Custom Curriculum Mapping Software for K-12 and Higher Education

Challenges:

Render educational requirements in a simple and comprehensive manner

Industry

Education

Solutions:

INTERACT123® - A Custom Course Mapping & Pivoting App

Results:

Easy course mapping and pivoting across various learning formats, from face-to-face to hybrid, HyFlex, and online.

Locations:

US

About the Client

K-12 and higher education institutions have varying academic and instructional requirements linked to accreditation and licensure. For K-12 education, measurement is often defined by meeting a minimum number of total days annually (e.g., 180) with days broken down by instructional time. Higher education uses a credit hour system for measurement.

Substantive Solution.Inc. (SSI) created an analytical approach to assist K-12 and higher education institutions with mapping, designing, and redesigning courses in alignment with credit hours, accreditation, and licensure. SSI’s requirement was to assist them in making their solution more practical and secure.

Case Overview

The client’s legacy application made it difficult to render the educational requirements in a simple and comprehensive manner. The complexities were more as the legacy systems relied on Excel Sheets, which were created using very complex formulae to track interaction and credit hours in alignment with specified institutional measurements.

Fingent’s solution - INTERACT123®, offers K-12 and higher education institutions a pioneering approach for mapping and pivoting courses across learning formats (face-to-face, hybrid, HyFlex, online) to support instructional design, educational delivery, engagement, professional development, and student success.

CHALLENGES

Roadblocks Faced in the Existing System

Need_for_a-useR

Need for a user-friendly course management application

Complex accreditation processes

Difficulty for instructors to update and manage credit hours

Dependency on legacy and complex applications

Complicated Excel Sheet formulae make workflows even more tedious

SOLUTION

Fingent’s Approach - INTERACT123® - A Custom Course Mapping & Pivoting App

Fingent developed a new cloud-based web and mobile responsive application that provided higher education institutions with a pioneering approach to addressing compliance with online, hybrid, and onsite programs related to instructional design, educational delivery, engagement, and professional development.

Super admin portal for the high-level authority to easily manage all other institutional admins under them

Institution admin portal to manage all schools & colleges coming under an institution or university

School or college admin portal to manage schools and colleges and other instructors under them

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BENEFITS

Making An Impact On Client Success

INTERACT123® simplifies the path for mapping and pivoting courses across face-to-face, hybrid, HyFlex, and online formats in alignment with accreditation and licensure. The top benefits of the app are as follows:

Instructors can collaborate within the application to design or redesign courses

Users can handle their profiles and update data from anywhere, anytime

Reduced cost and efforts in preparing courses and compliance reviews

Cloud environment offers high scalability and integration capabilities

LTI integration & 508 compliance

Seamless integration

Streamlined workflow

Reduced costs and
manual efforts

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        Virtual Reality Campus Tours with GearUp VR App

        Challenges:

        Help students, especially those from underprivileged areas, find an appropriate college education

        Industry

        Education

        Solutions:

        GearUp VR Mobile App

        Results:

        Gear Up VR app enables students to visit campuses cost-effectively and virtually experience every facility offered.

        Locations:

        US

        About the Client

        The University of North Carolina is recognized for its world-class teaching and dedicated public services. It offers over 200 academic programs and graduates more than 54,000 students annually. The organization wanted to improve students' performance and participation in higher secondary and post-secondary education and reduce college dropouts.

        The GearUp project was initiated to significantly increase enrollments from underprivileged areas of the state. The client wanted to improve students' performance and participation in higher secondary and post-secondary education by helping them gain a better understanding of the various programs available to them in the universities.

        Case Overview

        Realizing the increased use of mobile apps among students, the client wanted to invest in mobile technology to create more engagement among students and encourage them to enroll in various courses. They wanted the app to be a medium to educate students on the various programs available.

        Enabling immersive experiences, Fingent deployed virtual reality to create an app that instantly connected students with the universities' programs. Through the app, the students can virtually experience every facility provided on the organization's 16 campuses.

