin creates and edits the dynamic forms that drive the interview process.
The app enables users to take a guided interview formulated by the client team.
The POs can share data and information regarding their services with the users.
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BENEFITS
Making an Impact on Client Success
The platform simplifies the interview processes and provides an advanced way to educate clients on legal procedures. It enables the client to connect more people to the right legal services and promptly solve issues. The standardization of the product has resulted in a great solution for the end clients, making OkLegalConnect a unique web application for finding civil legal services faster.
Flexible to quickly adjust to the fluctuating requirements of the partnering agencies
Enabling seamless API integrations
Educate clients on legal procedures easily through the app
Automate connecting users with the right participating organizations to share more relevant information
Streamlined collaboration
with POs
Smarter and prompt processes
Reach a wider audience
Leverage new-age technology
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An Innovative Radio Mobile App
Challenges:
A radio app with a fresh design, new features, and simple navigation to match the new age preferences of mobile radio listeners.
Industry
Nonprofit
Solutions:
CBN Radio - An Innovative Mobile Radio App
Results:
Simple to use radio app that engages mobile users better with unique experiences
Locations:
US
About the Client
The Christian Broadcasting Network (CBN) is a global ministry committed to preparing the world for Jesus Christ's coming. Its chief motive lies in helping the young and old understand the principles of the Kingdom of God that relate to the spheres of human endeavor.
Utilizing the power of mass media communications, CBN reaches over 150 countries and territories through programs and content in over 70 languages to spread the glory of God and extend generous assistance in resolving human suffering.
Case Overview
Recognizing the constantly evolving heat in the internet radio market and analyzing CBN Radio's audiences, the client wanted a complete UI revamp for the app, giving it a new look, simple navigation, and exciting features.
Fingent initiated a whole new layout and design for the app, along with new features. The app’s new UI/UX and simple navigation elevated the user experience. The app also now supports background playing, enabling users to function effectively with other apps on mobile devices.
CHALLENGES
Roadblocks Faced in the Existing System
Reach a wider audience
Revamp and redesign the existing Radio app
Enhance mobile app user experience
Enable simple navigation and enhance UI/UX
Utilize the latest in mobile technology
SOLUTION
Fingent’s Approach - Redesigning Of The CBN Radio
The newly designed CBN Radio app allows users to seamlessly play, pause, stop, and stream through stations in the background, parallel with other apps. These features and designs are available on all iPhones or iOS devices.
A new, improved Homepage with daily devotionals, videos, and articles
Allows users to skip through songs and access on-demand streams
Added options like an open mic, suggesting a song or sharing a testimony
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BENEFITS
Making an Impact on Client Success
CBN Radio proved to be a successful channel for the CBN group to reach a wider audience. The app has over 196K users and fans across the globe, appreciating good Christian music, gospels, and news stories from around the world.
Enabled CBN to match the changing customer behavior and preferences
Improved engagement with features like ‘Request Prayers’
Allow users to utilize the app to the fullest with autoplay alarm options
Continuous collaboration to remove bugs and other app issues
Improved UI/UX
Wider reach
High user engagement
Improved ratings
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A Customized Solution To Unite Against Bullying
Challenges:
Creating a “digital bridge” to allow the youth to instantly connect with the right help, support, and guidance during any emergencies.
Industry
Nonprofit
Solutions:
A Bullying Prevention App With Both Web And Mobile Accessibility
Results:
A custom-built mobile and web application to enable quick access to helplines and resources to stay equipped during emergencies. Better understanding of rights and support against bullying.
Locations:
US
About the Client
Be Strong is a national non-profit organization working to empower youth in preventing bullying. Utilizing a comprehensive student-led approach, Be Strong strives to change peer behavior by helping students reveal their challenges and training them to become more resilient. The organization provides resources, support from friends, families, and communities, interventions, programs, and best practices to help students battle emotional, behavioral, and everyday challenges.
The client wanted to support a larger group by creating a “digital bridge”. They wanted the students to have the ability to instantly connect with the right help or support, guaranteeing more safety. Merely having a website was not helping engage the respective groups rightly.
Case Overview
Be Strong wanted to enhance its website capabilities, enabling a wider engagement. The team wanted to initiate live broadcasting of events, push notifications, interactive surveys, quizzes, and polls. Analyzing the increased usage of mobile devices amongst today’s youth, Be Strong also wanted to create a mobile app solution for both iOS and Android to ensure more people benefit from the various contents, resources, and supports delivered by the team.
Utilizing expertise in custom web and mobile app development, Fingent initiated mobile app development and web app modification simultaneously to reduce production time. Considering that the mobile app solution was intended primarily for students, teachers, parents, and school administrators, user roles were created for both iOS and Android device users.
