Tips for choosing the right Business Software – Tools vs. Solutions

What kind of business software works for your business?

Business software marketed by developers for enterprises are available in two categories: tools and solutions. So, which one is compatible with your business and why should you rely on that instead of the other?

Finding a solution to this question will give you a clear picture of the kind of software that you need for your business. Picking a business software tool or solution has its differences. Both aids in managing and optimizing the workflows so that the business processes run as you envision.

The end results are usually the same but what differs is how the two functions and what features you have at your disposal. Knowing about this will guide you in preferring a business software for managing your operations. This article details some useful tips to help you choose between a business software tool and solution.

Why do you need a Business Software?

In managing your business, what are the criteria or standard rules that you normally carry out? Extensive paperwork, registers, accounts books or any novel ways that you have invented. They were reliable once upon a time as the scale of business operations were much confined, then.

But, in this ever-connected world, such methods have become rather unconventional. Today the entire world is shifting digitally and enterprises have been at the forefront of this rapid revolution. Digital tools and software have become the standard for carrying out almost all kinds of business operations.

It transformed all the vital processes in the domain of business and management. For instance, a direct example would be the software and tools used in a supermarket to generate bills and invoices as well as track their warehouse status real-time.

Business software steers clear of conventional approaches to managing a business in favor of digital tools. They combine powerful processing with quick and feasible results, enabling businesses to do more in less time.

If you look at the overall spending for migrating to such new and innovative approaches, it will give you a rough idea of the growing prevalence of enterprise software.

The total spending that enterprises have accumulated for specialized business software have ratcheted in 2018 alone. The coming years and the end of this decade will witness an explosive growth and demand for enterprise software by information technology and related companies worldwide.

Simply stated, depending on a business software will give your businesses the following plus points:

  • Simplify operations to manage any of your business projects
  • Easy scalability that grows with your business
  • Rich features that integrate all key functions
  • Anywhere, anytime access via any digital device
  • Robust and swift data processing
  • Integrates work and enhance focus

Business Software –  Tools and Solutions

When approaching a business software, you will stumble across two categories such as tools or solutions. You cannot just go and opt for one without a clear idea about the differences between the two. They are essentially software but have their own differences in the features, functionality and user experience.

Business Software

Basically, a tool is just one application specialized for managing your enterprise operations. A tool is a bundle of features and services that let you manage all operations within its confines. So, you will limit connectivity, for when, if the processes do not move as expected.

Software solutions are made for enterprises with large-scale operations and have preloaded features and guidance that will let you navigate your business processes with ease. Solutions usually come as a contract where you sign up for the services of a solutions provider.

You are allowing an external agency to give solutions for all your key managerial operations. This takes the workload off your shoulders and the people, which gives you more time and energy to focus on important matters related to your business.

Addressing the Pros and Cons of Tools and Solutions


Pros – A business software tool has the major advantage of affordability. Developers can customize the software so that it suits the business while incurring only lesser costs. Therefore, software tools are particularly apt for small businesses which have only a limited range of operations. They come with an intuitively designed interface and are easier to use.

Cons – Software tools are just an application designed to do a specific task but limited in its functionality. How you gain positive results rests entirely on how well you use the tool and its key features. There is no external support that will help you trudge through difficult processes and operations. Besides, there is no guarantee that a software tool works for your business to earn the desired result.


Pros – Solutions are the perfect means to tackle the large-scale management processes of big enterprises. Packed in software solutions are some leading and highly dependable features like expert guidance and coverage across the entire aspects of management. Solutions can make a ready change in how the operations are managed, which has the immediate effect of driving growth and innovation.

Cons – Software solutions are typically costlier compared to tools. Businesses relying on a solutions provider need to pay exorbitant charges to keep their management processes up and running constantly. It is not within the reach of smaller businesses and is only meant for large enterprises and corporations.

What Business Software Should You Choose – Tools or Solutions?

So, when deciding between the two, which one will you opt for in assisting your business? Firstly, the needs are to be clearly addressed. Failing to do so will result in ending up with a business software that does not correspond to the business you are doing.

Selecting among both business software – tool or solution will give you the results that you are looking for. But to truly help in dealing with your daily business management processes, it is vital to choose the right one.

Right Software


Opting for a software tool is an excellent option if you run a small or medium scale business. If you run a new startup or are already figuring out the ways to manage your small business, then a tool would best suit your requirements. When picking a tool for your business, you need to consider the following questions.

  • What use will it have on my business and who uses it?
  • Has it got any integration features with other business systems?
  • What are the needs of employees and does it serve their needs?

Request a demo of the software from the vendor before you move forward with the purchase. This gives you an overall idea of the software, which helps you understand whether it has the features and functionality that you are looking for.

Meanwhile, a demo could also give your employees a hands-on experience with the software to find out whether it goes smoothly integrated into their work practices as well. Moreover, considering the pricing of the software by comparing across different vendors will help you choose one that fits in with your budget.

Business Software


A solution encompasses a much broader range and extends beyond the limitations offered in a tool. It is particularly for business process change and has a service provider that takes over the managerial functions of the enterprise. If you run a large-scale enterprise, then a software solution will benefit your business more than any other.

Basically, the reliance on solutions helps in driving better management and relieves the workload on your employees. A typical example of software solutions is ReachOut Suite, a field services management software for managing work orders. Technicians can easily carry out field works with efficiency due to the centralized cloud-based system of ReachOut, which are accessible via mobile devices.

When choosing a software solution for your business, you should address all your requirements with the vendor. This is the preferred option than opting for a trial or demo of the product. In this way, the vendor or a software development company can work out with your estimate and give you solutions tailored for tackling all your management problems.

Summing Up

It all gets down to your need because that essentially determines everything. A tool can serve you well and help deal with issues related to managing your crucial business operations. It can aid in your business functions for making it easier within its stand-alone solution. Besides, they are affordable too, helping you decrease expenditure along with a boost in performance.

Solutions, however, are a complete offering specially designed for solving management problems of large enterprises. And so, the pricing is larger, but you get what you need, which is expert guidance and overall efficiency in the process. This unifies and liberates work in your business, helping you solve issues, maintain operational efficiency and opt for business process change.



Stay up to date on what's new

    About the Author


    I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

    Talk To Our Experts