        CHALLENGES

        Roadblocks Faced in the Existing System

        Increase the number of enrolments

        Educate students on various available courses

        Time-consuming and costly campus visits

        Allow students to access information regarding the university quickly

        Utilize mobile technology to increase influence

        SOLUTION

        Fingent’s Approach - GearUp VR Mobile App

        Implementing the latest mobile technology and 360-degree VR video abilities, Fingent helped the University build an innovative mobile app that promptly connected students with all 16 UNC campuses through their mobile devices, giving them more insight into the available courses and opportunities.

        The app lets you explore the 16 campuses of UNC through a single mobile device

        Students can experience a pool of 360-degree VR videos of the campuses and classrooms

        The app also features the option to ask questions about the programs, compare each campus, and more.

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        BENEFITS

        Making An Impact On Client Success

        With the GearUp app, students are now closer to college education and the 16 campuses of the UNC than ever before. Eliminating tedious and costly campus visits, the GearUp app has regulated and streamlined the complete search process for colleges.

        Facilitates a better understanding of the various college programs at UNC

        Enables students to visit campuses eliminating high costs and time spent virtually

        Helping students better engage with and comprehend the vast pool of opportunities.

        Assists students in choosing the right career paths for a better future.

        Improved enrolment

        Cost-effective campus visits

        Enhanced student engagement

        Better student-university interaction

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              Innovative Web & Mobile Weight Loss Tracking Apps

              Challenges:

              Revamp their existing Signatur Patient Tool, making it more engaging and innovative. Enable a companion mobile app as well.

              Industry

              Healthcare

              Solutions:

              Innovative Web & Mobile Weightloss Tracking Solution

              Results:

              The new Medi-Weightloss app helped them increase their number of happy customers by 16%, offering effective weight loss programs.

              Locations:

              US

              About the Client

              The client, a leading fitness firm, offers weight loss programs, products, and services in over 90 locations across the US. The organization was founded by a group of physicians and registered dietitians who are qualified in the area of weight loss. Medi-Weightloss employs a holistic approach to help people control their calories and enable weight loss.

              Medi-Weightloss wanted to innovate its Signature Patient Tool with the latest innovations in web and mobile solutions, to enhance customer engagement and increase patient participation. Considering the growing business, the organization was looking for a robust technology partner to help revamp their existing web application and develop a mobile app within a limited time.

              Case Overview

              Analyzing the rapid evolution in web and mobile technologies, the organization wanted to transform its Signature Tool to enhance customer experience and improve user engagement. They wanted their app to promote more intuitive content that could help clients in their weight loss journey.

              Focusing on improving customer engagement and user experience, Fingent innovated the existing Medi-Weightloss web application with a fresh look and unique new features. Along with the standard weight loss tracking system, the app could now allow patients to maintain daily journals, set daily nutrition and fitness goals, and receive badges on goal completions.

              CHALLENGES

              Roadblocks Faced in the Existing System

              Inability to track customer weight loss journey

              Limitations to engage clients with interactive content to promote weight loss

              Engage patients through a mobile app

              Build a user-friendly signature tool

              Reach a wider audience through mobile app ability

              SOLUTION

              Fingent’s Approach - Innovative Web & Mobile Weight loss Tracking Solution

              Fingent helped build a web application using Django for the backend - a Python-based web framework and React for the front end. Minimizing the implementation complexities and adoption time, Fingent’s solution seamlessly blended within Medi-WeightLoss's existing environment and met their important delivery deadlines.

              Journals allow users to log their daily workouts & intake of food

              Users can set weight loss goals in their journal

              Badges for users who have completed their weight loss goals

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              BENEFITS

              Making an Impact on Client Success

              The new, improved tool enabled Medi-Weightloss to enhance its weight loss programs with more intuitive videos and sessions. They could now upload over 1,730 recipes and exercises seamlessly to their Signature Tool. The intuitive and mobility-enabled platform enhanced user experiences, encouraging more patients to participate. As a result, their number of happy and successful customers increased by 16%.

