Project Industries: Hospitality
MUSA: Fingent’s AI-powered Virtual Assistant Helps Employees With HR & DevOps Queries
AI-based HR chatbot minimizes the workplace struggles of our PeopleOps team and improves their focus on core operations
Company
Fingent
Region
New York, US
Industry
Software Development Services
Technologies
React JS, IBM Watson, Odoo ERP, PostGRES DB
Requirement
We realized that our PeopleOps team can minimize their workplace struggles using an AI-powered virtual assistant. We wanted to automate FAQs and improve the HR team’s ability to handle more complex questions and circumstances.
Challenges
Our HR Team was pressed to transform their service delivery model. They were spending a lot of time on routine, repetitive, and transactional tasks at the expense of more strategic activities. This increased their frustration due to overwork, inefficacy, and low morale.
Result
MUSA has improved our HR team’s response time and has minimized their workload considerably. The Virtual Assistant provides instant and accurate responses to common queries, and shares analytics and reports needed for crucial evaluations.
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Unlocking New Doors In Hospitality With Customized Technology
How Fingent helped Priceless Places leverage the latest in web and mobile to seamlessly connect working professionals with hospitable environments.
Company
Priceless Places
Region
Netherlands
Industry
Hospitality
Technologies
PHP, MySQL, Angular JS
Requirement
Priceless Places was looking for a trusted technology partner to help them deploy the right and affordable technology that helps them seamlessly connect working professionals with suitable workspaces and hospitable environments.
Challenges
The company required a glitch-free, highly responsive, and user-friendly platform that could streamline collaboration between parties, ease management and improve efficiency.
Result
Fingent helped Priceless Places develop an innovative web and mobile platform that enabled customers/working professionals, hospitality partners, and the team at Priceless Places to manage their operations independently via separate portals. The platforms digitized their entire process, enhancing their market reach, and improving their company productivity.
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