CHALLENGES
Roadblocks Faced in the Existing System
Develop a “digital bridge” for youth to access the right support
Enable better website engagement and experience
Bring vital resources and helplines closer to the youths in need
Enable polls and live-streaming
Reach a wider audience through mobile convenience
SOLUTION
Fingent’s Approach - Web & Mobile Bullying Prevention App
Fingent helped the client build a custom cross-platform mobile app and modified their existing website to enable more intuitive apps for bullying prevention. The mobile app allows students and users to reach emergency contacts and helplines instantly. Users also get the opportunity to learn and interact better with Student-led programs for more support. The web app was enhanced by utilizing custom plugins for more interactions and engagement.
Easy access to resources that prevent bullying and build youth resilience
Content filters to match user roles like teachers, students, administrators, etc.
Ability to create polls on the website
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BENEFITS
Making an Impact on Client Success
The custom-built mobile and web applications now enable the client to reach a wider audience seamlessly. Updated IT infrastructure and scalable APIs on the website allow smooth streaming of live events, streamlined functioning of live polls, receive feedback and updates from students, and enable a stronger support system.
Quick access to anti-bullying and suicide hotlines
Connects users via zip codes to food, housing, and escape violence
Enable better user engagement on the website with live streams and polls
Allow a better ecosystem to prevent bullying and extend support
Better user engagement
Easy access to vital resources
Wider reach
Bridging the gap with technology
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Funds Management System for Missionaries Medical Care
Challenges:
Allow ease in monitoring, managing, and dispensing funds and reduce fund approval complexities.
Industry
Healthcare
Solutions:
A Customized Funds Management System
Results:
A complete solution to track the funds received and how they are utilized. The app also streamlines fund approval processes, making it simpler and faster.
Locations:
India
About the Client
Missionaries Health Services (MHS) is a Christian organization committed to providing total medical care for missionaries. As a member of MHS, missionaries could avail treatment for any ailments from hospitals that are partnered with MHS.
Nonprofits often face challenges in properly tracking and monitoring the funds received and how they are utilized. Also, the complexities involved in fund approval processes often delay payments, drastically affecting the organization's objectives and customer experiences. Our client was looking to leverage the latest technologies to enable the admins seamlessly manage and dispense funding and cash flow.
Case Overview
Fingent helped create a complete solution that enabled MHS to keep track of funding and cash flows within the MHS system. The system enabled MHS admins to monitor, manage, and dispense the funds received.
MHS can track funds from any of the following: monthly contributions by Missionaries, Church or Organization contributions, or Donations. MHS also streamlines fund requests and analyses them with the health records of missionaries in the system. MHS further helps automate approvals depending on the fund requests. MHS also provides a five-step approval process that is integrated with the payment bank.
CHALLENGES
Roadblocks Faced in the Existing System
Inability to track funds received
Poor cash flow management
Inability to the defense of funds
Complex fund approval processes
Time-consuming approval models
SOLUTION
Fingent’s Approach - A Customized Funds Management System
The app enabled MHS to keep track of funding and cash flows within the MHS system. The System enabled MHS admins to monitor, manage, and dispense the funds received through the system. MHS could also streamline fund requests and analyze them with the health records of missionaries through the system.
Integrated with payment gateways
Automated approval requests
Eased tracking of funds and cash flow
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BENEFITS
Making An Impact On Client Success
The solution enables real-time tracking, monitoring, and management of funds, ensuring greater transparency and accountability for MHS. Automated fund approval significantly reduces delays and improves operational efficiency. Integrating health records with fund requests allows data-driven decision-making and better resource allocation.
Easily monitor donations from multiple sources within a unified platform
Simplifies complex approval workflows with a five-step process
Streamlines fund allocation and management, eliminating bottlenecks
Analyzes fund requests alongside missionary health records
Real-time fund tracking
Optimized cash flow
Automated approvals
Data-driven decisions
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CBN Superbook - An Innovative Mobile Learning App for Kids
Challenges:
Enable kids to easily understand and learn the Bible through interactive mobile learning elements
Industry
Nonprofits
Solutions:
CBN Superbook - A Mobile App To Bring The Bible To Life
Results:
The app was developed for both Android and iOS platforms and was selected as one of the ‘top ten iTunes apps for kids.
Locations:
US
About the Client
CBN (Christian Broadcasting Network) is a large American Christian-oriented religious media conglomerate that focuses on evangelical media production for television and radio. It was founded by a televangelist, Pat Robertson, and its headquarters and main studios are in Virginia Beach, Virginia.
They wanted a way to teach children timeless moral truths and life lessons with the help of a captivating, Bible-based animated adventure series of two time-traveling children and their robot friend. Their goal was to bring the Bible to life for the entire family with the help of the animated adventure series. Superbook was a highly successful initiative in this regard.
Case Overview
Fingent designed and developed the Superbook Bible Mobile App for CBN to achieve its goal of bringing the Bible to life. The app featured animated adventure stories to enhance learning experiences and knowledge retention in kids.