              User-friendly design and unique features

              Medi-Weightloss helps its users all over the country lead a successful weight loss journey

              Leveraging the latest technologies in web and mobile development

              Allows admins to manage and engage customers better

              User-friendly app

              Wider reach

              Enhanced customer engagement

              More successful weight loss stories

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                    Creating Immersive Learning Experience With Custom Software

                    Challenges:

                    Truly understanding the original bible verses requires a proper understanding of the biblical languages, which are often difficult to learn due to their complexities.

                    Industry

                    Education

                    Solutions:

                    Biblingo - An Immersive Learning App

                    Results:

                    Biblingo helps students quickly recognize literary patterns, grammatical structures, and senses of words, enabling them to learn biblical languages faster and stress-free.

                    Locations:

                    US

                    About the Client

                    Analyzing the decline in Bible reading and biblical literacy in today’s culture, Kevin Grasso, a passionate linguist and Bible translator, envisioned Biblingo as a way to advance God’s Word in the world. He realized that making the biblical languages more accessible and easier to learn would help spread knowledge of God’s word.

                    The client aimed to help laborers of all kinds master the culture and languages of the Bible and aid them in transforming the world with bible teachings. However, students often found the biblical languages Hebrew and Greek very complex and difficult to grasp. Thus, the team wanted to implement an interesting and captivating teaching mode.

                    Case Overview

                    Learning biblical languages is daunting and frustrating. Without solid resources, it is difficult to grasp or actively use them daily. Students often spend hours together on Greek and Hebrew, only to make little progress in originally using the languages and having a perfect understanding.

                    Fingent helped the client build a fun, interactive, engaging, and intuitive platform that promoted immersive learning. The custom-built app Biblingo uses proven second language acquisition techniques and modern language studies to enable students to grasp biblical languages quickly.

                    CHALLENGES

                    Roadblocks Faced in the Existing System

                    Limitations in understanding bible verses that are written in biblical languages

                    Difficulties in grasping the complex biblical languages

                    Time-consuming learning process

                    Difficulty in finding the right instructors

                    Reduced efficiency in fulfilling the organization’s missions

                    SOLUTION

                    Fingent’s Approach - Biblingo - An Immersive Learning App

                    Fingent helped create an intuitive learning app with user-specific portals that facilitated easy learning for students while enabling easy administration for instructors. With simple registration, students can access all learning materials and instructions in the selected language with ease. The admin side, on the other hand, allows the organization to upload files, create classrooms, and manage students.

                    Biblingo uses multimedia and rich vocabulary to reconstruct the Bible culturally

                    Flashcards, Dictionaries, and Vocabulary features help students learn words and phrases

                    Teachers can create classrooms for better student management

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                    BENEFITS

                    Making an Impact on Client Success

                    Executing an immersive and interactive approach, Biblingo helps students learn the biblical languages in a fun and engaging manner. It helps students quickly advance in learning the biblical languages and understand and imbibe the culture of the Bible. With simple-to-use features, Biblingo is an effective learning app for schools, organizations, families, and individuals who enjoy and think can benefit from learning biblical languages.

                    In-built study tools to elevate the learning experience

                    Detailed list of students with ID numbers to enable admins to manage the users better

                    Built-in dictionary to allow users to get more clarity of words while reading the Bible

                    Better understanding and readability of the Bible verses

                    Immersive learning

                    Convenient access to learning materials

                    Easily grasp and retain knowledge

                    Improved instructor-learner relationship

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                          A Customized Solution To Unite Against Bullying

                          Challenges:

                          Creating a “digital bridge” to allow the youth to instantly connect with the right help, support, and guidance during any emergencies.

                          Industry

                          Nonprofit

                          Solutions:

                          A Bullying Prevention App With Both Web And Mobile Accessibility

                          Results:

                          A custom-built mobile and web application to enable quick access to helplines and resources to stay equipped during emergencies. Better understanding of rights and support against bullying.

                          Locations:

                          US

                          About the Client

                          Be Strong is a national non-profit organization working to empower youth in preventing bullying. Utilizing a comprehensive student-led approach, Be Strong strives to change peer behavior by helping students reveal their challenges and training them to become more resilient. The organization provides resources, support from friends, families, and communities, interventions, programs, and best practices to help students battle emotional, behavioral, and everyday challenges.

                          The client wanted to support a larger group by creating a “digital bridge”. They wanted the students to have the ability to instantly connect with the right help or support, guaranteeing more safety. Merely having a website was not helping engage the respective groups rightly.

                          Case Overview

                          Be Strong wanted to enhance its website capabilities, enabling a wider engagement. The team wanted to initiate live broadcasting of events, push notifications, interactive surveys, quizzes, and polls. Analyzing the increased usage of mobile devices amongst today’s youth, Be Strong also wanted to create a mobile app solution for both iOS and Android to ensure more people benefit from the various contents, resources, and supports delivered by the team.

                          Utilizing expertise in custom web and mobile app development, Fingent initiated mobile app development and web app modification simultaneously to reduce production time. Considering that the mobile app solution was intended primarily for students, teachers, parents, and school administrators, user roles were created for both iOS and Android device users.

                          CHALLENGES

                          Roadblocks Faced in the Existing System

                          Develop_a_“digital bridge”

                          Develop a “digital bridge” for youth to access the right support

                          Enable better website engagement and experience

                          Bring vital resources and helplines closer to the youths in need

                          Enable polls and live-streaming

                          Reach a wider audience through mobile convenience

                          SOLUTION

                          Fingent’s Approach - Web & Mobile Bullying Prevention App

                          Fingent helped the client build a custom cross-platform mobile app and modified their existing website to enable more intuitive apps for bullying prevention. The mobile app allows students and users to reach emergency contacts and helplines instantly. Users also get the opportunity to learn and interact better with Student-led programs for more support. The web app was enhanced by utilizing custom plugins for more interactions and engagement.

                          Easy access to resources that prevent bullying and build youth resilience

                          Content filters to match user roles like teachers, students, administrators, etc.

                          Ability to create polls on the website

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                          BENEFITS

                          Making an Impact on Client Success

                          The custom-built mobile and web applications now enable the client to reach a wider audience seamlessly. Updated IT infrastructure and scalable APIs on the website allow smooth streaming of live events, streamlined functioning of live polls, receive feedback and updates from students, and enable a stronger support system.

                          Quick access to anti-bullying and suicide hotlines

                          Connects users via zip codes to food, housing, and escape violence

                          Enable better user engagement on the website with live streams and polls

                          Allow a better ecosystem to prevent bullying and extend support

                          Better user engagement

                          Easy access to vital resources

                          Wider reach

                          Bridging the gap with technology

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                                Migrating 36 Websites to the Headless CMS Sanity.io

                                Challenges:

                                Transform with better and modern technology to allow more user engagement on websites.

                                Industry

                                Life Sciences

                                Solutions:

                                Migration of 36 Websites from Discrete Versions of Drupal to the Headless CMS Sanity.io

                                Results:

                                Restructured content management following a CI-CD (Continuous Integration-Continuous Delivery) model to enable better user engagement and website traffic.

                                Locations:

                                US

                                About the Client

                                MJH Life Sciences™ is the largest privately held medical media company in North America that delivers trusted healthcare news across multiple channels, providing healthcare professionals with the information and resources they need to optimize patient outcomes.

                                For a dynamic industry that generates volumes of data every second, staying on a legacy technology could block the road to progress. That is why the client required 36 of their websites hosted on various versions of Drupal to be migrated to Headless CMS Sanity.io. They also wanted to reduce the interdependence between the front end and back end as maintenance and enhancements consumed more time and money.

                                Case Overview

                                A legacy database prevented the client from staying relevant with the latest technology, posing challenges in delivering an engaging digital content experience. Pushing content to numerous touchpoints was also complex and time-consuming.

                                Fingent helped the client reconstruct content management within a limited time ensuring the least downtime of existing applications. Enabled migration of 36 websites to Sanity.io Headless CMS while ensuring no data was lost. Better user engagement on the websites helped reduce website bounce rates and improve traffic rates.

                                CHALLENGES

                                Roadblocks Faced in the Existing System

                                Delivering content to numerous touchpoints was time-consuming

                                Challenges with omnichannel user engagement and experience

                                Legacy websites built on multiple versions of traditional CMS

                                Lesser agility and slower customization of systems.