Focusing on replicating the success of the EMMY-nominated Superbook adventure series, Fingent worked on further improving the experience with images, videos, interactive games, and other features. It was developed for Android and iOS platforms and selected as one of the ‘top ten iTunes apps for kids.’
CHALLENGES
Roadblocks Faced in the Existing System
Difficulty in retaining children's attention
Needed an engaging digital extension of the Superbook animated series
Limited interactivity and multimedia content in existing learning tools
Reaching a global audience across different mobile platforms
Ensuring a safe, age-appropriate, and user-friendly experience for kids
SOLUTION
Fingent’s Approach - CBN Superbook - A Mobile Learning App For Kids
Fingent developed the Superbook Bible App, a dynamic and interactive mobile platform that brings Bible stories to life through animations, games, and multimedia content. Designed for both Android and iOS, the app delivers an engaging, family-friendly experience that enhances learning and retention.
It offers 24-hour accessibility with both offline as well as online features
Enables character profiles based on the series to promote easier learning and entertainment
Good quality video streaming and multi-language support for a wider reach
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BENEFITS
Making an Impact on Client Success
The app makes Bible learning fun and interactive, increasing engagement and retention among children. Its cross-platform design ensures wider reach and accessibility for families around the world.
Photo capture and tagging for better interaction
Bookmarks and notes for better scheduling
integrates educational games such as word searches and quizzes to promote interactive education
Selected as one of the ‘top ten iTunes apps for kids
Easy management of bookings
Quality & prompt service
Seamless integration
Centralized management
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Praise.com – High Traffic, Rich Content, Cross-Device
How Fingent helped CBN design and deploy a website that offers contemporary praise and worship music, news, videos and more
CBN
Industry
Nonprofits
Region
United States
Technologies
WordPress
About the Customer
CBN (Christian Broadcasting Network), is a large American Christian-oriented religious media conglomerate with a focus on evangelical media production for television and radio. It was founded by tele-evangelist, Pat Robertson with its headquarters and main studios in Virginia Beach, Virginia. They wanted a means to effectively communicate the message of Jesus Christ to a hurting world through praise and worship music online. Praise.com was their means to achieve this goal.
Fingent’s Solution
For CBN, Fingent designed and deployed Praise.com, a site that offers contemporary praise and worship music, news, videos and reviews to a wide audience. With Praise.com, CBN was able to deliver exactly what they intended and reach out to a large number of people by helping them share their stories in faith. The key challenges in the development of Praise.com were in its design, content scaling, migration, creating feeds and page rendering.
How we helped our client
Offers the latest in contemporary praise and worship music, news, videos and reviews from a Christian perspective.
Provides reviews of recent album releases, videos of the biggest Christian contemporary artists and thought-provoking devotionals.
Includes all ways to strengthen faith in Jesus Christ, even an online Bible.
It provides opportunities for users to share inspiring and edifying content among one another.
“They’re an honest company to deal with … they were always fair and reasonable. Fingent’s project team demonstrated passion and commitment throughout the dev cycle and it was very evident in their work.”
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Simplifying the Legal Aid Services for Self-Represented Litigants
A simple and powerful self-help web application for the Legal Aid of Nebraska to enhance the reach of their services
Company
Legal Aid of Nebraska
Industry
Legal
Region
United States
Technologies
PHP, AngularJS, MySQL
Requirement
The customer wanted to develop a web-based self-help interview system that helps the low income and less literate litigants of Nebraska find solutions to their legal problems.
Challenges
Enabling the low income - low literate groups to handle legal formalities smoothly by expanding the scope of verbal communication and reducing the delay in receiving legal aid.
Results
The web-based interview system allows performing user screening and data sharing so that users (with low income & literacy levels) get better access to simplified legal procedures in real time.
“The website received strong support for its simple usability, visual appeal, and functional performance. It was built within budget specifications and the end-product exceeded expectations. Fingent impressed us with their responsiveness and technical skills.”
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Digitizing the Educational System for Youth Education Nonprofit
Custom web and mobile solutions enabled The Salvation Army to improve traceability, transparency, and accountability of their teaching processes
Company
The Salvation Army
Industry
Nonprofits
Region
United States
Technologies
HTML5, PHP, Android, iOS
Requirement
The Salvation Army wanted to utilize modern-day technologies and facilities to unify and improve their teaching methods and make their teaching process more efficient and transparent for the students, teachers, and management.
Challenges
Organizing classes in a unified manner for students across different territories, getting region-wise reports on the status and performances, and forming a consolidated teaching system.
Results
We created a mobile application and a web backend to support the application that carefully organized and managed the teaching curriculum for all students across the different territories.
“We had a very complex thing that we had to break down, and they made it very easy. Exceptional customer service and an appropriate communication style made a reasonably complex project much more manageable.”
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