                                Interdependence between front-end and back-end complicated maintenance

                                SOLUTION

                                Fingent’s Approach - Migration of 36 Websites to Headless CMS Sanity.io

                                MJH Life Sciences™ wanted to migrate 36 of their websites hosted on different versions of Drupal to an advanced headless CMS without losing any crucial data. Fingent developed customized migration PHP scripts for moving content from Drupal’s database to Sanity’s without losing any content. The front end was parallelly developed using React.

                                Easily export content and control how and where the content should appear

                                Customize and upgrade digital assets without affecting performance

                                Align content management well with modern frameworks and practices

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                                BENEFITS

                                Making an Impact on Client Success

                                Fingent helped MJH restructure its content management within a limited time frame, ensuring the least downtime of the existing systems. Following the CI-CD (Continuous Integration-Continuous Delivery) deployment model, the continuous updates were rapidly moved to the production environment.

                                Ability to customize front-end without relying on the CMS

                                Increased customer retention rates led to reduced bounce rates

                                Ad components are built and placed as provided by Google Ad Manager to

                                Transform data to suit their display logic through consumable APIs

                                Improved user engagement

                                Flexible to utilize new technology

                                Boosted website traffic

                                Improved revenue

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                                      Custom Online Booking Software For An Outdoor Adventure Superstore

                                      Challenges:

                                      Tedious paper-based management of customer bookings depreciated the client’s service value.

                                      Industry

                                      Entertainment

                                      Solutions:

                                      A Custom-built Online Booking System

                                      Results:

                                      The custom-built online booking application with seamless integration allowed the client to streamline bookings from all locations from a single platform

                                      Locations:

                                      UAE

                                      About the Client

                                      Adventure HQ, an initiative of the Sharaf Group, is a leading outdoor adventure superstore in Dubai, UAE. Along with a wide range of professional gear and other 10,000+ sports products, the client offers adventure activities ranging from camping, biking, kayaking, and more.

                                      The client company is a one-stop solution for all adventure and sports needs. However, as the brand became more popular, the client faced difficulty managing its online customer bookings for sports and adventures, resulting in miscommunications, delayed services, operational inefficiencies, and poor customer service.

                                      Case Overview

                                      The client realized an increased need to leverage modern technology. They wanted to scrap their traditional paper-based methods and implement smarter ways of operation. Bookings from various locations and channels were poorly handled, which led to low service quality and risked brand reputation.

                                      Fingent helped the client custom-build an online booking application that enabled seamless integration of all the booking applications in use. This allowed all bookings to be centrally managed through one system, improving visibility and service planning.

                                      CHALLENGES

                                      Roadblocks Faced in the Existing System

                                      Tedious paper-based workflow

                                      Multiple channels for customer booking

                                      Difficulty in managing customer bookings

                                      Lack of visibility of the services booked

                                      Difficulty in scheduling events and activities

                                      SOLUTION

                                      Fingent’s Approach - A Custom-built Online Booking System

                                      Fingent developed an advanced online booking application to streamline Adventure HQ’s booking process. The application's seamless integration allowed the client to easily manage bookings from all locations through a single app.

                                      Notes and reminders were initiated in the app to allow service efficiency

                                      Availability tracker to instantly recognize available dates for selected services

                                      Admin dashboards to ease booking management

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                                      BENEFITS

                                      Making an Impact on Client Success

                                      Fingent provided the client with a simple-to-use system that eased their customer booking management. The system enabled easy tracking of available dates, streamlined staff scheduling, and effective user profile and role management, which enabled the client to offer quality services with fewer wait times.

                                      Easy user profile and role management

                                      Easy-to-use scheduler

                                      Centralized management and enhanced visibility

                                      Smarter operations and enhanced customer experience

                                      Easy management of bookings

                                      Quality & prompt service

                                      Seamless integration

                                      Centralized management

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                                          Custom-built Appointment Management System For Beauty Salons

                                          Challenges:

                                          An ultimate solution for all merchants, hairdressers, and beauty salons to manage appointments.

                                          Industry

                                          Beauty & Wellness

                                          Solutions:

                                          Appt Pro - A Custom-built Appointment Management System

                                          Results:

                                          The custom-built online booking application with seamless integration allowed the client to streamline bookings from all locations from a single platform

                                          Locations:

                                          US

                                          About the Client

                                          The client wanted an ultimate solution for merchants, hairdressers, and salon businesses to utilize an online tool to manage customer appointments easily. The tool could also be a medium to allow these small-scale beauty and wellness firms to improve growth and customer reach.

                                          The client also envisioned the application to be able to allow users or potential customers to check service availability, schedule and reschedule appointments, share feedback, and more. This would ease the customer’s stress of booking appointments and keep them engaged and satisfied.

                                          Case Overview

                                          The client's objectives were clear! They needed an online tool to easily manage appointments for salons, hairdressers, and other beauty and wellness firms registered with the app. They not only needed a software product that could scale with time but also a medium for small-scale firms to reach a wider audience.

                                          Consistent collaboration with the client enabled Fingent to understand the project's needs better. Fingent aimed to design a simple, easy-to-use application that could be utilized by anyone with minimum tech skills on the client side to manage appointments, clients, and reports easily.

                                          CHALLENGES

                                          Roadblocks Faced in the Existing System

                                          Difficulty_in_managing-1

                                          Difficulty in managing appointments

                                          Challenge for customers to reach the right service

                                          Difficulty in identifying available dates

                                          Complexities in reporting

                                          Lack of a proper system to manage customer feedback

                                          SOLUTION

                                          Fingent’s Approach - Appt Pro - A Custom-built Appointment Management System

                                          Fingent developed Appt Pro, a booking app for beauty and wellness service providers. Through simple registration, users can utilize the app to search, filter by categories, view available time slots, and confirm customer bookings. The customer side supports scheduling, rescheduling, and canceling appointments.

                                          Client management through emails and mobile

                                          Feedback mechanism allowing service providers to manage customer reviews

                                          Scheduling calendar appointments and management abilities

                                          Explore how our experts can turn your innovative
                                          ideas into reality

                                          BENEFITS

                                          Making an Impact on Client Success

                                          Appt Pro enables seamless appointment scheduling for beauty and wellness clients, enhancing customer satisfaction and engagement. Salon owners can efficiently manage bookings, view availability, and receive customer feedback, creating a streamlined process that saves time and boosts business growth. The solution supports scalability, allowing small-scale salons to expand their customer reach and improve operational efficiency.

                                          Enhanced customer satisfaction and engagement

                                          Streamlined process and efficient management

                                          Expanded customer reach

                                          A scalable and flexible product solution

                                          Easy appointment booking and management

                                          Synchronized to calendar

                                          Feedback mechanism

                                          Extensive reporting

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                                              Streamlining Event Management With Custom WordPress Solution

                                              Challenges:

                                              Improve back-end processes to manage events and ticketing better.

                                              Industry

                                              Event Management

                                              Solutions:

                                              Website Revamp With Custom WordPress Plugins

                                              Results:

                                              Fingent revamped the client’s website with custom WordPress plugins to streamline backend processes and ticketing, all from a single point.

                                              Locations:

                                              Australia

                                              About the Client

                                              The client Australian Retailers Association (ARA) specializes in conducting workshops and events for retailers across Australia. Their services mainly include training new recruiters in retail and managing events for experienced retailers. They are the oldest, largest, and most diverse national retail body in Australia, representing 120,000 retail shopfronts and online stores.

                                              The client’s functionalities mostly include upskilling employees and updating them with current trends. These events and their ticketing are all managed through their websites, which became a hurdle with the company's increased growth.

                                              Case Overview

                                              Managing multiple events, tracking performance, and ticketing are tedious tasks, especially with separate websites and portals. The client, amidst similar challenges, needed technology support to improve their back-end processes and ease managing events and ticketing from a single point

                                              Fingent helped the client revamp their website with custom WordPress plugins. These latest plugins, adhering to responsive website guidelines, reduced load times and improved render times on the website, improving the client's event management and ticketing processes.

                                              CHALLENGES

                                              Roadblocks Faced in the Existing System

                                              Difficulty in managing multiple events on multiple websites

                                              Complex ticketing process

                                              Outdated websites

                                              Restricted API Integrations

                                              Poor website load time and render time

                                              SOLUTION

                                              Fingent’s Approach - Website Revamp With Custom WordPress Plugins

                                              Fingent built a custom WordPress plugin that enabled the client to manage events from a single point. The plugin also integrates with the Eventbrite API to streamline ticketing and attendee registration. Fingent further revamped the website with a custom responsive WordPress theme that conforms to the latest responsive website guidelines.

                                              WordPress plugins that integrate with the Eventbrite API

                                              Revamped website with custom responsive WordPress theme

                                              Ease of event management and ticketing from a single-point

                                              Explore how our experts can turn your innovative
                                              ideas into reality

                                              BENEFITS

                                              Making an Impact on Client Success

                                              The website revamped with custom WordPress plugins significantly improved the client’s event management and ticketing capabilities, including centralized event management, streamlined ticketing processes, improved website performance, and more.

                                              Reduced load time and render times on the website

                                              Easy event management and ticketing from a single-point

                                              Customized WordPress plugins

                                              Improved scalability and flexibility

                                              Smart ticketing

                                              API Integration

                                              Attendee management

                                              Improved website performance

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                                                  A Mobile Integrated Payment Processing Gateway Solution

                                                  Challenges:

                                                  The client wanted to facilitate a seamless online payment experience for customers

                                                  Industry

                                                  Financial Services

                                                  Solutions:

                                                  A Mobile Integrated Payment Processing Gateway Solution

                                                  Results:

                                                  A mobile payment gateway solution that integrates with any POS application to enable seamless online payment transactions

                                                  Locations:

                                                  US

                                                  About the Client

                                                  ChargeItPro is an industry leader in payment processing with over 50 years of experience. They strive to deliver effortless payment processing built on innovation and backed by trustworthy customer care.

                                                  The firm struggled to facilitate a seamless online payment experience for customers. The client wanted to develop a payment gateway solution that recorded all transactions and streamlined payment processing.

                                                  Case Overview

                                                  With evolving customer behavior and patterns, the client wanted to embrace mobile technology to elevate their payment processing solutions. They wanted the solution to do more than just streamline transactions; they wanted to enhance the customer experience with email receipts, signature recording, and more.

                                                  Fingent helped ChargeItPro develop a mobile payment gateway solution that can be integrated with any POS application. Its key features include a gateway for credit card processing, signature recording, email receipt, transaction logging, and an array of device configuration tools.

                                                  CHALLENGES

                                                  Roadblocks Faced in the Existing System

                                                  Lack of online payment facility

                                                  Inability to match customers' growing expectations

                                                  Complex payment processing methods

                                                  Complex paper-based billing procedures

                                                  Limitations in credit card processing

                                                  SOLUTION

                                                  Fingent’s Approach - A Mobile Integrated Payment Processing Gateway Solution

                                                  ChargeItPro was developed to streamline payment processing. By allowing a gateway for credit card processing integrated with the POS application, Fingent enabled the client to leverage a simple-to-use yet top-notch mobile payment solution.

                                                  Device registration and configuration

                                                  Email receipt and transaction logging

                                                  Gateway for credit card processing

                                                  Explore how our experts can turn your innovative
                                                  ideas into reality

                                                  BENEFITS

                                                  Making an Impact on Client Success

                                                  ChargeItPro proved to be game-changing for the client. Implementing a mobile-integrated payment processing gateway transformed and eased the client’s operations, whereas enabling enhanced customer experiences.

                                                  Flexible integration with the POS system

                                                  Improved transaction transparency

                                                  Reduced operational complexities

                                                  Ability to match growing customer demands in payment solutions

                                                  Enhanced customer experience

                                                  Efficient transaction processing

                                                  Easy signature recording

                                                  Seamless integration

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